Outstanding customer service from the start. Used themto buy an item for my employers and the helpful, friendly and above all efficient service really set them apart. I have not seen the cabinet we pu... Ver mais
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Veja o que dizem as avaliações
Bought two large work benches and my god they are dog poo, cheap, flimsy and the instructions are seriously poorly written, its a simple build but areas of the instructions are bad. It feels like a ch... Ver mais
Yesterday I ordered some garage shelving , it arrived today just 24 hours later. The sheving is sturdy, well made and reasonably priced. It was very easy to assemble no more difficult than Lego and... Ver mais
A empresa respondeu
Excellent quality and perfect for music gear!I just received the RAMP-SUITCASE 2 today and I am genuinely surprised by its quality! It is incredibly robust yet remarkably lightweight and easy to handl... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Family owned for over 30 years, The Workplace Depot is a thriving eCommerce business with warehouses and offices based in the East Midlands. Our central location enables quick and efficient supply throughout the UK and Ireland. Sectors we supply include: - Car park & traffic management - Materials handling - Access equipment - Office supplies - Storage solutions - Health & safety Our promise to you: * Lowest price guarantee - our price match promise * Free and Fast next working day delivery * Manufactured, own brand products in stock. * Trusted Shops Certified * Quality ISO9001:2015 accredited * Thousands of 5* customer reviews We are approachable, open and an engaging family run business, with reliable after sales support. We are committed to delivering on our promises and partnering with businesses to develop and nurture long term relationships.
Informações de contato
Miller House, Moorbridge Road East, NG138XB, Nottingham, Reino Unido
- 0800 0126777
- hello@theworkplacedepot.co.uk
- www.theworkplacedepot.co.uk
4,1
Muito Bom
195 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 70% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
First Class Customer Service
I ordered a step ladder and inadvertently put my old address for delivery(I’m getting on a bit).
I emailed the company and within minutes I had received a mail back stating that this had been sorted and to be assured that it would be delivered to my new address.
This was first class customer service treating me with respect and value that money just can’t buy.
I’m pleased to say the item did arrive at the correct address and the item I purchased was of the highest quality and the cheapest I could find it anywhere.
2 de fevereiro de 2026
Avaliação não solicitada
Resposta da The Workplace Depot
Hello Mindy,
Thank you so much for taking the time to leave such a kind and thoughtful review.
We’re really pleased we were able to quickly sort out the address change for you and make sure your order arrived where it should.
We’re also delighted that you’re happy with the quality of the step ladder and that you found it great value for money. Your feedback means a lot, thank you for choosing us, and we hope to be of service to you again in the future!
Kind Regards
The Workplace Depot
Colleague got some products exported…
Colleague got some products exported recently, wish they shipped directly to us!
15 de janeiro de 2026
Avaliação não solicitada
Resposta da The Workplace Depot
Hello Mike,
Thank you for the 5 star review! We’re glad to hear your colleague had a positive experience with the products.
Kind Regards,
The Workplace Depot
Flimsy , noisy step ladder
I bought a new step ladder ( LADDER-ALUMINIUM5 Lightweight Step Ladder (1500mm 5 Tread) for my job as a decorator, it was so noisy to go up and down it was unbearable for me and everyone I was working with. I would’ve happily replaced it with something a bit more sturdy but the response I got from my feedback was total disinterest .
The response after sending a video of the terrible squeaking was
“ Thank you for sending the video — this has been very helpful.
After reviewing it, we’re unable to identify any manufacturing faults. The noise heard is normal for this type of ladder”.
I wish I could post the video but don’t buy these ladders , they are very flimsy and make an awful noise with every step up or down.
Needless to say after my first experience of using The Workplace depot I won’t be using them again for any workplace needs.
14 de janeiro de 2026
Avaliação não solicitada
Resposta da The Workplace Depot
Hello,
Thank you for taking the time to share your experience. We’re genuinely sorry to hear how disappointed you were with the ladder and with how our response came across.
While our assessment concluded that the ladder met manufacturing standards, we recognise that this does not change the frustration you experienced and we regret that we did not meet your expectations on this occasion.
Kind Regards,
The Workplace Depot
Resposta da The Workplace Depot
Hello Julie,
Thanks so much for the 5 star feedback! We’re pleased to hear you were happy with the service. Your support means a lot to us, and we hope to welcome you back again soon!
Kind Regards,
The Workplace Depot
Fast delivery
16 de janeiro de 2026
Avaliação não solicitada
Resposta da The Workplace Depot
Hello David,
Thank you so much for the 5 star review! We’re really glad you were happy with the fast delivery. We appreciate your support and hope to serve you again soon.
Kind Regards,
The Workplace Depot
Perfect all round
5 de janeiro de 2026
Avaliação não solicitada
Resposta da The Workplace Depot
Hello Dave,
We’re delighted to hear everything was perfect all round. Your support is truly appreciated, and we look forward to helping you again in the future.
Kind Regards,
The Workplace Depot
Really great company to deal with.
Really great company to deal with.
Was really helpful with navigating Christmas delivery times.
31 de dezembro de 2025
Avaliação não solicitada
Resposta da The Workplace Depot
Hello Jake
We’re really pleased to hear you found us helpful, especially during the busy Christmas period. We truly appreciate you taking the time to share your experience and hope to assist you again in the future.
Kind Regards
The Workplace Depot
Do not buy anything from this company
Do not buy anything from this company. Read other reviews, this is not just me. They are unprofessional, incompetent at what they supposedly do and then massively aggressive when you contact them about an issue.
They sent an item of mine to the wrong address, insisting it was me who inputted the incorrect address. Bare in mind, the address inputted was full including post code etc of a place I have never been to or even heard of the area and they refuse to give me a refund, new item or even have their courier pick the item back up and re-send it or refund me.
An absolute terrible and intimidating company. STAY AWAY
21 de outubro de 2025
Avaliação não solicitada
Great garage shelving at a great price
Great garage shelving at a great price, easy to put up and have videos on YouTube if needed
9 de outubro de 2025
Avaliação não solicitada
Resposta da The Workplace Depot
Hello Christian,
Thank you so much for the great review! We're glad to hear you found the garage shelving easy to install and a great value.
Kind Regards,
The Workplace Depot
Great experience
Great experience, good quality products Will order again
11 de setembro de 2025
Avaliação não solicitada
Resposta da The Workplace Depot
Hello Lydia,
Thank you for your kind words! We’re so glad you had a great experience and are happy with the quality of our products. It means a lot to know you’ll be ordering again and we look forward to serving you next time!
Kind Regards,
The Workplace Depot
Excellent service fantastic prices…
Excellent service fantastic prices would highly recommend this company so much choice and very professional
26 de setembro de 2025
Avaliação não solicitada
Resposta da The Workplace Depot
Hello Robert,
Thank you so much for your wonderful 5-star review! We’re delighted to hear you were happy with our service, prices and range of choices. Providing a professional and positive experience for our customers is always our top priority, so your recommendation means a lot to us. We look forward to helping you again in the future!
Kind Regards,
The Workplace Depot
I was ordering a set of lockers and the…
I was ordering a set of lockers and the delivery address was not straightforward. So I emailed the sales support and Chrissy was great in simplifying my issues and organising my delivery and payment.
10 de setembro de 2025
Avaliação não solicitada
Resposta da The Workplace Depot
Hello Paul,
Thank you so much for your kind words and 5-star review! We’re delighted to hear that Chrissy was able to simplify the process and make your delivery and payment smooth. We’ll be sure to pass along your praise to her, it will mean a lot. We truly appreciate your support and look forward to helping you again in the future!
Kind Regards,
The Workplace Depot
absolutely terrible service
please do not use this company they take your money twice on there website and then try to deliver twice and then charge you a very high handling charge because of an error on there site
please please avoid like the plague
27 de agosto de 2025
Avaliação não solicitada
Resposta da The Workplace Depot
Hello Paul,
We're so sorry to hear about your experience and deeply regret the inconvenience and frustration this has caused. Please accept our sincere apologies.
It’s clear that something went wrong during the checkout process, resulting in unexpected charges. We completely understand how upsetting this must have been, and we’re truly sorry for the confusion and any additional costs you incurred as a result.
This isn’t the experience we want any of our customers to have, and we're currently investigating the issue to prevent it from happening again. If you haven’t already spoken with our team, please do reach out to us at 08000126777 / hello@theworkplacedepot.co.uk, we’d really appreciate the opportunity to put things right for you.
Thank you for bringing this to our attention. We’re genuinely sorry for the trouble and hope we can make it up to you.
Kind Regards,
The Workplace Depot Team
OMG.. outstanding service
OMG... outstanding service! I ordered 2 garage storage racks and they were delivered 48hrs later... unbelievable service and the price was outstanding too for the quality. Suffice to say I am well impressed and now have this company firmly saved in my favourites. Thank you so much. Wish online shopping was always such a great experience as this was. 5*+
22 de agosto de 2025
Avaliação não solicitada
Resposta da The Workplace Depot
Hello,
Thank you so much for your wonderful feedback! We’re thrilled to hear your garage storage racks arrived so quickly and that you’re happy with the quality and value. It’s fantastic to know we’ve earned a spot in your favourites, and we really appreciate your support. We look forward to helping you again whenever you need us!
Kind Regards,
The Workplace Depot
Avoid
Avoid! Ordered a bike rail 2 weeks ago that needed to go in the ground last week for a job, no rail , no contact , I finally get though to them , and the rails been sent back nobody contacted me. They tried to resend it and everyday I get an email from fedex saying tried to deliver, I’m here working out the front no fedex came any day. Useless bastards. between this company and fedex I wouldn’t waste your time. Go to your local retailer or merchant.
22 de agosto de 2025
Avaliação não solicitada
Resposta da The Workplace Depot
Hello,
We’re very sorry to hear about your experience. This is certainly not the standard of service we expect for our customers. We have been in contact with the courier regarding this issue, and as requested, the order has now been returned to our warehouse for a full refund. We sincerely apologise for the inconvenience caused and will be reviewing this with our courier to help prevent similar situations in the future.
Kind Regards,
The Workplace Depot
Brilliant service
Brilliant service. I placed an order for a foldable step ladder on Tuesday at 4.30 and it arrived on Wednesday at 1.00.
Thank you 😊
20 de agosto de 2025
Avaliação não solicitada
Resposta da The Workplace Depot
Hello,
Thank you so much for your kind words! We’re delighted to hear your order arrived so quickly and that you’re happy with our service.
Kind Regards,
The Workplace Depot
Great Product
Ordered panel trolley great product, great price plus next day delivery.
10 de julho de 2025
Avaliação não solicitada
Resposta da The Workplace Depot
Hello Arran,
Thank you so much for your 5-star review! We're thrilled to hear you were pleased with the panel trolley, the price, and our next day delivery. We really appreciate your support and look forward to serving you again!
Kind Regards,
The Workplace Depot
Amazing
Amazing. Truly the greatest ever experience and the product was fantastic
12 de julho de 2025
Avaliação não solicitada
Resposta da The Workplace Depot
Wow – thank you for such an incredible review! We're so glad to hear that you had the greatest experience and loved the product. It truly means a lot to us, and we can’t wait to welcome you back again soon!
-- Team Workplace Depot
I've ordered from The Workplace Depot…
I've ordered from The Workplace Depot multiple times now, and the service has been consistently excellent.
3 de julho de 2025
Avaliação não solicitada
Resposta da The Workplace Depot
Thank you for your continued support and for taking the time to leave such a kind review! We're delighted to hear that you've consistently had a great experience with us. It means a lot to know we're meeting your expectations, and we look forward to serving you again soon.
-- Team Workplace Depot
Really happy with the service we…
Really happy with the service we received - no complaints from us
10 de julho de 2025
Avaliação não solicitada
Resposta da The Workplace Depot
Thank you for your great feedback! We're so pleased to hear you were happy with the service and had no complaints. It’s always a pleasure to support customers like you, and we hope to work with you again soon.
-- Team Workplace Depot
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