Outstanding customer service from the start. Used themto buy an item for my employers and the helpful, friendly and above all efficient service really set them apart. I have not seen the cabinet we pu... Ver mais
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Veja o que dizem as avaliações
Bought two large work benches and my god they are dog poo, cheap, flimsy and the instructions are seriously poorly written, its a simple build but areas of the instructions are bad. It feels like a ch... Ver mais
Yesterday I ordered some garage shelving , it arrived today just 24 hours later. The sheving is sturdy, well made and reasonably priced. It was very easy to assemble no more difficult than Lego and... Ver mais
A empresa respondeu
Excellent quality and perfect for music gear!I just received the RAMP-SUITCASE 2 today and I am genuinely surprised by its quality! It is incredibly robust yet remarkably lightweight and easy to handl... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Family owned for over 30 years, The Workplace Depot is a thriving eCommerce business with warehouses and offices based in the East Midlands. Our central location enables quick and efficient supply throughout the UK and Ireland. Sectors we supply include: - Car park & traffic management - Materials handling - Access equipment - Office supplies - Storage solutions - Health & safety Our promise to you: * Lowest price guarantee - our price match promise * Free and Fast next working day delivery * Manufactured, own brand products in stock. * Trusted Shops Certified * Quality ISO9001:2015 accredited * Thousands of 5* customer reviews We are approachable, open and an engaging family run business, with reliable after sales support. We are committed to delivering on our promises and partnering with businesses to develop and nurture long term relationships.
Informações de contato
Miller House, Moorbridge Road East, NG138XB, Nottingham, Reino Unido
- 0800 0126777
- hello@theworkplacedepot.co.uk
- www.theworkplacedepot.co.uk
4,1
Muito Bom
195 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 70% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Recycled smelly product
Fast delivery but product absolutely stinks.
Product was very clearly used with several marks and scratches all over.
Only when complaining do they advise the product is made using recycled rubber, it's not mentioned anywhere on their website.
Also be careful when ordering, any refunds are at your expense, even if the product is faulty. Avoid.
1 de novembro de 2024
Avaliação não solicitada
Resposta da The Workplace Depot
Hello Maz,
Thank you for your feedback, and I'm sorry to hear about your experience. We’re glad the delivery was fast but disappointed the product didn’t meet your expectations. We take quality seriously and want every item to arrive in perfect condition.
Kind Regards,
The Workplace Depot
Good Communications + Quick Delivery
Placed a small order for magnetic shelving signs over the weekend. Immediate communication of order acknowledgement - even on a Sunday. Prompt dispatch and quick delivery. Good product too. Straightforward and simple transaction as it should be!
28 de outubro de 2024
Avaliação não solicitada
Resposta da The Workplace Depot
Hello Gordon,
Thank you so much for your review! We’re thrilled to hear that you had a smooth experience with us from order placement to delivery. We're glad you're happy with the magnetic shelving signs and found the process straightforward. Looking forward to welcoming you back again soon!
Kind Regards,
The Workplace Depot
Great company
Our order was delivered on time, and then I had one small issue but this was resolved immediately, and a new board sent free of charge, next day delivery
It makes such a refreshing change to receive such excellent Customer Service, and not to have a battle
17 de outubro de 2024
Avaliação não solicitada
Resposta da The Workplace Depot
Hello Kate,
Thank you for your kind words! We're thrilled to hear that our team could resolve the issue quickly and provide the service you deserve. Your satisfaction is our priority, and we’re glad you had a positive experience with us.
Kind Regards,
The Workplace Depot
Poor quality product avoid
Purchased a stepladder in Aug 2023 from them and this was a complete waste of my money. I got the first one replaced by them after 2 months, the replacement has now failed effectively 12 months later. As the original was purchased 14 months ago, I was told this is outside the 1 year warranty and I can just buy a new one. Be aware the quality of the product is very low and it will not last.
14 de outubro de 2024
Avaliação não solicitada
Resposta da The Workplace Depot
Hello Fabien
I have taken a look into the communications regarding this matter, we provide a 12 month warranty period and I can see a replacement was provided in this time frame.
I apologise that you are not pleased with the outcome I can see our team worked hard to resolve this with you.
Kind Regards,
The Workplace Depot
Horrendous after sales service
Purchased a pallet truck. Came wrapped in steel bands which, despite various tools, wouldn't come off.
I phoned customer services and I was told that they had never experienced an issue like this before and I need to 'buy a snipper' to break it off. So I purchased another pallet truck from elsewhere and I asked them to come and pick it up.
I was told I need to confirm the return via an email, which I did. Only to be told that I need to send it back at my own cost.
Horrendous customer service
25 de setembro de 2024
Avaliação não solicitada
Resposta da The Workplace Depot
Hello Kris
Thank you for taking the time to leave feedback and I am sorry you are unhappy with the service.
I can see that the team worked really hard to resolve this with you and I am sorry that the outcome was not what either party wanted.
We look forward to welcoming you back again in the future.
Kind Regards,
The Workplace Depot
Great experience …
I was in contact with this company through a well known site after the wrong desk was delivered.
Their customer service was great and informative and always helpful. I ordered my new desk straight from their website and I am so happy with my purchase. Thanks
13 de setembro de 2024
Avaliação não solicitada
Resposta da The Workplace Depot
Hello,
Thank you so much for your 5* review! We are so happy you were pleased with our service and product.
We hope to welcome you back to The Workplace Depot again soon!
Kind Regards,
The Workplace Depot Team
Excellent customer service
Excellent customer service, Becky in particular was very helpful. Thank you.
16 de agosto de 2024
Avaliação não solicitada
Resposta da The Workplace Depot
Hello David,
Thank you so much for taking the time to leave feedback based on your experience. We are so pleased to hear that you are happy with the service provided!
Kind Regards,
The Workplace Depot
V recommended
Excellent, well designed, quality products for a good price, quick delivery and very helpful customer service.
22 de agosto de 2024
Avaliação não solicitada
Resposta da The Workplace Depot
Hello Anaar,
Thank you for taking the time to leave a review we are so pleased that you are happy with the quality of the products, pricing and the service provided! We look forward to welcoming you back again soon!
Kind Regards,
The Workplace Depot
Great service and quality of products
Great service and quality of products. I would definitely order again from the workplace depot!
23 de agosto de 2024
Avaliação não solicitada
Resposta da The Workplace Depot
Hello Shyamal,
Thank you for taking the time to leave a review we are so pleased that you are happy with the service and products! We look forward to assisting you again soon.
Kind Regards,
The Workplace Depot
Great customer service
Great company great products and great staff. Becky Clarke was exceptional with her customer service. Would definitely recommend and thank you again.
16 de agosto de 2024
Avaliação não solicitada
Resposta da The Workplace Depot
Hi Carl,
Thank you for taking the time to leave this review. We hope you visit the site again soon!
Kind regards
The Workplace Depot
Great experience,
Great experience,
customer service were polite, friendly and helpful
Thank you
16 de agosto de 2024
Avaliação não solicitada
Resposta da The Workplace Depot
Hi Jacqui,
Thank you for taking the time to leave a review and rate us 5 stars.
We really appreciate your feedback and hope you shop with us again soon!
Kind regards
The Workplace Depot
Customer service amazing
I never expect customer service to be good these days. However credit where credit is due; Becky at “the work place” depot has pulled it out the bag on numerous occasions for us. Thanks Becky and team
I’ll be ordering more stuff soon
James
16 de agosto de 2024
Avaliação não solicitada
Resposta da The Workplace Depot
Hi James,
Thank you for taking the time to leave this lovely review.
We really appreciate your feedback and hope you shop with us again soon!
Kind regards,
The Workplace Depot
Keisha is a top g
Keisha is a top g, best customer service I’ve received. Helped me find exactly what I need and talked me through the whole process.
14 de agosto de 2024
Avaliação não solicitada
Resposta da The Workplace Depot
Hello James,
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience. We're glad we could guide you through the process. If you have any more questions or need further assistance in the future, we're always here to help!
Kind Regards,
The Workplace Depot
When it comes to workplace equipment
When it comes to workplace equipment, it's crucial to have reliable tools and resources I would totally recommend workplace depot They’ve provided quality service.
1 de julho de 2024
Avaliação não solicitada
Resposta da The Workplace Depot
Hello
Thank you for your email.
Thank you for your recommendation! We're glad to hear that you find our products reliable and our service quality excellent.
Kind Regards
The Workplace Depot
Workplace Depot offers an extensive…
Workplace Depot offers an extensive selection of workplace supplies and equipment, catering to a wide array of industries. The quality of the products is top-notch, reflecting durability and excellent craftsmanship. Whether you need office furniture, storage solutions, or safety equipment, they have it all.
26 de julho de 2024
Avaliação não solicitada
Resposta da The Workplace Depot
Hello Davinder,
Thank you so much for taking the time to leave such a lovely review we really appreciate your feedback!
Kind Regards,
The Workplace Depot
The products were very reliable and did…
The products were very reliable and did not fault me once. Great price for great tools.
23 de julho de 2024
Avaliação não solicitada
Resposta da The Workplace Depot
Hello Jovan,
We're pleased to hear that you found our products reliable and reasonably priced!
Kind Regards
The Workplace Depot
Excellent company and products
Excellent company and products, I'll definitely use again and happy to recommend to family and friends.
24 de julho de 2024
Avaliação não solicitada
Resposta da The Workplace Depot
Hello Sony,
Thank you for your wonderful feedback! We're thrilled to hear that you're happy with our company and products. We appreciate your recommendation and look forward to serving you again.
Kind Regards,
The Workplace Depot
Resposta da The Workplace Depot
Hello Dom,
Thank you for the positive feedback!
Kind Regards,
The Workplace Depot
Resposta da The Workplace Depot
Hello,
Thank you so much for your lovely feedback we are glad that you are pleased with the service!
Kind Regards,
The Workplace Depot
Brilliant customer experience
Had a great experience. Very good customer service.
5 de julho de 2024
Avaliação não solicitada
Resposta da The Workplace Depot
Hello Aigars,
Thank you for taking the time to leave a review we are so pleased to hear that you had a great experience and the customer service team were able to assist you!
Kind Regards,
The Workplace Depot
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