THEYA Healthcare Avaliações 

153
O TrustScore é 3.5 de um total de 5

3,6

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Avaliado com 2 de um total de 5 estrelas

Just recieved my peony hook and eye post surgical bra today. I was waiting on this bra so that I could change the one given to me by the hospital. It is advertised as compression and sensitive to ski... Ver mais

Avaliado com 5 de um total de 5 estrelas

So comfortable! I wish I'd none about these bras sooner. Following a lumpectomy, reconstruction and lymph node removal, I was sore in various places. I tried various post surgery bras and sports bras... Ver mais

Avaliado com 1 de um total de 5 estrelas

I ordered the post surgical support briefs as I am going for a mini abdominoplasty. Unfortunately although they are seam free and very soft and comfortable they offer very little support across my abd... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

These post surgical bras are incredible! This is my 3rd attempt at buying comfortable compression bras after thoracic surgery. The other two were so painful to wear, then I came across these as recomm... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Artigos Hospitalares
  2. Fabricante de lingerie
  3. Loja de lingerie
  4. Loja para gestantes

Escrito pela empresa

THEYA Healthcare specialises in post-surgery lingerie and recovery wear designed for women following breast cancer surgery, mastectomy, lumpectomy, cosmetic surgery, and radiotherapy. Our award-winning bras and briefs are made from super-soft, breathable bamboo fabric that’s naturally antibacterial, moisture-wicking, and ideal for sensitive skin. Recommended by healthcare professionals and trusted by thousands of women worldwide, THEYA Healthcare products are designed to promote healing, reduce irritation, and provide all-day comfort during recovery.


Informações de contato

3,6

Bom

O TrustScore é 3.5 de um total de 5

153 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

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3,6

Todas as avaliações

(153)

2 avaliações nos últimos 12 meses

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Avaliado com 2 de um total de 5 estrelas

Uncomfortable and not compression

Just recieved my peony hook and eye post surgical bra today. I was waiting on this bra so that I could change the one given to me by the hospital. It is advertised as compression and sensitive to skin. I found it to be very uncomfortable with the band rolling up against my incisions. The bra was not compression and I had to change it before the day was over. I also found the fabric to be very irritating. I bought the correct size for me and putting it on it looks like it fits but it is so uncomfortable. So so disappointed.
My surgery recommends this brand and thats why I bought it but I will be letting them know that they should review them.

29 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

So comfortable

So comfortable! I wish I'd none about these bras sooner. Following a lumpectomy, reconstruction and lymph node removal, I was sore in various places. I tried various post surgery bras and sports bras from other retailers but none were comfortable to wear all day. The Theya post surgery bras is marvellous! The right amount of support,super soft fabric, no rough seams, no bulky fastening across the sternum (a sore spot for me) and doesn't ride up.
I can't recommend them highly enough. Definitely worth the slightly high price point for the relief of being comfortable.

25 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Best bra everrerrrr!!!!

I recently had the pleasure of interacting with Aoife from Theya Healthcare’s customer service team while ordering a bra after undergoing a double dorsiflap with fatgrafting. Aoife was incredibly helpful throughout the process, and I couldn't be more impressed with her level of service.

The bra itself is amazing—soft on the skin yet supportive, and you can insert stronger cups for a little extra push if desired ;) It stays in perfect condition after washing and is even comfortable to sleep in.

Theya Healthcare managed to deliver to the Canary Islands, which is typically a logistical nightmare, but thanks to Aoife and the team, everything went smoothly. I’ll definitely be shopping with them again and recommending them to others. A thousand thanks for both the my new favorite bra and service!

14 de março de 2025
Avaliação não solicitada
logotipo da THEYA Healthcare

Resposta da THEYA Healthcare

Thank you so much for your incredibly kind words! We're delighted to hear that you love your new bra and that it’s giving you the comfort and support you need, especially after such a significant surgery 💗

It was truly a pleasure helping you, and I’m so glad we could make the delivery process to the Canary Islands smooth for you. Your recommendation means the world, and we’re beyond grateful for your trust in us!

Wishing you continued healing and comfort!
We’re always here if you need anything in the future!

Best wishes,
Aoife & Theya Team

Avaliado com 2 de um total de 5 estrelas

I find the Theya Peony Bra is not as good as it was....

I recently decided to purchase another Theya Peony Mastectomy Hook & Eye bra (made in China). I bought two in black in 2022 and was really pleased with them - they were comfortable and washed well and I'm still wearing them. Unfortunately the new Theya Peony bra in white was a disappointment as the bottom band rolls up when wearing and seems different, not as "supportive". I contacted Theya and, after a lot of to-ing and fro-ing with a "Customer Success Executive"(!!) I found out that the composition is different to those previously purchased... hence my disappointment. I didn't appreciate the "hope you had a lovely evening" and "hope you're doing well" comments nor the fact that they tried to blame the problem on change in weight/body shape, wearing method / washing & care and/or body movement! I said I was the same weight/shape, and have treated this new bra the same as the two purchased in 2022 which are still excellent. I purchased this new Theya bra via Bravissimo and will contact them next as Bravissimo's website showed that the (new) Theya bra I purchased was 72% Viscose (derived from bamboo) | 22% Nylon | 6% Elastane. Theya though tell me the bra is in fact 65% Oeko-Tex certified viscose bamboo, 7% viscose, 22% nylon, and 6% elastane. Theya says the band composition has indeed changed - which is what I queried to begin with - such a shame really and I certainly won't be purchasing any more!

17 de outubro de 2024
Avaliação não solicitada
logotipo da THEYA Healthcare

Resposta da THEYA Healthcare

Hello Liz,

Thank you for taking the time to share your feedback with us. We truly appreciate hearing from our customers, as it helps us improve both our products and services.

We’re sorry to hear that our communication didn’t sit well with you. Our team strives to be warm and courteous, which is why we include phrases like “hope you had a lovely evening” or “hope you're doing well.” That said, we understand that these may not have felt considerate given the frustration you’ve been experiencing, and we apologise for that.

When it comes to suggestions regarding weight, body shape, wearing method, or care, these are standard factors we consider when troubleshooting issues with garment fit or comfort. Our goal is always to explore all possible causes, not to place any blame. We regret if that wasn’t clear.

We understand how frustrating product issues can be, and we want every customer to feel supported. At the same time, we ask that our team members, who aim to assist in a friendly and helpful manner, are treated with the same respect.

Thank you again for your feedback.

Best regards,

Team Theya

Avaliado com 2 de um total de 5 estrelas

Poor quality

I found the quality of the bras to be poor. First one arrived defective - the clasp would not close. I requested a refund but was told it was against their policy to provide refunds for defective products. They sent me a replacement and I think the clasps are still awkward to use and it’s not comfortable. Wouldn’t recommend.

14 de outubro de 2022
logotipo da THEYA Healthcare

Resposta da THEYA Healthcare

Hello Rebecca, Apologies for the delay in coming back to you. I am sorry to hear you have had further issues with your replacement order. I have just tried to call you by phone. I am happy to discuss this matter further with you, if you wish to contact me directly by phone or through the following email address orders@theyahealthcare.com Thank you Mel :)

Avaliado com 5 de um total de 5 estrelas

Super bra!

Brilliant buy, would highly recommend.

28 de outubro de 2022
logotipo da THEYA Healthcare

Resposta da THEYA Healthcare

Thank you for such lovely feedback, Kathryn and for your custom. Theya Team :)

Avaliado com 5 de um total de 5 estrelas

Highly recommend

Very comfortable bra and the only one that has stopped my intense itching
Highly recommend and will be purchasing more.

21 de outubro de 2022
logotipo da THEYA Healthcare

Resposta da THEYA Healthcare

Thank you very much for your lovely feedback :) Theya Team

Avaliado com 5 de um total de 5 estrelas

Post Surgery Comfort

The nicest bra I have ever worn. So comfortable & soft after breast surgery. Ill continue to wear these and I’ll be buying more even when I have made a full recovery.

4 de outubro de 2022
logotipo da THEYA Healthcare

Resposta da THEYA Healthcare

Thank you so much for your lovely feedback and for your custom. Theya Team :)

Avaliado com 5 de um total de 5 estrelas

I am not happy with my purchase as it…

I am not happy with my purchase as it is very difficult to close without a hook and eye. Also, I am not sure of the size as I think it is a bit small. The shape and fabric are lovely and it is a pity you have no return policy. If I could get the right fit it would be perfect.

18 de outubro de 2022
logotipo da THEYA Healthcare

Resposta da THEYA Healthcare

Hello Elizabeth, if you wish to discuss returning your unworn order for an exchange in size please contact the team directly through orders@theyahealthcare.com
We are also happy to assist you with choosing the correct size.

Kind Regards
Theya Team :)

Avaliado com 5 de um total de 5 estrelas

Excellent quality

Excellent quality, design and support

1 de setembro de 2022
logotipo da THEYA Healthcare

Resposta da THEYA Healthcare

Hi Caroline, thank you so much for such lovely feedback and for your support. Theya Team :)

Avaliado com 4 de um total de 5 estrelas

Great quality bras but very expensive

I have 2 post surgery bras. Got them after having a mastectomy. Got first one from the cancer research site and the second from Thea. The quality is great, feels lovely and soft and offers enough support for me going to the gym as well as every day use. My only criticism is the cost! Really expensive on Thea website, somehow Cancer research manages to sell them considerably cheaper. Only got my second one from Thea as cancer research didn't have the one I wanted in stock. Thea also charge £5.99 P&P. Cancer research is free postage. As I said quality is great but shop around. £50 for a bra is VERY hard to justify IMO!

9 de setembro de 2022
logotipo da THEYA Healthcare

Resposta da THEYA Healthcare

Hello Claire, thank you for such lovely feedback and for being a loyal customer. Our customers are put right at the core of the design process.

A considerable amount of research and funding has been allocated to the manufacture and design of our post-operative garments that are made from sustainable patented bamboo fabric that has been clinically proven to reduce infection and speed up recovery time both physically and psychologically.

As CRUK are a charity who we have a partnership with and want to support we provide them a 15% discount.

Take Care, wishing you a speedy recovery.

Theya Team

Avaliado com 5 de um total de 5 estrelas

My experience with Theya has been…

My experience with Theya has been wonderful! I have been purchasing from Theya for awhile & any issues have been resolved. I had no issues with this order. I love their underwear, perfect support for having an ileostomy.

8 de setembro de 2022
logotipo da THEYA Healthcare

Resposta da THEYA Healthcare

Hello Susan, thank you very much for your lovely feedback and also for being a loyal customer. Theya Team :)

Avaliado com 5 de um total de 5 estrelas

Soooo soft

I really cant believe how soft & comfortable my new bra is. I bought two more immediately. I need lots of support and theres plenty. I am not going back to ordinary bras. Had surgery five years ago, have tried so many different types. They are fabulous!!

5 de setembro de 2022
logotipo da THEYA Healthcare

Resposta da THEYA Healthcare

Hi Patricia, thank you very much for such lovely feedback and also your continued support of our brand. Theya Team :)

Avaliado com 1 de um total de 5 estrelas

Poorly made in China! Waste of money :/

I ordered a black menopause bra and a white one both in a size small which according to the US size chart was the size I needed. I read on the size chart that the vanilla size was different and to size down but to be on the safe side I didn't order that color. Unfortunately, the white and black color is completely different in size as well. The white bra is a good two inches longer in the band and the straps are longer. I have to wear the white bra on the smallest setting with the straps as small as they go and the black bra I need on the biggest hooks with the straps as long as they go. They are a company in EU however what they fail to mention is that the bras are made in China. 80.00 dollars down the drain for poorly made bras that I can't return as the company has a no return policy. Ah well, you win some, you loose some!

1 de setembro de 2022
logotipo da THEYA Healthcare

Resposta da THEYA Healthcare

Hello Allison, I am sorry to hear you have had some issues with the sizing of the goods in your order. I have sent you an email directly to discuss this matter further. Theya Team :)

Avaliado com 5 de um total de 5 estrelas

When I ordered my first pair of…

When I ordered my first pair of underwear,I unfortunately asked for the wrong size. I sent an e-mail and got a reply within a very short while, saying that I could return them which I did and ordered the right size which came within 5 days. I would recommend this to other people to try this underwear, which is extremely comfortable.

25 de agosto de 2022
logotipo da THEYA Healthcare

Resposta da THEYA Healthcare

Thank you very much for your lovely feedback & custom :) Theya Team

Avaliado com 5 de um total de 5 estrelas

Such comfort

Easy to order, came quickly and is so comfortable. Such a relief after a difficult operation. Thank you

23 de agosto de 2022
logotipo da THEYA Healthcare

Resposta da THEYA Healthcare

Thank you for your lovely feedback and custom, wishing you a speedy recovery. Theya Team :)

Avaliado com 4 de um total de 5 estrelas

Post lumpectomy

Post lumpectomy, i found this bra comfortable as i could not wear my other/underwired bra.
Great to pull it up upwards and not have to wrestle with back hooks.
Very pleased. Thank you Anne

14 de agosto de 2022
logotipo da THEYA Healthcare

Resposta da THEYA Healthcare

Hello Anne, thank you for your lovely feedback and for supporting our brand. Theya Team :)

Avaliado com 5 de um total de 5 estrelas

Excellent product

Excellent product, efficient delivery. Only issue is the price, they are very expensive

9 de agosto de 2022
logotipo da THEYA Healthcare

Resposta da THEYA Healthcare

Hi Mary, thank you for your lovely feedback and your support. Theya Team :)

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