I requested to relocate my batterys and charger from my loft to a brick building in my garden. After contacting TGP who installed the system, it was arranged to carry out the move, a few days la... Ver mais
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TGP are an excellent organisation to deal with. You can rely on the information they give you - they only sell you services/equipment you require and equally tell you what services/equipment you do n... Ver mais
A empresa respondeu
Delighted with the team at think green we had work done last week and couldn’t be happier with the results and service
battery fitted for over a £1000 Guaranteed replacement 7 year warranty. Battery developed bulge and a warning light kept coming on and blocking charging . Called local electrician who said battery wa... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
At Think Green Partners, our vision is to help both residential and commercial customers protect themselves from ever-rising gas and electricity costs through the adoption of renewable energy solutions. Whether through Solar PV systems or heat pumps, we are committed to providing sustainable, cost-effective alternatives. From our knowledgeable finance team to our skilled and dedicated installers, every part of our business is focused on delivering an exceptional service. We pride ourselves on supporting our customers every step of the way, ensuring a smooth, transparent, and high-quality experience from initial enquiry through to final installation.
Informações de contato
Solutions House, 56-58 Peregrine Road, IG6 3SZ, Hainault, Reino Unido
- 0800 292 2929
- contactus@thinkgreenpartners.co.uk
- www.thinkgreenpartners.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 91% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Preet was very helpful and my battery…
Preet was very helpful and my battery problem sorted

Resposta da Think Green Partners
Excellent servicing protocol
I didn’t have to remember when to get my LG heat pump serviced. The company rang me and booked in a service the next day. The engineer, Josh, arrived bang on time and gave the system a thorough checkout. His full written report is to be emailed to me very soon but basically everything was in working order.

Resposta da Think Green Partners
Excellent customer support
My experience with Think Green Partners was excellent in over 50 years I have never dealt with a company so willing to help customers I found them polite and very professional and would recommend them to anyone

Resposta da Think Green Partners
software communications
After upgrading our system, with both inverter and added battery, we had a problem with the supplying company's software and Preet patiently teased out the problem, resulting our being able to engage properly with new equipment

Resposta da Think Green Partners
Have been with TGP for some time and…
Have been with TGP for some time and always found them on the ball. Appointments always kept on time, work done efficiently and cheerfully, and follow ups always completed There are many cowboys offering solar services, these are the good guys!

Resposta da Think Green Partners
Problem resolved
The technician, Nick, was polite and very helpful. He dealt with a not very helpful Solax help desk in a very patient and professional way so that eventually the problem was resolved.

Resposta da Think Green Partners
Fix the fault quickly and friendly lads…
Fix the fault quickly and friendly lads First Class

Resposta da Think Green Partners
solar battery problem
reported problem with solar battery.office phoned with appointment which suited me & engineer fixed problem.have used this company for many years

Resposta da Think Green Partners
Bad service
This review is about the service, not the product. The door to door sales rep sold my olderly parents a battery for £4,000.00 and installed it the next day. Their Winter quarter electricity bill was £230, which is extremely cheap so imagine how cheap their annual bill is. They will never see the profit from this product as the repayments cost more than the energy bill. We tried to cancel and explain but they said as the product had been fitted, they would not refund.

Resposta da Think Green Partners
Think Green Partners have been outstanding
Think Green Partners have been outstanding; they were second to none for communication, product quality and workmanship. I have been in construction for more than forty years and my expectations are high, this means my review is based on a wide experience of contractors and installers. TGP are a company that wants the best for their customers and are clearly building a reputation for just that.

Resposta da Think Green Partners
So helpful
So helpful. Couldn't have managed to re set our Lux app without you.
Very patient and helpful.

Resposta da Think Green Partners
Solar Edge Inverter
We contacted Think Green Partners as we had an issue with our Solar Edge Inverter not working. Preet Sandhu was very helpful and after ascertaining what our problem was she talked us through the stages that were necessary to have the Inverter up and running again. We are very grateful for her assistance and making it clear and easy to follow.

Resposta da Think Green Partners
Excellent Service
The engineer came out, supplied and fitted the part required, connected us to the portal to be able to monitor. overall excellent service, very good.

Resposta da Think Green Partners
Good customer service
Preet has been working tirelessly to get a replacement part from the manufacturers who have been finding any excuse not to provide it. Part now received and about to be installed. Meanwhile the engineers have managed to keep the system going to provide the heat required for my disabled and elderly husband for which many thanks.

Resposta da Think Green Partners
I needed advice about my tariff and…
I needed advice about my tariff and over night charging the team gave me the advise that I needed and set up my charge times for me, amazing service!

Resposta da Think Green Partners
understanding Squrrel systemCustomer Services are always helpful…
Customer Services are always helpful and listen to what your problem
Is and talk you through solutions. The engineer came out and checked the system out listening, explaining the actions taken. Then giving me information so that I could understand my stem was not working was expected and explained how the squirrel system works and that there are two parts to monitor.

Resposta da Think Green Partners
Pleased with the service I’ve received…
Pleased with the service I’ve received so far from TGP

Resposta da Think Green Partners
Customer service resolved issues
We did have a couple of 'snagging' problems when the job was first done, but customer services kept dealing with the issues and all was resolved to our satisfaction. Pleased with software and finally some nice clean panels.

Resposta da Think Green Partners
I had a company call me advising I had…
I had a company call me advising I had issues with the system that I wasn’t aware of. I wasn’t sure how they could know this so I called TGP to be sure, the office checked out my system online and reported no issues found, I was even provided with proof via screen shot - can’t fault the team thanks

Resposta da Think Green Partners
I called for some advice on my system
I called for some advice on my system, I was happy with the advice provided and I also requested a diagram of my system, this was also provided. Great customer service thank you

Resposta da Think Green Partners
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