Extremely poor service given this company advertises themselves as luxury and high quality. Hostile customer service, unforgiving, with no idea how to do business. Purposefully using tactics to cheat... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Luxe meets “so many options”. Love the classes - there are loads to choose from. I am at the Richmond gym, and I am in the weight Room three times a week and do yoga twice a week and soundbath once a... Ver mais
Third Space Richmond - Great club with fantastic facilities, staff are really well trained give you great guidance on use of equipment. Classes are always well organised and instructors are really m... Ver mais
I'd highly recommend Third Space to anyone who is considering joining. It is a great gym with fantastic facilities and classes, the staff and instructors are great and there is always a great atmosphe... Ver mais
Detalhes da empresa
Escrito pela empresa
London’s luxury health clubs; individual in style, bound by a common philosophy: to provide outstanding fitness spaces that members feel are their own.
Informações de contato
More London Riverside 2b, SE1 2AP, London, Reino Unido
- contact@thirdspace.london
- www.thirdspace.london
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 26% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great gym with lots of classes
Great gym with lots of classes. Concierge is always very helpful. Would recommend joining!
Love Third Space
Love Third Space, I've been a member for near a decade. They have a high standard of teachers and classes, and the facilities and staff are all wonderful.
Wonderful ambience and such friendly…
Wonderful ambience and such friendly staff!
Just an amazing gym
Just an amazing gym. I joined on day one of opening and the standard has remained outstanding. Clean, amazing products available in the changing rooms and no fighting for space or towels!
But what makes the gym aside the great facilities and équipement are the classes and the instructors. They are amazing. All of them but to name a few, Sally, Paddy, Karen, Olivia, Delvin,Jane. Their classes and playlists are awesome. You almost forget you are working out… almost because they push you, correct you , support you. Never going back to another gym.
I’ve been a member at third space for…
I’ve been a member at third space for nearly 3 years now. It’s a fantastic gym, with a wide and excellent range of classes. From boxing to HYROX to swimming to reformer Pilates and way more, there is something for everyone. The facilities are beautiful, especially the spa areas, and it’s somewhere I look forward to going every time I go. Highly recommend!
Great club
Great club, great staff, great instructors. I’m loving the Hyrox 90 on Sundays with Dalvin and my favourite Yoga teacher in Tammy whose classes are 🔥🔥
Third Space offers good facilities but…
Third Space offers good facilities but unfortunately the customer service and the experience overall does not measure up to either the advertsing or pricing. I’ve had two really difficult experiences both with male members becoming extremely aggressive towards me - once on the gym floor and once in the spa. On both occasions, I escalated it to management and nothing was done. The clientele do not behave well in the spa at all - it feels rowdy at times and more like a pool party at a leisure centre - not the high-end, sophisticated experience you may be expecting. My advice - dont waste your money at Third Space and go to Equinox or a Boutique health club.
It was easy to sign up and the team…
It was easy to sign up and the team were very flexible.. great space , well equipped and great facilities. Personal training is on point , I can see my progress.
Awesome gym in the centre of Richmond
Awesome gym in the centre of Richmond with huge variety of classes, multiple studios (including reformer pilates) and PT sessions. All staff (particularly Tori, Phil, Dylan & Lucie on reception) & trainers (particularly Karen Snow & Lisa Robinson 🚴) are professional & fun! Great facilities with excellent new fitness equipment, and well maintained spa, pool, hot steam room & sauna. Would highly recommend to get fit & strong, and rebalanced! 💪 😊
Excellent new social sesión
Excellent new social sesión, great to discover cool people.
Leonarda been fantastic as always 🫶🏻
The instructor was really lovely
The instructor was really lovely. On point and extremely meticulously organised. The vibe was perfect balance of chill and serious training. Post training nibbles and drinks were superb! Thoroughly enjoyed it.
The HYROX social was such a great…
The HYROX social was such a great workout class. Leo is a fantastic instructor!!!
hyrox 90
The session was dynamic, energetic and well thought through from start to finish
I’ve experienced hyrox 90 for the first…
I’ve experienced hyrox 90 for the first time a few days ago and I’ll definitely do it again !! Great atmosphere, Leo is super helpful with good advices and also super encouraging ! Plus the good cakes and cookies, Prosecco at the end, I really enjoyed !
It was a wonderful workout plus social…
It was a wonderful workout plus social event. The trainer - Leo was super sweet and helpful. The programme was well-designed. After the workout, we had cakes and drinks.
Not a luxury level and misleading
Gym and facilities are in good condition, but I wouldn’t call it a luxury gym due to the amount of members they have accepted at the same time. At certain times gym is overcrowded and you have to wait for certain machines or spots to be available (which is the feeling of a cheaper brand gym) and classes are always getting also too overcrowded to the point that sometimes there is no proper space to even position yourself in the class with your dumbbells etc… so many times I had to train by the exit door which is again not good enough for a luxury gym. On the top of that be carefully with their T&Cs on the leaving notice. They tell you “full calendar month” for a notice, but it turns out they are misleading you by not mentioning very clearly that the calendar month only starts from the 1st of each month, meaning if you’ve given the notice on the 2nd of any given month then you will have to wait for 2 months to leave the membership. This is a very cheap tricky approach which I didn’t appreciate. Supposedly there are so many people waiting to become members so I don’t understand the need to be working with this misleading approach. It’s not about the money, but all about the approach they have! So the shell of the business is trying to be luxury, but the soul of it is a cheap and misleading!
I have never really enjoyed going to…
I have never really enjoyed going to the gym before as I felt intimidated by the equipment and people on the gym floor. Third Space Richmond is different - it feels inclusive, never feels too busy and there are so many classes that are great. I only wish I had more time to go!
I absolutely love the Thirdspace gyms
I absolutely love the Thirdspace gyms, I have been a member for a while and they keep improving even when I don’t think things can get better. Top of the range equipment, incredible instructors and classes and really great atmosphere and aesthetics
The house keepers my favourite people…
The house keepers my favourite people in the gym. Fernando especially never walks past without greeting me. Goes along way. Jesus also is another not sure of other names. The staff at the cafe are also lovely. Kimberly my favourite new member of staff there
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.








