Extremely poor service given this company advertises themselves as luxury and high quality. Hostile customer service, unforgiving, with no idea how to do business. Purposefully using tactics to cheat... Ver mais
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Veja o que dizem as avaliações
Luxe meets “so many options”. Love the classes - there are loads to choose from. I am at the Richmond gym, and I am in the weight Room three times a week and do yoga twice a week and soundbath once a... Ver mais
Third Space Richmond - Great club with fantastic facilities, staff are really well trained give you great guidance on use of equipment. Classes are always well organised and instructors are really m... Ver mais
I'd highly recommend Third Space to anyone who is considering joining. It is a great gym with fantastic facilities and classes, the staff and instructors are great and there is always a great atmosphe... Ver mais
Detalhes da empresa
Escrito pela empresa
London’s luxury health clubs; individual in style, bound by a common philosophy: to provide outstanding fitness spaces that members feel are their own.
Informações de contato
More London Riverside 2b, SE1 2AP, London, Reino Unido
- contact@thirdspace.london
- www.thirdspace.london
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 26% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Where small things matter
I really appreciate when small things could be better , the staff take feedback seriously. There is really quick follow up, for example in relation to some members and guests ignoring the no phones in the sauna. It really makes a difference from your voice being lost in a mega organisation. I sometimes go to other third spaces but feel that most lack the personal touch of Marylebone. I always leave with a contented bounce in my step.
Brilliant!
I love it! Making me excited about exercise and wellness again!
It’s 5* from me
Third Space is such a wonderful and fitting addition to Richmond.
I have thoroughly enjoyed being a member for a whole year - the classes, instructors and facilities are great.
Something that I really like about the gym is that they have some excellent classes during the off peak periods. I absolutely love classes with Paddy & Karen, both are extremely pleasant and motivating.
Third Space are definitely doing things right and I’m glad I get to experience this as a member.
The best gym and the best concierge…
The best gym and the best concierge team!!!
My fav Gym in London !!
I’ve had such a great experience at this gym. it really stands out among London gyms. The recent extension has made a huge difference, with plenty of new space and a fantastic range of modern machines, so it never feels overcrowded even during busy times.
What really makes this place special, though, is the team. Molly, Anna, Georgina, Jasmine, Stef, Rob, Shaunley, and Francis are all incredibly friendly, approachable, and genuinely supportive. They create such a welcoming atmosphere and are always happy to help, whether you’re new or a regular.
Overall, it’s a well-equipped, well-run gym with a great community feel. Highly recommend!
I got a very nice
I got a very nice, relaxing and soothing head massage. The therapist was professional and used her hands exactly how she supposed to.
The place is clean and it smells nice. Staff is polite and helpful.
Essential to join if you want to make a…
Essential to join if you want to make a positive impact on your health and lifestyle.
I used various third space gyms around London but found that the city branch on marks lane was my second home.
What sets it apart from the rest.
All the staff that work there made the place feel welcoming, relaxed and comfortable to train there.
Soho and canary wharf is only 3 to 4 stars but the city branch was 5+
Lucy Shiplee was a Rolls Royce PT… she was relentless in seeing that my health and wellbeing improved vastly over the 3 months I trained there, also she helped my swimming technique too as I’m a PADI diving instructor
Other instructors were helpful too (Dan and Charlie)
The gym itself is first class, it’s expensive but if you use it regularly it’s worth it. Food is pricey thou..
The place was never really full up when I trained there and has far better etiquette than the other gyms I used.
Great swimming pool and sauna and also has a cold pool…
For me the greatest asset in a place I visit is is the environment and the city branch certainly had a very pleasant one. 👍
London's best Wellness option
Been a member for 5 years, and have seen the business develop - from a single soho location to now never being further than 10 mins from a location today. Thirdspace is a great option if you want to take your health and wellness seriously, be part of a community and be surrounded by like minded individuals!
Fantastic Club
Great range of classes, friendly and experienced instructors and a lovely pool and chill out space
This gym is like a luxury Chocolate box!
This gym is like a luxury Chocolate box, you have an assortment of classes and you cant stop trying them all out.
Very varied and exciting. My highlights:
Saturday with Sally and her running social club, which is fun and chatty
Then Tuesday/Thursdays we have Afterburner with Paddy and his wild tunes, always gets you moving.
So nice to recover with Trevor on the reformer.
Cant thank you enough, Team Third Space Richmond!
Best gym experience I've ever had!
This place is honestly amazing, I don't even know how to put it into words. Everything about it is top quality. The cleanliness is outstanding and you can really tell they take great care pf the space, the variety of the classes on offer is excellent, with something for everyone every single hour. The facilities are simply top-notch.
What really makes the difference is the staff, they are all so friendly, professional and welcoming which creates such a great atmosphere every time I go. ( especially the Pilates instructors - Janet and Kayla)
Overall, this is by far one of the best gyms ive ever experienced. Highly recommend,
An exceptional gym
An exceptional gym, highly recommend! The gym itself is well thought through in terms of layout and decor. There are plenty of classes to chose from, even if on the waitlist you tend to get a spot. The trainers and all staff are very welcoming and highly skilled. In particular Kayla for her creativity and confidence building classes, Jocelene - for her excellent cues and tough workouts, Thalia - For her calming voice and beautifully thought out workshops and Dylan (PT, Injury Management) - Strong understanding of human movement, how to move properly, helping you build habits that benefit you in the long run.
The fabulous Third Space Richmond
Always a great welcome from the front desk at Third Space Richmond!
Absolutely love the gym and the quality of the classes.
The swimming pool is the icing on the cake!
Exceptional Team and Atmosphere
I’ve had such a positive experience with the team at Third Space Marylebone since moving from Canary Wharf in 2024. Recently, it has been especially lovely getting to know some of the newer team members - every visit leaves me with a smile on my face, and it’s always something I really look forward to. The team are consistently motivating and supportive, making the whole experience feel truly worthwhile, and I’d like to especially thank Nathan, Ben, and Noemie who always so friendly, welcoming, and genuinely pleasant to be around.
Great facilities and staff
Great luxury gym, with spa, and classes
Great luxury gym, with spa, and classes. Richmond has been my home gym and been trying other clubs but this is closest to home (literally and not). It is clean and its smell and scent gives it a lot or premium feel. Also the different classes and instructors give a wide range of options. Instructors are great and give enough challenge.
Kamilla at third space city is awesome
Kamilla at third space city is awesome! Super helpful at concierge. Clubs are beautiful and huge range of classes
Third Space - must do
Such a warm, welcoming and relaxing place to work out, chill and pass time. I have had a great experience since joining and really love the Lift classes led by Randal, spin by Izzy and my fabulous PT Lucy! Highly recommend to those that are looking to really level up their fitness and wellbeing.
Amazing facility
Amazing facility, friendly staff and overall a premium experience. I always look forward to my visit.
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