Thomas Bradley Legal Avaliações 

382
•
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Communication from Thomas Bradley was very good prior to home visit. Derek Hatton who was very professional and friendly. He provided clear information of all available options and aided us to make... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Signed up for wills and powers of attorney, have been promised refund of overpriced bill already paid in full. After several phone calls with promises of getting it sorted, nothing. Phone back promise... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Steven Bradley came to do my mums will gave us both really good advice arrived on time would recommend will be contacting Steve again to help myself great service

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Alan Holmes came to take our details, bang on time, explained every thing very quickly extremely politely and professionally, what an asset to your team.. felt comfortable with his explanations and se... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviços de advocacia

Escrito pela empresa

We believe that every decision you make, whether it’s writing a will, buying a home, planning for retirement, or protecting your assets, has the potential to shape your future. We listen to not only what you need, but what you want. We will provide you with clear guidance, supporting you every step of the way.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

382 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 mês

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4,1

Todas as avaliações

(382)

170 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

It was very informative and worth while

It was very informative and did not take very long at all. July Booth who was helping me was very knowledgeable and answered my questions clearly. I recommend this service

4 de março de 2026
Avaliação não solicitada
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Resposta da Thomas Bradley Legal

Thanks for the great feedback for Julie

Avaliado com 1 de um total de 5 estrelas

DON’T GO ANYWHERE NEAR THIS COMPANY!!

DON’T GO ANYWHERE NEAR THIS COMPANY!!!

They are complete fraudsters!!! You will pay for a service that is never fulfilled. When you then chase they will pass you around the departments to try avoid actually doing any work.

Trust me when I say this, it’s the worst company you could trust with such an important subject. Go elsewhere and do the research beforehand.

2 de março de 2026
Avaliação não solicitada
logotipo da Thomas Bradley Legal

Resposta da Thomas Bradley Legal

Thank you for taking the time to leave your feedback. We are sorry to hear that you feel disappointed with your experience.
We would like to clarify that we have previously requested additional information required to enable us to progress and fully support you; however, this information has not yet been received, which has prevented us from moving matters forward.
We are very keen to assist and resolve any outstanding concerns. We would therefore encourage you to contact our Client Care team directly so we can review your case as a priority. You can reach us on 0330 390 9200 or via email at clientcare@thomasbradleylegal.co.uk.
We take all feedback seriously and remain committed to assisting our clients wherever possible

Avaliado com 1 de um total de 5 estrelas

Not a free will service

Do NOT use this service. The quality of the service is poor, they make arrangements to visit and then dont turn up. Then they call after missing the appointment to book another one. We agree on time and then they keep messaging or emailing randomly that appointment is cancelled. Finally a day before they call and tell that tomorrow someone will come. Then they say that the will writing service is not free(They have a tie up with my employer to give for free but still). They say it is free only for above 50yrs old and charge is 145gbp plus vat. This they could have told right at the time of taking details over call, why waste time.
As others have said, avoid at all costs.

26 de fevereiro de 2026
Avaliação não solicitada
logotipo da Thomas Bradley Legal

Resposta da Thomas Bradley Legal

Thank you for sharing your experience and feedback,
We do offer a free will service where eligibility criteria apply. If a client’s requirements extend beyond a simple will, additional costs may apply, We’re sorry if this was not communicated clearly in your case.
We also regret the inconvenience caused by the appointment issues you’ve described. Your comments will be shared with the relevant teams for review and training purposes to help improve our service going forward.

Avaliado com 5 de um total de 5 estrelas

Dave Jandu came to help me decide…

Dave Jandu came to help me decide what to do next after losing my husband, meaning a will,
Powers of attorney and trust. he has explained very clearly , without pressure and using long difficult words , he made complete sense to me on what to do next ,. I am completely happy with the outcome and would highly recommend him and Thomas Bradley ,thankyou very much .

26 de fevereiro de 2026
Avaliação não solicitada
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Resposta da Thomas Bradley Legal

Thank you for your kind words—Dave truly appreciates your recommendation and is pleased he could support you clearly and without pressure during such an important time

Avaliado com 5 de um total de 5 estrelas

Very knowledgeable man I met

Very knowledgeable man I met. Dave Jandu explained everything to me and answered all my questions I have asked and went deeper and deeper with all the explanation. I will highly recommend Dave Jandu to other people and can ask any questions about will, power of attorney and trust. You get the good answer

23 de fevereiro de 2026
Avaliação não solicitada
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Resposta da Thomas Bradley Legal

Thanks for sharing your experience with Dave, I will be sure to pass your comments along

Avaliado com 5 de um total de 5 estrelas

Great service

I had a fantastic experience with Thomas Bradley & Co from start to finish. The team were professional, responsive, and genuinely committed to making the process as smooth as possible.

A special thank you to Lisa, who went above and beyond throughout she was always available to answer questions, kept me updated at every stage, and made what can often be a stressful experience feel straightforward and well managed.

I wouldn’t hesitate to recommend Thomas Bradley & Co to anyone looking to buy or sell. Excellent service all around!

16 de janeiro de 2026
Avaliação não solicitada
logotipo da Thomas Bradley Legal

Resposta da Thomas Bradley Legal

Thank you so much for taking the time to share such a detailed review. We’re delighted to hear that your experience with Thomas Bradley & Co was smooth and well managed from start to finish.
Lisa will be thrilled to receive your kind comments — we’ll be sure to pass them on to her. It’s great to know her support, communication, and commitment made the process feel straightforward for you.
Thank you again for your recommendation and trust in our team

Avaliado com 1 de um total de 5 estrelas

Diabolical customer service

My initial contact with Thomas Bradley & Co back in OCTOBER 2024 was very impressive when I started to arrange a Lifetime Trust. I have now paid the full amount of £6000 for the trust but still don't have it and more distressing is that now they don't even return my calls as promised or reply to any of my many emails. I have requested a full refund of my £6000 but they have also ignored this request. I am now liaising with Citizens Advice to acquire my money back as I have lost all trust in dealing with TB & Co even if they we're to now respond to me.

20 de fevereiro de 2026
Avaliação não solicitada
logotipo da Thomas Bradley Legal

Resposta da Thomas Bradley Legal

Thank you for taking the time to leave your feedback. We are sorry to hear that you feel disappointed with your experience.
We would like to clarify that we have previously requested additional information required to enable us to progress and fully support you; however, this information has not yet been received, which has prevented us from moving matters forward.
We are very keen to assist and resolve any outstanding concerns. We would therefore encourage you to contact our Client Care team directly so we can review your case as a priority. You can reach us on 0330 390 9200 or via email at clientcare@thomasbradleylegal.co.uk.
We take all feedback seriously and remain committed to assisting our clients wherever possible

Avaliado com 1 de um total de 5 estrelas

If you want to burn money - use these guys

Edited and updated; I called as suggested and was told to write an email. Again. That was a month ago. Still no response.

Spent a few thousand pounds on additional services after using a 'free' will service recommended by my employer. This was 9 months ago and I have received nothing. They ignore emails and, as far as I have seen, have not done any work in months as I am yet to sign anything that is correct. I expect there will be a response to this public complaint simply because it’s public, and if they do, it will be the first time I've heard from them since October 2025. Avoid at all costs. I just want my money back.

28 de junho de 2025
Avaliação não solicitada
logotipo da Thomas Bradley Legal

Resposta da Thomas Bradley Legal

Thank you for taking the time to bring this to our attention. We are truly disappointed to hear about your experience - this is not the standard of service that we pride aim to provide for our clients. We invite the opportunity to resolve this issue, please contact our team at 0330 390 9200.

Avaliado com 5 de um total de 5 estrelas

Our consultant

Our consultant, Dave, provided exceptional service, thoroughly explaining the critical importance of a Will and Power of Attorney. He demonstrated remarkable patience and understanding while working with my parents, who experience hearing difficulties. The service was completed efficiently and effectively. Thank you

18 de fevereiro de 2026
Avaliação não solicitada
logotipo da Thomas Bradley Legal

Resposta da Thomas Bradley Legal

Thank you for taking the time to provide us with this generous feedback. Our team are delighted to hear about your experience with us - Dave will be so pleased. If you have any questions throughout the process, please don't hesitate to reach out.

Avaliado com 5 de um total de 5 estrelas

Easy, relaxed and professional

On the 12th February 2026 Richard Brewster from Thomas Bradley & Co came to visit me at my home, to discuss the details of renewing my Will (due to change of personal circumstances)

I have been involved with the legal industry for most of my working life and I found the home visit exceptionally professional and relaxed. This interaction could have been fulfilled by a phone call but Richard was open, relaxed and calm, further it is noteworthy to say that I found his atmosphere extremely open, honest and gentle. As the target market is for the over 50's I feel this "Old School" method of meet and greet is the perfect approach for establishing reassurance and that Richard is the perfect guy for the job.

I trust this helps convey my words directly with you at my home

12 de fevereiro de 2026
Avaliação não solicitada
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Resposta da Thomas Bradley Legal

Thank you for sharing this experience Richard. We are delighted to hear about your experience at Thomas Bradley & Co, our team will be delighted.

Avaliado com 1 de um total de 5 estrelas

Do NOT use this service

Do NOT use this service. The quality of the service is poor, they make arrangements to visit and then dont turn up, when you contact them they then say they sent a text, untrue. I asked them to screenshot the text, which they could not as it had not been sent.
Avoid at all costs.

13 de fevereiro de 2026
Avaliação não solicitada
logotipo da Thomas Bradley Legal

Resposta da Thomas Bradley Legal

Thank you for bringing this to our attention. At Thomas Bradley, we pride ourselves in providing a high quality service for our clients, and we are deeply disappointed to hear about your experience. Can we ask that you contact our team at 0330 390 9200, and we can strive to resolve this for you.

Avaliado com 5 de um total de 5 estrelas

Happy customer

Thoroughly enjoyed my time with the advisor. Informed. Simple. Would be happy to recommend.

8 de fevereiro de 2026
Avaliação não solicitada
logotipo da Thomas Bradley Legal

Resposta da Thomas Bradley Legal

Thank you for taking the time to provide our team with this lovely feedback. We are delighted to hear about your experience.

Avaliado com 1 de um total de 5 estrelas

Thomas Bradley &Co

Thomas Bradley &Co
This company come out to my house to arrange a free will writing service. The free will didn’t even get discussed by the agent of Thomas Bradley & co he persuaded us to take out a trust will writing service what cost £2994, we decided to go ahead with this and paid £500 deposit the agent said we could pay the rest by instalment which was a lie a week later got an invoice for £2494 has to be paid in full to proceed any further we paid the £2494 in October 2025, I have phoned Thomas Bradley & Co a number of times to be told someone will call you back, but no one has been in touch with me at all from Thomas Bradley & Co I have emailed them a number of times with no response from Thomas Bradley & Co. Thomas Bradley & Co have taken £2994 of me and done nothing for the service I paid for STAY AWAY FROM Thomas Bradley & Co poor service rip you off and never respond back to you, let’s see what response they write to this all I want now is a full refund from this disgusting company
Me & my wife thought we where sorting are finance out for when we pass away for are 4 children and 11 grandchildren but now we’re £2994 out of pocket disgusting disgraceful Thomas Bradley and Co

27 de outubro de 2025
Avaliação não solicitada
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Resposta da Thomas Bradley Legal

We’re sorry to read that you feel this way and take any concerns raised about our service very seriously.

Whilst we would not discuss the specifics of any client matter on a public platform, we can confirm that a payment plan was arranged at the outset and subsequently honoured in line with that agreement.

We are committed to delivering the service our clients instruct us to carry out and would welcome the opportunity to review your concerns properly. Please contact us directly so that we can investigate this matter fully and work towards a resolution.

Thomas Bradley & Co

Avaliado com 5 de um total de 5 estrelas

Wills

Great service,Lindsay came to my Mum's home explained everything in great detail.
My Mum fully understood the service she was getting. Thankyou.

4 de fevereiro de 2026
Avaliação não solicitada
logotipo da Thomas Bradley Legal

Resposta da Thomas Bradley Legal

We are delighted to hear about your experience with our team - Lindsay will be so pleased. Thank you for taking the time to provide us with this lovely feedback.

Avaliado com 5 de um total de 5 estrelas

Great experience with representative from Thomas Bradley Legal.

Your representative Dave Jandu was friendly and very helpful today. He took great care in guiding me through the complexities of making a new will and I am very grateful for his experience and unsolicited advice.
I would definitely recommend Thomas Bradley Legal to anyone needing assistance with a will or any other legal matter.

3 de fevereiro de 2026
Avaliação não solicitada
logotipo da Thomas Bradley Legal

Resposta da Thomas Bradley Legal

We are delighted to hear about your experience with our team. As a company we strive to provide an excellent service and we are so pleased to hear that Dave has provided that for you. For any further questions, please don't hesitate to get in touch by contacting 0330 390 9200.

Avaliado com 1 de um total de 5 estrelas

Absolutely outrageous company to deal…

Absolutely outrageous company to deal with especially when I learned that everything is copied and pasted. My 10 year old could do it with her eyes closed. 6 times I had to send my draft copy back with mistakes all over the show. Not to mention the fact the consultant told me he shouldn't really allow me a free will as I didn't opt in to any paid services along side it. Been waiting 17 months now to receive the will back they just red button whenever I call or pass me from pillar to post. Disgusting company I have read how they treat their staff too diabolical.

2 de fevereiro de 2025
Avaliação não solicitada
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Resposta da Thomas Bradley Legal

Thank you for bringing this to our attention! We are disappointed to hear that you feel this experience has not been to a high standard. Can we ask that you contact our team directly at 0330 390 9200, and we can resolve this.

Avaliado com 5 de um total de 5 estrelas

Dave Jandu came to my house today he…

Dave Jandu came to my house today he was very friendly and knowledgeable put my mind at rest and the whole process was easier than I thought it would be
I have a disabled daughter with limited capacity and he was great at explaining just what I needed and putting it in place
I am very happy that I can update my will free of charge at any time and that my money is protected

Thank you so much Dave highly recommend you

2 de fevereiro de 2026
Avaliação não solicitada
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Resposta da Thomas Bradley Legal

Thank you for taking the time to share your experience with our company. We aim to provide an excellent service from the initial call to the final paperwork and we are delighted to hear about your experience. Dave will be so pleased!

Avaliado com 1 de um total de 5 estrelas

Do not use this company

For something as sensitive and important for any person in life to create as a will and provision for a POA..I thought the £1100 I've paid this company would get the job done..how wrong was I. Response to any communication is slow or none existent...my advice do not use this company.

2 de fevereiro de 2026
Avaliação não solicitada
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Resposta da Thomas Bradley Legal

Thank you for bringing this to our attention. We strive to provide a high-standard of service and we are disapointed to hear that this has not been your experience. Can we ask that you contact our team directly to ensure that we can resolve this.

Avaliado com 2 de um total de 5 estrelas

Untrustworthy fraudsters

Everything was up front and professional until I opted to exercise my right to cancel within the cooling off period.
No response to email, full of promises over the phone but to no avail. They are either incompetent scammers, or just hoping that the effort I have to put in for them to return my money will put me off! I have reported them as fraudulent to the police.

1 de janeiro de 2026
Avaliação não solicitada
logotipo da Thomas Bradley Legal

Resposta da Thomas Bradley Legal

Thank you for bringing this to our attention. Our team strive to provide a high standard of service throughout the entire process. You are completely within your right to ask for a refund within this cooling off period, and I assure you our team are working on it. If you would feel more at ease to speak to a member of our team directly for confirmation or any questions, can we ask that you contact 0330 390 9200.

Avaliado com 5 de um total de 5 estrelas

Dave Jandu from Thomas Bradley came to…

Dave Jandu from Thomas Bradley came to see me about my will. I was very apprehensive before my appointment as I suffer with anxiety. He took his time explaining everything in detail to ensure I understood everything before proceeding. I did not feel under pressure at any point and feel a load has been lifted off my mind. I would highly recommend Dave and Thomas Bradley. Thank you.

27 de janeiro de 2026
Avaliação não solicitada
logotipo da Thomas Bradley Legal

Resposta da Thomas Bradley Legal

We are delighted to hear about your experience with our team. As a company we strive to make this process as simple and stress-free as possible, and we are so pleased to hear that Dave made you feel at ease. We look forward to continue working with you.

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