The customer service I received was top-notch! The team made sure my deadline was met...and exceeded my expectations. I couldn't believe how quickly they completed my order. Not only did they de... Ver mais
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Veja o que dizem as avaliações
Long time customer with many past orders. my last 2 orders never arrived. I tried contacting them through the help email and got no reply. Update: following submission of this review Threadless... Ver mais
A empresa respondeu
Wonderful company and Amanda is THE BEST!! What some of these other reviews might be discounting is that Threadless makes any unexpected wrongs - and through no fault of their own - right! Our items a... Ver mais
A empresa respondeu
If you are an artist, think extra carefully whether it is worth to invest tens of hours uploading to them.. and then no inclusion on the marketplace, even if your designs are selling for tens of doll... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Threadless
Escrito pela empresa
For over 20 years, we’ve partnered with hundreds of thousands of artists, promoting their independent art to millions of fans around the world. We are a diverse, global community of artists and those who support them.
But what’s our comic-book origin story? In 2000, we began as a t-shirt company based in our beloved hometown of Chicago. Since then, we’ve evolved into a fully remote company with a marketplace full of apparel, accessories, and home decor, powered by our Artist Shops community. We’re constantly searching for more products for our artists to use as canvases for their best, weirdest, nerdiest, most beautiful art. If you’re an artist, we want your art to be seen—everywhere. And if you’re a fan, we want you to find art and products that let you celebrate your uniqueness.
At Threadless, we celebrate the unique diversity that shapes each of us as human beings. We also support creative expression that drives cultural change and love art that sparks a conversation. Threadless is both a brave space for artists to share their designs and a safe space for all identities to find art that supports the things they care about. Even now, with the launch of Threadless Causes, you can make a positive impact on the world by purchasing designs directly supporting critically important initiatives.
Threadless would not be possible without fellow lovers of art like yourself. Every purchase you make directly supports the artist who made the design. With every design you score and every Design Challenge you vote for, you help shape our eclectic marketplace.
Our Community Experience team is here to help with anything along the way. Don't hesitate to email us with any questions, concerns, or just to say hi- help@threadless.com.
Let’s make great together.
Informações de contato
Estados Unidos
- help@threadless.com
- www.threadless.com
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Respondeu a 93% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I’m very happy with Threadless
I’m very happy with Threadless, in particular with the customer service. They have resolved my problem very quickly and they’re very courteous and friendly.

Resposta da Threadless
Love the designs and the customer service!
Love the designs and the customer service is some of the best people I've had help me! I am a return customer and have bought from Threadless multiple times before, and all the items always have great quality and a huge variety of styles you can get the designs on. I get so many compliments and especially on the masks they came out with!

Resposta da Threadless
Awesome service and products
Very prompt response to help me with an item that I needed in a different size. Very friendly and helpful. The products are amazing. I would highly recommend Threadless to anyone.

Resposta da Threadless
excellent customer service
They were super fast and really wanted to make my order right for me. Easy to exchange a wrong size to one that fit better.

Resposta da Threadless
This company is awesome
This company is awesome! The designs are great and the shirts and hoodie are of great quality. When a hoodie for my bf’s son shrunk, they sent me a replacement right away. The exchange was easy and this is definitely a company I will go to first when looking for more tops. Thank you!

Resposta da Threadless
Long time user of Theadless
I've been using Threadless for years for clothes, blankets, houseware, decor. Always great quality products and beautiful art that lasts wear and tear.
Recently I had a problem with a package being delivered, I contacted them about it via email and they got back to me promptly and provided great customer service. They re-sent my order using a different delivery service in case that was the issue, and offered a credit for inconvenience. Great customer service, and great products. 10/10

Resposta da Threadless
Good company
Good company. Good customer service. Nice shirts. Fun art.

Resposta da Threadless
Unexpected one-off return policy
I bought a shirt that didn't fit. Life became lifey and I only got around to trying to return it 40 days after the 60-day return policy. I emailed, because why not. And they offered to do a one-off return and even to keep the ill-fitting shirt asking me to donate it if I wasn't going to wear it.
Was unexpected.

Resposta da Threadless
Great service and wonderful designs
Great service and wonderful designs. I have boght my t-shirts here for many years and I will continue doing it as long as I can. Enjoy!

Resposta da Threadless
Julie helped me and she was great
Julie helped me and she was great! my shirt came smaller, and she took care of everything! I'm so happy to experience this service being in Minnesota, I thought it would be a pain. I wish everything was this easy. Thank you for your help Julie!

Resposta da Threadless
Amazing customer support
Whenever I had a delivery problem in the past, Threadless support always answered quickly and solved my problem. I don't think I've had any other company provide as good support as this.
I've been buying from them for years, and I plan to keep doing it in the future.

Resposta da Threadless
Happy customer since 2007
I've been buying shirts from Threadless since 2007 and I've always had great interactions with their customer service team when it was necessary to get in touch. I just contacted them about a recent order when a T-shirt didn't meet my expectations and they took care of it swiftly and super satisfactorily! I'll continue to come back again and again for great quality and perfect customer service.

Resposta da Threadless
The customer service you really want
They were very easy to deal with. Grace, who helped me, explained the situation well and they were very gracious. It really says a lot for a company when they make returns or exchanges easy for the customer.

Resposta da Threadless
Amazing experience
Amazing experience! Initially ordered a few sizes to small but they were able to set everything up and ship out the correct size the same day!

Resposta da Threadless
Very positive experience exchanging for…
Very positive experience exchanging for sizes. Appreciate the fast responses and polite customer service. Love the quality of everything that was ordered.

Resposta da Threadless
Amazing products and helpful customer service
Shirts are great! Sizing chart was a bit misleading at first since sizes do run on the smaller side for women. Julie Anna was amazing! She was very responsive, got me to the right sizes for the gifts I ordered and was able to rectify the issue in expedited fashion. You never know what customer service help you'll receive from companies you find through FB ads. Already planning a second order for myself and friends.

Resposta da Threadless
Amazing customer support
Amazing customer support. Was blown away by their quick responses and incredibly dissatisfaction policies.

Resposta da Threadless
My T-shirts size was not matching the…
My T-shirts size was not matching the order so I raised a complaint and got the best experience! They replaced my shirts with new ones and I’m awaiting for them now.

Resposta da Threadless
Phenominal Customer Service!!!!
I recently ordered 4 t-shirts with Tara McPherson art on them. I just absolutely love her work and I love supporting local artists. I ordered a size I thought would fit but unfortunately they were a little snug. I emailed Threadless and asked to exchange the size and that I would happily return the smaller shirts and pay for shipping. Not only did they offer to send me new shirts but told me I could keep the previously ordered ones and donate them if I wanted. I am giving them to a friend of mines daughter who also loves the artist and has her work hanging on her walls. Outstanding customer service. Totally exceeded my expectations. My new shirts have already arrived and i am so excited to start wearing them out so people start asking me "what a cool shirt...where did you get it? Who is that Artist? " Thank you Threadless!!!!

Resposta da Threadless
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