Long time customer with many past orders. my last 2 orders never arrived. I tried contacting them through the help email and got no reply. Update: following submission of this review Threadless... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Long time customer with many past orders. my last 2 orders never arrived. I tried contacting them through the help email and got no reply. Update: following submission of this review Threadless... Ver mais
A empresa respondeu
The customer service I received was top-notch! The team made sure my deadline was met...and exceeded my expectations. I couldn't believe how quickly they completed my order. Not only did they de... Ver mais
I recently ordered some items and one of the items (phone case) wasn’t fitting my phone, one corner was damaged. I contacted them and they gave me a choice of new item or credit. They were super helpf... Ver mais
If you are an artist, think extra carefully whether it is worth to invest tens of hours uploading to them.. and then no inclusion on the marketplace, even if your designs are selling for tens of doll... Ver mais
A empresa respondeu
Escrito pela empresa
Estados Unidos
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Respondeu a 93% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I recently ordered 4 t-shirts with Tara McPherson art on them. I just absolutely love her work and I love supporting local artists. I ordered a size I thought would fit but unfortunately they were a little snug. I emailed Threadless and asked to exchange the size and that I would happily return the smaller shirts and pay for shipping. Not only did they offer to send me new shirts but told me I could keep the previously ordered ones and donate them if I wanted. I am giving them to a friend of mines daughter who also loves the artist and has her work hanging on her walls. Outstanding customer service. Totally exceeded my expectations. My new shirts have already arrived and i am so excited to start wearing them out so people start asking me "what a cool shirt...where did you get it? Who is that Artist? " Thank you Threadless!!!!

Resposta da Threadless
I've been shopping with Threadless as far back as my college days since 2006 and I've always had a great experience with the customer service and excellent choice of t shirts!

Resposta da Threadless
Threadless is always a great shopping experince! They have the best artists and designs. And if something isn't right with your order, their customer service is fantastic.

Resposta da Threadless
I have to contact Threadless customer service twice and both times they were fast to answer, super nice and efficient, and the second time they even took the time to explain why the issue arose. I will definitely buying there and recommanding them to my friends :)
Pierre (FRANCE)

Resposta da Threadless
This was by far the best exchange experience I’ve had with an online order! It must be a Bones Day!! Thank you Noodle & Noodles team!!!

Resposta da Threadless
Customer service was prompt and the resolution of the issue was easy.

Resposta da Threadless
Extremely helpful customer service! Highly recommended

Resposta da Threadless
Between me and my wife, we have ordered about 10 shirts and 6 hoodies from Threadless. This place is great! Fast shipping and their customer service is the best. Five stars!

Resposta da Threadless
Their customer service is the best! I've been buying from them for years and they've always been nice and accommodating, and way beyond decent - they are actually generous! They just want you - their customer - to be happy.

Resposta da Threadless
I have purchased many items from Threadless over the past couple of years. I love their products. The designs and quality are fantastic. The customer service is way above any other company that I have dealt with. If there is any problem at all, they immediately will do all they can to make it right. They will replace it, whether it is the wrong size or it isn't exactly as I wanted. I can't say enough about the customer service at Threadless. They go above and beyond to make sure everything is right and I am happy with my purchase. I highly recommend them.

Resposta da Threadless
Ive been buying from Threadless for years and the quality of tshirts have always been great.
I recently had to return tshirts and I can not fault the customer service. I wish more retailers were like Threadless!

Resposta da Threadless

Resposta da Threadless
GREAT customer service! And, our sweatshirts rock too!

Resposta da Threadless
EDIT: I contacted customer service and they are sending me out another shirt fre of charge to replace this one. I wasn't expecting that at all, and I'm really thankful to the customer service team
I ordered a shirt from them, arrived well and initially looked great. However after a single wash the print is already beginning to come off of the shirt. After 2 washes there are patches where the print has worn off completely. Pretty disappointed in the quality considering I've bought many other tshirts, a lot of them quite a bit cheaper, and I've not had this problem with any other shirt.

Resposta da Threadless
I ordered tshirts for my daughter and myself, a tanktop for my other daughter, and a coffee cup for everyone to share. Everything was delivered quickly, and we love everything! Unfortunately, my tshirt was not the right size. When I contacted customer support, they responded within a few minutes and shipped out a shirt in the correct size right away. They asked me to donate the wrong-size shirt or give it to someone else who would like it. Thanks so much for great products and really good customer service. HIGHLY RECOMMEND!!!!

Resposta da Threadless
Lots of cute and funny shirts in a range of colours that we don't normally get in Australia. The customer service tho is second to none. So helpful and lovely. I can not praise them enough!!!

Resposta da Threadless
I had a problem with an order that after months of delay, simply disappeared and never reached my hands, when I contacted the Threadless team they were super friendly and after analyzing my case, they decided to send me my order again, for a better service of delivery.

Resposta da Threadless
I used to buy from threadless all the time about 10 years ago. The quality was everything (I still have very worn shirts that are in excellent condition), the art was beautiful… the only problem 10 years ago was the sizing. It went up to XXL, which I think was probably a small XXL. That being said, when I discovered their sizing went up to a real 3XL I had to try. I’m so glad I did. The items came just as ordered, the same quality and beautiful art I used to love, so comfortable and roomy enough that I don’t feel like I’m wearing a size too small. I emailed customer support to explain how happy I was about this and they replied with a personalized message that was so sweet, and addressed a few questions I had. I noticed that customer support replied quickly, so I know if I had an issue they would be available to assist me. Love Threadless!

Resposta da Threadless
I had a great customer service experience with Threadless! I've always loved the concept of their business and their designs. Now I have the confidence that I can buy there and if anything goes wrong, they'll make it right!

Resposta da Threadless
Quick, effective and kind service.
Great experience all around!

Resposta da Threadless
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