Threadless Avaliações 800

O TrustScore é 3.5 de um total de 5

3,4

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Long time customer with many past orders. my last 2 orders never arrived. I tried contacting them through the help email and got no reply. Update: following submission of this review Threadless... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The customer service I received was top-notch! The team made sure my deadline was met...and exceeded my expectations. I couldn't believe how quickly they completed my order. Not only did they de... Ver mais

Avaliado com 5 de um total de 5 estrelas

I recently ordered some items and one of the items (phone case) wasn’t fitting my phone, one corner was damaged. I contacted them and they gave me a choice of new item or credit. They were super helpf... Ver mais

Avaliado com 1 de um total de 5 estrelas

If you are an artist, think extra carefully whether it is worth to invest tens of hours uploading to them.. and then no inclusion on the marketplace, even if your designs are selling for tens of doll... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Estamparia
  2. Loja de Roupas

Sobre Threadless

Escrito pela empresa

Threadless exists to help artists succeed.

For over 20 years, we’ve partnered with hundreds of thousands of artists, promoting their independent art to millions of fans around the world. We are a diverse, global community of artists and those who support them.

But what’s our comic-book origin story? In 2000, we began as a t-shirt company based in our beloved hometown of Chicago. Since then, we’ve evolved into a fully remote company with a marketplace full of apparel, accessories, and home decor, powered by our Artist Shops community. We’re constantly searching for more products for our artists to use as canvases for their best, weirdest, nerdiest, most beautiful art. If you’re an artist, we want your art to be seen—everywhere. And if you’re a fan, we want you to find art and products that let you celebrate your uniqueness.

At Threadless, we celebrate the unique diversity that shapes each of us as human beings. We also support creative expression that drives cultural change and love art that sparks a conversation. Threadless is both a brave space for artists to share their designs and a safe space for all identities to find art that supports the things they care about. Even now, with the launch of Threadless Causes, you can make a positive impact on the world by purchasing designs directly supporting critically important initiatives.

Threadless would not be possible without fellow lovers of art like yourself. Every purchase you make directly supports the artist who made the design. With every design you score and every Design Challenge you vote for, you help shape our eclectic marketplace.

Our Community Experience team is here to help with anything along the way. Don't hesitate to email us with any questions, concerns, or just to say hi- help@threadless.com.

Let’s make great together.

Informações de contato

3,4

Bom

O TrustScore é 3.5 de um total de 5

800 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Respondeu a 93% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Phenominal Customer Service!!!!

I recently ordered 4 t-shirts with Tara McPherson art on them. I just absolutely love her work and I love supporting local artists. I ordered a size I thought would fit but unfortunately they were a little snug. I emailed Threadless and asked to exchange the size and that I would happily return the smaller shirts and pay for shipping. Not only did they offer to send me new shirts but told me I could keep the previously ordered ones and donate them if I wanted. I am giving them to a friend of mines daughter who also loves the artist and has her work hanging on her walls. Outstanding customer service. Totally exceeded my expectations. My new shirts have already arrived and i am so excited to start wearing them out so people start asking me "what a cool shirt...where did you get it? Who is that Artist? " Thank you Threadless!!!!

12 de fevereiro de 2022
Avaliação não solicitada
logotipo da Threadless

Resposta da Threadless

Hello Christina,

We love Tara McPherson! Thank you so much for supporting artists. We're always happy to help and appreciate you spreading the word!

Avaliado com 5 de um total de 5 estrelas

Long time customer

I've been shopping with Threadless as far back as my college days since 2006 and I've always had a great experience with the customer service and excellent choice of t shirts!

12 de fevereiro de 2022
Avaliação não solicitada
logotipo da Threadless

Resposta da Threadless

Hello Jay,

We're stoked you love our tees as much as we do and impressed that you've been ordering with us for so long! Thanks for taking the time to leave a review.

Avaliado com 5 de um total de 5 estrelas

Always a great shopping experience!

Threadless is always a great shopping experince! They have the best artists and designs. And if something isn't right with your order, their customer service is fantastic.

10 de fevereiro de 2022
Avaliação não solicitada
logotipo da Threadless

Resposta da Threadless

Hello Heidi,

Thanks so much for sharing your experience! We appreciate you taking the time to leave a review.

Avaliado com 5 de um total de 5 estrelas

Great customer service :)

I have to contact Threadless customer service twice and both times they were fast to answer, super nice and efficient, and the second time they even took the time to explain why the issue arose. I will definitely buying there and recommanding them to my friends :)
Pierre (FRANCE)

9 de fevereiro de 2022
Avaliação não solicitada
logotipo da Threadless

Resposta da Threadless

Hello Pierre,

Thanks for taking the time to leave a review! We're always happy to help and are so glad we could assist you efficiently. Do reach out if there's ever anything else we can do for you!

Avaliado com 5 de um total de 5 estrelas

This was by far the best exchange…

This was by far the best exchange experience I’ve had with an online order! It must be a Bones Day!! Thank you Noodle & Noodles team!!!

9 de fevereiro de 2022
Avaliação não solicitada
logotipo da Threadless

Resposta da Threadless

Hello Elizabeth,

We're happy Grace from our Shop Support Team could help out! Enjoy your goodies and we hope you have a great day, bones or no bones :)

Avaliado com 5 de um total de 5 estrelas

Customer service was prompt and the…

Customer service was prompt and the resolution of the issue was easy.

9 de fevereiro de 2022
Avaliação não solicitada
logotipo da Threadless

Resposta da Threadless

Hello Serena,

Thank you so much for leaving a review! We're glad we could help get everything sorted for you.

Avaliado com 5 de um total de 5 estrelas

Great quality, fast shipping!

Between me and my wife, we have ordered about 10 shirts and 6 hoodies from Threadless. This place is great! Fast shipping and their customer service is the best. Five stars!

4 de fevereiro de 2022
Avaliação não solicitada
logotipo da Threadless

Resposta da Threadless

Hello Michael,

We're stoked to hear you love our tees and hoodies as much as we do! We appreciate you sharing your experience of ordering through us.

Avaliado com 5 de um total de 5 estrelas

The nicest staff!

Their customer service is the best! I've been buying from them for years and they've always been nice and accommodating, and way beyond decent - they are actually generous! They just want you - their customer - to be happy.

3 de fevereiro de 2022
Avaliação não solicitada
logotipo da Threadless

Resposta da Threadless

Hello May,

We're always happy to help and are so glad you've had a good experience ordering from us. Thank you so much for taking the time to leave a review!

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

I have purchased many items from Threadless over the past couple of years. I love their products. The designs and quality are fantastic. The customer service is way above any other company that I have dealt with. If there is any problem at all, they immediately will do all they can to make it right. They will replace it, whether it is the wrong size or it isn't exactly as I wanted. I can't say enough about the customer service at Threadless. They go above and beyond to make sure everything is right and I am happy with my purchase. I highly recommend them.

1 de fevereiro de 2022
Avaliação não solicitada
logotipo da Threadless

Resposta da Threadless

Hello Cindy,

Thank you so much for the kind words! We're so glad to hear you're loving our designs and that our Help Team have always been able to make things right for you. We appreciate you taking the time to leave a review!

Avaliado com 5 de um total de 5 estrelas

Ive been buying from Threadless for…

Ive been buying from Threadless for years and the quality of tshirts have always been great.

I recently had to return tshirts and I can not fault the customer service. I wish more retailers were like Threadless!

1 de fevereiro de 2022
Avaliação não solicitada
logotipo da Threadless

Resposta da Threadless

Hello there,

We're sorry to hear about the trouble with those tees, but we're glad our Help Team could help out. Thanks for taking the time to leave a review!

Avaliado com 5 de um total de 5 estrelas

GREAT customer service

GREAT customer service! And, our sweatshirts rock too!

28 de janeiro de 2022
Avaliação não solicitada
logotipo da Threadless

Resposta da Threadless

Hello Sarah,

We're so glad you're loving your sweatshirts! Do let us know if there's ever anything else we can help with.

Avaliado com 5 de um total de 5 estrelas

Great customer service

EDIT: I contacted customer service and they are sending me out another shirt fre of charge to replace this one. I wasn't expecting that at all, and I'm really thankful to the customer service team

I ordered a shirt from them, arrived well and initially looked great. However after a single wash the print is already beginning to come off of the shirt. After 2 washes there are patches where the print has worn off completely. Pretty disappointed in the quality considering I've bought many other tshirts, a lot of them quite a bit cheaper, and I've not had this problem with any other shirt.

28 de janeiro de 2022
Avaliação não solicitada
logotipo da Threadless

Resposta da Threadless

Hello Lana,

We're sorry to hear about your unhappiness with your recent tee order. The print certainly shouldn't be coming off in the wash. I wasn't able to find an order or a support inquiry with the information in your review. Could you email our Help Team at help@threadless.com with your order number? We appreciate you sharing your feedback with us and giving us a chance to make it right.

Avaliado com 5 de um total de 5 estrelas

CUTE SHIRTS, efficient customer service!!

I ordered tshirts for my daughter and myself, a tanktop for my other daughter, and a coffee cup for everyone to share. Everything was delivered quickly, and we love everything! Unfortunately, my tshirt was not the right size. When I contacted customer support, they responded within a few minutes and shipped out a shirt in the correct size right away. They asked me to donate the wrong-size shirt or give it to someone else who would like it. Thanks so much for great products and really good customer service. HIGHLY RECOMMEND!!!!

27 de janeiro de 2022
Avaliação não solicitada
logotipo da Threadless

Resposta da Threadless

Hello Susan,

Thank you so much for sharing your experience of working wit hour Help Team! We're so glad we could help you get set up with the right size tee.

Avaliado com 5 de um total de 5 estrelas

Come for the shirts... Stay for the customer service :)

Lots of cute and funny shirts in a range of colours that we don't normally get in Australia. The customer service tho is second to none. So helpful and lovely. I can not praise them enough!!!

21 de janeiro de 2022
Avaliação não solicitada
logotipo da Threadless

Resposta da Threadless

Hello Nicole,

Thank you so much for the kind words! We're stoked that we can help get you those colorful tees.

Avaliado com 5 de um total de 5 estrelas

I had a problem with an order that…

I had a problem with an order that after months of delay, simply disappeared and never reached my hands, when I contacted the Threadless team they were super friendly and after analyzing my case, they decided to send me my order again, for a better service of delivery.

21 de janeiro de 2022
Avaliação não solicitada
logotipo da Threadless

Resposta da Threadless

Hello Gabriel,

We're sorry to hear your order didn't arrive but glad to hear our Help Team were able to get a replacement on its way to you. Thanks for taking the time to leave a review!

Avaliado com 5 de um total de 5 estrelas

Excellent quality items and responsive customer service

I used to buy from threadless all the time about 10 years ago. The quality was everything (I still have very worn shirts that are in excellent condition), the art was beautiful… the only problem 10 years ago was the sizing. It went up to XXL, which I think was probably a small XXL. That being said, when I discovered their sizing went up to a real 3XL I had to try. I’m so glad I did. The items came just as ordered, the same quality and beautiful art I used to love, so comfortable and roomy enough that I don’t feel like I’m wearing a size too small. I emailed customer support to explain how happy I was about this and they replied with a personalized message that was so sweet, and addressed a few questions I had. I noticed that customer support replied quickly, so I know if I had an issue they would be available to assist me. Love Threadless!

20 de janeiro de 2022
Avaliação não solicitada
logotipo da Threadless

Resposta da Threadless

Hello Emily,

That's awesome! It sounds like you've been ordering from us for quite some time and we're stoked to have you as part of the family! We're always happy to help with any fit queries, so do let us know if you ever receive anything that isn't the right fit.

Avaliado com 5 de um total de 5 estrelas

Excellent Customer Service

I had a great customer service experience with Threadless! I've always loved the concept of their business and their designs. Now I have the confidence that I can buy there and if anything goes wrong, they'll make it right!

19 de janeiro de 2022
Avaliação não solicitada
logotipo da Threadless

Resposta da Threadless

Hello there,

We're so glad you had a great experience working with our Help Team! We're always happy to help. Do let us know if there's ever anything else we can do for you.

Avaliado com 5 de um total de 5 estrelas

Great service all around

Quick, effective and kind service.
Great experience all around!

18 de janeiro de 2022
Avaliação não solicitada
logotipo da Threadless

Resposta da Threadless

Hello Zvika,

We're so glad you had a great experience ordering from us! Thanks for taking the time to leave a review.

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