Rushed into store on Friday morning in desperate need of a WiFi solution. Left within a few minutes with a solution that has not only saved me £70 but also provided a far better download speed than... Ver mais
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Unit 34, Wesley Walk, Festival Place, RG21 7BE Basingstoke, South, GB
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Rushed into store on Friday morning in desperate need of a WiFi solution. Left within a few minutes with a solution that has not only saved me £70 but also provided a far better download speed than... Ver mais
A empresa respondeu
I went in for a desperate upgrade because my current phone stopped charging and I rely on it for work, schools and home. Paul was nothing but amazing. I was on a time limit as I started work in 30 min... Ver mais
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I was served by Harry Cannon today. I met Harry at the beginning of September when I was changing the phone contracts for my son and his GF. Harry was super helpful and informative. He explaine... Ver mais
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I ended up in the 3 store after smashing my phone and my old network being incredibly unhelpful. Dave was amazing he helped find the best phone model for me, told me exactly how to save everything fro... Ver mais
A empresa respondeu
Escrito pela empresa
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Escrito pela empresa

Unit 34, Wesley Walk, Festival Place, RG21 7BE, Basingstoke, South, Reino Unido
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Harry was very helpful in 3 mobile. He explained everything very nicely and thoroughly.

Resposta da Three UK - 3Store Basingstoke
Perfect service, helpful and knowledgeable. Would recommend his personal services being “Ben” :)

Resposta da Three UK - 3Store Basingstoke
Nik the manager helped update my phone and transferred all my photos and apps while we went for lunch and when we came back he gave us a tour of our new phone. Fantastic service from three

Resposta da Three UK - 3Store Basingstoke
Paul very knowledgeable, helpful and most importantly I could understand and follow his advice. Avery good communicator

Resposta da Three UK - 3Store Basingstoke
Paul is a very friendly and knowledgeable person,we had a conversation about the plan was best for me . The process was simple and straightforward.

Resposta da Three UK - 3Store Basingstoke
Very helpful, explained a lot of features I didn't know.
Thanks Nik

Resposta da Three UK - 3Store Basingstoke

Resposta da Three UK - 3Store Basingstoke
Paul was very helpful, knowledgeable and patient with us. He took the time to explain all available options and we were able to make a very well informed decision.

Resposta da Three UK - 3Store Basingstoke
Paul was amazing - a genuinely lovely guy, very helpful and worked hard to get me the best price.

Resposta da Three UK - 3Store Basingstoke
Went into 3 in basingstoke regarding setting up 2 new iphone and 2 new ipads. At first we was told that they can only set up devices during week as it can be quite time consuming and was easier to do as they have more staff during week to. Paul Who served me At first told us how we could do it ourselfs At home Which i was grateful for. Paul then told us to come over and take a seat and he ended up setting up all our devices With ease and giving us great advice and customer service being very professional. I Will be coming into this store again into new year as very impressed with customer service that they provide. 10/10. Thanks again Paul great customer service.

Resposta da Three UK - 3Store Basingstoke
Paul was great! SO helpful and informative, I’m someone who’s clueless on phones - he was super knowledgeable and sorted everything out

Resposta da Three UK - 3Store Basingstoke
Paul was amazing, very knowledgeable and took time to clearly explain

Resposta da Three UK - 3Store Basingstoke
Paul was amazing and managed to upgrade my data for me so so helpful

Resposta da Three UK - 3Store Basingstoke
Good and friendly staff! Thank you Harry!!!!

Resposta da Three UK - 3Store Basingstoke
The customer support given my ben was great. Entered the store. Was seen within a very short amount of time. Made very welcome by Ben. Talked about the problem I had. And within 5 minutes. All fixed.
Remember three. Dumb computers and online is not the same as it is talking to a human.

Resposta da Three UK - 3Store Basingstoke

Resposta da Three UK - 3Store Basingstoke
Great Sales manager. Knows his stuff. Great helper

Resposta da Three UK - 3Store Basingstoke

Resposta da Three UK - 3Store Basingstoke
Great help from Paul, top guy and really easy going, down to earth. Explained everything I needed to know, answered all my questions! Couldn’t ask for a better person to speak to! 3 mobile have got a really good guy working for them! Cheers Paul!

Resposta da Three UK - 3Store Basingstoke
Paul has been an unbelievable support over the years I have been using the Three shop in Festival Place, Basingstoke.
I find Paul to be polite and approachable, he takes time to ascertain my needs before making unbiased and appropriate recommendations.
Paul has helped me and my family with new plans, insurance claims, new phones and returns and we've never been disappointed with his diligence, person centred approach and knowledge.
Thank you Paul

Resposta da Three UK - 3Store Basingstoke
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