Upgraded to a new mobile phone through the store in Cwmbran. Had an issue with it that I have never seen and couldn't get any support from Three customer services or internet searches. Step forward C... Ver mais
A empresa respondeu
Localização
Trocar localização9 South Walk, Cwmbran Shopping Centre, NP44 1PU Cwmbran, South, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Went in to Cwmbran to get a new phone ended up having some great advice on contracts and saved money too. Excellent advice really helpful thank you to Imraan & Emma. Highly recommend the service we re... Ver mais
A empresa respondeu
The customer service I received from Co nner today was second to none. So friendly, knowledgeable, and a pleasure to deal with, he is an absolute asset to your company.
A empresa respondeu
Speaking to Kira?? in your Cwmbran shop. Fantastic ambassador for the brand. Very very good face to face, supported by product knowledge. Well done to her,she has restored my faith in your Cwmbran sto... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Three UK - 3Store Cwmbran SC
Escrito pela empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito pela empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informações de contato
9 South Walk, Cwmbran Shopping Centre, NP44 1PU, Cwmbran, South, Reino Unido
- 01633867206
4,9
Excelente
71 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent support at Three Cwmbran
Upgraded to a new mobile phone through the store in Cwmbran. Had an issue with it that I have never seen and couldn't get any support from Three customer services or internet searches. Step forward Cameron ( definitely began with a C 😅).
Spent a couple of hours with my device, whilst still serving others whilst I went wandering round the shoppers paradise. On return he has fixed the issue, amazing really as the WiFi in store is so poor. Top man, has kept me with Three for another couple of years as I was a phone fix away from cancelling.
11 de julho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Cwmbran SC
That’s fabulous, Jamie! We truly appreciate hearing feedback like yours. Thank you so much for the 5⭐ review! – Three Social Media Team
The customer service I received from Co…
The customer service I received from Co nner today was second to none. So friendly, knowledgeable, and a pleasure to deal with, he is an absolute asset to your company.
29 de julho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Cwmbran SC
Superb, Susan! It's wonderful to hear Conner gave you such helpful support and made the whole process feel simple and smooth. Knowing the experience stood out so positively really shows the care you received. 🥰 - Three Social Media Team
Went in to Cwmbran to get a new phone…
Went in to Cwmbran to get a new phone ended up having some great advice on contracts and saved money too. Excellent advice really helpful thank you to Imraan & Emma. Highly recommend the service we received today.
26 de julho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Cwmbran SC
Hi Marilyn, we’re delighted to hear Imraan and Emma provided clear guidance and helped you secure a better deal. We truly appreciate your recommendation and feedback.
– Three Social Media Team
Emma was very professional very kind…
Emma was very professional very kind and had us sorted with what we came in for in very quick turn around . Very helpful young lady
25 de julho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Cwmbran SC
Hi Kirsty! Hey, your review is truly fantastic about Emma's amazing customer service. Thank you so much for sharing this with us! 😊 — Three Social Media Team
Excellent service
Excellent service, great product knowledge,very helpful 12 out of 10 from me! Connor was great!
22 de julho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Cwmbran SC
Caroline, thank you for sharing your feedback. We’re delighted Connor supported you so well and made the whole experience smooth and straightforward.
— Three Social Media Team
Great customer service
Imraan was very helpful, friendly and knowledgeable. Very happy with the service I received.
15 de julho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Cwmbran SC
Amazing, Liam! We're absolutely delighted to hear that Imraan was so welcoming and shared his expertise to ensure you had a great experience. 😇 - Three Social Media Team
Today we went to the Cwmbran store…
Today we went to the Cwmbran store where we had James serve us.
James was so helpful ! He really knew what he was on about and guided us to the right phones for us ! We left other company’s to join three and so far, very happy with our decision !
Thanks again James
18 de julho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Cwmbran SC
Your shout‑out is WOW 🎯 Charleigh. We’re pleased James’s expert guidance at our Cwmbran store helped you find the right devices, and it’s wonderful to know your move across has been met with such confidence 🌻
- Three Social Media Team
Excellent service
Connor gave me lots of information and was explained clearly so was easy to understand
17 de julho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Cwmbran SC
Thank you, Karen, for your 5 star review. We’re glad Connor created a great experience for you.
Three Social Media Team
James was very professional,friendly…
James was very professional,friendly and so helpful,you are very lucky to have him working for you ,I'm so happy with my new phone
10 de julho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Cwmbran SC
Hey Jay, that’s brilliant! We’re so glad James was able to support you and that you’re enjoying the new device. Thanks for the lovely 5⭐ review! – Three Social Media Team
Resposta da Three UK - 3Store Cwmbran SC
Thank you for your feedback, Donna! We’re so glad to hear your visit was simple and that our team made you feel comfortable and supported. 🙌 – Three Social Media Team
Popped in to see the Team to discuss my…
Popped in to see the Team to discuss my upgrade for my SIM. Talked to James & Imraan, walked out with the brand new Honor V6. Both absolutely amazing & knowledgeable.
2 de julho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Cwmbran SC
Hello Max, it’s wonderful to hear James and Imraan guided you through your upgrade and helped you choose your new device with confidence. We appreciate your kind words – Three Social Media Team
Speaking to Kira?
Speaking to Kira?? in your Cwmbran shop. Fantastic ambassador for the brand. Very very good face to face, supported by product knowledge. Well done to her,she has restored my faith in your Cwmbran store.
30 de junho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Cwmbran SC
That’s brilliant 🌟 Andrew, we’re delighted Kira’s expert approach, strong product knowledge and engaging support made such a positive impact and renewed your confidence in our Cwmbran store. Your words are a real highlight 💙
- Three Social Media Team
Keira was absolutely brilliant again
Keira was absolutely brilliant again, went through everything thoroughly explaining in detail. Bonus she saved us money!
27 de junho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Cwmbran SC
⭐ Thank you so much, Dawn!
Keira will be thrilled to hear your lovely words. She always gives her all, and we’re so glad her detailed support and money‑saving magic made a difference ⭐💛
— Three Social Media Team
Very helpful,found me a great deal
Very helpful,found me a great deal, answered all my inane questions and even took my old beat up phone in exchange, definitely recommend
26 de junho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Cwmbran SC
Hi Emma, We appreciate you sharing your thoughts about your recent visit. It is brilliant to hear that our team took great care of you, sorted out a brilliant package, and assisted with your trade-in. We always aim to make things as simple as possible for our customers.— Three Social Media Team
Imraan was absolutely incredible with…
Imraan was absolutely incredible with me, not just the first time but every time I come in. He looks after me exclusively. I’ll always come and visit the Cwmbrân shop when I need help. I give him 5 star
23 de junho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Cwmbran SC
Thanks, Lionel. We’re thrilled Imraan continues to deliver exceptional service on every visit. Your loyalty and 5⭐ rating are truly appreciated.
Three Social Media Team
We had a lovely experience with Connor…
We had a lovely experience with Connor who helped us with a service problem, he was kind and very helpful a credit to the shop
21 de junho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Cwmbran SC
That’s impressive, Christine 🎯 it is wonderful that Connor provided such sweet and skilled assistance to handle your situation perfectly. He is a phenomenal asset to our branch 🌸 -Arvind
Keira and Imraan were extremely…
Keira and Imraan were extremely helpful, they supported me through issues I was having wit three and were able to resolve them and transfer my phone over. Top marks for these two.
19 de junho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Cwmbran SC
Hey Geoffrey! Thanks for your feedback, Keira and Imraan always go the extra mile to make sure everything feels just right. We’re always here if you need us. ☺️ -Kashish
Collect my brand new router from…
Collect my brand new router from Cwmbran branch and Brad who was advisor was absolutely professional and helpful.
15 de junho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Cwmbran SC
Hi Thathsara, it is great to hear that Brad at our Cwmbran branch was so professional and helpful when you went in to collect your new router. Thank you for sharing your positive experience! -Kishan
Connor gave us fantastic service
Connor gave us fantastic service. Fully explained all benefits of the phones. Thankyou
14 de junho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Cwmbran SC
Hey Sue! 😊
So glad to hear Connor gave you fantastic service and talked you through all the benefits. Thanks so much for sharing this with us! -Ayesha
Brad was really helpful
Brad was really helpful, listened to my issue and went all out to sort for me.
Really impressed with his friendly, understanding, no nonsense approach to rectifying everything for me!
Thanks Brad - 5 star service 🙏
13 de junho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Cwmbran SC
Your words are a real highlight ✨ Leanne. Brad delivered such attentive and determined support, listening closely and going the extra mile to set everything right, leaving a strong impression 💫 -Arvind
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.