Anytime i got issue with my network, their quick response amaze me even when the problem is critical
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I went to the store having had an appalling experience with the 3 telephone service. The store staff couldn’t have been more different. Nat and the other member of staff both went out of their way to... Ver mais
A empresa respondeu
I had previously spent 40 minutes on the phone talking to a call agent . At this time it was quite confusing as he wanted to sign me up for another company but it was very confusing. I decided to visi... Ver mais
A empresa respondeu
answered all my questions and got sorted out quickly
A empresa respondeu
Detalhes da empresa
Sobre Three UK - 3Store Kings Lynn
Escrito pela empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito pela empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informações de contato
143 Norfolk Street, PE30 1AU, Kings Lynn, Midlands, Reino Unido
- 01553769561
4,9
Excelente
165 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Went in for help and they were so very…
Went in for help and they were so very helpful thankyou 5 star Ben kings lynn store
31 de julho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Kings Lynn
Hey Diana! 🎉 We absolutely love hearing this. Nothing beats walking away after receiving outstanding customer service. Ben at our Kings Lynn store is truly awesome! 😎 — Three Social Media Team
Just want to mention the excellent…
Just want to mention the excellent service received when purchasing a new phone and renewal of the sim contract.
Well done Nat
5 stars from me
31 de julho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Kings Lynn
Lovely feedback, Ian. We’re glad Nat helped you with your new phone and contract renewal and left you feeling confident and happy. Thanks for your kind words. 💙
Three Social Media Team
Ben was very friendly helpful and…
Ben was very friendly helpful and informative he made my experience very good he answered every question I had. I work in customer service and to see the high standard is wonderful. Would recommend
23 de julho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Kings Lynn
Hey Daz, thanks for this fantastic 5⭐ review! We’re really glad to hear that Ben provided all the support you needed. We truly appreciate your recommendation.
Three Social Media Team
Very helpful
Very helpful, and friendly, good jobs Nat and Sam,
30 de julho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Kings Lynn
Thank you for sharing this amazing 5⭐ review, Emma! Nat and Sam clearly made your visit smooth and enjoyable love to hear it!
— Three Social Media Team
Very helpful in store as usual
Very helpful in store as usual. Alfie did great at assisiting me
29 de julho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Kings Lynn
Hi David, thank you for the 4⭐ rating. We’ll continue improving to serve you even better next time. – Three Social Media Team
Alfie was amazing in the Kingslynn…
Alfie was amazing in the Kingslynn store today
28 de julho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Kings Lynn
Love this, Bethany 💫 We’re pleased Alfie’s support at our Kings Lynn store earned such wonderful praise 🌼
-Three Social Media Team
Nat and Sam have been fabulous
Nat and Sam have been fabulous, so helpful and supportive. They both explained everything thoroughly and saved me some money on my purchases. I would highly recommend them and feel they both deserve recognition for their excellent customer service. They definitely both should receive a pay rise for being helpful, kind and supportive of my needs. Thank you
28 de julho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Kings Lynn
Thank you for sharing this incredible feedback, Jessica. We're absolutely overjoyed to hear how Nat and Sam looked after you, simplified everything, and even helped you pocket some savings. 🥰 - Three Social Media Team
Alfie was good and set my phone up
Alfie was good and set my phone up
25 de julho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Kings Lynn
Love this, Lynne 💫 We’re pleased Alfie got your new device all set up and ready to enjoy 🌼
- Three Social Media Team
Sam gave absolutely great service
Sam gave absolutely great service. We came in with a problem with our Home Broadband hub, he managed to fix the issue and then sorted me out with a new phone all set up as well. If you need anything in Kings Lynn this is the place to go.
24 de julho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Kings Lynn
Hi there 😊 We are thrilled to hear that Sam provided such excellent service and sorted out all your tech needs.
Thank you for the wonderful recommendation for our Kings Lynn store, and enjoy your new phone! ⭐
Nat was very helpful.
Nat was very helpful.
He explained everything in detail so that I could understand! Professional and friendly service!
23 de julho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Kings Lynn
Hello Angela, we’re really pleased to hear Nat made everything clear and easy to follow. Thank you for sharing your lovely feedback – Three Social Media Team
Nat was very help with new phone then…
Nat was very help with new phone then had to come back to sort appa out hreat store at kings lynn
23 de julho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Kings Lynn
That’s fantastic to hear, Mrs Sheen! We’re glad Nat made things easy while helping you choose your new phone. 💜 - Three Social Media Team
Sam is a very lovely person was so much…
Sam is a very lovely person was so much help thank you
22 de julho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Kings Lynn
Hey Emily, thank you for your glowing review. It's wonderful to hear Sam provided such excellent support. Wishing you a fantastic day. 😊 - Three Social Media Team
Nat was very caring.
Caring, attentive, allowed plenty of time for my questions. Multilingual
22 de julho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Kings Lynn
Hey there, that's amazing! 🎉 We're so glad you had an exceptional service experience. Thanks for taking the time to leave this 5⭐ review. – Three Social Media Team
Nat was brilliant!
Nat was brilliant!
He helped me understand my bill perfectly and with a smile.
16 de julho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Kings Lynn
Hey Kim, we’re really pleased to hear that Nat was able to give you clear support and help you feel confident about your bill. Thank you for sharing your experience.
-Three Social Media Team.
I went into store today to discuss my…bill
I went into store today to discuss my bill and spoke to the store manager Sam and his college Nat, both were extremely professional, and went above and beyond. I have additional needs and have found today’s experience so pleasant! I will definitely be returning in store for any issues or any new purchases from three! Thank you
15 de julho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Kings Lynn
Hi there, thank you for the amazing 5⭐ rating. We’re glad to know that Sam and Nat at our store explained your billing questions clearly and supported your needs with care. We’re happy to hear you’ll return for future help or purchases. – Three Social Media Team
it was great but didn’t haven enough…
it was great but didn’t haven enough colours in for the phones
15 de julho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Kings Lynn
Thanks for sharing your thoughts, Hope. We’re happy you enjoyed the service, and we appreciate your note about the phone colours. Feedback like yours guides us forward.
— Three Social Media Team
Alfie was a great help today getting my…
Alfie was a great help today getting my new I phone highly recommend great customer service 🙌
14 de julho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Kings Lynn
Hi Luke,
We really appreciate your review. It’s fantastic to know Alfie delivered such strong customer service and helped you with your new device.
– Three Social Media Team
Competent and Friendly
The staff were able to unlock my mobile from the US, and they dealt with us confidently, professionally and friendly. We especially enjoyed the discount for adding a second phone to the account.
14 de julho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Kings Lynn
Hi Adam, thanks for the amazing 5⭐ feedback. We’re delighted to hear that our team delivered top tier assistance with a warm approach, made your device unlocking smooth, added a valuable offer to your new phone, and ensured a seamless experience for you.
– Three Social Team
Excellent service and very friendly
Excellent service and very friendly! Thanks Ben and Sam! :)
10 de julho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Kings Lynn
Hey Angelia, we’re so glad to hear Ben and Sam were able to help and provide you with such great support. Thank you for sharing your lovely feedback.😊-Three Social Media Team
Pedro was the man with the plan today…
Pedro was the man with the plan today for us. Superb knowledge of his job and extremely friendly and supportive with questions raised, unlike most who would make you feel silly for asking questions he made the whole experience an absolute delight and has ensured repeat custom for at least another 3 years with this contract. Asset to the three network!!
6 de julho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Kings Lynn
Hi Steve, thanks for sharing the lovely review. We’re glad to hear that Pedro provided confident guidance, used his expertise to support you, answered every question with patience, and delivered an experience that strengthened your trust in staying with us.
— Three Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.