Eesa and Gemma were amazingly helpful as u was looking for a device for work and was unsure of what I needed They talked me through the options and even helped to set up the device for me which,as... Ver mais
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Localização
Trocar localizaçãoUnit 51, Peel Avenue, Trafford Centre, M17 8AA Manchester, North, GB
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Veja o que dizem as avaliações
Ibrahim was an amazing host to us at the shop. He guided my mum who was getting charged 50% more on her bill because of a messaging app. He also explained the process of buying a phone to us and vario... Ver mais
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Tasha was absolutely amazing, we went to every other mobile phone store and was sold on 3 because of her. She was warm, welcoming and couldn’t be more helpful. What an excellent member of your tea... Ver mais
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Thank you for our pleasant experience. Anilraj was great and made sure we found what we were looking for. His customer service was what I expect when visiting a store. Thank you again Anilraj and Thre... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Three UK - 3Store Manc. (Trafford Ctr)
Escrito pela empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito pela empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informações de contato
Unit 51, Peel Avenue, Trafford Centre, M17 8AA, Manchester, North, Reino Unido
- 01617473945
4,8
Excelente
183 avaliações
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Eesa sorted out two new SIMs and…
Eesa sorted out two new SIMs and contracts, explaining everything that we needed to know, plus kept our existing numbers in super quick time and no drama. Marvellous 🤩 thank you Eesa 👍
4 de julho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Manc. (Trafford Ctr)
That’s impressive, Jae 🎯 We’re pleased Eesa handled both SIMs and contracts with clear guidance while keeping your numbers unchanged without missing a beat 😊
- Three Social Media Team
Fantastic mohammed
3 de julho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Manc. (Trafford Ctr)
This is really wonderful to hear, Flaviano, thank you for sharing your review!
The store assistant manager Tasha,such…
The store assistant manager Tasha,such a lovely lady, friendly with a good customer relationships
1 de julho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Manc. (Trafford Ctr)
Hello Yinka. It is wonderful to hear about your positive interaction with Tasha, and we truly value having team members who provide such a welcoming experience for our visitors. — Three Social Media Team
Abz was very accommodating to both me…
Abz was very accommodating to both me and my mum. I have been having trouble with my phone and roaming abroad for years and in 20 minutes he has fixed every issue I’ve had and explained exactly what I need to do very clearly and was very patient with me, as I do not understand tech to a high ability. 10/10 for customer service and a very personable gentleman. I will absolutely visit Abz at the Trafford Centre if I ever have an issue with my phone again. Thank you.
27 de junho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Manc. (Trafford Ctr)
Woohoo 🎉 Jeanette, we're thrilled that Abz used his top-tier expertise to resolve those long-standing roaming hitches for you and your mum so swiftly. It's wonderful to know his clear, patient guidance and stellar care provided absolute assurance at the Trafford Center 🌟
- Three Social Media Team
Broadband upgrade Manchester store
I took out a broadband monthly rolling contract with Three in February 26 and have been impressed with excellent connectivity and download speeds!! I decided to upgrade to a fixed 12 month contract so I visited the Manchester Trafford centre store and was dealt with in no time by Amaan who was friendly and professional and sorted out my new contract in about 15 minutes also saving me £7.50 a month so a big thumbs up for three and the plug and play broadband is a no hassle winner 👍
25 de junho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Manc. (Trafford Ctr)
Thank you, Steve! It’s fantastic to hear how well your broadband has been performing and that upgrading your plan was quick and effortless. Amaan clearly delivered brilliant service. - Three Social Media Team
I was very happy with my customer…
I was very happy with my customer experience today. Anilraj was very professional and managed to replace my sim as well as getting me a great deal.
24 de junho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Manc. (Trafford Ctr)
We appreciate you sharing your experience, Mehdi. It is wonderful to know that Anilraj made your visit smooth and ensured you left with a deal you were happy with.
Three Social Media Team
today i was in the store and we been…
today i was in the store and we been served by Essa he was very helpful and gave me a good deal, really appreciate his help.
23 de junho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Manc. (Trafford Ctr)
Hey, Tarza! We’re really glad to hear that Essa took such great care of you today. It’s wonderful to know he was helpful, attentive and able to get you a deal you’re happy with. 😇 -Prabhjeet
I had an amazing experience with Karam
I had an amazing experience with Karam. He was helpful, knowledgeable, professional and so sincere! Thank you.
22 de junho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Manc. (Trafford Ctr)
Hi Amoye, it is wonderful to hear about your experience with Karam. We really appreciate you taking the time to share these kind words about the excellent service you received! -Kishan
Dishonest sell - 3 shop Manchester Trafford Centre
3 shop Manchester Trafford Centre (
(Horrifying experience)
I am writing this to warn others about my experience at a 3 Shop today. I originally ordered a 2-year broadband plan online and received an email to collect the hub.
When I arrived at the store, a salesperson named Neil insisted on re-entering all my personal information, claiming it was for 'verification purposes.' He then asked for my bank details and email again. To my surprise, he set up a completely different plan with a higher price and asked me to sign it. When I questioned the price difference, he lied and claimed it was just for the first month and that the subsequent months would revert to the price of my original online plan.
I felt something was wrong, so I asked assistant manager , Natasha, for assistance. It was then revealed that Neil had deliberately created a new, more expensive account instead of simply activating my existing online order. Once I confronted them, the scam was exposed.
Please be extremely careful when signing contracts at 3 Shop. Some sales staff may attempt to alter your original agreement without your consent to benefit themselves. Double-check every detail before signing anything."
18 de junho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Manc. (Trafford Ctr)
Hi Wong, thank you for taking the time to share this. What you’ve described is unacceptable and far from the standards we hold ourselves to. We’re investigating this with the store team to make sure it doesn’t happen again. If you need help correcting your account or have any questions, You can reach our chat support team via https://bit.ly/3C43TKN. Our team is available Monday to Friday from 8am to 10pm, and on weekends, from 9am to 8pm. -Prabhjeet
Karam was really helpful throughout the…
Karam was really helpful throughout the whole of our visit today. He explained everything clearly, made the transaction easy and a pleasure.
Thank you Karam.
18 de junho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Manc. (Trafford Ctr)
Amazing! We’re delighted to hear that Karam supported you so well throughout your visit and made everything clear and straightforward. It’s great to know the experience felt smooth and enjoyable. 🥰 -Prabhjeet
Amaan was very helpful & information on…
Amaan was very helpful & information on my options
15 de junho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Manc. (Trafford Ctr)
This is the kind of feedback that makes us smile, Martin! We’re thrilled to know Amaan made such a strong impression. 🌟 -Veronica
Tasha was great
Tasha was great! She helped me to replace my faulty sim and also discussed upgrading my current numbers and added roaming to one of my lines for a very good price. Fantastic service!
11 de junho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Manc. (Trafford Ctr)
Hi Stephen, a fantastic standard of customer care was delivered by Tasha to quickly replace your faulty SIM, seamlessly discuss your upgrade options, and add a great value roaming package to your line. Thank you for sharing your wonderful feedback! -Kishan
Saad was fantastic today
Saad was fantastic today! Setting up broadband has never been so straight forward. No upfront costs walk out with the device and just plug in when I get home!
He explained everything from start to finish and went well out his way to make sure I understood the process! Saad is a credit to your Three team!
Thanks again :)
10 de junho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Manc. (Trafford Ctr)
Hi Becky, it is fantastic to hear that your home internet setup today was completely clear and stress-free. We are incredibly glad Saad could step in to break down all the details thoroughly and ensure you could get connected the second you got back. -Shivam
I felt comfortable and at ease with the…
I felt comfortable and at ease with the interaction. I upgraded my phone and was able to discuss my bill. Well done Anilraj
9 de junho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Manc. (Trafford Ctr)
Hi, thank you for your feedback. Glad to hear the interaction felt comfortable, with your upgrade sorted and your bill discussed clearly with Anilraj. -Suhaas
The customer service we received was…
The customer service we received was brilliant, so helpful and answered any questions. Led us to make our own decisions when we were unsure. Brilliant customer service
6 de junho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Manc. (Trafford Ctr)
Hi Tony, thank you for sharing your experience. We are glad to hear that our team looked after you so well and provided such a positive experience. -Kishan
Helped me get set up on the new phone
6 de junho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Manc. (Trafford Ctr)
Hi Siu, thank you for sharing your feedback, we are glad we helped you get set up on your new phone! Customer happiness is what we aim for, have a wonderful day ahead. -Shivam
Resposta da Three UK - 3Store Manc. (Trafford Ctr)
That’s brilliant 🌟 Anthony, we’re delighted that Tasha provided such a warm and expert experience. -Arvind
Very good service from Anilraj
Very good service from Anilraj. Very good explanation . Thank you
3 de junho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Manc. (Trafford Ctr)
Thank you, Miranta wonderful to hear that Anilraj provided such good service and clear explanations. -Ayesha
Miz was fantastic!
Miz was fantastic!! Helped me out massively
2 de junho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Manc. (Trafford Ctr)
That’s incredible, Colin 🎉 Miz made a strong difference right when you needed it most. Thanks for sharing this with us ❤️ -Arvind
Saad was amazing and made upgrading so…
Saad was amazing and made upgrading so easy, he’s a credit to the company. What a guyyyy
28 de maio de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Manc. (Trafford Ctr)
Thank you for sharing your experience, Miss Baldwin 🙌. We’re pleased Saad was able to guide you through your upgrade seamlessly 🎉 -Neha
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