I would like to thank Chad for all his help before during and customer service after the purchase of a new phone of which i am extemely happy. Also to thank Chris who has solved y queries over the las... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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I would like to thank Chad for all his help before during and customer service after the purchase of a new phone of which i am extemely happy. Also to thank Chris who has solved y queries over the las... Ver mais
A empresa respondeu
Excellent service from Sally and Louise. They were both very friendly, patient, and professional. They explained everything clearly and helped us choose the right broadband. The whole process was qu... Ver mais
A empresa respondeu
Went into Newark 3 shop yesterday with a complex issue with a new handset and account. Saw Chad, he was brilliant, knew his stuff, was patient and kind with my lack of IT knowledge, a lovely young man... Ver mais
A empresa respondeu
Everyone is always helpful when I come into Three. Louise kindly helped me set up my new phone for me. She was polite,friendly and very helpful. Three Newark goes above and beyond that's why I have st... Ver mais
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Escrito pela empresa
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Escrito pela empresa

13 Stodman Street, NG24 1AT, Newark, Midlands, Reino Unido
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Resposta da Three UK - 3Store Newark
Chris and Louise were absolutely amazing fixing an issue that customer services are useless at sorting... In future go and see these guys they are spot on 👌

Resposta da Three UK - 3Store Newark
Sally was very helpful in finding the best plan for me

Resposta da Three UK - 3Store Newark
I came into Newark three with a complaint about Three network which has led me to missed calls etc. I was served by Sally who apologised on behalf of Three and proceeded to show me some work arounds I can do on my phone to improve the signal, I realised it was to do with 5G/4G. Sally was really friendly, patient (I’m a tad slow with tech) and provided me with a solution. All round great customer service.

Resposta da Three UK - 3Store Newark
Hayley and Sally and Chris have been extremely helpful the service has been excellent would highly recommend them
THANKS

Resposta da Three UK - 3Store Newark
I was in abit of a tiz on arriving as had dropped my phone and was worry about photos, Haley and chad were great from the begining, freindly, helpful and explained everything, as i know nothing about phones lol.
Got what phone was suited to my needs, i also went back in the following day to purches some new ear buds and haley set them up for me, overall very good experience and will recomend.

Resposta da Three UK - 3Store Newark
Sally and the Team at Newark 3 made sure I was looked after from the moment I entered the store-to leaving with my new plans and devices all ready to go!
Very impressed with this store and service levels.
Thanks 3

Resposta da Three UK - 3Store Newark
Great customer service great attitude lovely people sally Hayley 5 star reviews

Resposta da Three UK - 3Store Newark
Hayley, Chris and the rest of the team are brilliant in the Newark store. They are always polite and give a warm welcome when entering the store. I wanted to go for a phone contract and they talked me through every option. Whilst I didn't pass they were very professional about the situation and advised me what I can do further and supported me with next steps!
Well done team, you should be very proud.

Resposta da Three UK - 3Store Newark
Went into the store just looking at phones, I was approached by Sally who asked me questions to understand my needs. She asked who my current provider was and asked if I had 5 minutes to see if she could find me a better deal - to which Sally did! I am now saving £20 a month by switching to three! I would never have even considered switching providers! Sally is an asset to your team! Thank you so much.

Resposta da Three UK - 3Store Newark
Helpful, friendly, very good service thank you

Resposta da Three UK - 3Store Newark
Very helpful, good knowledge of products understand of the customer needs. worth a drive to the three shop. I did try on line but give up. Well done Three keep the shops and the knowledgeable staff . Thank you.

Resposta da Three UK - 3Store Newark
Sally and Hayley in Newark store, extremely helpful and friendly.Good knowledge of products and found me a really good deal.Thank you both

Resposta da Three UK - 3Store Newark
Very nice experience. Great team working together, very helpful. To be honest it was exactly they type of highend customer service the hightstreet should supply.... 5*s
Thank you !

Resposta da Three UK - 3Store Newark
Fabulous service from Chad!! 😁 I was dreading going in to upgrade my phone as i have had crap service and pushy salesmen from every other shop i have been in. Chad was a refreshing change. He made me felt looked after as a customer, i could see he put in the effort to find me a decent deal and DID NOT act on the best interest of the shop rather than me, as a customer. Wow! Chad was still in training, whoever is training him up is doing a great job! Please don’t change and turn into one of those sharks with a ‘don't give a damn attitude’. I will definitely keep coming back, so will my husband, i will tell friends and family also. Thank you so much three Newark! ⭐️

Resposta da Three UK - 3Store Newark
Today we were served by Chris, he was so helpful and informative of the broadband and mobile plans which made it very easy to chose. We had been served by Chris the last time we came to 3 and he is very consistent with his customer service and extensive knowledge regarding mobile devices.

Resposta da Three UK - 3Store Newark
Came into the shop a couple weeks ago and was greeted by Sally. I was looking to move from EE to 3, Sally gave me some prices and was incredibly helpful explaining everything in depth so I felt in safe hands. Will be coming back soon to see Sally to move over

Resposta da Three UK - 3Store Newark
Great service and helpful just need to slow down a bit a little to rushed

Resposta da Three UK - 3Store Newark
Excellent service and friendly sales representatives very helpful and very easy process from start to finish. Good value for money.

Resposta da Three UK - 3Store Newark
Chad is a trainee in store and greeted and engaged me beautifully this morning. First impressions are so important and Chad did not disappoint.
Both Chad and his manager (Hayley?) were quick to assist not only with my original request (Hayley showing amazing skill and knowledge, Chad clearly engaged and keen to learn from her), but ably assisted with a couple of smaller requests before my leaving the store. I was very impressed.

Resposta da Three UK - 3Store Newark
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