Excellent service today, Samuel was so helpful (and was the reason I decided to move to 3 as he served my partner earlier this year). Got me set up so quickly, thanks!
A empresa respondeu
Localização
Trocar localizaçãoUpper Level, Unit 32, Royal Victoria Place, TN1 2SS Tunbridge Wells, South, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Joe and his co-assistant were really friendly and both stood up as I walked in… anxious to serve and help out. Joe was super helpful and patient with my dumb old timer questions and jokes. Really... Ver mais
A empresa respondeu
Samuel has always offered rhe BEST advice to myself and son each and every time we have visited your store in RVP. Samuel is an amazing customer advisor, always welcoming , always remembering our pa... Ver mais
A empresa respondeu
Joe was incredibly helpful and informative through the process of buying a new phone, and did not try and preasure us to purchase any extra products. Only tedious part of the process was calling th... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Three UK - 3Store Tunbridge Wells
Escrito pela empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito pela empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informações de contato
Upper Level, Unit 32, Royal Victoria Place, TN1 2SS, Tunbridge Wells, South, Reino Unido
- 01892517272
4,9
Excelente
100 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Thank you so much Samuel
Thank you so much Samuel! Very helpful! I’m really happy!
21 de junho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Tunbridge Wells
Woohoo 🎉 Nikoleta, it is wonderful that Samuel shared such expert guidance and left you with a massive smile ✨ -Arvind
Super helpful and friendly
Super helpful and friendly. Very knowledgeable about all the products and offers.
20 de junho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Tunbridge Wells
Hi Stephen. It is great to hear that you found our team so knowledgeable and welcoming during your interaction. We always aim to provide the best guidance on our products and deals, so your feedback means a lot to us. Thank you for taking the time to share your experience. -Shivam
Bought an S26 from Joe
Joe was incredibly helpful and informative through the process of buying a new phone, and did not try and preasure us to purchase any extra products.
Only tedious part of the process was calling the customer service network to make payments.
19 de junho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Tunbridge Wells
Thanks a ton, Theo! ⭐ Joe smashed it with the support and honesty. We’re buzzing to hear you had such a great experience! -Ayesha
Sam was a great help with great…
Sam was a great help with great knowledge. Genuily seemed to want to help us get the best deal we wanted and we will be long term customer because of him.
16 de junho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Tunbridge Wells
Wow, James! It’s wonderful to hear that Sam made your experience so seamless. Thank you for taking the time to leave such an incredible 5⭐ review! -Veronica
Koray was very helpful
Koray was very helpful, professional,
Direct and a nice guy.
13 de junho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Tunbridge Wells
Love this energy, Ali 🎉 We’re delighted that Koray provided such expert, focused, and pleasant support. Here’s to more happy moments coming your way 😊 -Arvind
Excellent service from Joe1a
Excellent service from Joe. He took the time to help setup my new phone, explained everything clearly and made sure everything was working properly before I left. He was very friendly, patient and very knowledgable, making the whole process smooth and stress free. Really appreciated the help and would highly recommend him to anyone visiting the store. Thanks again!1
5 de junho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Tunbridge Wells
Thank you! It’s great to hear how well Joe supported you while setting up your new device. His clear guidance, friendly approach and attention to detail clearly made the whole experience smooth and reassuring. 🥰 -Prabhjeet
Joe and Sam very help ful renewing a…
Joe and Sam very help ful renewing a great deal for my tablet in Tunbridge Wells store today
1 de junho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Tunbridge Wells
Hi Teresa,
So glad to hear Joe and Sam were able to help you renew such a great deal ⭐ They’ll be delighted to see your message. -Ayesha
Koray at Tunbridge wells was fabulous…
Koray at Tunbridge wells was fabulous and helpful -great work need to keep these amazing staff
30 de maio de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Tunbridge Wells
Hi Nicky. Thank you so much for taking the time to share this, as it is fantastic to hear that Koray at Tunbridge Wells provided such brilliant and helpful support during your visit. -Shivam
Koray was excellent
Koray was friendly, extremely helpful and efficient, with practical tips too. A great all-round experience.
25 de maio de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Tunbridge Wells
Hi there 😊 It’s great to hear how well Koray supported you, bringing clarity and ease to the whole experience. We really appreciate you taking a moment to share this with us. -Arvind
Koray was great
Koray was great. Very helpful. Highly recommended.
24 de maio de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Tunbridge Wells
Hello John, it’s great to hear Koray provided such helpful support during your visit. Making things easy and straightforward really matters. -Shivam
Great Service
Joe was extremely helpful. He gave me exactly what I needed and explained everything well.
17 de maio de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Tunbridge Wells
Hey Paul, that’s brilliant! We’re thrilled to hear that Joe made your experience such a positive one. Thank you so much for the amazing 5⭐ review! -Veronica
Joe was very friendly and helpful
16 de maio de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Tunbridge Wells
Lovely to read this, Leo. Joe ensured you felt supported throughout, and it’s fantastic to know his friendliness and help stood out. -Manavata
The staff was very helpful especially…
The staff was very helpful especially the Customer Advisor Joe. I am very happy with the service
15 de maio de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Tunbridge Wells
That’s awesome! A big shoutout to our team, and to Joe for going above and beyond to make your experience exceptional. They’ll be thrilled to know their efforts were truly appreciated. Thank you so much for the 5⭐ review! -Neha
Friendly staff
Koray, was very helpful and informative.
Friendly shop, let’s hope this wifi is good!
6 de maio de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Tunbridge Wells
Thanks for this. It’s great to hear Koray was helpful and that you had a good experience in store. Enjoy every moment with your new device. -Neha
Best customer service
Mike was of great assistance as he supported with the best knowledge and suggestions. Very professional and polite. Thanks for the support
6 de maio de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Tunbridge Wells
Wow, Clementine! 🎉 That’s awesome! A big shoutout to Mike for going above and beyond to make your experience exceptional. He’ll be thrilled to know his efforts were truly appreciated. Thank you so much for the 5⭐ review! -Neha
Great experience upgrading my phone and…
Great experience upgrading my phone and SIM at the three store. Joe and Koray were very friendly, efficient, and made everything really easy. They transferred all my data her for me, which was a huge help. Quick, smooth service and highly recommended.
25 de abril de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Tunbridge Wells
Anthony, thanks for taking the time to leave this feedback. Fantastic to know Joe and Koray offered such attentive guidance and handled everything with ease. -Manavata
Joe.
Joe, really did great job doing services when we are buying phones, and really help us understand what needs to be done. We appreciate it so much.
19 de abril de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Tunbridge Wells
Hi Harold, thanks so much for sharing your kind words 🙌. We’re delighted to hear Joe gave you such great support when buying your phones and made everything clear for you. -Neha
Great,we had our contract done by samuel
13 de abril de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Tunbridge Wells
Hi Kyara, it’s wonderful Samuel helped sort your new plan. Thanks for joining us! -Kishan
Joe service profesional
Joe service profesional
Explain all clearly
12 de abril de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Tunbridge Wells
Great to hear this, Jarek. Joe clearly delivered a smooth and confident experience, making everything easy to follow from start to finish. Thanks for taking a moment to share your thoughts. -Manavata
Excellent and helpful service from Koray
Excellent and helpful service from Koray
9 de abril de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Tunbridge Wells
Hi Alison, we're thrilled to hear Koray gave you such a brilliant experience! Thanks so much for sharing this feedback. -Samad
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.