Joe was fantastic - listened to what we needed and gave us great service, including guidance on setting up.
A empresa respondeu
Upper Level, Unit 32, Royal Victoria Place, TN1 2SS Tunbridge Wells, South, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Joe was fantastic - listened to what we needed and gave us great service, including guidance on setting up.
A empresa respondeu
Joe was incredibly helpful and informative through the process of buying a new phone, and did not try and preasure us to purchase any extra products. Only tedious part of the process was calling th... Ver mais
A empresa respondeu
Samuel has always offered rhe BEST advice to myself and son each and every time we have visited your store in RVP. Samuel is an amazing customer advisor, always welcoming , always remembering our pa... Ver mais
A empresa respondeu
Joe went out of his way to assist with getting a new SIM card for my son's phone. As I could not order one online because of a change of email address , name and address, I was advised by Three to go... Ver mais
A empresa respondeu
Escrito pela empresa
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Escrito pela empresa

Upper Level, Unit 32, Royal Victoria Place, TN1 2SS, Tunbridge Wells, South, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Sam knows his stuff and helped us to get the best deal for us. Using the Three website is painful; going in store made it easy.

Resposta da Three UK - 3Store Tunbridge Wells
Samuel was very helpful and got me all sorted with my iPhone 17 pro max

Resposta da Three UK - 3Store Tunbridge Wells
Koray at Tunbridge Wells shopping centre was immensely helpful in sorting out my mobile queries.
His knowledge has been successful and a valuable asset to my understanding.

Resposta da Three UK - 3Store Tunbridge Wells
They were really helpful and explained well and upgraded my phone for me . Always helpful .

Resposta da Three UK - 3Store Tunbridge Wells
Samuel has been super helpful with any issues I've had in store. Not only that, when I need another deal. I always come to Samuel as I know he'll give me the right information and the best price.

Resposta da Three UK - 3Store Tunbridge Wells
Fantastic Customer Advisor (Tunbridge Wells) from Koray!
I had an excellent experience thanks to Koray. His customer service was outstanding from start to finish—professional, friendly, and incredibly helpful. He went above and beyond to make sure everything was sorted quickly and smoothly. It’s rare to come across someone so genuinely committed to providing great service.
Thank you, Koray—you were fantastic!

Resposta da Three UK - 3Store Tunbridge Wells
Koray was excellent supporting me to purchase a new phone and transfer my number.

Resposta da Three UK - 3Store Tunbridge Wells

Resposta da Three UK - 3Store Tunbridge Wells
I went into Tunbridge Wells yesterday on a mission to sort out new mobile phone contracts, and I’d psyched myself up to be as thorough as possible so I could get the best and most informed deal. I did the full tour of every phone shop in town. One in particular smelled like someone had been chain smoking in there since 2003, a couple looked like they could easily have been used as sets in a post-apocalyptic zombie film, and in most of them the staff were so uninterested that I started wondering if I’d actually passed away somewhere on my mobile phone mission. Not even an “I’ll be with you in a minute” as they wandered past not acknowledging my existence.
The Three shop was clean, bright, and the staff actually acknowledged my existence. I mainly dealt with Samuel, who was genuinely lovely and somehow turned the notoriously awkward task of getting a new phone into something calm and easy. He was clearly trying to get me the best deal for my needs rather than pushing the priciest thing on the shelf. When I popped back in later after deciding Three was the one I wanted to go with, I also spoke to Mike while Sam was with another customer, and he was just as great.
Sure, Three wasn’t the absolute cheapest, but honestly, for customer service that makes you feel like an actual person, I’d happily pay the small extra amount a month. Not just phone zombies churning out contracts. Sam and Mike 100% deserve a bonus for being great at their jobs and for transforming what is usually a soul-draining errand into a surprisingly pleasant experience.
Would absolutely recommend.

Resposta da Three UK - 3Store Tunbridge Wells
Samuel was excellent and really helped in a complex situation. Great service and very knowledgeable about contracts and offers. Getting me good value.

Resposta da Three UK - 3Store Tunbridge Wells

Resposta da Three UK - 3Store Tunbridge Wells
The customer advisor, Samuel (Sam), was extremely helpful and provided a wealth of information about the phones and contract options. He was also very friendly and approachable.

Resposta da Three UK - 3Store Tunbridge Wells
Samuel Was amazing!
Needs a promotion!
Accommodating, Informative and Helpful!

Resposta da Three UK - 3Store Tunbridge Wells

Resposta da Three UK - 3Store Tunbridge Wells
Thank you Koray and Sam for helping me with my mobile device. They solved the issue immediately!

Resposta da Three UK - 3Store Tunbridge Wells
Samuel was extremely helpful and very knowledgeable from the moment he greeted me to the moment I left. Everything went very smoothly. He is a credit to the company

Resposta da Three UK - 3Store Tunbridge Wells

Resposta da Three UK - 3Store Tunbridge Wells
Great help from Archie, thank you!

Resposta da Three UK - 3Store Tunbridge Wells
Sam the sales guy was very helpful, informative and friendly.

Resposta da Three UK - 3Store Tunbridge Wells
Brilliant service, friendly, knowledgeable and very helpful

Resposta da Three UK - 3Store Tunbridge Wells
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.