Ticketlords Avaliações 

884
•
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Tried to book airline ticket, they sent email quoting price, airline and seat reservation, told to phone them next day to confirm ticket. Next day phoned them several times, they refused to confirm ti... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Abeera has been consistently helpful and efficient. She is quick-witted and finding solutions and addresses these issues with respect and candour. It's an honour to get her impeccable service. The a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Abeera has been truly helpful throughtout the entire process of booking my flights and the subsequent changes I made along the way. She always finds the best flight options and her customer service is... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

couldn't even maintain the live data on the website. The price listed on the website is no longer valid when we call them. That's ridiculous. But the staff, Arya Clark, who dealt about my flight, she... Ver mais

A empresa respondeu

Detalhes da empresa


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

884 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 92% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(884)

208 avaliações nos últimos 12 meses

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Avaliado com 4 de um total de 5 estrelas

Dubai Flights

Despite not being able to secure the flights initially offered, Arya Clark spent a great deal of time an effort to secure us alternatives. Thanks.

12 de novembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

This business is a scam

This business is a scam. Go to their Glasgow registered head office at 1 Sherbrooke Drive (private house) and ask for Shaista Shah and she can offer refund. Alternatively you can go to their old registered address in 780 (ground right) Crow Road Glasgow - its another private house and ask Rizwana for a refund.

12 de novembro de 2025
Avaliação não solicitada
logotipo da Ticketlords

Resposta da Ticketlords

Thank you for your review.
We do not recognise any booking under the profile name you used, so please provide your booking reference and contact details so we can verify your case.
Ticket Lords operates from officially registered business addresses and follows strict compliance and industry-regulated procedures.
We do not process any refund or booking without full customer authorisation, and all deposits are handled according to the Terms & Conditions agreed before payment.
Please email your details to admin@ticketlords.co.uk
so our management team can look into this matter thoroughly.

Kind regards,
Ticket Lords LTD

Avaliado com 1 de um total de 5 estrelas

SCAMMER COMPANY BEWARE

Phoned few times about my deposit to be refunded .how on earth they will tell me that its the airlines fault which in the first place it was agreed and confirm in their part that everything is confirmed ,and now they won't returned my whole deposit.tha manager tried to bribe me to removed this review and she will return my deposit.i have the evidence via email about the confirmation. I'm begging you don't ever use this company they're fraudster scammer.they ask for deposit and when yoir about to pay for final payment the agreed flight is no longer available .they will offer you an expensive and different dates not on the one that you've agreed.the agent is so rude and tried to make you feel that it was your fault.

7 de novembro de 2025
Avaliação não solicitada
logotipo da Ticketlords

Resposta da Ticketlords

Thank you for your review. We have checked your case and would like to clarify that the deposit you paid was used to hold your fare until the agreed payment deadline, and when the fare changed the original booking was affected by the airline, not our staff. As a gesture of goodwill, we have already offered you a full refund of your deposit without any deduction and requested your authorisation, but we did not receive a response. Please email us at admin@ticketlords.co.uk
with your booking reference, the name of the agent who handled your case, and the email you mentioned so our management can review everything in detail and resolve this matter for you.

Avaliado com 4 de um total de 5 estrelas

Ticket booking

I ve booked tickets from zayn, he is very helpful and polite, very good service Anwar all the questions, very good service, thanks zayn, looking forward to use your service again

31 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Thank you for asking me to give my…

Thank you for asking me to give my review.
I had a good experience with the officer who served me, Mr Kabir Shah.
From the beginning on 1st to the end, he remained composed, friendly and helpful.
Mr Shah gave me time,to talk and explained to me whatever I was not sure.

4 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Meeting with good people

Hi arya first of all I really thank you verry much for your support I have cleared my ticket I am verry happy to know somebody like who supporting and make my travel easy to get a chip ticket I really appreciate that and I hope to continue baying a tickets on the future once aggain thank you verry much

3 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service

I gave Alisha Irtaza five stars because she was excellent and efficient in finding me a flight and she was willing and enthusiastic to help make sure my needs were met. We need more people like Alisha who are willing to go the extra mile to help others. Thank you Alisha.

30 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I was looking for cheap tickets I have…

I was looking for cheap tickets I have seen one for 1800 I was supposed to travel with my wife and 4 kids I was ask to pay £420 deposit which I pay to them then they come back to me saying the flight has unconfirmed my ticket and they have found another flight for over £3k I ask for my money back they send me email about the refund they say I’ll get £250 and then the rest they only give me £220 and wanted to give me travel voucher saying I have accepted that on email and I never did I accepted that they still got my money I’ll not recommend this site to anyone the guy I was dealing with his name is kabir all they wanted is your deposit ones they have to you are done I’m not living my money in your hands even if that takes life time scammers

24 de setembro de 2025
Avaliação não solicitada
logotipo da Ticketlords

Resposta da Ticketlords

Thank you for your review. We have checked your case and would like to clarify that your deposit was taken only to hold the fare until the agreed expiry time. When the airline cancelled the original reservation, we offered you an alternative flight at the closest available fare. We also offered you a full refund without any deduction and requested your authorisation, but we did not receive a response. If you did not accept the travel voucher, please provide the name of the agent you dealt with, your booking reference, and email us at admin@ticketlords.co.uk
so our management team can resolve this matter immediately.

Kind regards,
Ticket Lords LTD

Avaliado com 5 de um total de 5 estrelas

Alisha was very helpful

Alisha was very helpful. She got me a flight within our budget and was very clear on all the logistics including layover hotel transfer and we got a discount voucher of over £100 to use for our next flight open for 5 yrs. We will definitely be using them again. Thank you Alisha

13 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

They took advance payment for the…

They took advance payment for the confirmed flight and then increased the price. Do Not BOOK its a scam

**********************************************
Thank you for your response, but this does not reflect what actually happened.

Your staff repeatedly told me that your phone lines were down and that you could not take my balance payment, while still assuring me that my booking was “confirmed.” I made multiple calls regarding my ticket and specifically to pay the remaining balance, but your team refused to take payment due to these claimed technical issues.

When I became suspicious and requested a refund, only then did you suddenly claim the fare had increased and you refused to refund me, which clearly shows the situation was created to charge me more.

The balance was not paid because your staff would not take it, not because I failed to pay.
Your explanation is therefore incorrect.

13 de setembro de 2025
Avaliação não solicitada
logotipo da Ticketlords

Resposta da Ticketlords

Thank you for your review. We have checked your case and would like to clarify that the advance payment you made was a holding deposit, used only to secure the fare until the agreed payment deadline. Airline fares are live and can change at any time; if the balance is not completed in time, the airline automatically cancels the fare, not our staff. In such cases, we always offer the next available confirmed fare or a refund according to our Terms & Conditions.

If you provide your booking reference and contact details to admin@ticketlords.co.uk
, our management team will review your file and assist you further.

Kind regards,
Ticket Lords LTD

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