Tried to book airline ticket, they sent email quoting price, airline and seat reservation, told to phone them next day to confirm ticket. Next day phoned them several times, they refused to confirm ti... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Tried to book airline ticket, they sent email quoting price, airline and seat reservation, told to phone them next day to confirm ticket. Next day phoned them several times, they refused to confirm ti... Ver mais
A empresa respondeu
Abeera has been consistently helpful and efficient. She is quick-witted and finding solutions and addresses these issues with respect and candour. It's an honour to get her impeccable service. The a... Ver mais
A empresa respondeu
Abeera has been truly helpful throughtout the entire process of booking my flights and the subsequent changes I made along the way. She always finds the best flight options and her customer service is... Ver mais
A empresa respondeu
couldn't even maintain the live data on the website. The price listed on the website is no longer valid when we call them. That's ridiculous. But the staff, Arya Clark, who dealt about my flight, she... Ver mais
A empresa respondeu
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 92% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Perfect transaction very good service looking forward to my holiday
Will use again
Sohrab came thru with everything I needed.
Well done
Despite not being able to secure the flights initially offered, Arya Clark spent a great deal of time an effort to secure us alternatives. Thanks.
This business is a scam. Go to their Glasgow registered head office at 1 Sherbrooke Drive (private house) and ask for Shaista Shah and she can offer refund. Alternatively you can go to their old registered address in 780 (ground right) Crow Road Glasgow - its another private house and ask Rizwana for a refund.

Resposta da Ticketlords
Arya Clark is outstanding
At her job so helpful and polite very easy booking
Kabir Shah ,has been very helpful ,good communication
Phoned few times about my deposit to be refunded .how on earth they will tell me that its the airlines fault which in the first place it was agreed and confirm in their part that everything is confirmed ,and now they won't returned my whole deposit.tha manager tried to bribe me to removed this review and she will return my deposit.i have the evidence via email about the confirmation. I'm begging you don't ever use this company they're fraudster scammer.they ask for deposit and when yoir about to pay for final payment the agreed flight is no longer available .they will offer you an expensive and different dates not on the one that you've agreed.the agent is so rude and tried to make you feel that it was your fault.

Resposta da Ticketlords
I ve booked tickets from zayn, he is very helpful and polite, very good service Anwar all the questions, very good service, thanks zayn, looking forward to use your service again
Thank you for asking me to give my review.
I had a good experience with the officer who served me, Mr Kabir Shah.
From the beginning on 1st to the end, he remained composed, friendly and helpful.
Mr Shah gave me time,to talk and explained to me whatever I was not sure.
Zayn was excellent. A few early hiccups but he proved himself by overcoming them. Time generous and solicitous.
Hi arya first of all I really thank you verry much for your support I have cleared my ticket I am verry happy to know somebody like who supporting and make my travel easy to get a chip ticket I really appreciate that and I hope to continue baying a tickets on the future once aggain thank you verry much
She was very nice and helped me get the right flight for me at the right price
This company are hard worker and honest ABEERA WELLDONE YOU ARE DOING WELL
I gave Alisha Irtaza five stars because she was excellent and efficient in finding me a flight and she was willing and enthusiastic to help make sure my needs were met. We need more people like Alisha who are willing to go the extra mile to help others. Thank you Alisha.
MY REVIEW for ZANE of my flight Ticket
My contact with ZANE has been very helpful
He is reliable, prompt in dealing with my ticket enquires. he is always helpful
Thank you
I was looking for cheap tickets I have seen one for 1800 I was supposed to travel with my wife and 4 kids I was ask to pay £420 deposit which I pay to them then they come back to me saying the flight has unconfirmed my ticket and they have found another flight for over £3k I ask for my money back they send me email about the refund they say I’ll get £250 and then the rest they only give me £220 and wanted to give me travel voucher saying I have accepted that on email and I never did I accepted that they still got my money I’ll not recommend this site to anyone the guy I was dealing with his name is kabir all they wanted is your deposit ones they have to you are done I’m not living my money in your hands even if that takes life time scammers

Resposta da Ticketlords
Alisha was very helpful. She got me a flight within our budget and was very clear on all the logistics including layover hotel transfer and we got a discount voucher of over £100 to use for our next flight open for 5 yrs. We will definitely be using them again. Thank you Alisha
I have been using agency past 2 years and I have always been a great 😃 experience with Alisha Irtaza. I always recommend agency to all of my family and friends.
They took advance payment for the confirmed flight and then increased the price. Do Not BOOK its a scam
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Thank you for your response, but this does not reflect what actually happened.
Your staff repeatedly told me that your phone lines were down and that you could not take my balance payment, while still assuring me that my booking was “confirmed.” I made multiple calls regarding my ticket and specifically to pay the remaining balance, but your team refused to take payment due to these claimed technical issues.
When I became suspicious and requested a refund, only then did you suddenly claim the fare had increased and you refused to refund me, which clearly shows the situation was created to charge me more.
The balance was not paid because your staff would not take it, not because I failed to pay.
Your explanation is therefore incorrect.

Resposta da Ticketlords
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