My flight time was changed by Air India few ours a head. Due to that I was going to miss a pre-wedding event. I approached to my ticket agent T2I. I was served by Sandy - have explained about fligh... Ver mais
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I had what I thought was a fairly complicated request re my travel arrangements but Jazz at Tickets to India made the whole process seem effortless. She was beautiful to deal with and couldn't do enou... Ver mais
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Dave was very courteous and professional. He has sound knowledge of all the options available to me at the most competitive prices. This is my the best experience so far. I love Tickets to India and t... Ver mais
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I had to do an amendment of my passport number, as my old one would have less than 6 months, Ranju was a great help. He guided me through the procedure. Another happy customer.. 🙏 thanks.... Ver mais
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Detalhes da empresa
Escrito pela empresa
Tickets to India - Your Trusted Partner for Affordable Travel At Tickets to India we specialise in providing affordable, reliable, and hassle-free travel services to India and worldwide. With over 50 years of industry experience, our mission is to connect families, friends, and cultures through seamless flight & hotel bookings, unbeatable fares, and round the clock customer support. Whether you’re flying for leisure, business, or reuniting with loved ones, we take pride in offering very competitive deals on all major airlines, easy booking processes, and personalised service from our UK & India based travel experts. Our loyal customers return time and again for our transparent pricing, flexible payment options, and commitment to making every journey smooth and stress-free. Let us help you create memorable travel experiences—because at Tickets to India, your journey matters. Call us on 020 8518 9100 or book online at www.ticketstoindia.co.uk
Informações de contato
Lily House, 11-12 The Shrubberies, George Lane, London, E18 1BD, London, Reino Unido
- +44(0)2085189100
- cc@ticketstoindia.co.uk
- www.ticketstoindia.co.uk
4,6
Excelente
7 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 90% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent service
I would like to share my feedback for Sandy K., who assisted me with booking my flight ticket.
Sandy was professional, helpful, and efficient throughout the booking process. All details were clearly explained, and the ticket was booked accurately and on time. The entire process was smooth and helped make my travel planning stress-free.
I truly appreciate Sandy , for support and dedication. Thank you for providing such excellent service.
6 de fevereiro de 2026
Avaliação não solicitada
Resposta da Tickets to India
Hi Sagar,
Thank you for taking the time to share such detailed and positive feedback. We are delighted to hear that Sandy provided you with excellent, professional, and efficient service, clearly explaining all details and ensuring a smooth, accurate, and stress-free booking process.
We truly appreciate your kind words and will be sure to pass your appreciation on to Sandy. Thank you for choosing Tickets to India.
Kind regards,
Customer Care Team
When my flight was cancelled
When my flight was cancelled, I expected a long and stressful process — but thanks to my agent, it was the complete opposite. She helped me straight away, explained everything clearly, and handled the situation with such professionalism and kindness. Her support was exceptional, and she genuinely went above and beyond. Amazing service and a real credit to the company. Her name is Priya and I just want to say thank you for your kindness, support and help.
6 de fevereiro de 2026
Avaliação não solicitada
Resposta da Tickets to India
Hi Payal,
Thank you so much for sharing your feedback during what could have been a very stressful situation. We are truly sorry to hear about your cancelled flight, but we are incredibly grateful that Priya was able to step in and turn the experience around with such immediate, clear, and kind support. It means a great deal to us that her professionalism and dedication made such a positive difference, and we are very proud to have her as part of our team.
We will be sure to pass your sincere thanks directly to Priya. We truly appreciate your trust in us. Tickets to India wishes you safe and smooth travels ahead.
Kind regards,
Customer Care Team
EXCELLENT Experience from Tickets to…
EXCELLENT Experience from Tickets to India.
Specifically from Ms. Jazz who provided excellent customer service and professionalism from Ms. Jazz while booking a last minute air ticket to India today.
Much appreciated. Well done, Ms. Jazz and Tickets to India.
5 de fevereiro de 2026
Avaliação não solicitada
Resposta da Tickets to India
Hi Natasha,
Thank you for your kind feedback, especially as this was a last-minute booking. We are delighted to hear that you had an exceptional experience and that Jazz provided such outstanding customer service and professionalism throughout the process.
We will be sure to pass your well-deserved appreciation on to Jazz and the team. Thank you for choosing Tickets to India, and we wish you a safe and pleasant journey.
Kind regards,
Customer Care Team
Sandy.K - You are the best
I made a booking for my flight with TicketsToIndia. I ended up booking a wrong flight, but Sandy K made a huge help in getting me the right flight with baggage upgrade at “No Extra Cost”. It’s only because of customer service like this I have been using their service to book flight for almost a decade. Thank you very much Sandy.K I truly appreciate the help today.
4 de fevereiro de 2026
Avaliação não solicitada
Resposta da Tickets to India
Hi Sundarraman,
Thank you for your incredibly kind feedback and continued loyalty to Tickets to India.
We are deeply grateful for your custom and trust over the past decade and are truly delighted that Sandy could provide such outstanding assistance to you. It’s gpod to know she was able to correct the booking and secure your right flight with a baggage upgrade at no extra cost. We are very proud to have Sandy on our team, and we completely agree that service like hers is what builds lasting relationships.
We will be sure to pass your heartfelt thanks and appreciation directly to Sandy.
Thank you for your continued loyalty to Tickets to India.
Kind regards,
Customer Care Team
Worst Customer Support
Have been chasing them to get a cancellation/reschedule receipt for my insurance on their whatsapp and everytime have been told that it will be sent. Just false promises by Baljit & Rahul. Now they just read the message and ignore
3 de fevereiro de 2026
Avaliação não solicitada
Resposta da Tickets to India
Dear Shilton,
We are sorry to hear that there was a delay in getting you your receipt for your date change. We understand that Rahul has now taken care of this and we hope that you now have everything that you require for your insurer.
If you do need anything else from our side, please do not hesitate to get in touch and we will assist. You can reach us at cc@ticketstoindia.co.uk
Kind regards,
Customer Care Team
Sandy.k helped me to book tickets
Sandy.k helped me to book tickets, she was professional and supportive during the process.
31 de janeiro de 2026
Avaliação não solicitada
Resposta da Tickets to India
Hi Swapna,
Thank you for your positive feedback. We are pleased to hear that Sandy.K was professional and supportive while helping you book your tickets.
We will be sure to share your kind words with her. Thank you for choosing Tickets to India.
Kind regards,
Customer Care Team
Tickets to india website is very…
Tickets to india website is very helpful and reasonable price.
Also there customer care staff very good.
Customer representative JAZZ ,- she help me out all the way and she is very calm .
Will book ticket from here.
27 de janeiro de 2026
Avaliação não solicitada
Resposta da Tickets to India
Hi Vikram,
Thank you for your positive and detailed feedback. We are delighted to hear that you find our website very helpful and our prices reasonable, and that you received excellent support from our customer care team.
It’s wonderful to know that Jazz, in particular, was very calm and helpful all the way through. We will be sure to pass your compliments on to her.
We look forward to assisting you with your future bookings.
Kind regards,
Customer Care Team
Extremely frustrating and stressful…
Extremely frustrating and stressful experience booking and changing flights with Tickets to India. I spoke with Baljit and Neha. After my mother passed away, we needed to bring our London–India flights forward and provided proof of death, but we were not offered any bereavement fare or alternative support options.
During the process we were sent incorrect passenger details (names) and incorrect dates, which created additional delays. We also experienced repeated price increases after we had already agreed to and paid an amount: we paid £350 for a flight initially quoted at £300, then the next day were told we needed to pay an additional £200 for the same itinerary, and later the same day the additional amount increased again.
On that same day, I could see new flights available for around £600, but the total we ended up paying was about £900 for the change.
When I asked to escalate to a manager, I was not given manager contact details, and the call transfer did not reach someone who identified themselves as a manager. Overall, I felt pressured and unsupported during a bereavement situation. After many years of using this agency, I won’t be using them again
31 de janeiro de 2026
Avaliação não solicitada
Resposta da Tickets to India
Dear Monal,
We are of course very sorry to hear about your mother's passing. On behalf of the whole team here, please accept our sincere and heartfelt condolences to you and your family for your loss.
With regards to bereavement fares, as you may appreciate, as an agent we can only offer whatever is available and we would certainly have done so if this had been a possibility.
Concerning the price paid for the date change, as explained to you by Neha, she made an error with the quote and despite her best efforts to be able to secure the tickets at the agreed price, this was not possible. At this point, Neha offered to refund what you had already paid if you did not want to proceed but you opted (understandably, given the circumstances) to proceed with the date change. We can only apologise for the error on the part of Neha and assure you that this was a genuine mistake.
With regards to the prices that you saw for new flights, unfortunately it is not as simple as comparing like for like as when doing date changes the seats need to be booked in a certain class. Again, we apologise if this was not better explained to you by the team.
We very much appreciate your loyalty to Tickets to India over the years and would be sorry to lose you as a customer. We do hope that you may yet reconsider booking with us again.
Once again, we are sorry for your loss and our thoughts are with you and your family at this difficult time.
Kind regards,
Customer Care Team
Denied Check-in: Air India had no record of my booking from Tickets to India"I am extremely disappointed and…
I am writing this to warn other travelers about a serious issue I experienced with Tickets to India
I arrived at the airport for my Air India flight, but when I tried to check in, the airline staff informed me that they had not received passenger confirmation from this agency. Despite having a booking confirmation from Tickets to India, my name was not on the airline's manifest.
It is unacceptable for an agency to take payment and issue a confirmation without actually securing the seat with the airline. I am requesting an immediate explanation and a full refund for the service failure.
22 de janeiro de 2026
Avaliação não solicitada
Resposta da Tickets to India
Dear Keyur,
We are sorry to hear that you had issues with your ticket when checking in at the airport.
Please can you contact us urgently so that we can check and advise you further as you have not provided any information which allows us to identify a booking with us. You can email the team at cc@ticketstoindia.co.uk and we will get back to you.
We look forward to hearing from you.
Kind regards,
Customer Care Team
Sandy was the person who helped me she…
Sandy was the person who helped me she was really kind and helpful. Helped me in getting the tickets quickly and efficiently
30 de janeiro de 2026
Avaliação não solicitada
Resposta da Tickets to India
Hi Jovleena,
Thank you for your positive feedback. We are pleased to hear that Sandy was really kind and helpful, assisting you in getting your tickets quickly and efficiently.
We will be sure to pass your kind words on to Sandy. Thank you for booking with Tickets to India.
Kind regards,
Customer Care Team
Excellent Customer support Service
I am very happy with the support I received from Sarah. She assisted me throughout the process with great patience and professionalism. Sarah worked really hard to find the best possible deal for me and also ensured that all eligible vouchers were applied, which I truly appreciate.
She was knowledgeable, supportive, and went the extra mile to make sure everything was handled smoothly. I highly recommend Sarah for her excellent customer service and dedication. Thank you for the outstanding support!
30 de janeiro de 2026
Avaliação não solicitada
Resposta da Tickets to India
Hi Sethuraman,
Thank you for such a detailed and glowing review. We are delighted to hear about your excellent experience and that Sarah provided such outstanding support with great patience, professionalism, and dedication. It’s wonderful to know she worked hard to find you the best possible deal and ensured all eligible vouchers were applied, making the entire process smooth.
We are incredibly proud to have Sarah on our team and will be sure to share your high praise with her. Thank you for your strong recommendation and for choosing Tickets to India.
Kind regards,
Customer Care Team
Assistance from Pavneet was excellent…
Assistance from Pavneet was excellent right from the beginning till the confirmation of tickets.
Very quick and easy response. Polite and professional attitude.
Great service
Thank you
29 de janeiro de 2026
Avaliação não solicitada
Resposta da Tickets to India
Hi Anjana,
Thank you for your very kind feedback. We are delighted to hear that the assistance from Pavneet was excellent throughout the booking process, with quick and easy responses and a polite, professional attitude.
We will be sure to pass your compliments on to Pavneet. Thank you for choosing Tickets to India and for acknowledging our great service.
Kind regards,
Customer Care Team
Flight Cancellation
I had to cancel my booking because of the Visa related issue. I got the Refund Shield by paying extra as well, Unfortunately the T&C does not include Visa issue as emergency reason I had end up losing 320pounds.
But later Mr.Baljit made sure I get some money-back being a loyal customer, he tried his best to help me.
They really care about their customer satisfaction.
27 de janeiro de 2026
Avaliação não solicitada
Resposta da Tickets to India
Dear Yash,
We are sorry to hear that Refund Shield did not cover you for cancelling your ticket after your visa issue was resolved. Unfortunately, Tickets to India has no control over what is refundable and the terms and conditions for Refund Shield are shown on the website at the time the customer selects this option. As you will appreciate, it is essential that customers read the Refund Shield terms and conditions before purchase, particularly when relying on this in the case of a specific set of circumstances.
As you will be aware from your conversation and correspondence with our Refund team, the situation would have been the same whether you had booked with the airline, with ourselves or indeed with any other agent.
With regards to date changes, again Tickets to India has no control over these costs as all quotes for date changes are based upon live availability and pricing at the time of re-booking.
Kind regards,
Customer Care Team
Excellent Customer Service from TicketstoIndia
I had a great experience booking my tickets through TicketstoIndia. Jazz from customer service was very helpful, patient, and responsive. She explained all options clearly and made the process smooth and stress-free. Highly recommended!
26 de janeiro de 2026
Avaliação não solicitada
Resposta da Tickets to India
Hi Ram,
Thank you for your excellent feedback and high recommendation. We are delighted to hear that you had a great booking experience and that Jazz was so helpful, patient, and responsive in clearly explaining all your options.
We will be sure to pass your kind words on to her. Tickets to India looks forward to being of service to you again soon.
Kind regards,
Customer Care Team
tickets booking
great customer service. Jazz is really helpful. thank you.
26 de janeiro de 2026
Avaliação não solicitada
Resposta da Tickets to India
Hi Arjunan,
Thank you for your positive feedback. We are pleased to hear that you received great customer service and that Jazz was really helpful with your ticket booking.
Thank you for choosing Tickets to India.
Kind regards,
Customer Care Team
Thank you Jazz for booking the flight…
Thank you Jazz for booking the flight tickets and giving the option
Also you have helped to book meal and accessible things
Thanks a lot Jazz
26 de janeiro de 2026
Avaliação não solicitada
Resposta da Tickets to India
Hi Sandeep,
Thank you for your kind feedback. We are delighted to hear that Jazz was helpful in booking your flight tickets, providing options, and assisting with your meal and accessibility requests.
We will be sure to pass your gratitude along to Jazz. Thank you for choosing Tickets to India, and we wish you a comfortable and pleasant journey.
Kind regards,
Customer Care Team
I would like to say thank you to Sandy…
I would like to say thank you to Sandy K because earlier today, just an hour ago booked online ticket to India. Following the confirmation of booking, noticed incorrect outbound date. So straight away on phone when Sandy K answered the call. I found Sandy K very helpful who listened to the issue professionally as well as resolved it by suggesting the suitable solution within few minutes. Also, in my experience Sandy K was genuinely happy to help even when I called ticket to India time was 00.07.
25 de janeiro de 2026
Avaliação não solicitada
Resposta da Tickets to India
Hi Parth,
Thank you for sharing your experience in such detail. We sincerely appreciate you taking the time to provide this feedback, especially so soon after your booking. We are delighted that Sandy was able to provide such prompt, professional, and genuinely helpful assistance so late at night, listening carefully and quickly resolving the date issue.
It is wonderful to hear about her dedication, and we will be sure to pass on your heartfelt thanks to her.
Tickets to India wishes you a safe and enjoyable trip to India.
Kind regards,
Customer Care Team
Awesome Customer Support
Awesome Customer Support. Thank you for your prompt and helpful service,
My Special Thanks to Amrita for her quick work today that made my journey stress-free.
24 de janeiro de 2026
Avaliação não solicitada
Resposta da Tickets to India
Hi Teja,
Thank you for your wonderful feedback. We are delighted to hear that you received awesome customer support and that Amrita's prompt and helpful service today made your journey stress-free.
We will be sure to pass your special thanks on to her. Tickets to India wishes you a safe and enjoyable trip.
Kind regards,
Customer Care Team
Priya - Tickets to India sales agent
Priya, their sales agent was very helpful and courteous. I have always found the staff at Tickets to India very good.
23 de janeiro de 2026
Avaliação não solicitada
Resposta da Tickets to India
Hi Rajib,
Thank you for your kind comments. We are delighted to hear that Priya was helpful and courteous as your sales agent, and that you have always had a very good experience with our team.
We truly appreciate your loyalty and will be sure to share your compliments with Priya and the team.
Thank you for choosing Tickets to India.
Kind regards,
Customer Care Team
Very good booking site
Very good booking site. Hassle free. Paid the tickets on website and e tickets emails within 24 hours.
23 de janeiro de 2026
Avaliação não solicitada
Resposta da Tickets to India
Hi Jeet,
Thank you for your positive feedback. We are pleased to hear that you found the website very good and hassle-free, and that you received your e-tickets promptly within 24 hours of payment.
We appreciate you choosing Tickets to India and hope to assist you with your future travels.
Kind regards,
Customer Care Team
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