had an issue when shipping it the first time out. issues were resolved and they sent me out a new safe and made sure it was function correctly. Only have to wait a week due to my scheduling issues... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
The safe arrived with a loose door that rattles at the slightest touch. I e-mailed customer service who acknowledged that the hinges were improperly set during production, but instead of sending someo... Ver mais
TigerKing provided excellent product at great pricing. Their customer service is responsive and excellent. Presently, I have a total of 4 TigerKing fireproof safes in my home and they operate perfectl... Ver mais
A empresa respondeu
The product was well packaged and arrived with no problems. Although shipping did take longer than was projected.
A empresa respondeu
Detalhes da empresa
- Loja de cofres e caixas-fortes
- também em
- Loja de artigos domésticos
- Loja de equipamentos de segurança
- Loja de Móveis
Escrito pela empresa
TigerKing is more than just a brand; we are the guardians of security and the last line of defense against unforeseen disasters. Our commitment to safeguarding your personal privacy is unwavering. We take pride in being your home's vigilant protector, the shield against the ravages of fire, and the embodiment of trust. TigerKingSafe provide extra large fireproof safes, luxury jewelry safes, fireproof home safes, mini home safe box, fingerprint gun safes.
Informações de contato
Estados Unidos
- SERVICE@TIGERKINGSAFE.COM
- www.tigerkingsafe-us.com
4,1
Muito Bom
239 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 26% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I need help with my access code--reset
I need help with my access code. I have all the keys to open, but would like to open with key pad. Can I reset the code on the keypad. I don't remember my code.
Richard Arthur 3035961380
Please help!!
31 de outubro de 2024
Avaliação não solicitada
Resposta da Tigerkingsafe
Hello Rick, our service team has contacted you solve all your problems.
If you have any questions in the future, you can always email the TIGERKING team: service@tigerkingsafe.com
Best regards,
TigerKing Safe
Beautiful and sturdy safe
Beautiful and sturdy safe. The interior finish makes it very luxurious. The packaging and shipping was excellent and the product arrived in pristine condition.
17 de outubro de 2024
Resposta da Tigerkingsafe
Hi dear,
Thank you for your love of our new SPARK large fireproof jewelry box. Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
We're here to help if you have any questions!
Best regards,
TigerKing Safe
Resposta da Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Safe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
there is a total lack of communication
I read your response and it is a lie. I never received and calls or emails. You should own your mistakes and make corrections to the way you do business.
—————————————
there is a total lack of communication, and no way to contact someone to get information. For weeks I tried to get a delivery date, and got referred to the shipper, who had no information of my purchase. And then I got a call from the shipper upon their arrival. I wasn't even in town!!! The lack of communication will keep me from ever purchasing from Tigerking in the future.
3 de setembro de 2024
Resposta da Tigerkingsafe
Hello dear,
Thank you so much for your feedback. First, we sincerely apologize for any inconvenience this has caused you. After you placed your order, we made several attempts to reach out via email and text over the following two days to confirm your delivery address and preferred delivery time, but unfortunately, we did not receive any response. We also tried calling multiple times and left voice messages, but were unable to connect with you.
We truly regret that we weren’t able to successfully reach you, and we understand your frustration. Please know that we are committed to improving our customer service at TIGERKING, and we appreciate your understanding and patience.
Best regards,
TIGERKING Safe
Safe is great
Safe is great! Easy to operate, Plenty of room. Price service everything was perfect! Thanks
6 de setembro de 2024
Resposta da Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Safe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Great customer service
Great customer service. I lost a key and the manual for my safe. They responded to my email immediately, sent a pdf of the manual and sent instructions to order the keys from them. The timing and cost to get new keys was very reasonable and they followed thru quickly. I would definitely recommend this company as both the safe and service are excellent.
5 de setembro de 2024
Resposta da Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Safe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Great product and support
Very good experience with my Tigerking safe and highly recommended. Customer support was helpful and responsive.
29 de agosto de 2024
Resposta da Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Safe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Great communication and customer…
Great communication and customer service. They really helped me out of a jam. Kudos, TigerKing!!
5 de setembro de 2024
Resposta da Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Safe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
New Tiger King safe
The safe was everything we were expecting. We like it so we’ll, we are going to order another twice as large.
3 de setembro de 2024
Resposta da Tigerkingsafe
Hi dear,
Thank you for your love of our new SPARK large fireproof jewelry box. We are already preparing a larger safe box in this SPARK series, which is expected to be available on the website in October. Stay tuned!
We're here to help if you have any questions!
Best regards,
TigerKing Safe
Solid product
Solid product. Straightforward marketing language and excellent customer service.
23 de agosto de 2024
Resposta da Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Safe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Customer support is excellent!
24 de agosto de 2024
Resposta da Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Safe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Customer satisfaction number #1
Had a problem opening our safe, A new safe was shipped immediately! And stayed in contact with us through e- mail's, until our new safe arrived! Told everyone and one of our friends ordered a safe the next day!!!!
7 de agosto de 2024
Resposta da Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Safe! We support 30 days free return on safes under 120 LBS. For all safes, we support replacement or free return if there is any damage when reveived. Your feedback truly motivates us to continue delivering high-quality products and exceptional service.
Best regards,
TigerKing Safe
white safe
Quick to respond and dealt with everything satisfactorily
safe looks great
5 de agosto de 2024
Resposta da Tigerkingsafe
Hello dear,
We are very sorry that you are not satisfied with the delivery. We will continue to improve the order delivery service. We have refunded you the full amount of the white glove service. Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Safe came banged up n paint chipped.
Safe came banged up n paint chipped.. Took several sets of batteries before we got it working. Quality wasn’t the best… I’m disappointed since i spent a lot of $$..
7 de agosto de 2024
Resposta da Tigerkingsafe
Hello dear,
We are very sorry to hear that, If the safe box has any defects or damage during shipping. You can apply free replacement or return . Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Excellent service
9 de agosto de 2024
Resposta da Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Safe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Decent size and nice interior
Decent size and nice interior, found a scratch on the front door though.
31 de julho de 2024
Resposta da Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Big Jewelry Safe! The scratches on the safe were caused during transportation, we will work hard to improve our packaging and shipping services. Thanks for your understanding!
Best regards,
TigerKing Safe
Great experience
26 de julho de 2024
Resposta da Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Safe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Resposta da Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Safe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Fast Easy purchase Fast shipping.
Great fast and easy service. Sale price was also amazing and the free shipping. Shipping was super fast which was a nice surprise since it was free.
25 de julho de 2024
Resposta da Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Safe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
The ease in communication with your…
The ease in communication with your support team.
20 de julho de 2024
Resposta da Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Safe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
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