Great sales representative, good prices but the absolute worst shipping/packaging department. Every box had broken open where taped. Thinnest cheap tape available. Spoke with sales representative... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Great sales representative, good prices but the absolute worst shipping/packaging department. Every box had broken open where taped. Thinnest cheap tape available. Spoke with sales representative... Ver mais
A empresa respondeu
I originally had a good experience in 2023 so I decided to use them for another project. They sent the wrong color tile now adding significant cost and delays to my project (actually more than double... Ver mais
A empresa respondeu
I am shopping for a bathroom floor tile for a room with an existing bath tub surround and countertop. Ive had carpet there for far too long. The Romanesque looking existing tile i still love. Tile bar... Ver mais
Beautiful products! Ordering is simple. The website calculators are helpful, and getting the samples couldn't be easier. Everything arrived well packed and there doesn't appear to be any breakage.... Ver mais
A empresa respondeu
TileBar is an innovative design resource dedicated to transforming spaces. With tailored, expert solutions that exceed the expectations of residential and trade clients alike, TileBar provides the most modern and inspiring tile and stone shopping experience in the industry. Through a curated product assortment, technical innovation, personalized service, and an elevated omnichannel experience, TileBar ensures that every project accomplishes a unique vision and aesthetic.
Escrito pela empresa

45 West 21st Street, 10010, New York, Estados Unidos
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great communication throughout the order process and outstanding customer service.
Great product and love the quality. Had very minimal broken tiles. Love how it looks in my kitchen. We did no spacers with the grout.
Great selection, prompt shipping, no damage. Couldn’t ask for better than that.
Fantastic selection of tiles with great prices. Online order fast and easy. Communication through email with all necessary information and shipment and tracking info. Will definitely order again!
Excellent customer service. Dealt with some last minute changes in a friendly and efficient manner.
The customer service is consistently 5 star. The samples are literally whisked to your door in a nicely packaged box-not in a padded envelope like some other companies. I’m waiting for a shipment of Angela Harris tiles before I can place my order but I know that I will use Tilebar for my purchase.
Nice selection awesome sales staff easy pick up and was able to return unused product.
Shipping was very fast and packaging was great. Received 12 boxes and not one broken tile and it is beautiful! Will be using for kitchen remodel backsplash. Appreciate that we could order samples for a minimal fee. Would highly recommend Tile Bar.
I am so happy to have found TileBar in my search for backsplash tile. After many trips to big box retailers I grew tired of seeing the same collections over and over (especially since I watch a lot of HGTV I wanted something unique). TileBar offers a wide range of tiles and with accessible pricing on samples I was able to explore more than 10 different types. I’m thrilled with the results and really enjoy looking at my kitchen. The tile coordinates with the new cabinets we installed, catch your eye but doesn’t hold it because of the matte finish. After having glass tile for five years this is much easier (way less reflective) to look at and enjoy. Thank you TileBar!
Excellent customer service, pricing and shipping
Just ordered a ton of tile for new backsplash. Their sample service is great and really helped us pick the right tile. Of course, I didn't order enough and Zachary in customer service was super helpful in getting me the rest that we needed (after checking to make sure 2nd order ame from same batch as 1st so they'd match) and getting them to me ASAP so.my contractor wouldn't flip out. Great work Zachary! Will definitely use again for upcoming bathroom renovations.
I designed a project around what they said is and would be in stock (in a 2-month period)- and when I needed to order more within this 2-month period, I was informed what I already purchased was not. This was not a sale/clearance item. It is a standard trim. They had no date for restocking and cautioned that it would not match what I already purchased, meaning I would have to purchase large amounts again.Awful. I seriously don't know how I am going to finish this project

Resposta da TileBar
I had put a cancellation request via email only to find out that they couldn’t approve the request as it had already shipped. The problem is that I sent an email an HOUR after putting the request in on Friday night then received the shipment notification an hour later after the email from customer service on Monday. There was absolutely no way to cancel the shipment any other way. After making a fuss with customer service they did give me a full refund and apologized. Please be aware there is a huge flaw in their system with cancellations.

Resposta da TileBar
It was easy to order. When I called to check on the order, they were happy to answer my questions and clearly knew what stage my order was at as to delivery. All 32 boxes arrived exactly when they said they would and not a single one was broken or even chipped. I will definitely use this company again.
TileBar has an excellent website that is easily searchable. Samples were sent promptly in secure packaging--and especially at a most reasonable cost.
Ordered tile in one state, picked up in another near our place. Great experience on both ends - staff was professional, friendly, and helpful.
Tile bar is the absolute best! Their customer service is the best I’ve seen! They are always helpful to answer questions about produce or measurements!
I love my tile! Though waiting for my pot filler to be installed. It is stunning rustic tile. Love how it looks pearly in the daytime and soft at night.
Had an incredible all round experience with tile bar.
1. Loved the quick sample tiles delivery to see the product.
2. Nayeth and Aaron were responsive and via email and phone all the way through.
3. We chose some 3 beautiful tiles with the designer, and they made sure to allocate the amounts we needed, and that we should receive it in timely manner.
4. Love the tiles we got! Friends are really impressed with the depth of color and quality.
5. We got subway tiles. Medium sized and extra large styles.
Price and sleet made me choose Tile Bar for my kitchen reno. Shipping was fast with great communication, all tile arrived unbroken. The tile is great quality and looks exactly as advertised online. Highly recommend!
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