Titan Self Storage  Avaliações 

836
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Great experience, we have rented multiple units at Titan Littlehampton for a few years now. The units are clean secure, and always accessible when we need them. Never a shortage of parking and always... Ver mais

Avaliado com 5 de um total de 5 estrelas

At the Bracknell site we have been storing some household goods and items and found the clean and dry conditions in the units to be very good. Above all though the customer service has been excellent... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great overall experience. Titan provided clean and secure storage and I never had any issues with access, parking or lack of trolleys. Theo and Corrine were always very friendly and helpful with gre... Ver mais

Avaliado com 5 de um total de 5 estrelas

I cannot recommend Titans in Braintree highly enough. Steve and his colleagues are always friendly, helpful and very professional. Prices are excellent, and when I needed to down size to a smaller u... Ver mais

Detalhes da empresa

  1. Garagem
  2. Depósito

Escrito pela empresa

At Titan Self Storage, we provide safe, accessible and affordable self-storage solutions for individuals, businesses, and students. So, whether you’re moving house, starting a new business, or simply in need of some extra space, we can help. We focus on providing customers with the solution they need to offer the best solution to help with their personal circumstances, and pride ourselves on our 5* customer experience. We have self storage facilities in Bracknell, Braintree, Littlehampton, Leamington Spa, Poole, Sidcup, Solihull, Telford, Woking and Bridgend. For more information please visit www.titanstorage.co.uk or call 0800 6440018.

Titan Storage Solutions

Escrito pela empresa

We're committed to providing best in class customer service.
At Titan Storage Solutions, we put the customer at the heart of everything we do and are always looking for new ways to enhance our customer experience. Our helpful staff are able to guide you through the whole process from enquiry to move in and are always on hand to help with any questions you may have.

Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

836 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(836)

50 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great customer service and seamless off-boarding

I work for a company that stored its paper files with Titan for several years. Unfortunately, we had to terminate our contract due to a requirement to destroy most of the stored files.

The off-boarding process was seamless, and the store manager was extremely helpful throughout. Based on this positive experience, I would not hesitate to recommend Titans and I would certainly use their services again in the future if the need arises.

11 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Moving house is always a stressful time…

Moving house is always a stressful time and the last thing I wanted was any complications. At first I picked a storage unit that was too small, I'm not your average hoarder, but Tyrone came to my rescue and changed the unit without any bother. During my time storing 'ma-stuff' Tyrone was a great help if I had any questions, sure would have been there to help with any issues too, but fortunately there where none! :-)

3 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Titan Storage Agent Tyrone

Titan Storage Agent Tyrone

Hi Everyone reading this!
so heres whats the deal,
i went to titan storage to get well, storage duh...

and Tyrone was the man! he helped me get the right storage size and was super helpful, was very thoughtful of my phyiscial disability riding the elevator with us, and repeated things when i struggled to follow just from my body language [didnt need to tell him i didnt follow he read me well great observation skills], and all with no negative body language or tone,

super friendly and was happy to help me meet my storage needs.

honestly Tyrone if you read this. you're a legend! :)

7 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Due to a family emergency

Due to a family emergency, I was required to arrange storage facilities.
Tyrone's competent and friendly manner alleviated a stressful situation. He went above and beyond to ensure the whole process was completed within a timely framework
I will have no hesitation in recommending Triton Storage, which is due entirely to Tyrone's excellent customer service.
Five stars.

1 de julho de 2025
Avaliação não solicitada
logotipo da Titan Self Storage

Resposta da Titan Self Storage

Hi Sue,
Thank you so much for your thoughtful review. We’re really sorry to hear you were dealing with a family emergency, but we’re so pleased that Tyrone was able to support you during a difficult time.

We’ll be sure to pass on your kind words to him—he’ll be delighted to know his efforts made such a positive difference.

Thank you again for your recommendation, and please don’t hesitate to reach out if we can help in the future.

Best wishes,
Dan
Head of Operations

Avaliado com 5 de um total de 5 estrelas

Tyrone at Telford was super helpful and…

Tyrone at Telford was super helpful and took the time to show me the different units so that I could gauge the sizes instead of it just being a number where I couldn’t visualise that actual space. Highly recommended and thank you

28 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I have been so impressed by Titan in…

I have been so impressed by Titan in Littlehampton. After being let down and misinformed by removals, I ended up being in desperate need for additional storage at the very last minute and Douglas and Kay were amazing. They helped me out hugely. Thank you. Great facility and excellent service. 🤘

24 de junho de 2025
Avaliação não solicitada
logotipo da Titan Self Storage

Resposta da Titan Self Storage

Hi Rachel,
Thank you so much for your kind words! We’re really pleased we could step in and help when you needed it most. Douglas and Kay will be thrilled to hear your feedback - they’re absolute stars.

We’re glad you were happy with both the facility and the service, and we really appreciate you taking the time to share your experience.

All the best,
The Titan Storage Team 🤘

Avaliado com 5 de um total de 5 estrelas

A big thank you to Titan

Moving house is a nightmare being let down on more than one occasion with completion dates Titan have been so understanding its very much appreciated! Thank you Tyrone for today your a star highly recommended. Val & Steve Price

24 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Thank you, TYRONE CLAW, TITAN'S HALESFIELD MANAGER TELFORD.

Thank you Manager TYRONE CLAW Halesfield Branch, Telford.
Who ensured the smooth operation, From the 1st friendly Telephone Call,
Introducing both himself & Titan's Storage Services, Procedures & Prices.
"Not sure if the video made & sent by Tyrone via email is normal practise ?"
BUT IT SHOULD BE 😁
"Containing a walk through the building & Security Systems in place, Also providing my Personal Code,
Directions to My Pinpointed Units, Location & Wall Map.
"Reassurance & peace of mind"
"What can I say ? Tyrone your a star !
"Hope your Boss's Appreciate your professionalism & attention to detail, you went above & beyond 😁
Thank you for making it a pleasure for
me to do business with you & TITAN STORAGE.

31 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Shaun and Harley are brilliant

Shaun and Harley are brilliant
Nothing is to much trouble and
they are extremely helpful
Titan is extremely well run and I would recommend them to anyone needing
a storage unit

21 de maio de 2025
Avaliação não solicitada
logotipo da Titan Self Storage

Resposta da Titan Self Storage

Hi Cookestein,

Thank you so much for the kind words! I'm thrilled to hear that Shane and Harley made such a great impression — they truly go above and beyond for our customers, and I’ll make sure your feedback reaches them.

It's fantastic to know you found the service helpful and the facility well run. We really appreciate your recommendation and your support!

Best regards,
Dan O’Sullivan
Head of Operations
Titan Self Storage

Avaliado com 5 de um total de 5 estrelas

The Poole branch is fantastic

The Poole branch is fantastic! Neil, Simon and the team are great - very friendly and helpful. The facility is clean, modern and the units are absolutely perfect. A fantastic experience all round - second time using Titan.

28 de abril de 2025
Avaliação não solicitada
logotipo da Titan Self Storage

Resposta da Titan Self Storage

Hi Ryan,

Thank you so much for your fantastic review! I’m delighted to hear that Neil, Simon, and the Poole team provided such friendly and helpful service. It’s great to know you found the facility clean and the units perfect for your needs — and that you chose us again speaks volumes!

We really appreciate your continued trust and look forward to assisting you whenever you need us.

Best regards,
Dan O’Sullivan
Head of Operations
Titan Self Storage

Avaliado com 5 de um total de 5 estrelas

Absolutely great service

Absolutely great service, very helpful and supportive with everything. I am very greatful for your help thank you

16 de abril de 2025
Avaliação não solicitada
logotipo da Titan Self Storage

Resposta da Titan Self Storage

Hi Sabrina,

Thank you so much for your kind words! I’m really glad to hear that our team was helpful and supportive throughout your experience. Your gratitude means a lot to us, and we’re always here to help whenever you need.

Thanks again for choosing Titan!

Best regards,
Dan O’Sullivan
Head of Operations
Titan Self Storage

Avaliado com 5 de um total de 5 estrelas

Outstanding customer service

We dealt with Sean & Corey from the Bridgend office. Right from parking the car the area was clean and well maintained. The first time in the office Sean explained everything very clearly provided me with a written quote and showed me possible units. When I returned the following day Corey completed the process very quickly and provided us with a key to our unit. Corey then showed us the unit and made sure we were ok with it. The unit is the smallest they do as we only have a small amount of items to store. However it is perfect for someone like us who has moved from a three bed to a two bed but do not want to get rid of personal possessions which are making our home cluttered. Leaving things like Christmas decorations and winter clothes, coats etc in storage and then swapping with the season is invaluable. The store was completely dry, secure and there are trolleys for larger items to be transported from the main door to your locker. Little things matter to us and it was the attention to detail which was excellent but also both boys personal appearance and work ethic. This really stood out for us when comparing units. We look forward to a good long term storage experience.

19 de março de 2025
Avaliação não solicitada
logotipo da Titan Self Storage

Resposta da Titan Self Storage

Hi Helen,
Thank you for taking the time to share your experience with us. I’m delighted to hear that Sean and Corey provided such excellent service and made your storage journey smooth and stress-free.

I have passed on your kind words to them, and they are thrilled to know their efforts made a difference. We truly appreciate your feedback, and we’re so pleased to have you with us for your storage needs.

If there’s ever anything we can do to assist you, please don’t hesitate to reach out.

Best regards,
Dan
Head of Operations

Avaliado com 5 de um total de 5 estrelas

Braintree unit with Excellent Service

We dealt with Steve and Ola at the Braintree branch. From first contact until we vacated they were professional, helpful and very patient. Nothing was a problem for them including when we needed to downsize they found a storage unit immediately next door to the existing so that moving was effortless. My wife and I would like to thank them for their services and great assistance

6 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Superb service

Have been using Titan Storage in Bracknell for many many years - initially also had another unit with a major name but their poor customer service & downright lies ensured I moved all my business to Titan. The local management at Bracknell have all been superb over the years - and the current team of James & Jaz are no exception.

12 de março de 2025
Avaliação não solicitada
logotipo da Titan Self Storage

Resposta da Titan Self Storage

Hi Ian,

Thank you so much for your kind words and for your loyalty to Titan Storage Bracknell over the years! We’re thrilled to hear that our service has stood out to you and that James and Jaz have continued to uphold the high standards we strive for - I'll certainly pass your comments over to our Bracknell team.
We really appreciate your support and look forward to continuing to support your storage needs for many more years to come!
All the best.

Dan
Head of Operations

Avaliado com 5 de um total de 5 estrelas

I have dealt with Shane & Harley

I have dealt with Shane & Harley, two very professional gentlemen, Shane was always there to help and I found this company to be excellent, professional, and great rates for storage. I had a fantastic experience with this company and I have suggested this company to my friends in Ireland.
Kind regards.
Hugh Smith

24 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Titan Storage Poole

The guys at Titan Storage Poole were so helpful and patient. Neil stayed late to make sure that my removal firm could easily access the storage unit without having to use the code.
Thanks guys!

13 de janeiro de 2025
Avaliação não solicitada

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