Thomas Mansfield Wills & Probate Avaliações 

67
•
O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

Further to the reply by TM I am disappointed with its content ref costs . At the outset an max upper limit was expressed in writing which I accepted. Finally TM withdrew 3 times the initial cost ran... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I found the company very helpful and easy to deal with and have no complaints as to the sound and practical advice offered. I certainly would have scored five stars but for the fact that after our vid... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I found Beth to be really helpful to me with all aspects of probate Her speed of response & courtesy was excellent. Her professionalism was amazing. I would highly recommend Beth & your company... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Emma was very friendly, helpful and very quick to complete the work. She always replied quickly to emails. As first time buyers we used Emma for a declaration of trust and wills. She explained everyt... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Advogado de Planejamento Patrimonial
  2. também em
  3. Advogado da Terceira Idade
  4. Serviços de advocacia

Sobre Thomas Mansfield Wills & Probate

Escrito pela empresa

At Thomas Mansfield Solicitors we understand that talking about issues relating to death and mental capacity can be very sensitive and personal and that is why we treat our clients as people, not just as a file.

Our number one priority is to work in the best interests of our clients and provide them with a service that is personal to them and their situation. We don’t believe in simply handing out one-size-fits-all advice.

Experience has taught us that clients require the comfort of knowing that their matter is going to be dealt with professionally and competently. To ensure that our clients receive the highest standard of service and to ensure they receive a service that is personal to them, they will be allocated to one of our private client solicitors or lawyers who will look after them throughout their matter.

Our key areas of expertise include:
  • Wills
  • Inheritance tax planning
  • Powers of Attorney
  • Court of Protection
  • Probate
  • Many clients cases have an overseas dimension. This could be through living in the UK but working abroad or emigrating or owning a property or intangible assets abroad. Or they may be a foreign national coming to the UK, whether or not they own assets abroad.

    We have offices and meeting facilities throughout London and Kent, including Canary Wharf, London Bridge, London City, Maidstone, Sevenoaks, Tonbridge and Tunbridge Wells.

    Informações de contato

    4,0

    Muito Bom

    O TrustScore é 4 de um total de 5

    67 avaliações

    5 estrelas
    4 estrelas
    3 estrelas
    2 estrelas
    1 estrela

    Sem histórico recente de pedidos de avaliações

    Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

    Respondeu a 100% das avaliações negativas

    Normalmente responde dentro de 24 horas

    Como esta empresa usa o Trustpilot

    Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

    4,0

    Todas as avaliações

    (67)

    1 avaliação nos últimos 12 meses

    Escreva uma avaliação
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    Avaliado com 2 de um total de 5 estrelas

    My experience is mixed over my sisters…

    Further to the reply by TM I am disappointed with its content ref costs .
    At the outset an max upper limit was expressed in writing which I accepted. Finally TM withdrew 3 times the initial cost range without my consent from
    my account with them. I was informed very occasionally of the amount on the clock and the first advice received about 6/7 months from the date of agreement. There were hidden costs which only came to light towards the end of the case which is still ongoing with third party input. It is important for me to fight my corner against a relatively large firm of solicitors and this will continue.

    27 de julho de 2026
    Avaliação não solicitada
    logotipo da Thomas Mansfield Wills & Probate

    Resposta da Thomas Mansfield Wills & Probate

    Thank you for taking the time to comment, and we're sorry the process didn't feel as clear or as proactive as you'd hoped. On costs, we set out our charges in writing at the outset of every matter and update clients as the work progresses, so the position described here isn't one we recognise. We won't go into the detail of an individual case publicly, but we have addressed your concerns with you directly.

    Avaliado com 5 de um total de 5 estrelas

    Very efficient

    Very efficient. Very helpful. Simple Will writing process. Recommended.

    2 de maio de 2025
    logotipo da Thomas Mansfield Wills & Probate

    Resposta da Thomas Mansfield Wills & Probate

    Thank you for your review. We're glad you found the Will writing process straightforward and helpful. We appreciate the recommendation.

    Avaliado com 5 de um total de 5 estrelas

    Provided a very professional and…

    Provided a very professional and friendly service.

    2 de maio de 2025
    logotipo da Thomas Mansfield Wills & Probate

    Resposta da Thomas Mansfield Wills & Probate

    Thank you for your feedback. We're pleased to hear you found our service professional and friendly – that's exactly what we aim for.

    Avaliado com 5 de um total de 5 estrelas

    Seamless

    Seamless, professional free will service.

    11 de março de 2025
    logotipo da Thomas Mansfield Wills & Probate

    Resposta da Thomas Mansfield Wills & Probate

    Thank you for your feedback. We're glad you had a smooth and professional experience with us. Let us know if we can assist you in the future.

    Avaliado com 5 de um total de 5 estrelas

    Very professional and efficient…

    Very professional and efficient service. Good friendly communication.

    3 de março de 2025
    logotipo da Thomas Mansfield Wills & Probate

    Resposta da Thomas Mansfield Wills & Probate

    Thank you for your feedback. It’s great to hear you felt well-supported and informed throughout your experience with us. If you ever need further assistance, we're here to help.

    Avaliado com 5 de um total de 5 estrelas

    Drafting Of Wills - Excellent Service

    My wife and I recently used Thomas Mansfield to draw up our Wills, taking advantage of the Charity Free Wills Network which enables you to get a simple Will drawn up at no cost. You don't have to leave a gift in your Will to the charity who introduced you to the service although we chose to do so.

    Although this must be very small beer to a firm of solicitors, the service provided by Thomas Mansfield was first class. The staff we dealt with (Nicola Crush and Beth Downes) were thoroughly professional, extremely helpful and efficient all the way through the process.

    I would have absolutely no hesitation in recommending Thomas Mansfield based on our experiences.

    3 de março de 2025
    logotipo da Thomas Mansfield Wills & Probate

    Resposta da Thomas Mansfield Wills & Probate

    Thank you for your kind words. We're pleased Nicola and Beth provided a professional and efficient service. Your recommendation is much appreciated. If we can assist you in the future, please do get in touch.

    Avaliado com 5 de um total de 5 estrelas

    Very experienced and helpful…

    Very experienced and helpful solicitors, made the whole process smooth and easy

    19 de fevereiro de 2025
    logotipo da Thomas Mansfield Wills & Probate

    Resposta da Thomas Mansfield Wills & Probate

    Thank you for your feedback. We're glad our team made the process smooth and straightforward for you. If you ever need assistance again, we're here to help.

    Avaliado com 5 de um total de 5 estrelas

    Doing “will for free” we had a…

    Doing “will for free” we had a fantastic response . Nicola was very professional , gave us very good advice and dealt with the necessary forms to make It easy to follow. We did it all on line and completed the process with the able assistance of Beth. What more can you want or need. No hassle and now ( appx 2 weeks later) we have our new wills signed, witnessed and given the ok to store it ( if we wanted to )
    So thank you very much indeed
    Pat and Tony creber

    31 de dezembro de 2024
    logotipo da Thomas Mansfield Wills & Probate

    Resposta da Thomas Mansfield Wills & Probate

    Thank you, Pat and Tony, for your kind words. We're delighted Nicola and Beth made the process smooth and hassle-free for you. It's great to hear you felt well supported and received the advice you needed. If we can assist in the future, please don't hesitate to get in touch.

    Avaliado com 5 de um total de 5 estrelas

    Good experience

    Good response. Knowledge of the matter

    5 de dezembro de 2024
    logotipo da Thomas Mansfield Wills & Probate

    Resposta da Thomas Mansfield Wills & Probate

    Thank you for your feedback. We’re glad you were satisfied with our response and expertise. Please let us know if we can assist further.

    Avaliado com 5 de um total de 5 estrelas

    A very professional service

    A very professional service. The process of preparing our walks was very easy and clear for us to follow.

    28 de novembro de 2024
    logotipo da Thomas Mansfield Wills & Probate

    Resposta da Thomas Mansfield Wills & Probate

    Thank you for your feedback. We're pleased to hear that you found our service professional and the process of preparing your wills straightforward. If you need additional assistance in the future, please don’t hesitate to get in touch.

    Avaliado com 5 de um total de 5 estrelas

    Very clear information

    Very clear information, prompt responses to questions and a pleasure to deal with.

    25 de novembro de 2024
    logotipo da Thomas Mansfield Wills & Probate

    Resposta da Thomas Mansfield Wills & Probate

    Thank you for your feedback. We’re glad you found our service clear and responsive. If we can assist you further, please don’t hesitate to contact us.

    Avaliado com 5 de um total de 5 estrelas

    Excellent communication

    Excellent communication, kept informed of documentation and I liked dealing with a small expert team . This was really important to me having recently lost family member and was shown sensitivity and respect. The whole process was completed in just over three weeks. It has given me peace of mind and cannot thank the company enough.

    18 de novembro de 2024
    logotipo da Thomas Mansfield Wills & Probate

    Resposta da Thomas Mansfield Wills & Probate

    Thank you for sharing your thoughtful feedback. We're so pleased that our communication and the support of our expert team met your needs during such a difficult time. Sensitivity and respect are at the heart of what we do, and it's rewarding to know we could provide you with peace of mind.

    Avaliado com 5 de um total de 5 estrelas

    Both Nicky and Beth were delightful…

    Both Nicky and Beth were delightful everything was completed quickly and efficiently.
    It was an absolute pleasure dealing with them

    11 de outubro de 2024
    logotipo da Thomas Mansfield Wills & Probate

    Resposta da Thomas Mansfield Wills & Probate

    Thank you for your feedback. We’re delighted Nicky and Beth made the process quick and efficient. Please don't hesitate to contact us if we can assist you further.

    Avaliado com 5 de um total de 5 estrelas

    Review of performance Thomas Mansfield solicitors

    Emma and Rhiannon were always so kind caring & patient. It was naturally very difficult because it concerned loss of my dad but also I was very ill & had severe personal problems but they never put me under pressure & were very understanding & kind. They were extremely professional, competent. Excellent service., everything done v well. They worked between 2 countries. I'm extremely grateful to them both

    25 de setembro de 2024
    logotipo da Thomas Mansfield Wills & Probate

    Resposta da Thomas Mansfield Wills & Probate

    Thank you for your review. We're so glad that Emma and Rhiannon could provide the patience, care and understanding you needed during such a challenging time. Handling matters across two countries can be complex, but we're pleased they made the process feel as smooth as possible for you.

    Avaliado com 5 de um total de 5 estrelas

    I am extremely grateful to Riah Sattar…

    I am extremely grateful to Riah Sattar for successfully resolving a complex probate dispute between me and the other beneficiaries, exactly on the terms I requested. Having her on our side was the best decision we made—she is truly an asset. Throughout a very difficult time, Riah provided invaluable advice and support, always making sure I was informed and reassured at every stage. Her professionalism, expertise, and compassion made what could have been an overwhelming process so much easier. It was truly a pleasure dealing with her, and I highly recommend Riah to anyone in need of legal assistance. Thank you again for all your help!

    13 de setembro de 2024
    Avaliação não solicitada
    logotipo da Thomas Mansfield Wills & Probate

    Resposta da Thomas Mansfield Wills & Probate

    Thank you so much for sharing your experience. We're delighted to hear that Riah's expertise and support helped to resolve such a complex situation exactly as you'd hoped. Knowing she could bring clarity, compassion and reassurance during a challenging time means a lot to us. Thank you again for your recommendation, and please get in touch if there’s ever anything else we can help with.

    Avaliado com 5 de um total de 5 estrelas

    Beth and the team

    My sister and I were dealing with Beth Downes from the company in distribution of our late brother’s estate.
    We found Beth and her colleagues to be very accessible either by phone, email or video calls.
    We were kept up to date with everything and found her and her team to be courteous, professional and supportive and the process was explained to us throughout.
    I would like to take this opportunity to thank Beth and the team for a good outcome.

    12 de agosto de 2024
    Avaliação não solicitada
    logotipo da Thomas Mansfield Wills & Probate

    Resposta da Thomas Mansfield Wills & Probate

    Thank you for your kind words. We're so pleased to hear that Beth and our team were able to support you and your sister through this process. We understand how important it is to have clear communication and compassionate guidance, especially in such personal matters. We're glad you felt well-informed and supported every step of the way. Thank you for choosing us, and please don’t hesitate to contact us if there’s anything further we can assist you with.

    Avaliado com 5 de um total de 5 estrelas

    Kathryn was very helpful

    Kathryn was very helpful. We were able to explain what we wanted to do via video call which made the process quick and efficient.

    26 de julho de 2024
    logotipo da Thomas Mansfield Wills & Probate

    Resposta da Thomas Mansfield Wills & Probate

    Thank you for your feedback! It’s great to hear that the video consultations made the process quick and efficient for you. We’re pleased Kathryn was able to help—if you need anything else, we’re here to help.

    Avaliado com 5 de um total de 5 estrelas

    very professional

    very professional, attentive to the details required, followed to completion in a timely manner. will definitely use again when required.

    16 de abril de 2024
    logotipo da Thomas Mansfield Wills & Probate

    Resposta da Thomas Mansfield Wills & Probate

    Thank you for your kind words. We're pleased to hear that you found our services professional and detail-oriented, and that everything was completed efficiently. We appreciate your intent to use our services again and look forward to assisting you in the future.

    Avaliado com 5 de um total de 5 estrelas

    Prompt efficient service preparing my Will

    Prompt efficient service preparing my Will. Good communications and understood and delivered on my instructions.

    16 de abril de 2024
    logotipo da Thomas Mansfield Wills & Probate

    Resposta da Thomas Mansfield Wills & Probate

    Thank you for your feedback. We're pleased to hear that you were satisfied with the prompt service and clear communication during the preparation of your Will. We appreciate your trust and look forward to serving you again.

    Avaliado com 5 de um total de 5 estrelas

    I found Beth to be really helpful to me…

    I found Beth to be really helpful to me with all aspects of probate
    Her speed of response & courtesy was excellent.
    Her professionalism was amazing.
    I would highly recommend Beth & your company to anyone who needs legal advice & services.
    Also I was in another country & everything flowed seamlessly.
    Much appreciated
    Kind regards Anne

    12 de dezembro de 2022
    logotipo da Thomas Mansfield Wills & Probate

    Resposta da Thomas Mansfield Wills & Probate

    Dear Anne

    Many thanks for taking the time to post such a positive review. Providing excellent client care is really important to us and it is very rewarding when clients tells us we are getting it right. Beth is delighted with your kind words.

    Kind regards
    Claire
    Client Care Manager

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