Toast D Avaliações 

78
O TrustScore é 3 de um total de 5

2,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I ordered a kit to celebrate my daughter’s 17th birthday and the whole family loved it. My son used it again with his friends a couple of months later, I just bought new edible supplies from the super... Ver mais

Avaliado com 5 de um total de 5 estrelas

Had a fantastic experience all around using Toast’d products. We had a s’mores kit and a marshmallow kit and we’ve really enjoyed both on separate occasions. Instructions are really easy to follow a... Ver mais

Avaliado com 1 de um total de 5 estrelas

I only wish I had read the reviews before ordering! The actual products are fantastic, that’s if you actually get what was advertised! Customer service is appalling, they choose to attack aggressive... Ver mais

Avaliado com 1 de um total de 5 estrelas

Shockingly poor service!! Paid for fast track delivery on top of £40 on 4 x hot chocolate kits on 4th Dec. NO response to any of my 4 emails. Basically daylight robbery. These are Christmas presen... Ver mais

Detalhes da empresa


Informações de contato

2,9

Bom

O TrustScore é 3 de um total de 5

78 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

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2,9

Todas as avaliações

(78)

45 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

What an amazing idea!

I had such a fantastic experience with Toast’d, The service was absolutely wonderful, friendly, attentive, and made everything super easy from start to finish. Toasting marshmallows was such a fun, cozy activity, especially on a chilly autumn evening. The setup was perfect for gathering with friends, laughing, and enjoying that nostalgic campfire feeling (without needing an actual campfire!).

The marshmallows themselves were delicious perfectly soft inside and crisp on the outside when toasted. It’s such a simple idea, but it turned into one of the most memorable evenings we’ve had this season. Highly recommend Toast’d kits for anyone looking for a unique and heartwarming group activity.

4 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great kits and wonderful customer service.

I was gifted a kit last year from a relative and we loved it so much, ordering ourselves this time and can’t wait. All of my kids aged 2-17 love the whole concept and I find the little tin so convenient! I made a mistake with my order and emailed straight away getting an immediate response. Thank you!

3 de novembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Missing the 'free gift'

Ordered a s'mores kit that came with a free hot chocolate kit for this weekend, with lots of time to spare. The s'mores kit arrived and looks amazing, but the free hot chocolate kit is no where to be seen.

Emailed the company but have had no response. Very disappointing as it was planned as a halloween weekend activity

27 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Not even worth a 1 star rating

Not even worth a 1 star rating. I placed an order for Halloween 2 weeks after still not received. I chased this up and did receive a response. Item was posted we are now 3 weeks later and still not received I have emailed 4 times and received no response shocking I would not recommend

17 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic product and excellent customer service

Fantastic product.
I bought a Christmas s’mores kit for my daughter and it is better than I expected, I can’t wait to use it with her. The biscuits I received in the box were unfortunately broken (due to it either being heavy handled by the post people or it being dropped by them while in transit) I messaged Jonnie about purchasing a replacement pack of biscuits and he sorted it out for me. Excellent customer service and very quick to resolve the issue that wasn’t even their fault.
Definitely worth the money for what is included in the gift box too.

I have purchased a kit for family members for Christmas too and will be purchasing from them again that’s for sure!

Thank you.

29 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Customer service is awful, dont bother using this company

The customer service is literally non existent. I have emailed 4 times on both email addresses and reached out via Instagram but am being completely ignored. Really rude and poor customer service. Ordered a kit which I paid extra for 24hr delivery to take on a family beach trip, did not arrive on time, and in fact arrived 3 days after ordering and when we were away on our trip. The box was damaged, completely pointless purchase and waste of money on postage. As a first time customer I'm totally put off and would not recommend at all.

10 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolute necessity!

These are a necessity if you’re away from home! Both the adults and the kids absolutely loved them. Such an amazing but simple invention. Will definitely be recommending these to friends and family. Highly recommend.

15 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic For Family Reunion

We ordered smore and hot choc kits for a family reunion, absolutely delicious, we all enjoyed them, children and adults alike, we all had fun toasting.... and they arrived really quickly, will definitely order again.

16 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Ordered and surprised the kids with a…

Ordered and surprised the kids with a kit to take on our camping trip. Paid for next day delivery but was shipped on a 48hour delivery service, sent an email querying this but received no reply.
The kit itself is wonderfully presented unfortunately it is difficult to light, and also not clear to see making it dangerous for children to be around. It hardly toasts the marshmallows, only just toasting the outside. Very disappointing purchase.

15 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Wow*

Wow! What a kit. Ordered for a birthday party and it arrived within 2 days, beautifully packaged and the kids absolutely loved it! I tried it and the chocolate was delicious not cheap tasting. Would definitely buy again and brilliant for gifts. I like the way you can use the burner again (use a spoon to open the burner as we struggled initially)

24 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent & Speedy Service For A Corporate Team Event

Even with short notice, Jonnie at Toast'd was incredibly accommodating with our bulk order, which arrived promptly via 24 hour tracked shipping - even overseas to the Isle of Wight! The kits themselves (we ordered the s'mores) arrived well-packaged in lovely blue tissue paper and included high-quality ingredients. In particular, the Belgian milk chocolate was absolutely divine. The marshmallow toaster was impressively powerful, heating up in seconds, making the "virtual campfire" experience both fun and interactive. It was a truly delightful and one-of-a-kind experience for a remote team social — one I would wholeheartedly recommend.

19 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

So yummy!

So yummy!
So much fun to make and easy to use. Great customer service. Recommend using it outdoors.

19 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I ordered a s’mores box and when it…

I ordered a s’mores box and when it arrived, the biscuits were broken. This was no fault of the company and maybe just a rough journey in the post. We still enjoyed the box very much but I advised the company about the problem. I received a new box the very next next day in perfect condition - thank you!

14 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great gift

Great gift idea with a choice of kits with affordable prices. Easy to order and prompt service.

16 de abril de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Poor customer service with no response…

Poor customer service with no response to emails. Ordered a gifting set as a birthday gift for a child, but a cheaper regular set was sent. Contacted them the next day after delivery - this was last week - no response yet! Now too late to mail a replacement :( the concept sounds cute but surely it doesn’t take much to monitor and respond to the customer emails :(

29 de maio de 2025
Avaliação não solicitada

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