I hadn't used Toolchimp before although I purchase quite a lot of power tools. There was a bit of a delay with the supplier of the product that I had ordered but the sales advisor (Dave) kept me f... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Delivery was prompt, quality of products very good, prices competitive. Much cheaper than Amazon, would have given 5 stars but website not the best, needs a refresh I think as not best user interface.... Ver mais
Order sorted after dpd ruined yet another simple delivery. Toolchimp replied to emails and calls multiple times, really good customer service. Sent order out again to clean up after dpd failed there... Ver mais
A empresa respondeu
Bought an einhell impact drill with 2 batteries, and price seemed too good to be true. Was also very sceptical after reading some reviews, but thought if I pay by PayPal, then at least I'm reaso... Ver mais
Detalhes da empresa
- Comércio de ferramentas
- Loja "Faça Você Mesmo"
- Fornecedor de Materiais para Jardins
- Loja de artigos para reforma residencial
- Fornecedor de ferramentas pneumáticas
Escrito pela empresa
ToolChimp boasts over 25,000 product lines from respected manufacturers across the world delivered to your door. We have a UK Based Office & Call Centre. Our office is open from 9am till 5:30pm Monday through to Friday. We are UK based and will help with any issues or questions you may have. Our friendly staff on the customer service team are able to assist with any problems or questions you have either on the phone or via our live chat which is active between working hours. There are real people behind the chat who are ready to deal with any issues immediately as they would normally over the phone.
Informações de contato
Unit 21, Earls Colne Business Park, CO6 2NS, Earls Colne, Colchester, Essex, Reino Unido
- 01376 346 197
- info@toolchimp.co.uk
- www.toolchimp.co.uk
4,1
Muito Bom
2 mil avaliações
Respondeu a 66% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da ToolChimp
Thanks for the great review! 😊
Delighted you’re happy with the product, price, and delivery — really appreciate your support!
Resposta da ToolChimp
Love to hear that! 😄
We work hard to stay competitive on price, so it’s great to know it made a difference — thanks for the support!
Go too place for fast tool deliveries…
Go too place for fast tool deliveries and choice
1 de novembro de 2025
Resposta da ToolChimp
Really appreciate that! 💪
Great to hear we’re your go-to — we’ll keep working hard to deliver fast with a solid range every time. Thanks for the support!
Great service good communication…
Great service good communication delivered as promised
22 de março de 2026
Resposta da ToolChimp
Thanks for the great feedback! 😊
Glad everything went smoothly and arrived as promised — really appreciate your support!
Very easy to purchase
Very easy to purchase, delivery was very quick and kept updated at all times
21 de março de 2026
Resposta da ToolChimp
Thanks for the great review! 😊
Glad you found the ordering easy and the updates helpful — and even better it arrived quickly. Really appreciate your support!
Once ordered (tacwise finishing nails)…
Once ordered (tacwise finishing nails) part of the order came and after contacting the supplier the final part of they order arrived
14 de março de 2026
Resposta da ToolChimp
Thanks for your feedback! 😊
Sorry the order arrived in two parts, but glad we were able to get the remainder out to you quickly after you got in touch. Appreciate your patience and your order!
Quick delivery and arrived on time
19 de março de 2026
Resposta da ToolChimp
Thanks for the great feedback! 😊
Glad your order arrived quickly and on time — really appreciate your support!
Resposta da ToolChimp
Thanks again for the kind words! 😊
Really pleased you’re happy with the service — we appreciate your support!
A1 Service
Great price with super speedy accurate delivery. Highly recommend. Thank you
17 de março de 2026
Resposta da ToolChimp
Thank you for the brilliant review! 🙌
Delighted you’re happy with the price and speedy delivery — really appreciate the recommendation!
Resposta da ToolChimp
Thanks for the great review! 😊
Really pleased you found the website easy to use and everything arrived quickly at a good price — appreciate your support!
Resposta da ToolChimp
Thanks for the great feedback! 😊
Glad you’re happy with the product and the quick delivery — really appreciate your support!
Items didn’t get delivered told a…
Items didn’t get delivered told a couple of different reasons after waiting nearly 2 weeks
A call would of been more productive rather than myself calling them
just to be told they were damaged before they were sent out
Don’t waste your time
8 de março de 2026
Avaliação não solicitada
Resposta da ToolChimp
Sorry to hear about your experience — this isn’t the service we aim to provide.
Waiting that long and then receiving conflicting updates is understandably frustrating, and we should have been proactive in contacting you rather than you having to chase us. That’s on us.
We’re reviewing this internally to improve both communication and dispatch processes. If you’re open to it, please get in touch with your order details and we’ll do everything we can to put this right.
Wrong size was too small but got £10…
Wrong size was too small but got £10 refund which was a kind jester from supplier
14 de março de 2026
Resposta da ToolChimp
Thanks for your feedback 😊
Sorry the size wasn’t quite right, but glad we could offer a small refund to help. Appreciate your understanding and your order!
Resposta da ToolChimp
Thanks for the review! 😊
Really glad you’re happy with the service — we appreciate your support!
ordered 3pm Sunday received order 10…
ordered 3pm Sunday received order 10 am tuesday
15 de março de 2026
Resposta da ToolChimp
Thanks for the great feedback! 😊
That’s exactly what we like to see — ordered Sunday, delivered Tuesday morning 💪
Really appreciate your support!
From ordering the item to delivery 2…
From ordering the item to delivery 2 days
Can't ask for better.
9 de março de 2026
Resposta da ToolChimp
Thanks for the great review, Howard! 😊
Two-day delivery is exactly what we aim for — glad it hit the mark. Really appreciate your support!
Dispatched quickly and exactly the item…
Dispatched quickly and exactly the item advertised and required.
Very well packaged.
Thankyou Toolchimp
13 de março de 2026
Resposta da ToolChimp
hanks for the great review, Nathan! 😊
Glad everything arrived quickly, exactly as expected, and well packaged — really appreciate your support!
Appears to be exactly what I ordered
Appears to be exactly what I ordered. Not used it yet but will get good use of it.
I’ve used this now as well moved house. Took the beds down and some cupboards apart. Also took some kennels down and back up in no time. Mixed size bolts and able to mix it up and sort it all out. It’s a cracking bit of kit. Utilised loads of the parts. Thank you.
13 de março de 2026
Resposta da ToolChimp
Thanks for the review! 😊
Glad everything looks as expected — hope it serves you well once you get using it. Really appreciate your support!
Not packed properly (underneath only)
Not packed properly (underneath only). Result: staple variety blister pack split open and a 3d puzzle of broken staple strips to try to re-assemble.
13 de março de 2026
Resposta da ToolChimp
Hi Simon,
Apologies for this — that sounds frustrating.
Packaging should protect items properly in transit, so we’ll be looking into this. If you can contact us with your order details, we’ll get this sorted for you as quickly as possible.
Resposta da ToolChimp
Thanks for the great review, Mark! 😊
Glad you’re happy with the value, packaging, and delivery — really appreciate the kind words!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.