I hadn't used Toolchimp before although I purchase quite a lot of power tools. There was a bit of a delay with the supplier of the product that I had ordered but the sales advisor (Dave) kept me f... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Delivery was prompt, quality of products very good, prices competitive. Much cheaper than Amazon, would have given 5 stars but website not the best, needs a refresh I think as not best user interface.... Ver mais
Order sorted after dpd ruined yet another simple delivery. Toolchimp replied to emails and calls multiple times, really good customer service. Sent order out again to clean up after dpd failed there... Ver mais
A empresa respondeu
Bought an einhell impact drill with 2 batteries, and price seemed too good to be true. Was also very sceptical after reading some reviews, but thought if I pay by PayPal, then at least I'm reaso... Ver mais
Detalhes da empresa
- Comércio de ferramentas
- Loja "Faça Você Mesmo"
- Fornecedor de Materiais para Jardins
- Loja de artigos para reforma residencial
- Fornecedor de ferramentas pneumáticas
Escrito pela empresa
ToolChimp boasts over 25,000 product lines from respected manufacturers across the world delivered to your door. We have a UK Based Office & Call Centre. Our office is open from 9am till 5:30pm Monday through to Friday. We are UK based and will help with any issues or questions you may have. Our friendly staff on the customer service team are able to assist with any problems or questions you have either on the phone or via our live chat which is active between working hours. There are real people behind the chat who are ready to deal with any issues immediately as they would normally over the phone.
Informações de contato
Unit 21, Earls Colne Business Park, CO6 2NS, Earls Colne, Colchester, Essex, Reino Unido
- 01376 346 197
- info@toolchimp.co.uk
- www.toolchimp.co.uk
4,1
Muito Bom
2 mil avaliações
Respondeu a 66% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent service and price
10 de março de 2026
Resposta da ToolChimp
Thanks for the great feedback! 😊
Really pleased you’re happy with both the service and the price — we appreciate your support!
There was something missing in the…
There was something missing in the delivery... They sorted it out thanks
5 de março de 2026
Resposta da ToolChimp
Thanks for your review, Mark! 😊
Sorry there was something missing initially, but glad we could get it sorted quickly for you. Really appreciate your support!
Poor delivery experience
Unfortunately had a really poor delivery performance. Had no updates on dispatch until I chased and then it apparently had got lost. Eventually got a delivery date but courier didn't attempt delivery stating that we were closed but in fact someone was available the whole time. Again no information until I chased. Hopefully it will arrive on next attempt as I need the item.
9 de março de 2026
Resposta da ToolChimp
Thanks for the great review, Adam! 😊
Brilliant to hear you’re happy with the quick service — cheers for the support!
Resposta da ToolChimp
Thanks for the review, Christopher! 😊
Really pleased you’re happy with the service — we appreciate your support!
Service was spot on
8 de março de 2026
Resposta da ToolChimp
Thanks for the great review, Robert! 😊
Glad everything was spot on — really appreciate your support!
Toolchimp purchase
I hadn't used Toolchimp before although I purchase quite a lot of power tools.
There was a bit of a delay with the supplier of the product that I had ordered but the sales advisor (Dave) kept me fully informed throughout with updates.
I felt the process was quite personal and friendly as Dave phoned me a couple of times with updates which kind of sets Toolchimp apart a bit from other larger suppliers.
Will definitely use them again.
7 de março de 2026
Avaliação não solicitada
DO NOT USE
DO NOT USE. This company is little better than a scam site. They sent me two items that were incompatible, after I’d specifically requested their advice on what to buy. It turned out they don’t even stock compatible items, and they refused to refund or replace.
27 de fevereiro de 2026
Avaliação não solicitada
I haven’t even received my item yet
I haven’t even received my item yet. Should have been delivered on Thursday and it’s now Sunday.
3 de março de 2026
Fast and efficient
Fast and efficient, delivered on time, and good quality products
1 de março de 2026
Order dose not arrive!
was told item was in stock so ordered, then it did not arrive found order was canceled by the sales person ( no longer employed?) so re orded as i was told definitely next day AM delivery, 2 days later still not delivery will not be using again. update i have been offered £20 off the total order for the troubles.
25 de fevereiro de 2026
Great price on the Kapro level set and…
Great price on the Kapro level set and prompt delivery.
23 de fevereiro de 2026
Great and quick service
25 de fevereiro de 2026
Quick delivery on my spot stands
Quick delivery on my spot stands. No complaints. Great service. Quality merch. Wouldn't hesitate to use this company again.
24 de fevereiro de 2026
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.