Great services turn over for the vehicle was spot on, all staff friendly and funny massive support from Michael and Johny great work guys, will be back for our next car cant fault anything, great job... Ver mais
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I have bought my car from Syed and honestly cannot fault anything from Great Customer Service and a reliable place to buy your car. Any issues he will resolve it 100% trustworthy :) So thanks Syed... Ver mais
We seen the car online and reserved it. Went there and the car was exactly as described very happy with our purchase nice and easy process whole team and owner was very welcoming and friendly, offered... Ver mais
They lie, mot not completed but all advisories missing, engine warning light , never fixed, there garage did service while car was in Wolverhampton ,odd you would travel from there for service... Ver mais
Detalhes da empresa
Escrito pela empresa
motors
Informações de contato
Reino Unido
- www.toprightcarcentre.com
3,6
Bom
22 avaliações
Sem histórico recente de pedidos de avaliações
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Não respondeu a avaliações negativas
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Reluctantly I must leave a negative…
Reluctantly I must leave a negative review here. Without test driving (I live in West Midlands)I bought an N cat Nissan Duke VA17 XFM on 6th May, I was assured by the salesman that it had been professionally repaired, a walk around video confirmed that the air con was working, a particular concern of mine, and that it was in his words ‘nice and chilly’. The car arrived a week later and it looked perfect inside and out and I was thrilled with my new purchase. I drove it to the petrol station and it was apparent that the air con didn’t work, quick trip to get it re-gassed revealed that the Condenser radiator, (which was completely bent, bracket had dislodged and pierced a hole in the condenser so the air con could not have been working as no gas. The radiator fan was jammed and not turning and all bolts holding the condenser in place at the bottom were missing, other bolts had been glued into place. Photos prove my point. No V5 or MOT certificate was supplied and the Warranty was not activated. So none of the usual ‘admin ‘ was done. The Pre-Delivery Inspection Report did not match the car supplied, notably the ‘coolant system level and condition’ was certified at checked and signed by the salesman. As I was clearly mis sold this car the business owner kindly agreed to take the car back and give me a refund. I am shocked and disappointed to find that the owner of Top Right Car Centre has charged me a £250 admin fee. My consumer rights are clear that there shall be no admin fee charged.
So Thankyou, (business owners name removed at their request), not only have you supplied a faulty car to me (the salesman informed me that it will have to be repaired before being sold on) but I have been without a car for 2 weeks while delivery/collection was sorted. You have charged me £250 for what? You performed no admin.
I’m a retired lady, i am not a demanding customer, I don’t like leaving negative reviews, but this is simply shocking behaviour by a ‘family run Company’. So disappointed. What are you going to spend my money on business owner?
Update 10th October 2025 - I still have not received my refund of £250 ‘admin fees’
10 de outubro de 2025
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