TOTMAvaliações 

156
O TrustScore é 4 de um total de 5

3,9

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

I like the fact they are natural but they don’t stick to your underwear. I usually buy flo and love them but was court short as my supermarket didn’t have any in stock so I had to get these instead sa... Ver mais

Avaliado com 5 de um total de 5 estrelas

I absolutely love TOTM pads and I only wish they could be a little bit more affordable so my teenager could also use them. We both suffer from heavy long lasting periods so sadly I cannot afford payin... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent product, great company. Been using TOTM for years now. I won't ever go back to plastic pads or tampons again. Not only for the environment, but TOTM are so much more comfortable and... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I started using TOTM Non Applicator tampons a few months ago and I am so pleased with their comfort and feel. Unlike other eco conscious products that I have tried before, I feel very protected w... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de produtos de higiene
  2. Produtor de Bens de Consumo Rápido
  3. Centro de Saúde e Beleza
  4. Atacadista de artigos de higiene
  5. Organização de mulheres

Escrito pela empresa

Comfortable and naturally absorbent organic cotton tampons, pads, liners & zero-waste menstrual cups delivered to your door when you need them.


Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

156 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,9

Todas as avaliações

(156)

29 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Love love love the brand

So glad I discovered this brand- I’ve been trying to reduce my plastic consumption and really like knowing the products are all as natural as possible. I’ve used their website and was impressed at the quick (and free!) delivery. Always pleased to support a b corp as well.

26 de abril de 2025
Avaliação não solicitada
logotipo da TOTM

Resposta da TOTM

Hi Lauren! Thank you so much for taking the time to leave such a lovely review! We really appreciate your support. Take care - Team TOTM

Avaliado com 5 de um total de 5 estrelas

I've been using TOTM pads for a little while...

I've been using TOTM pads for a little while now and I love them! Mainstream, popular brands used to cause problems for me and I now understand that's because of the chemicals they use! TOTM pads are organic cotton with no nasties and I find them really gentle on my skin. I love the subscription too because it's no fuss - what I need every month arrives in the post, and I can quickly log on to make changes if I need to. The branding and ethos behind the company are also super cool. I think their products are definitely worth the cost!

30 de abril de 2025
Avaliação não solicitada
logotipo da TOTM

Resposta da TOTM

Hi Catrin! Thank you so much for taking the time to leave such a lovely review! We really appreciate your support. Take care - Team TOTM

Avaliado com 5 de um total de 5 estrelas

Better for my body

I have been using TOTM for a few years and have found it to be a great product, so much better for my body. When you start researching what other period care products are made of, it’s actually quite shocking. I like that I can subscribe online but also they are in Tesco. Thank you TOTM.

29 de abril de 2025
Avaliação não solicitada
logotipo da TOTM

Resposta da TOTM

Hi Maria! Thank you so much for taking the time to leave such a lovely review! We really appreciate your support. Take care - Team TOTM

Avaliado com 5 de um total de 5 estrelas

Recent Convert! No going back.

When you "deep dive" into different topics like I do, it's startling what is in SO MANY period care products, toxic stuff that has no business being near my vagina!
Doing the research, I found TOTM to have the cleanest, safest products, no nasties and sustainable too.

22 de abril de 2025
Avaliação não solicitada
logotipo da TOTM

Resposta da TOTM

Hi Holly! Thank you so much for taking the time to leave such a lovely review! We really appreciate your support. Take care - Team TOTM

Avaliado com 5 de um total de 5 estrelas

Fantastic great quality product

Love the products - they don’t irritate and perform strongly - I wouldn’t use any other products now I’ve used (and use) TOTM. the customer service is great and I love having a subscription which allows me to have one less admin task to do!

29 de abril de 2025
Avaliação não solicitada
logotipo da TOTM

Resposta da TOTM

Hi Sally! Thank you so much for taking the time to leave such a lovely review! We really appreciate your support. Take care - Team TOTM

Avaliado com 5 de um total de 5 estrelas

Great Product. Great Service

I bought this product for my daughter as I was worried about all the bad chemicals that are in competing products. Great product. Great service. Simple.

30 de abril de 2025
Avaliação não solicitada
logotipo da TOTM

Resposta da TOTM

Hi Scott! Thank you so much for taking the time to leave such a lovely review! We really appreciate your support. Take care - Team TOTM

Avaliado com 5 de um total de 5 estrelas

Great experience with TOTM

Great experience with TOTM - love the business ethos of organic period products, and I received extremely helpful, prompt, kind and efficient customer care when I needed help. Thanks Bronwen and everyone at TOTM!

29 de abril de 2025
Avaliação não solicitada
logotipo da TOTM

Resposta da TOTM

Hi Elsa, Thank you so much for taking the time to leave such a lovely review, we really appreciate the support! Take care - Team TOTM

Avaliado com 2 de um total de 5 estrelas

As a newbie…great first little flow .. anything more 🥴

As a newbie…. We have these through work x
My honest opinion.. there great for light flow… anything more 🥴
Leak, just don’t do job 😢

20 de abril de 2025
Avaliação não solicitada
logotipo da TOTM

Resposta da TOTM

Hi Pearl,

Thank you so much for taking the time to leave a review – it’s lovely to hear that your workplace is part of our scheme!

I’m really sorry to hear that our products didn’t work for you. We completely understand that everyone’s needs are different, and we’re always working to make sure we offer the best possible experience which is why feedback like yours is so important to us! I’d like to reassure you that our products are designed to meet the standard absorbency ranges for Light, Regular, and Super and Super plus in pads and tampons.

Thanks again for your feedback - Team TOTM

Avaliado com 5 de um total de 5 estrelas

Love these products!

Love these products, organic cotton and no chemicals unlike other brands! I've been using the subscription for years so never short of period products

11 de março de 2025
Avaliação não solicitada
logotipo da TOTM

Resposta da TOTM

Thank you so much for such a lovely review! - Team TOTM

Avaliado com 5 de um total de 5 estrelas

Great!

I started using their liners and tampons because I wanted to find something that was natural and not polluting after reading about the chemicals in mainstream brands. I'm pleased to say they are the most comfortable period care I've experienced. Very pleased!

4 de março de 2025
Avaliação não solicitada
logotipo da TOTM

Resposta da TOTM

Thank you so much for such a lovely review! - Team TOTM

Avaliado com 5 de um total de 5 estrelas

I love love LOVE their Natural Pads……

I love love LOVE their Natural Pads… They are the most softest pads I have ever bought and I can’t see myself going back to any other pad that I have used before… It’s such a game changer.

13 de novembro de 2024
Avaliação não solicitada
logotipo da TOTM

Resposta da TOTM

Hi Meg, Thank you so much for taking the time to write such a lovely review! Glad to hear you love our Natural pads as much as we do! - Team TOTM

Avaliado com 1 de um total de 5 estrelas

Terrible customer service

Terrible customer service, really do not care about their customers. I have been waiting for my order since the 17th of December. Received an email eventually to say the order is delayed with the courier. I have repeatedly asked for either a refund or to replace my existing order, still waiting for reply.

8 de janeiro de 2025
Avaliação não solicitada
logotipo da TOTM

Resposta da TOTM

Hi Freya,

I’m so sorry about the delay with your order. I completely understand your frustrations, and we’re doing everything we can to make things right. We take great pride in the quality of our service, but unfortunately, a rare delay in our warehouse over the Christmas period has impacted your order. Please rest assured we’ve been working to get this resolved as a priority.
If you could please get in touch today, then I can go ahead and process a refund for you, as I truly appreciate that this is not the level of service you should expect from us. As a small business, we value every single customer, and I’m deeply sorry that we didn’t meet expectations this time. We’ll be reviewing our response to this issue to improve our processes and ensure this doesn’t happen again.

Thank you so much for your patience and understanding.

Best regards,
Bronwen

Avaliado com 2 de um total de 5 estrelas

Applicators don’t work

So wanted a plastic free product but the tampons are useless! I threw so many away the applicators don’t work on so many of them the twist mechanism doesn’t work or gets stuck. Such a shame and waste of money.

12 de dezembro de 2024
Avaliação não solicitada
logotipo da TOTM

Resposta da TOTM

Hi there, I'm so sorry to hear you've been struggling with our applicator tampons! I would love to look into this further, if you could please reach out to us at customercare@totm.com.

Thanks - Team TOTM

Avaliado com 5 de um total de 5 estrelas

Finally

First time in my 13 years of having heavy periods I haven't had to worry about leaking. I was worried when using their super flow pads I would leak because they're so thin but they hold so much! They're also very comfortable and don't irritate my skin at all and my pain was less severe too! so glad I switched to this brand I'm sticking to them from now on.

30 de outubro de 2024
Avaliação não solicitada
logotipo da TOTM

Resposta da TOTM

Hi Nia,

Thank you so much for taking the time to leave such a lovely review! We really appreciate it! - Team TOTM

Avaliado com 2 de um total de 5 estrelas

liners need a better glue

I got some panty liners:
Pros: soft material, thin, no plastic packaging.
Cons: the liners don't stick enough and often get displaced during the day or crumpled up.

13 de agosto de 2024
Avaliação não solicitada
logotipo da TOTM

Resposta da TOTM

Hi there, I'm really sorry you didn't get on with our liners, this is very disappointing to hear as we usually have great feedback on our liners! I would love to look into this further, if you could email us at customercare@totm.com. Thanks - Team TOTM

Avaliado com 3 de um total de 5 estrelas

Good tampons but the applicators are so…

Good tampons but the applicators are so painful. I bought 2 boxes and the applicators are the same in both the tampon is pushed out too far and the cardboard scrapes the inside of your vagina so bad! It really hurts. Would not buy again at fear that they would be painful

18 de julho de 2024
Avaliação não solicitada
logotipo da TOTM

Resposta da TOTM

Hi there,

I'm so sorry to hear you had such an unpleasant experience with our applicator tampons! I would love to look into this further, if you could reach out to us at customercare@totm.com

All the best, Beth

Avaliado com 1 de um total de 5 estrelas

Poor customer service!!

I have been using TOTM for a few years and always loved their Subscription options, and that they are one of the few brands that does Organic Super Plus Non-Applicator Tampons. I have been waiting for my order from the 6th July, and then ordered it again on the 15th July. I have need my monthly products (as I am trying not to bulk buy or give in to overconsumption). I emailed customer service to be told an item was out of stock hence them not sending my entire order! No communication and I've been charged twice for items which I have not received. I will be cancelling my subscription once I have received my items. AVOID TOTM, go elsewhere where they actually send your products!

21 de julho de 2024
Avaliação não solicitada
logotipo da TOTM

Resposta da TOTM

Hi Ellen, I'm really sorry to hear that you feel like you received poor customer service. As we discussed in our email conversation, we faced some unexpected production delays that were out of our hands. I understand that our communication could have been better in this case, and I want to apologize for the inconvenience caused. Please know that our top priority is customer satisfaction, and we are committed to using all feedback to better improve our communication efforts and prevent this from happening again in the future. All the best, Bronwen

Avaliado com 5 de um total de 5 estrelas

I am so happy I found TOTM

I am so happy I found TOTM ! Very high quality of products, easy to use and organic. LOVE IT!

Never again buying period pads in the shop as they are all full of perfumes toxins etc.

6 de julho de 2024
Avaliação não solicitada
logotipo da TOTM

Resposta da TOTM

Hi there! Thank you so much for leaving such a lovely review!

Avaliado com 3 de um total de 5 estrelas

Wanted to love these but applicator is useless.

Wanted to love this brand, as I find the mainstream brands all make me feel uncomfortable. The pads and liners are great. But sadly the applicator for the tampons is utterly useless, yes you twist them to release but they still just don’t do the job and you end up throwing more in the bin that you can use. I’ve swapped to the non-applicator version on my next delivery to see if these are any better.

2 de julho de 2024
Avaliação não solicitada
logotipo da TOTM

Resposta da TOTM

Hi Lynda,

I'm so sorry to hear you didn't get on with our applicator tampons. I'd love to discuss this further with you, could you please email us at customercare@totm.com so we can investigate further.
Thanks - Team TOTM

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais