Came across this brand through listening to a Paul Mort Podcast with the brand creator. Recently back into running so bought a couple of tops for £28 each. Transaction on the website was slick, delive... Ver mais
A empresa respondeu
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Came across this brand through listening to a Paul Mort Podcast with the brand creator. Recently back into running so bought a couple of tops for £28 each. Transaction on the website was slick, delive... Ver mais
A empresa respondeu
Ordered warm hoodie in black then warm up T shirt in grey with matching shorts. Found this brand on Instagram and like the style. The fit of these clothes is perfect for me and great quality of mat... Ver mais
First delivery took a while and got sent back to TOYG because the carrier told I wasn't home (I was home), then they directly sent a new package with my order which I did receive. I love the fit of th... Ver mais
So I came across " TOYG " and the " Warm Up " collection of T-shirts on Instagram and I instantly knew I had to get one of those tees, so on launch day I pulled the plug and brought the grey T-shirt a... Ver mais
A empresa respondeu
We are devoted to creating a brand that redefines sportswear, Creating products at the highest level of quality as we use premium grade fabrics while making sure our silhouettes are the perfect fit. Keeping with our old school sportswear / streetwear aesthetic feel, we create products that can be worn to train in but can also diverse into everyday wear. TOYG is a acronym for top of your game, Established on the 5th August 2020.
Reino Unido
Returned some of my order to the returns address stated on their website. Items were delivered back to them with proof on the 15.06.2022 but I heard nothing back. I emailed 3 times and have been in contact with them via Instagram.
The company have responded to me to admit their mistake as they updated their returns address a couple of days after I returned my items and have since moved warehouse.
2 weeks later and I have STILL not been refunded. It is essentially theft now as they’re ignoring me via email and Instagram now.
AVOID. AVOID. AVOID.
Cannot believe companies are allowed to operate this unprofessionally. I tried to be courteous and patient but I am sick of being ignored.
Amazing quality! Items were delivered in 2 working days! I will be back 100%
Ordered items over 2 weeks ago and still not arrived. Order stated 1-2 days delivery once dispatched.
Poor communication, inaccurate delivery timescale, paid for next day delivery and still waiting nearly 3 weeks later
Took way to long to dispatch, took cash from me on 27th and have still not received my order.
Shipping speed too slow and it tooks over 20 days
Ordered on the 7th of Dec and promised a 1/2 days delivery. Been nearby 2 weeks and nothing has been received. Contacted the customer service team via Instagram throughout this whole time and got told first order was held at the Royal Mail depot due to high demand and should be delivered in 1-2 days. After I kept on chasing them daily, they finally told me they haven’t received my orders from the factory and won’t be ready soon. My order is actually a preorder, but however on their website, the item is still not being listed as out of stock which will certainly misguide more customers. Very disappointed with the experience and will certainly never shop at this brand ever.
Excellent sports wear, comfortable and stylish.
Delivery was fast although one item was missing but it was sent shortly after.
Excellent clothing for exercise, really well made materials
First delivery took a while and got sent back to TOYG because the carrier told I wasn't home (I was home), then they directly sent a new package with my order which I did receive. I love the fit of the warm up series!
21 Days and my cloths are still not there.
On top the service is really really really Bad

Resposta da TOYG
Ordered multiple times from TOYG, all good quality tops. Can’t fault them.
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