TradeMore Avaliações 

129
O TrustScore é 2 de um total de 5

1,8

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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

I trusted Trademore twice and had a pleasant experience, but now the third time I have ordered a phone for my son to come by Christmas. This has still not arrived and I was not given tracking even t... Ver mais

Avaliado com 1 de um total de 5 estrelas

I trusted Trademore twice and had a bad experience. I have ordered a phone for my daughter on 12/12 to come by Christmas. The phone still had not arrived and I was not given tracking information onc... Ver mais

Avaliado com 1 de um total de 5 estrelas

I sent a phone to TradeMore. They sent a digital MasterCard debit card for payment. The debit card never worked - I tried dozens of times with different online retailers. I received an error message w... Ver mais

Avaliado com 5 de um total de 5 estrelas

After researching this website & looking into reviews I decided to try my luck & buy my first iPhone from TradeMore. I’m glad I did. The shipping was fast. The price was extremely affordable. The cond... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Celulares
  2. Loja de Eletrônicos

Informação fornecida por fontes externas variadas

Our team at TradeMore strives to create a seamless customer experience that empowers people to unlock the value of used devices in a sustainable manner. We believe that an older device has more value being re-purposed out in the world than sitting in a drawer collecting dust. Our goal is to extend the life-cycle of technology, while reducing the impact on our environment and passing the value onto our customers.


Informações de contato

1,8

Ruim

O TrustScore é 2 de um total de 5

129 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,8

Todas as avaliações

(129)

0 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

First time buying from a website I…

First time buying from a website I wasn’t sure if it was trustworthy, however I took a chance and I don’t regret it! I ordered and iPhone X Max and got what I ordered for a good deal !! Only problem is shipping was reallly expensive .

31 de julho de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

worst CS experience - poor quality - terrible return process

I bought an iPhone XS and it was good condition, priced slightly high for the "excellent condition". The battery for a 1 year old phone should have been better than 85%. The screen did have a scratch.

My account never saved my order, so I could never track it. I emailed customer service they said they would fix it... never happened, 2 requests.

The letter "E" stopped working so I requested a return, again this was $485 phone in "excellent condition".
The return process never sent instructions or the pre-paid mailing label I had to make a request for it. I sent it immediately and it took 10 days to arrive by UPS ??? after being returned for 11 days now it has still not been refunded. I have now been told it was not received on the day I was first told, and said it may take even longer. They have fought this return every step delaying it, unfortunate for a business that I would not choose this type of small business again, and only buy from a phone company now.

17 de junho de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Exceptional

I’ve been buying for a year now and over 150 devices. Quality is exceptional and one of the things we like the most is the packaging. Great customer service, very attentive and professional.

15 de junho de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic company and products. Extremely professional.

I was so happy with my experience at TradeMore! Excellent phones, the best price around, super fast shipping, and great customer service. They took all the guesswork out of buying a used phone online.

4 de junho de 2020
Avaliação não solicitada
logotipo da TradeMore

Resposta da TradeMore

Hi Shaun,

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!

Thank you,
Trademore

Avaliado com 5 de um total de 5 estrelas

It was such a good experience with…

It was such a good experience with them. i had a couple questions and i emailed their customer service and they emailed me back by the next day with an answer. ordering the phone was so simple, i was a little worried about the security of the site but everything was perfect. I ordered my phone on a friday night and it was on the truck the next morning on its way to me. 10/10 a good experience and will definitely buy from them again.

29 de maio de 2020
Avaliação não solicitada
logotipo da TradeMore

Resposta da TradeMore

Hi Kambry,

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. We put our customers' experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words.

Trademore

Avaliado com 5 de um total de 5 estrelas

Higest price paid for old iPhone

Used them for the first time to sell my daughter's old iPhone and the price offered was much higher than Apple, Best Buy, Gazelle. Transaction and shipping was quick and easy. Electronic MasterCard as payment worked just fine. Will be my 1st stop when ready to sell next round of iPhones

22 de maio de 2020
Avaliação não solicitada
logotipo da TradeMore

Resposta da TradeMore

Hi GRD,

Thank you so much for taking the time to leave us this amazing review. It means the world to us and to our entire team! We look forward to trading with you again soon!

Thank you,

Trademore

Avaliado com 5 de um total de 5 estrelas

After researching this website &…

After researching this website & looking into reviews I decided to try my luck & buy my first iPhone from TradeMore. I’m glad I did. The shipping was fast. The price was extremely affordable. The condition of the phone was in fact “excellent” my SIM card from my network provider worked without any problems. Would definitely recommend TradeMore to my family & friends & will be using them in the future.

13 de maio de 2020
Avaliação não solicitada
logotipo da TradeMore

Resposta da TradeMore

Hi Jamie,

Thank you so much for taking the time to leave us this amazing review. We are thrilled that you loved your experience with your first iPhone. Our staff will definitely be happy to read what you wrote. We put our customers' experience and satisfaction as our priority. We look forward to providing you with another certified pre-owned device.

Thank you,
Trademore

Avaliado com 3 de um total de 5 estrelas

Still haven’t had a order number

Still haven’t had a order number. I’ve contacted twice & it says they took the money out of my account. I’m worried it won’t show. Especially in the 2 days. Which would be tomorrow. Customer Service, is not good at all.

2 de maio de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

While the phone condition was good (not…

While the phone condition was good (not quite the excellent they claimed) my problem was that the phone I purchased still had an unpaid balance due which is not cool. I can’t recommend buying from them...
Update: TradeMore responded and offered to help which I appreciate, but the phone is already on its way back being returned. That said, selling phones that have unpaid balance due is not cool and as stated, my review above stands

27 de abril de 2020
Avaliação não solicitada
logotipo da TradeMore

Resposta da TradeMore

Hi Espo,

Thank you for your review. I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to our attention. We can help resolve the issue. Would you please contact us at support@trademore.com?

Thank you ,
Trademore

Avaliado com 5 de um total de 5 estrelas

Ordered 3 phones from them so far

Ordered 3 phones from them so far ! All working perfectly and very happy with my purchase! No issues what so ever

26 de abril de 2020
Avaliação não solicitada
logotipo da TradeMore

Resposta da TradeMore

Hi Laura,

Thank you so much for taking the time to leave us this amazing review. We are happy to hear you love your purchase.

Thank you,

Trademore

Avaliado com 5 de um total de 5 estrelas

WOW.

So , here to share an amazing experience. First of all, the price was ridiculously good. Second, my order shipped THE SAME NIGHT. THIRD , And most importantly... it is noon THE NEXT DAY ... and my package is already here? Wow just wow. Thank you guys so much. Word of advice, when checking FEDex I lived fairly close to their warehouse I think , but honestly it’s still amazing how quick it got , especially with all this craziness going on. Thank you guys, and I hope ppl looking to buy phones buy them here and no where else! No I am not getting paid for this, just extremely pleased with the overall customer experience.

16 de abril de 2020
Avaliação não solicitada
logotipo da TradeMore

Resposta da TradeMore

Hi Chrissy,

Thank you for the great review. We are happy to hear you had a great experience with us. We strive to provide great service and products even during this time. We hope you shop with us again.

Thank you again,
Trademore

Avaliado com 5 de um total de 5 estrelas

Visited TradeMore yesterday for the…

Visited TradeMore yesterday for the first time and was impressed with how easy it is to navigate. I was able to find the refurbished phone my son wanted in under 30 seconds and flipped through options to find the best deal. The price was competitive given its fully tested and includes a 30 day return policy. It shipped same day which exceeded the sites commitment to ship the next day. I’m very happy with the experience!

17 de março de 2020
Avaliação não solicitada
logotipo da TradeMore

Resposta da TradeMore

Hi Justin,

Thank you for taking the time to give such an awesome review and to share your experience. We are happy you were to find a phone for your son at a great price. We look forward to working with you again.

Thank you again,

Trademore

Avaliado com 5 de um total de 5 estrelas

Excellent

Excellent - they make the process quick and easy.

8 de março de 2020
Avaliação não solicitada
logotipo da TradeMore

Resposta da TradeMore

Hi Darin,

Thanks for taking the time to share your feedback with us. We hope to work with you again!

Thanks,
Trademore

Avaliado com 5 de um total de 5 estrelas

They give you a good price on your…

They give you a good price on your items and the pay is fast. I love it and we’ll be coming back. Try it, you we’ll not be disappointed.

8 de março de 2020
Avaliação não solicitada
logotipo da TradeMore

Resposta da TradeMore

Hi Matt,

We're happy you had a great experience with us! Thanks for your trust, we're thankful for amazing customers like you. We hope to work with you again!

Thanks,
Trademore

Avaliado com 5 de um total de 5 estrelas

Could not be happier with my TradeMore experience!

Could not be happier with my TradeMore experience! Went online, filled out the information and a box arrived within a few days for me to mail my device back. Within a couple of days of putting the package in the mail I was paid via PayPal. The amount TradeMore paid me was much more than any other company offered, by a significant amount too, and I was a little worried as they quoted a nice price online but would find some reason to pay less once the device was in their hands but they paid the quoted amount and were very honest and upfront!

6 de março de 2020
Avaliação não solicitada
logotipo da TradeMore

Resposta da TradeMore

Hi Jason,

Thank you so much for taking the time to leave us this amazing review. We trust our customers' word when they give us details on the device for trade-in. We are happy you were pleased with your trade-in value. We hope to work with you again!

Thanks,

Trademore

Avaliado com 5 de um total de 5 estrelas

Decent price for the phone and quick…

Decent price for the phone and quick and easy process. Had my money in my account in roughly a week and a half from the very beginning of the process.

6 de março de 2020
Avaliação não solicitada
logotipo da TradeMore

Resposta da TradeMore

Hi Josh,

Thanks for taking the time to write this review. I'm glad you felt our process was well done. It's something we've worked hard on and we're pleased our efforts resonated with you.

Thanks,
Trademore

Avaliado com 5 de um total de 5 estrelas

I rated the condition of my iPad at a…

I rated the condition of my iPad at a poor level and once received by TradeMore, they rated the condition better than I. I ended up getting 50% more on the trade than I anticipated. Honest, quick transaction.

6 de março de 2020
Avaliação não solicitada
logotipo da TradeMore

Resposta da TradeMore

Hi Steve,

Thanks for this great review! We are happy you were able to get more for your iPad. We hope to work with you again soon.

Thanks,
Trademore

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