I bought a length of pipe, and just an hour or so after purchase my builder messaged to say he'd made an error and it wasn't needed after all. I called their customer service number (which was very ea... Ver mais
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Veja o que dizem as avaliações
As an amendment to my review below, it turns out I am just an idiot who cannot add up. The delivery charge was correct. I didn't receive the email on the 31st however. But did receive the email fol... Ver mais
A empresa respondeu
I was able to find everything I wanted for my project on the website. Order placed on Sunday with confirmation email to confirm purchase. Order dealt with inside the period shown on their website, wit... Ver mais
The delivery was very slow to dispatch and when received three items were wrong. I telephoned to report the issue and was on hold for a long time. When I asked for the replacement items to be sent t... Ver mais
Detalhes da empresa
Sobre Trade Pipes
Escrito pela empresa
Trade Pipes provides high quality, low price plastic building products from leading UK and European manufacturers.
All our products are manufactured to the highest standards and comply with all current UK and European standards. Our staff are friendly and efficient and have over 50 years combined experience in the plastics pipe industry.
Trade Pipes is dedicated to providing excellent service to both the Trade and to DIY customers at highly competitive prices.
Here at Trade Pipes, we are stockists of a wide-range of building and plumbing materials, such as:
- Underground drainage pipe and fittings in sizes ranging from 82mm to 315mm.
- Guttering and rainwater pipe in both push fit and solvent weld varieties.
- Electrical cable ducting ranging from 40mm to 160mm.
- MDPE water pipe in sizes ranging from 20mm upwards.
- Over fifty different varieties of channel drainage, land drainage pipe in sizes ranging from 25mm to 160mm.
- Speedfit pipe and fittings
- Soakaway/attenuation crates
...and thousands of other products.
Informações de contato
Unit 3, Britannia Trade Centre, Ryehill Close, NN5 7UA, Northampton, Reino Unido
- 01604 436 866
- sales@tradepipes.co.uk
- www.tradepipes.co.uk
4,6
Excelente
914 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 63% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Quick and effective
Ordered the parts in needed efficiency over the phone, parts arrived in 2 working days. Great and cheapest I found online.
10 de junho de 2025
Great service
Great service, delivered on time and for a competitive price so no complaints.
13 de abril de 2025
Looking for 25m pipe for small armoured…
Looking for 25m pipe for small armoured cable, most places 50m reel, you had 25m/40mm internal which did just great. Thank you!
1 de junho de 2025
Extremely helpful and keen prices.
Extremely helpful and keen prices.
Will definitely use again
29 de maio de 2025
Was sceptical from other reviews so I…
Was sceptical from other reviews so I sent an email to confirm the delivery after ordering. Got a response straight away saying delivery in 2 days time and all items showed up on time.
27 de maio de 2025
Good experience from Trade Pipes
Trade Pipes had what I wanted at good pricing. Online shopping experience very good. Goods despatched within 48 hours and arrived same day with free delivery. Would use them again.
21 de maio de 2025
So quick & such value for money...why…
So quick & such value for money...why go elsewhere? Thank you
6 de maio de 2025
Order still not received after over a…
Order still not received after over a week and no communication, still waiting for a response from my email I sent. Hopeless
29 de abril de 2025
Resposta da Trade Pipes
Good morning,
Thank you for sharing your feedback - I'm sorry to hear that you are having some trouble locating this order, though a little surprised at having received this.
Your order was placed with us on the 29th April, and dispatched from our warehouse the following day on a 24-hour service, and you would have received a dispatch email from us to advise of the same. Additionally, you should have received contact from our courier, DPD, by SMS message to advise you of a 1-hour delivery timeslot on the day of delivery, which we feel is sufficient communication for our customers.
We've checked the tracking information this morning, and the goods appear to have been delivered the following morning by our courier. One of our team has now reached out to you via email with the relevant proof of delivery documents.
Furthermore, we've checked our records, and can find no sign of you having contacted us by email at any point. Please let us know which email address this was sent to so that we might investigate this further, as we aim to respond to all queries within the same working day they are received.
We hope that after liaising with our customer service department, you might consider revising this review once you have managed to locate the goods. Regardless, we appreciate any and all feedback in order to improve our service moving forward.
Please feel free to reach out to us at orders@tradepipes.co.uk with any further comments, concerns or suggestions. We would love to make things right with you and hope that you will reconsider us in the future.
Very good experience
Very good experience, order arrived with a couple a bits missing and a damaged item. Customer service was excellent and sorted the problem very quickly. Would definitely recommend.
29 de abril de 2025
Very pleased with the pipe and the…
Very pleased with the pipe and the prompt delivery.
28 de abril de 2025
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