I bought a length of pipe, and just an hour or so after purchase my builder messaged to say he'd made an error and it wasn't needed after all. I called their customer service number (which was very ea... Ver mais
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Veja o que dizem as avaliações
As an amendment to my review below, it turns out I am just an idiot who cannot add up. The delivery charge was correct. I didn't receive the email on the 31st however. But did receive the email fol... Ver mais
A empresa respondeu
I was able to find everything I wanted for my project on the website. Order placed on Sunday with confirmation email to confirm purchase. Order dealt with inside the period shown on their website, wit... Ver mais
The delivery was very slow to dispatch and when received three items were wrong. I telephoned to report the issue and was on hold for a long time. When I asked for the replacement items to be sent t... Ver mais
Detalhes da empresa
Sobre Trade Pipes
Escrito pela empresa
Trade Pipes provides high quality, low price plastic building products from leading UK and European manufacturers.
All our products are manufactured to the highest standards and comply with all current UK and European standards. Our staff are friendly and efficient and have over 50 years combined experience in the plastics pipe industry.
Trade Pipes is dedicated to providing excellent service to both the Trade and to DIY customers at highly competitive prices.
Here at Trade Pipes, we are stockists of a wide-range of building and plumbing materials, such as:
- Underground drainage pipe and fittings in sizes ranging from 82mm to 315mm.
- Guttering and rainwater pipe in both push fit and solvent weld varieties.
- Electrical cable ducting ranging from 40mm to 160mm.
- MDPE water pipe in sizes ranging from 20mm upwards.
- Over fifty different varieties of channel drainage, land drainage pipe in sizes ranging from 25mm to 160mm.
- Speedfit pipe and fittings
- Soakaway/attenuation crates
...and thousands of other products.
Informações de contato
Unit 3, Britannia Trade Centre, Ryehill Close, NN5 7UA, Northampton, Reino Unido
- 01604 436 866
- sales@tradepipes.co.uk
- www.tradepipes.co.uk
4,6
Excelente
913 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 63% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
An efficient service
An efficient service. Goods were delivered within the time scale promised. All goods were in good order. Having researched several companies online before ordering Trade pipes came out as the best in terms of price. The quality is at least equal to or above my expectations.
16 de abril de 2026
Arrived with half the bits missing
11 de abril de 2026
Resposta da Trade Pipes
Thank you for taking the time to leave us feedback - we’re sorry to hear about your experience with the delivery.
We can see that you have reached out to us over the weekend regarding this problem. One of our agents has been in touch this morning to advise our next steps to rectify this issue as quickly as possible for you.
Please feel free to reach out to us at orders@tradepipes.co.uk with any further comments, concerns or suggestions. We would love to make things right with you and hope that you will reconsider us in the future.
Resposta da Trade Pipes
Thank you for taking the time to leave us feedback - we’re sorry to hear about your experience with the delivery.
Upon investigation, it appears this order was delivered several days ago, and this information was sent to the mobile number provided by you when the order was placed online originally. You should also have received prior contact from the courier on the morning of delivery to advise you of a two-hour delivery window.
With this in mind, we feel that a two-star review is unfair, as no contact was made with us prior to you leaving this review, otherwise we would have been happy to advise further and provide any relevant proof of delivery documents. Despite this, we appreciate any and all feedback in order to improve our service moving forward.
Please feel free to reach out to us at orders@tradepipes.co.uk with any further comments, concerns or suggestions. We would love to make things right with you and hope that you will reconsider us in the future.
Exelent service
Exelent service easy to order.
Delivered no problems from start to finish.
5 de abril de 2026
Our order was handled Quickly
Our order to was ready for collection within a very short time and refund of over payment was made on the same day.
18 de março de 2026
Very informative delivery was great…
Very informative delivery was great thankyou
31 de março de 2026
Trade Pipes site is easy to use
Trade Pipes site is easy to use. Which made the whole buying experience easy.
They delivered the day after the order was placed
to the Isle of Wight which is really efficient.
30 de março de 2026
Phoned up to ask details of pipe and…
Phoned up to ask details of pipe and couldn’t have got better service, guy on phone went out of his way to get exact details for me. Brilliant.
24 de março de 2026
Prompt service.
23 de março de 2026
Good supplier
Worried about ordering from other companies with poor reviews, saw these and lived up to their reviews, answered call with question and fast delivery
18 de março de 2026
The delivery driver was great,
The delivery driver was great,, I ordered 3 off 3meter x 200 dia. One of the coller had a piece missing and the rubber and yellow plastic seal was missing, just as well I didn’t need it ,, this time,, !
12 de março de 2026
Excellent Service
Very good price, the delivery was fast and on time, and when I had a query I had a response in minutes.
11 de março de 2026
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