I bought a length of pipe, and just an hour or so after purchase my builder messaged to say he'd made an error and it wasn't needed after all. I called their customer service number (which was very ea... Ver mais
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Veja o que dizem as avaliações
As an amendment to my review below, it turns out I am just an idiot who cannot add up. The delivery charge was correct. I didn't receive the email on the 31st however. But did receive the email fol... Ver mais
A empresa respondeu
I was able to find everything I wanted for my project on the website. Order placed on Sunday with confirmation email to confirm purchase. Order dealt with inside the period shown on their website, wit... Ver mais
The delivery was very slow to dispatch and when received three items were wrong. I telephoned to report the issue and was on hold for a long time. When I asked for the replacement items to be sent t... Ver mais
Detalhes da empresa
Sobre Trade Pipes
Escrito pela empresa
Trade Pipes provides high quality, low price plastic building products from leading UK and European manufacturers.
All our products are manufactured to the highest standards and comply with all current UK and European standards. Our staff are friendly and efficient and have over 50 years combined experience in the plastics pipe industry.
Trade Pipes is dedicated to providing excellent service to both the Trade and to DIY customers at highly competitive prices.
Here at Trade Pipes, we are stockists of a wide-range of building and plumbing materials, such as:
- Underground drainage pipe and fittings in sizes ranging from 82mm to 315mm.
- Guttering and rainwater pipe in both push fit and solvent weld varieties.
- Electrical cable ducting ranging from 40mm to 160mm.
- MDPE water pipe in sizes ranging from 20mm upwards.
- Over fifty different varieties of channel drainage, land drainage pipe in sizes ranging from 25mm to 160mm.
- Speedfit pipe and fittings
- Soakaway/attenuation crates
...and thousands of other products.
Informações de contato
Unit 3, Britannia Trade Centre, Ryehill Close, NN5 7UA, Northampton, Reino Unido
- 01604 436 866
- sales@tradepipes.co.uk
- www.tradepipes.co.uk
4,6
Excelente
914 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 63% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Reasonable prices and normally…
Reasonable prices and normally reasonably swift delivery (3-4 days), but comms are sometimes a bit hit n miss. You never quite know when stuff is going to turn up...
12 de dezembro de 2025
House is under renovation and only…
House is under renovation and only occupied bet 8-4 mon to Fri - I sent this information to delivery company last Friday after they sent a message stating delivery would be made in the evening and asked for delivery to take place today - delivery company ignored this and lefter all items linsecure down side of house which means they could easily have been stolen -luckily they weren’t but I’m not impressed by their actions and won’t use you again
1 de dezembro de 2025
Resposta da Trade Pipes
Thank you for taking the time to leave a review - we’re sorry to hear about your experience with the delivery.
Unfortunately, as no site opening times or delivery instructions were included with the order, the courier proceeded with the scheduled route. Once goods are out for delivery, it can be difficult to redirect drivers, though we will always do our best whenever possible.
We didn’t receive any contact at the time, otherwise we would have been more than happy to speak with the delivering depot on your behalf and try to arrange a more suitable delivery window.
We feel that a one-star review is unfair, as these grievances appear to be directed at the service provided by the transport company, than the quality of the products themselves and the service provided by ourselves here at Trade Pipes. Despite this, we appreciate any and all feedback in order to improve our service moving forward.
Please feel free to reach out to us at orders@tradepipes.co.uk with any further comments, concerns or suggestions. We would love to make things right with you and hope that you will reconsider us in the future.
Right product right price.
29 de novembro de 2025
Good company to deal with
Ordering on-line was easy. Delivery was quick. All the items were good quality. I was more than pleased with the overall experience.
18 de novembro de 2025
Slow delivery/despatch
Ordered it 11th Nov but only despatched 18th Nov. Bit disappointed with this as online said dispatched 2-3 days. It has arrived today but not checked it. Luckily wasn’t time critical this time.
11 de novembro de 2025
Perfect service
Fast simple easy process even delivery driver from out sourced drive very polite and respectfully will.be regular way of ordering my materials Great Great company
7 de novembro de 2025
GOOD PRODUCT GOOD SERVICE PROMPT…
GOOD PRODUCT GOOD SERVICE PROMPT DISPATCH, WHAT US NOT TO LIKE ABOUT THIS TYPE OF SERVICE.
7 de novembro de 2025
Very quick delivery
5 de novembro de 2025
Goods are here and they are just what I…
Goods are here and they are just what I wanted,they just came a day later than what they said but no drama
29 de outubro de 2025
The whole process was smooth
The whole process was smooth, communicated with me through the steps up until delivery, delivery wasn’t that long and thought prices where good compared to other places
29 de outubro de 2025
Came as described at a good price
Came as described at a good price. Delivery weren't too long
29 de outubro de 2025
Very helpful
Very helpful, Tyrone had all the information required. Arranged for despatch of order promptly and as promised.
17 de outubro de 2025
Excellent range of products…
Excellent range of products competitively priced, delivered promptly, thank you.
20 de outubro de 2025
Great service at a good price will use…
Great service at a good price will use them again
20 de outubro de 2025
Exactly what I would expect I place an…
Exactly what I would expect I place an order the company delivers as promised and the item is as described and of good quality.
12 de outubro de 2025
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