Impeccable customer service! They were out of the smaller tree in this style that I had originally ordered. A very kind woman called me and worked with me and searched with me until they honored the p... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Impeccable customer service! They were out of the smaller tree in this style that I had originally ordered. A very kind woman called me and worked with me and searched with me until they honored the p... Ver mais
A empresa respondeu
I cant answer this as I don't know how my experience is or will be, the Christmas Tree is on backorder and not ready to ship yet.
A empresa respondeu
Personal customer service is top-notch and real people to speak with. My first artificial tree that I swore I would never get. Quality of tree is pretty good. Some plastic needles have extra "tags"... Ver mais
Beautiful tree,fast delivery. Holds every ornament we have. Enough room between branches for ornaments to hang not lay on branches. Extremely satisfied. Was very skeptical on getting an artificial tr... Ver mais
A empresa respondeu
Treetime is America's number one choice for the best artificial Christmas trees, wreaths and garland. Enjoy shopping the largest selection of prelit Christmas trees online with over 75 unique tree styles to choose from. Our pre-lit trees have the most realistic and natural appearance that is true to nature's creation. We design our artificial trees around quality, reliability, and lifelike evergreen foliage using Real-Needle ™ technology.
22N102 Pepper Rd, 60010, Lake Barrington, Estados Unidos
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 94% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
At the time of writing this review, I am unable to control the tree via the app. I am still waiting to hear back in regarding the app. It appears it is incompatible with Android phones.

Resposta da Treetime
Fast service. Kept me informed on delivery. I have not yet unpacted yet but I have no doubt it will be beautifull..

Resposta da Treetime
Your customer service is top notch!! I spoke with Ann, and she was so helpful, and kind!! I also spoke with a gentleman, but unfortunately I did not catch his name. He was also very nice!! More companies need to follow your lead when it comes to taking care of customers!!

Resposta da Treetime
Beautiful ornaments just as they were pictured and fantastic packaging to protect the shipment!

Resposta da Treetime
Treetime is a great company to work with. Their customer service goes above and beyond to make sure that you are taken care of. They return your calls promptly and are very professional and friendly. A good company in my opinion.

Resposta da Treetime
The tree was as described. It is beautifully made. I am surprised at the good quality. I have never owned a faux tree. This tree did not disappoint. It was easy to assemble for me to look at it before I decided to it was perfect. Looking forward to decorating it for Christmas season.
Customer was so kind when I had called about my order.

Resposta da Treetime
The website was very user-friendly. The order arrived quickly, and the item looked very much like the photos on the website! The tree was easy to carry and it was super-easy to set up (very clear instructions!). If every holiday task were this simple! And the very best part for me was a minimum of needles dropped. Looking forward to using this very well-made tree for many years to come.

Resposta da Treetime
I made an error when ordering. Instead of canceling, I got a personal phone call to verify. Very nice. Very helpful

Resposta da Treetime
I ordered a tree and didn’t realize that the order would not be processed until the late summer. I originally gave the company one star but I was wrong. After checking multiple sites, the tree I ordered fit the bill. I can’t wait to receive it!

Resposta da Treetime
I just back ordered a tree. So I don’t really have any experience to talk about

Resposta da Treetime
The tree that I ordered and was charged for in January has not been received.

Resposta da Treetime
Great advice to narrow down preferred tree. Delivery prompt...tree is beautiful...just bought storage bag and looking forward to Holiday Seasons to come.

Resposta da Treetime
Sending me an email to rate something I purchased over a month ago and it still hasn't shipped. Like cmon man.

Resposta da Treetime
Great service and great product quality.

Resposta da Treetime
Treetime has outstanding products, and great customer service.

Resposta da Treetime
We came on a weekday and the door was locked but we were welcomed in. Had a wonderful experience deciding if we should replace the lights on our old tree or buy a new one. We decided to purchase a new tree from Treetime. Thank you!

Resposta da Treetime
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.