Treetime Avaliações 

2.009
•
O TrustScore é 4.5 de um total de 5

4,5

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Impeccable customer service! They were out of the smaller tree in this style that I had originally ordered. A very kind woman called me and worked with me and searched with me until they honored the p... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

I cant answer this as I don't know how my experience is or will be, the Christmas Tree is on backorder and not ready to ship yet.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Personal customer service is top-notch and real people to speak with. My first artificial tree that I swore I would never get. Quality of tree is pretty good. Some plastic needles have extra "tags"... Ver mais

Avaliado com 5 de um total de 5 estrelas

Beautiful tree,fast delivery. Holds every ornament we have. Enough room between branches for ornaments to hang not lay on branches. Extremely satisfied. Was very skeptical on getting an artificial tr... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Artigos Natalinos

Informação fornecida por fontes externas variadas

Treetime is America's number one choice for the best artificial Christmas trees, wreaths and garland. Enjoy shopping the largest selection of prelit Christmas trees online with over 75 unique tree styles to choose from. Our pre-lit trees have the most realistic and natural appearance that is true to nature's creation. We design our artificial trees around quality, reliability, and lifelike evergreen foliage using Real-Needle ™ technology.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 94% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(2.009)

149 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 2 de um total de 5 estrelas

App for Android does not work

At the time of writing this review, I am unable to control the tree via the app. I am still waiting to hear back in regarding the app. It appears it is incompatible with Android phones.

4 de outubro de 2025
logotipo da Treetime

Resposta da Treetime

We just got word that this app was updated in the Google Play store today and it should be resolved 100%! Please accept our sincerest apologies for this.

Avaliado com 5 de um total de 5 estrelas

Fast service

Fast service. Kept me informed on delivery. I have not yet unpacted yet but I have no doubt it will be beautifull..

2 de outubro de 2025
logotipo da Treetime

Resposta da Treetime

Thank you so much for your feedback and your business! Have a Merry Christmas!

Avaliado com 5 de um total de 5 estrelas

Your customer service is top notch!

Your customer service is top notch!! I spoke with Ann, and she was so helpful, and kind!! I also spoke with a gentleman, but unfortunately I did not catch his name. He was also very nice!! More companies need to follow your lead when it comes to taking care of customers!!

26 de setembro de 2025
logotipo da Treetime

Resposta da Treetime

Thank you so much for your feedback and your business! Have a Merry Christmas!

Avaliado com 5 de um total de 5 estrelas

Beautiful ornaments just as they were…

Beautiful ornaments just as they were pictured and fantastic packaging to protect the shipment!

20 de setembro de 2025
logotipo da Treetime

Resposta da Treetime

Thank you so much for your feedback and your business! Have a Merry Christmas!

Avaliado com 5 de um total de 5 estrelas

Treetime is fantastic!

Treetime is a great company to work with. Their customer service goes above and beyond to make sure that you are taken care of. They return your calls promptly and are very professional and friendly. A good company in my opinion.

21 de setembro de 2025
logotipo da Treetime

Resposta da Treetime

Thank you so much for your feedback and your business! Have a Merry Christmas!

Avaliado com 5 de um total de 5 estrelas

The tree was as described

The tree was as described. It is beautifully made. I am surprised at the good quality. I have never owned a faux tree. This tree did not disappoint. It was easy to assemble for me to look at it before I decided to it was perfect. Looking forward to decorating it for Christmas season.

Customer was so kind when I had called about my order.

23 de setembro de 2025
logotipo da Treetime

Resposta da Treetime

Thank you so much for your feedback and your business! Have a Merry Christmas!

Avaliado com 5 de um total de 5 estrelas

If ALL Holiday Decorating was this Simple!

The website was very user-friendly. The order arrived quickly, and the item looked very much like the photos on the website! The tree was easy to carry and it was super-easy to set up (very clear instructions!). If every holiday task were this simple! And the very best part for me was a minimum of needles dropped. Looking forward to using this very well-made tree for many years to come.

23 de setembro de 2025
logotipo da Treetime

Resposta da Treetime

Thank you so much for your feedback and your business! Have a Merry Christmas!

Avaliado com 5 de um total de 5 estrelas

I made an error when ordering

I made an error when ordering. Instead of canceling, I got a personal phone call to verify. Very nice. Very helpful

20 de setembro de 2025
logotipo da Treetime

Resposta da Treetime

Thank you so much for your feedback and your business! Have a Merry Christmas!

Avaliado com 5 de um total de 5 estrelas

I ordered a tree and didn’t realize…

I ordered a tree and didn’t realize that the order would not be processed until the late summer. I originally gave the company one star but I was wrong. After checking multiple sites, the tree I ordered fit the bill. I can’t wait to receive it!

17 de fevereiro de 2025
Avaliação não solicitada
logotipo da Treetime

Resposta da Treetime

Thank you so much for your feedback and your business! Have a Merry Christmas!

Avaliado com 4 de um total de 5 estrelas

I just back ordered a tree

I just back ordered a tree. So I don’t really have any experience to talk about

29 de janeiro de 2025
logotipo da Treetime

Resposta da Treetime

It was great speaking to you this afternoon and thank you for being so kind! I'm sure you'll love your tree this Christmas, too.

Avaliado com 1 de um total de 5 estrelas

The tree that I ordered and was charged…

The tree that I ordered and was charged for in January has not been received.

21 de janeiro de 2025
logotipo da Treetime

Resposta da Treetime

It's an automated email that's sent out after several weeks. It doesn't take into account for pre-orders that won't arrive for many months. Very sorry that we sent this to you by accident.

Avaliado com 1 de um total de 5 estrelas

Sending me an email to rate something I…

Sending me an email to rate something I purchased over a month ago and it still hasn't shipped. Like cmon man.

16 de janeiro de 2025
logotipo da Treetime

Resposta da Treetime

It's an automated email that's sent out after several weeks. It doesn't take into account for pre-orders that won't arrive for many months. Very sorry that we sent this to you by accident.

Avaliado com 1 de um total de 5 estrelas

Don't bother

Never received purchase confirmation

8 de janeiro de 2025
logotipo da Treetime

Resposta da Treetime

Really sorry about this. We recommend checking spam or junk mail to see if it's in there by chance. If not, we'd be glad to email you a copy and try again.

Avaliado com 5 de um total de 5 estrelas

We came on a weekday and the door was…

We came on a weekday and the door was locked but we were welcomed in. Had a wonderful experience deciding if we should replace the lights on our old tree or buy a new one. We decided to purchase a new tree from Treetime. Thank you!

30 de janeiro de 2025
logotipo da Treetime

Resposta da Treetime

Thank you very much for your feedback and your business!

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais