This is a great company owned by a professional owner! I initially had a small hiccup with my order, but upon contacting Mae, owner I believe, she began right away solving the issue quickly while... Ver mais
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Veja o que dizem as avaliações
This company does not only have wonderfully well made products- their customer service is exceptional. When I noticed that my item wasn’t shipped- it was easy from order confirmation to reply and ask... Ver mais
Not only did I find the most perfect ornament to bring to my friend’s tree trimming/Thanksgiving dinner but, it arrived two days before Thanksgiving even though I forgot to add express shipping. I was... Ver mais
All the items were very nice, but I took one star off because the packaging of the ornament was nonexistent. I ordered 3 items, two of which were packed well. However, the ornament was just put in a v... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Ornaments for every occasion!
Informações de contato
Estados Unidos
- ornamentallyyou.com
4,6
Excelente
900 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 83% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
This is a great company owned by a…
This is a great company owned by a professional owner!
I initially had a small hiccup with my order, but upon contacting Mae, owner I believe, she began right away solving the issue quickly while keeping me informed with the process along the way.
Order was received with only a slight delay and the items are so adorable! I will order from this company again!
Thank you to the Ornamentally You team!
29 de junho de 2026
Avaliação não solicitada
The ornaments are adorable and excellent customer service!
The ornaments are adorable. My granddaughter is going to love them. There was a little snafu with delivery, but Ornamentally Yours made it right and communicated clearly throughout the process. I am definitely shopping there again.
20 de junho de 2026
Avaliação não solicitada
Don’t hesitate supporting this company
This company does not only have wonderfully well made products- their customer service is exceptional. When I noticed that my item wasn’t shipped- it was easy from order confirmation to reply and ask for clarification. I was so fortunate to have a quick response and explanation from Mae who went above and beyond to keep me updated on the delay and assured me I would have in time for our vacation- she did not disappoint- - the products are well made and I would highly recommend supporting this small business. Will purchase again
egrim
9 de junho de 2026
Avaliação não solicitada
Resposta da Ornamentallyyou
Hi Anne,
We sincerely apologize for the delay with your order and understand your frustration. Unfortunately, we recently experienced an unexpected production equipment issue that created a backlog in our manufacturing process, affecting some orders, including yours.
While this situation is not the level of service we strive to provide, please know that our team has been working diligently to resolve the issue and get production back on track as quickly as possible. We understand how disappointing delays can be, and we truly appreciate your patience while we work through this challenge.
We also want to note that our team has remained responsive to your emails throughout this process, and we would welcome the opportunity to continue working with you directly to find a satisfactory resolution. Open communication is important to us, and we're committed to assisting you every step of the way.
We value your business and hope you'll give us the opportunity to restore your confidence in us. If you have any questions or would like to discuss your order further, please continue corresponding with our support team at customersuport@ornamnentallyyou.com, and we'll be glad to assist.
At your service,
Mae | OrnamentallyYou Team
Resposta da Ornamentallyyou
Hi Daylene,
We are truly sorry that your order has not yet arrived and understand how disappointing it is to be left waiting when you were expecting an update.
Please know that this delay is not reflective of the experience we aim to provide. Like any small business, we work hard every day to get orders into our customers' hands as quickly as possible, and situations that prevent us from doing so are just as frustrating for our team as they are for our customers.
We have sent an email to the address associated with your order with more information regarding your shipment and would be grateful for the opportunity to continue the conversation there. Our goal is to find the best possible resolution and ensure your concerns are fully addressed.
If you do not see our email, please check your spam or junk folder, or contact us at customersuport@ornamnentallyyou.com and we will be happy to assist further.
Thank you for your patience and for giving us the chance to make things right.
Sincerely,
Customer Support Team
Mae in customer service is great. After my initial email to customer service, she answered promptly and let me know what the hold up was with my order of two Patriotic shirts.
Mae in customer service is awesome. I emailed to find out how my order is still in NJ when I had an email that it was shipped. She explained in detail about my order was being handled. I’m not getting my shirts right away but at least I know I will eventually get them. I really like the shirts.
17 de maio de 2026
Resposta da Ornamentallyyou
Hi Donna,
Thank you for taking the time to share your experience.
First, I want to sincerely apologize for the delay with your order. While I'm glad I was was able to provide updates and remain in communication with you, I completely understand that explanations do not make up for not having your shirt when you needed it. You placed your order with the expectation of receiving it in a reasonable timeframe, and we did not meet that expectation.
I also understand your decision to purchase an alternative shirt elsewhere so you would have something to wear for your event. We recognize how disappointing it is when a delayed order causes you to make other arrangements.
Please know that our team has been actively working through unexpected production challenges that have affected some orders, but we understand that the impact on your experience remains the same. We truly appreciate your patience and the grace you've shown in your communications with us.
At your service,
Mae | OrnamentallyYou Team
We look forw
My order was shipped on May18th with…
My order was shipped on May18th with tracking. It said it was waiting acceptance to a post office in Oakland, NJ. It is now June 1. I have had zero tracking since 5-18-26. I’ve sent 3 emails to ask for an explanation of where my package, that I paid for by credit card, is located. I received a response yesterday but it was not one bit helpful. My package was shipped. I still have the 2 emails telling me that. I have no tracking so no way to tell where my package is. Your customer service is not good at all. I’m very disappointed in this company and I will never order from it again. If I’m not getting my package then let me know and give me a complete refund. Thank you.
18 de maio de 2026
Resposta da Ornamentallyyou
Hi Kandice,
Thank you for sharing your feedback. We sincerely apologize for the confusion and concern caused by the lack of tracking updates on your order.
We completely understand why seeing a shipping notification followed by no movement would be alarming, and we regret that this experience left you feeling uncertain about the status of your purchase.
We have been in direct communication via email to provide additional information regarding your order and explain the circumstances surrounding the tracking status. We appreciate your willingness to work with us and your understanding as we clarified what occurred.
We are especially grateful that you have decided to continue waiting for your order, knowing how much the item means to you for the upcoming 250th anniversary celebration. Your patience and understanding have not gone unnoticed.
We remain committed to keeping you updated and ensuring your order reaches you as soon as possible. Thank you again for giving us the opportunity to address your concerns directly.
At your service,
Mae | OrnamentallyYou Team
Where is my order???
18 de maio de 2026
Resposta da Ornamentallyyou
Hi Belinda,
Thank you for your feedback, and we sincerely apologize for the concern caused by the lack of tracking updates on your order.
We appreciate that you reached out to us directly, and we're grateful for the opportunity to communicate with you via email regarding the status of your order. Thank you as well for your patience and understanding as we work through an unexpected production issue that has affected some orders. We know you were excited to receive your patriotic shirt for the summer, and we truly appreciate your willingness to give us the opportunity to make things right.
Our team remains committed to completing and shipping your order as quickly as possible, and we will continue providing updates through email along the way.
Thank you again for your support and understanding.
At your service,
Mae | OrnamentallyYou Team
Customer service
One of the ornaments was damaged and they replacement right away. Customer service was very helpful. The ornaments are beautiful.
30 de março de 2026
Avaliação não solicitada
Love my sunflower wreath!
My sunflower wreath is even lovelier in person than it looked online. It is sturdy and well made. It represents my support of Ukraine as well as the joy and beauty in our world. I highly recommend the vendor Ornamentallyyou. It was easy to place my order, and the wreath was delivered timely and securely.
12 de fevereiro de 2026
Avaliação não solicitada
Unique seasonal ornaments
Great selection of unique seasonal ornaments. Excellent quality. Ornaments were packed really well and shipped to me in perfect condition.
10 de abril de 2026
Avaliação não solicitada
The shirt is lovely
The shirt is lovely. The shipping timing was not so lovely but it did finally arrive.
17 de abril de 2026
Resposta da Ornamentallyyou
Thank you so much for your feedback, Lois. I sincerely apologize for the shipping delays and understand how frustrating the wait must have been. I’m very glad to hear that you love the shirt and that it finally arrived safely.
Please know that this is a rare situation and does not usually happen. We will be investigating the delay to help ensure a smoother experience moving forward. We truly appreciate your patience and support.
At your service,
Mae | OrnamentallyYou Team
Resposta da Ornamentallyyou
Thank you so much for your kind review, Carolyn! We’re thrilled to hear that you were happy with the products, customer service, and delivery experience. Your support truly means a lot to us, and we appreciate you taking the time to share your feedback.
At your service,
Mae | OrnamentallyYou Team
This company is morally strong!
This company is morally strong! They are strong in the marketplace, offering quality products with creativity all the while 100% backing their products with honesty and true conviction! I love my new shirt "He left the 99 to find me!" And received several comments while wearing it.
16 de março de 2026
Avaliação não solicitada
Three products are top quality
Three products are top quality, and their customer service is unbeatable.
15 de fevereiro de 2026
Resposta da Ornamentallyyou
Hi Barbara,
Thank you so much for your wonderful feedback! We’re absolutely thrilled to hear that you’re happy with the quality of your products and that you had a great experience with our customer service. That truly means the world to us.
We put a lot of care into what we create and how we support our customers, so knowing it made a difference for you is incredibly rewarding. If you ever need anything at all, we’re always here and happy to help.
At your service,
Mae | OrnamentallyYou Team
Beautiful ornaments
Beautiful ornaments. Customer Service is exemplary.
27 de novembro de 2025
Avaliação não solicitada
Resposta da Ornamentallyyou
Hi Dennis,
Thank you so much for your wonderful feedback! I’m delighted to hear you had a great experience with our customer service and that you’re enjoying your ornaments.
We look forward to bringing you more special pieces in the future!
At your service,
Mae | OrnamentallyYou Team
Inventory to delivery
I was pleased with the variety of products when I shopped online, and the prices are very reasonable. However, what really impressed me was how well my items were packaged for shipping. Not only was it great to get my package, but the thrill of opening each item, one after the other, was only made better by the fact that none of these delicate little treasures was damaged in shipping!
They definitely have this figured out- from inventory to cost to shipping and delivery all made for a seamless shopping experience.
7 de janeiro de 2026
Avaliação não solicitada
Resposta da Ornamentallyyou
Hi Diana,
Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed both the variety of products and the unboxing experience. It means a lot to know our careful packaging and attention to detail made your order special.
We truly appreciate your support and can’t wait to delight you with more ornaments and treasures in the future!
At your service,
Mae | OrnamentallyYou Team
Excellent seller, amazing ornaments!
I’m a three-time customer here, and I can’t say enough about this excellent seller! Items are always exactly as they are pictured, orders are quickly processed, well packaged and arrive intact and unbroken! Buy with confidence from this excellent seller!
18 de fevereiro de 2026
Avaliação não solicitada
Resposta da Ornamentallyyou
Hi Walter,
Thank you so much for your kind words and for being a repeat customer! We’re thrilled to hear that your orders have consistently arrived exactly as expected and in perfect condition. Your support and trust mean the world to us!
We can’t wait to delight you with more ornaments in the future.
At your service,
Mae | OrnamentallyYou Team
Love ordering from Ornamentallyyou…
Love ordering from Ornamentallyyou because the ornaments are quality, creative and my grandkids love them. We give them several ornaments each year that mark some of the events and activities they've been in -- we always find something special at a fair price.
10 de novembro de 2025
Avaliação não solicitada
Resposta da Ornamentallyyou
Hi Evelyn,
Thank you so much for your kind words and for making us part of your family’s traditions. We love hearing that your grandkids look forward to their ornaments each year — what a beautiful way to celebrate their milestones and memories. That’s exactly why we do what we do.
It means the world to us that you find our pieces creative, meaningful, and fairly priced. Being included in moments that matter to families like yours is such an honor.
We can’t wait to help you find more “memory-makers” for the years ahead!
At your service,
Mae | OrnamentallyYou Team
I love everything I have purchased from…
I love everything I have purchased from Ornamentally You. Quality merchandise beautifully presented.
26 de novembro de 2025
Avaliação não solicitada
Resposta da Ornamentallyyou
Lorraine, thank you so much for sharing your kind words!
We’re thrilled to hear that you love everything you’ve purchased and that our merchandise has met your expectations for quality and presentation. It truly means so much to us to know our ornaments bring joy and beauty to your collection.
We look forward to helping you find even more special pieces in the future!
At your service,
Mae | OrnamentallyYou Team
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