Rainbet | Official Mirror for UK players Avaliações 

184
•
O TrustScore é 1.5 de um total de 5

1,4

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I ordered trainers at retail price and have been trying to contact them to send them back as the quality of the product is shocking! I have emailed them back to get a refund but no response whatsoever... Ver mais

Avaliado com 1 de um total de 5 estrelas

Order No. #5973 Seems like the only way to get a response is to write a review on here. Sent numerous emails, what’s apps, tried calling their ‘number’ about my order on May 27th. Was promis... Ver mais

Avaliado com 1 de um total de 5 estrelas

Would rate 0 if I could, Ordered a T-shirt from them which I returned, was told I’d have a refund within 2 weeks. Don’t reply to emails, calls, what’s apps or Instagram messages despite sending... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Shocking. In this day and age when customer service is key this company provide no service- happily take your money then zero contact no matter the number of emails asking for help . Zero response. Wh... Ver mais

Detalhes da empresa

  1. Casino e loja de apostas online
  2. também em
  3. Loja de Roupas

Escrito pela empresa

Welcome to the official Rainbet profile on Trustpilot. This is the only verified page for rainbet.com, and our team reads every review left here. Rainbet is an online entertainment platform built for people who value speed, simplicity and a genuinely rewarding experience. We bring together a large library of games from well-known studios, a clean interface that runs smoothly on desktop and mobile, and a rewards programme that grows the more time you spend with us. We believe a great platform should feel effortless, which is why we focus on fast withdrawals, clear terms and an account area that shows you everything at a glance. There are no hidden steps and no confusing menus, just a straightforward experience from your very first visit. Our rewards programme is our way of saying thank you to the community, with regular members unlocking personalised perks, levelling benefits and exclusive events throughout the year. When you need a hand, our support team is available 24/7 via live chat. Whether you have a question about your account, need help with a transaction or simply want to share an idea, a real person will get back to you quickly. Every review on this page, positive or critical, is read by our team, and we use your feedback to improve features, speed up processes and resolve issues as early as possible. If something has not gone the way you expected, please reach out to our support team through live chat on rainbet.com before leaving a review, so we can put it right. Thank you for choosing Rainbet.


Informações de contato

Infirmação importante

1,4

Muito Ruim

O TrustScore é 1.5 de um total de 5

184 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,4

Todas as avaliações

(184)

1 avaliação nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

I ordered trainers at retail price and…

I ordered trainers at retail price and have been trying to contact them to send them back as the quality of the product is shocking! I have emailed them back to get a refund but no response whatsoever in over a week !It says a have 14 days to return the item but are clearly trying to ignore me till after then ! It came without even a delivery note or no return address!

29 de julho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Iconic Trendz Boutique took my money…

Iconic Trendz Boutique took my money and order on Jan 1, 2024. ORDER #13244
I have called and emailed a numerous amount of times and no response. I would like to either get the 2 shirts I ordered or my money back. This has been the worst online store and non existent communication ever! Please do right by your customers or take the website down.

1 de janeiro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Wrong product sent dreadful service

Wrong product sent.
Could not return despite numerous attempts at contacting the website.
Luckily I had purchased with a credit card so was able to use the protection offered via this to obtain refund.
Extremely bad service and would suggest you do not use this company ever!

17 de setembro de 2022
Avaliado com 1 de um total de 5 estrelas

Give me my money back!

The wallet I ordered was canceled because it was sold out, but my refund hasn't been made yet. In addition, there is no reply to my refund request. How long do I have to wait???
My Order No. #107991

24 de outubro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

PLEASE AVOID IS A SCAM

PLEASE AVOID IS A SCAM ! I made an order a month ago and they dot post or reply back they don’t even have an email on their web just and unuseful robot communication! Avoid

25 de outubro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

still waiting to my order. How can I cancel it?

Hi! The same situation. I ordered sneakers 12 days ago. The web page promised to ship it with DHL during 2-5 days. I emailed the store several times and paused the money transfer via Klarna. I want to cancel the order and receive the money back as it seems like a scheme. So sad to be involved in this situation.

22 de novembro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

ORDER #108132

ORDER #108132!

I WISH I CHECKED THE REVIEWS BEFORE I PLACED MY ORDER! I purchased a pair of shorts for £250 and one month later I’m yet to receive my item no responses to emails but quick to take your money this is a scam company the fact that their website is still running but yet no one receives their item is SHOCKING to me !!! the people who run this company need to go to prison they are committing fraud! I noticed that they have been responding to certain reviews on here and ignoring the others I bet they won’t respond to this one! I paid via Laybuy thank God! I just want my initial payment and late fees returned because I did not receive anything so decided to purchase the item from SSENSE instead which I received within 48 hours I’ve emailed TRNDZ Boutique to cancel my order because it did not arrive in 2 to 5 days they promised it would give me a refund PLEASE! why is that so hard to do? What goes around comes around karma is a real thing your hurting innocent people while you enjoy their money in private this is evil and you will not go unpunished

6 de novembro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Stay away from scam.

When I ordered for the first time and asked something about shipping, someone replied to my question. But since my order has not been shipped yet, I asked cancellation.
My order number is 108151. I already asked cancellation several times. You didn't reply at all for my cancellation.
And on my google research, this store is permanently closed. How could you do this to customers?
This is my last request for cancellation. If there is no cancellation until tomorrow 11/22/2022, I will take my legal action.

8 de novembro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

No refund no goodies

Placed 2 orders - 1 cancelled, 1 never even dispatched. Had to wait for over a month for refund from Klarna. No response from customer support.

1 de novembro de 2022
Avaliação não solicitada
logotipo da Rainbet | Official Mirror for UK players

Resposta da Rainbet | Official Mirror for UK players

Hi Mila,

I can confirm we have processed a refund for your order.

If you have any further questions please feel free to contact us.

Best regards, TRNDZ Boutique

Avaliado com 1 de um total de 5 estrelas

An order I placed over 3 weeks ago

I have sent all the relvent documents again to Trndz boutique
Copy of order
Copy of delivery correspondence
Still no response form Trndz

Delivery information
important to note that
Global confirmed in an email that the parcel was returned to sender
GLSM279614C1
DPD confirmed parcel delivered
15976811764030
Totally contradictory information

Trndz Boutique The order number is 107830
Tracking number GL 289977
Total Value €425.51
Delivery Address: Amber Jean Rowan 138 Kingsland Road Flat 10 London E2 8DY London
Glogal SAS ID 789305
Trndz Boutique parcel number DPD 15976811764037 DPD stated parcel delivered 12 October at 10.45 Parcel never received

DPD would not give any details - they would only talk to Trndz.
Again i confirm no order received
No resposns to date from Trndz

An order I placed over 3 weeks ago. Now has still not arrived

The courier company wil only liaise with Trndz boutique and not with me directly

Trends have still not answered my calls or responses to my daily emails
N
Value of order was in excess of 400 £

17 de outubro de 2022
Avaliação não solicitada
logotipo da Rainbet | Official Mirror for UK players

Resposta da Rainbet | Official Mirror for UK players

Hi,

Could you please get in touch with your order details so we can look into this for you ?

Best regards, TRNDZ Boutique

Avaliado com 1 de um total de 5 estrelas

Is this store even still trading I…

Is this store even still trading I placed a order paid 9.99 for delivery received no order confirmation email been ringing the number online no answer emailed twice no reply looked online on the website states store is permanently closed my advice to anyone is do not order from this site even if you think it is cheaper than elsewhere pay the extra and receive your goods or loose your money. cancelled my order after 10 days that says it all about this store STAY WELL CLEAR!!! Overall the worst online buying experience I have had .

9 de novembro de 2022
Avaliação não solicitada
logotipo da Rainbet | Official Mirror for UK players

Resposta da Rainbet | Official Mirror for UK players

Hi Michael,

Yes we are still trading. Unfortunately we’ve had to cancel your order as the item you ordered has gone out of stock.

Our apologies for the inconvenience caused.

Best regards, TRNDZ Boutique

Avaliado com 1 de um total de 5 estrelas

DO NOT USE!!!!

DO NOT USE!!!!
Total scam, not 1 returned email, no goods received,terrible experience, please be warned!!!!!

8 de outubro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Took 600 quid

Took 600 quid
But didn’t receive my item

Joke mate

Dirty scum

12 de agosto de 2022
logotipo da Rainbet | Official Mirror for UK players

Resposta da Rainbet | Official Mirror for UK players

Hi Andy,

Based on the order details attached I can see that your order was delivered. Could you please elaborate on what went wrong with your order ?

Best regards, TRNDZ Boutique

Avaliado com 1 de um total de 5 estrelas

Absolutely disgusting company don't…

Absolutely disgusting company don't send your item and don't reply to any emails but are quick enough taking your payment they are absolute scum and don't deserve a business never ever order of these it's all a scam 😡😡

27 de outubro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I have made a purchase #107909 and I…

I have made a purchase #107909 and I have not received a single notification, it is a bad service because I expected the purchase for my birthday and from what I see it will not arrive I do not recommend it at all do not buy on this page, I just want my money, they never respond to the messages on the website it only says that they will respond in less than 48 I don't recommend it at all.

14 de outubro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

poor customer service

poor customer service. Received a really sarcastic response from the sales email address.

I bought a product that is defective, the shoes are falling apart, and when i enquired about a refund I received a sarcastic, belittling email.

31 de outubro de 2022
Avaliado com 1 de um total de 5 estrelas

Abysmal service DO NOT ORDER

I ordered a bag from this company and paid £9.99 for next day delivery.
The wrong bag arrived over a week later.
I sent emails, tried to what’s app the number on the website and ring it to.
I started the return but it was never authorised. The only address on the website seems to not be a returns address but correspondence only.
So here I am with the incorrect £100 near enough bag.
Luckily I purchased via a credit card so I am seeking reimbursement that way.
I wish I’d checked trustpilot first in order to completely avoid what’s been a stressful situation.
Please DO NOT ORDER from this company.

18 de setembro de 2022
Avaliação não solicitada

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