I ordered trainers at retail price and have been trying to contact them to send them back as the quality of the product is shocking! I have emailed them back to get a refund but no response whatsoever... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Order No. #5973 Seems like the only way to get a response is to write a review on here. Sent numerous emails, what’s apps, tried calling their ‘number’ about my order on May 27th. Was promis... Ver mais
Would rate 0 if I could, Ordered a T-shirt from them which I returned, was told I’d have a refund within 2 weeks. Don’t reply to emails, calls, what’s apps or Instagram messages despite sending... Ver mais
A empresa respondeu
Shocking. In this day and age when customer service is key this company provide no service- happily take your money then zero contact no matter the number of emails asking for help . Zero response. Wh... Ver mais
Detalhes da empresa
Escrito pela empresa
Welcome to the official Rainbet profile on Trustpilot. This is the only verified page for rainbet.com, and our team reads every review left here. Rainbet is an online entertainment platform built for people who value speed, simplicity and a genuinely rewarding experience. We bring together a large library of games from well-known studios, a clean interface that runs smoothly on desktop and mobile, and a rewards programme that grows the more time you spend with us. We believe a great platform should feel effortless, which is why we focus on fast withdrawals, clear terms and an account area that shows you everything at a glance. There are no hidden steps and no confusing menus, just a straightforward experience from your very first visit. Our rewards programme is our way of saying thank you to the community, with regular members unlocking personalised perks, levelling benefits and exclusive events throughout the year. When you need a hand, our support team is available 24/7 via live chat. Whether you have a question about your account, need help with a transaction or simply want to share an idea, a real person will get back to you quickly. Every review on this page, positive or critical, is read by our team, and we use your feedback to improve features, speed up processes and resolve issues as early as possible. If something has not gone the way you expected, please reach out to our support team through live chat on rainbet.com before leaving a review, so we can put it right. Thank you for choosing Rainbet.
Informações de contato
Reino Unido
- www.trndz-boutique.com
Infirmação importante
1,4
Muito Ruim
184 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I placed two orders 107801 107802 over…
I placed two orders 107801 107802 over a month ago i have emailed messeged more than 8 times i want the orders cancelled klarna will be involved icant afford to pay for items not received please just cancel my orders.
24 de setembro de 2022
Avaliação não solicitada
Order #107698
hello, order number ; #107698. I placed an order on September 26th. I've been waiting for almost a month. I already have 4 emails
sent no response! you are really scammers! I WANT MY MONEY BACK PLEASE !!!!!!
26 de setembro de 2022
Avaliação não solicitada
No recieve my order
Hi
My order number is #107545
I ordered Alexander McQueen on 12/09/2022 and until now I didn’t receive my order yet and I tried to contacted you afew time by email and WhatsApp and instagram but didn’t hair any from you and Klarna already took two times payment from my account????
18 de outubro de 2022
Avaliação não solicitada
Despite numerous emails and phone calls…
Despite numerous emails and phone calls I can not get hold of anyone to chase for a refund for an item I returned several months ago.
17 de outubro de 2022
Order Not Received
I've purchased a pair of trainers and have not received them yet. There's been 20 days since.
I'm trying to contact the customer support to no avail. That's a complete lack of respect with any customers and I'm decided to have my money back. It just feels like it's a scam.
My order #107842, was a gift from my partner and I feel very disappointed for having invested in this.
I'll start sharing this in the Social Media so other people are not fooled as I was.
7 de outubro de 2022
Avaliação não solicitada
Likely a scam
I have tried to reach customer service without any luck. My order is 107747, it was made 11 days ago and yet it has yet to be packed or shipped even though it should be within 2-3 days. If I don’t receive one within 48 hours I will file a complaint and seek a refund from PayPal.
30 de setembro de 2022
Avaliação não solicitada
DO NOT ORDER!!
Ordered a bag from them on the 28th September 2022, it is still being “processed” I have tried to contact them via their web chat twice and had no contact back.
28 de setembro de 2022
Avaliação não solicitada
Order No. #107605
Order No. #107605
Ordered a t shirt, no acknowledgement. No answer when I chased it up. I was very polite in my emails to them but no response.
It’s a shame I now need to put something on trustpilot. Absolutely no trust
7 de outubro de 2022
Avaliação não solicitada
Scam
Hi, I placed an order on 22/9/22- order number 107644. I still have not received this yet and would appreciate if a refund is granted, or I will pursue the matter further. Have tried to contact several times. Thanks.
7 de outubro de 2022
Avaliação não solicitada
Avoid! Probably a scam business
I made an order on Sep 5th. Today is October 7th. Delivery was due in 2-5 days, but nothing's arrived and this merchant is totally unresponsive to calls / emails / whatsapp. Looks like it is a scam business. Avoid at all costs! They have replied to this review telling me to email them. Of course I did that weeks ago and have had no response. Just avoid!
5 de setembro de 2022
Avaliação não solicitada
Resposta da Rainbet | Official Mirror for UK players
Hi Benjamin,
Please contact us through the contact form on our website. It is currently the only method of contact listed on our website.
Best regards, TRNDZ Boutique Sales Team
Stay clear.
Stay clear.. this company has no customer service whatsoever. No replies to emails, nobody to answer phone calls and their return service is a scam! I spent £260 on 2 pairs of shoes that are too small and have been trying to return them for weeks..
I’m going to have to sell them on eBay and lose money..
Go to another shop!
11 de julho de 2022
Avaliação não solicitada
I really should have checked here first.
Karma comes full circle and people that dupe people out of their money will get their comeuppance.
Order: 107637
Luckily, I only spent £100 via credit card/klarna. I made an order for a t-shirt I liked and the delivery was supposed to take 2-5 days and cost £9.99. I have sent 3 unanswered emails in total and now I am convinced that I have been successfully scammed.
Keep playing with people's money.
21 de setembro de 2022
Avaliação não solicitada
Do not order you won’t receive it!
Another customer here who has had their money stolen.
No sign of my order, no answer to emails messages calls and instagram messages.
Honestly not sure how these people are operating.
Absolutely do not purchase!
22 de setembro de 2022
Avaliação não solicitada
Please DO NOT ORDER FROM THIS…
Please DO NOT ORDER FROM THIS COMPANY!!! Never received order, won't reply to emails, WhatsApps messages, website, Instagram. Klarna have the same issues trying to contact them.... appears to be a SCAM!
26 de setembro de 2022
Avaliação não solicitada
Order not received
Order not received, and no contact from them about this. I have chased numerous times and no response from them. Reported to Klarna for their help but wish i'd been on here sooner to seen the reviews.
12 de setembro de 2022
Avaliação não solicitada
Scam Company
I wish I had read this page before. This is a scam company. I spent nearly £200, but 10 days later there is no sign of my order. Have emailed, called, texted. No response. Will be starting a claim with Klarna.
16 de setembro de 2022
Avaliação não solicitada
Order 107596 REFUND
Order 107596 REFUND ! REFUND !
I want a refund ! Don’t buy on this website !!! Scam !!! Fraud !!!
If anyone knows how to report this company, please write a review here and let everybody know, I definitely want to report this. After so many bad reviews, this company should be shutdown and investigated. Wish I would have read this before making a purchase. I have done so many online shopping, this website just acts strange.
9/22 update: the bank issued credit back to me, I suggest you file a claim to your bank if you paid by credit card. Let the bank put a red flag on this company.
19 de setembro de 2022
Avoid
Placed an order and confirmation received. Now two weeks down the line and nothing but stoney silence despite numerous emails to cancel my order (#107453).
Wouldn't recommend them
15 de setembro de 2022
Avaliação não solicitada
SCAM COMPANY
Placed #107488 for an expensive bag and not received it. Have called but no answer and have sent emails every other day but no response. Please refund money as soon as possible. DO NOT ORDER FROM THIS COMPANY! SCAM COMPANY!😡🤬
4 de setembro de 2022
Avaliação não solicitada
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