TRS Claims Avaliações 

126
O TrustScore é 4.5 de um total de 5

4,6

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

having been involved with the claims industry for many years i know that despite all the assurances the service doesn't always come up to scratch. I was extremely pleased with the service i received ,... Ver mais

Avaliado com 2 de um total de 5 estrelas

I recieved the wrong device but this was amended however the chosen carrier claimed "trying" to deliver when there was with 100% certainty someone was home. so this was rescheduled to Saturday but now... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Millions times better than all other insurance. I lost my handset and I was worried but I can't believe how fast and efficient they are . It's just amazing . LIVINIA claim agent was great helpful... Ver mais

Avaliado com 5 de um total de 5 estrelas

Brilliant service to be quite honest, submit the details onto the web portal - great for doing when you're at work and you don't have time for an extended phone call - and within an hour or so, the ap... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Corretora de seguros

Informação fornecida por fontes externas variadas

Innovative Claims Management 📱🏡. Monitored from 8.30am-5pm Mon-Fri


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

126 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(126)

0 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service. You can rely on them 100%.thanks a lot TRS

24 de fevereiro de 2020
Avaliação não solicitada
logotipo da TRS Claims

Resposta da TRS Claims

Hi There,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,

TRS

Avaliado com 5 de um total de 5 estrelas

everything was very quickly

everything was very quickly, the team is very responsive and Andrea was always up to solve my doubts, thank you

18 de fevereiro de 2020
Avaliação não solicitada
logotipo da TRS Claims

Resposta da TRS Claims

Hi There,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,

TRS

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service, replacement was sent for next day delivery so I wasn’t waiting around for to long.
Thank you guys

17 de fevereiro de 2020
Avaliação não solicitada
logotipo da TRS Claims

Resposta da TRS Claims

Hi There,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,

TRS

Avaliado com 3 de um total de 5 estrelas

Super quick, but faulty.

Super quick, helpful. But replacement phone has been faulty twice.

12 de fevereiro de 2020
Avaliação não solicitada
logotipo da TRS Claims

Resposta da TRS Claims

Hi There,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,

TRS

Avaliado com 5 de um total de 5 estrelas

Incredible service

Incredible service. Submitted Claim and supporting documentation the one day and had the replacement phone delivered the next. Couldn't of been simpler or quicker.

11 de fevereiro de 2020
Avaliação não solicitada
logotipo da TRS Claims

Resposta da TRS Claims

Hi There,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,

TRS

Avaliado com 5 de um total de 5 estrelas

Very efficient and easy to use service…

Very efficient and easy to use service with very helpful staff.

7 de fevereiro de 2020
Avaliação não solicitada
logotipo da TRS Claims

Resposta da TRS Claims

Hi There,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,

TRS

Avaliado com 5 de um total de 5 estrelas

Claim

Very easy process from start to finish, if only life could be this easy

29 de janeiro de 2020
Avaliação não solicitada
logotipo da TRS Claims

Resposta da TRS Claims

Hi There,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,

TRS

Avaliado com 5 de um total de 5 estrelas

Excellent customer service & value for money

Excellent customer service. Near-instant responses and extremely accommodating when issues arose regarding required documents. Very supportive throughout the whole experience. Really recommend, the first time I felt an insurance company is an excellent value for money.

Big shout out to Laurence who made a slightly stressful time much easier! Thank you.

24 de janeiro de 2020
Avaliação não solicitada
logotipo da TRS Claims

Resposta da TRS Claims

Hi There,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,

TRS

Avaliado com 5 de um total de 5 estrelas

Really great service

Really great service. Super helpful staff. Had my broken phone set up to be replaced in 20 minutes. New phone is arriving the next day. Great service. Thanks again.

24 de janeiro de 2020
Avaliação não solicitada
logotipo da TRS Claims

Resposta da TRS Claims

Hi There,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,

TRS

Avaliado com 5 de um total de 5 estrelas

Had a new phone (with upgrade) in my…

Had a new phone (with upgrade) in my possession within 48 hours fo my phone being smashed. Very impressive quick and speedy service, would definately recommend

6 de janeiro de 2020
Avaliação não solicitada
logotipo da TRS Claims

Resposta da TRS Claims

Hi There,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,

TRS

Avaliado com 5 de um total de 5 estrelas

AMAZING SERVICE

AMAZING SERVICE. Easy, quick, friendly and helpful. I can not recommend highly enough. If only all customer service experiences were like this!

13 de dezembro de 2019
Avaliação não solicitada
logotipo da TRS Claims

Resposta da TRS Claims

Hi There,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,

TRS

Avaliado com 5 de um total de 5 estrelas

Quick and easy

Quick and easy. Very help and responded to every question I had. Sorted out a replacement phone within 2 days of sorting out my claim. Brilliant!

11 de dezembro de 2019
Avaliação não solicitada
logotipo da TRS Claims

Resposta da TRS Claims

Hi There,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,

TRS

Avaliado com 5 de um total de 5 estrelas

Excellent experience

Excellent experience. The back of my iPhone Xs broke. I reported it on Sunday night and had a replacement phone before Tuesday's lunch!

4 de dezembro de 2019
Avaliação não solicitada
logotipo da TRS Claims

Resposta da TRS Claims

Hi There,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,

TRS

Avaliado com 5 de um total de 5 estrelas

Unfortunately I've had to claim twice…

Unfortunately I've had to claim twice now but both times have been seamless and easy, couldn't recommend them highly enough. Staff respond quickly, to the point one claim was settled in around 30 minutes.

3 de dezembro de 2019
Avaliação não solicitada
logotipo da TRS Claims

Resposta da TRS Claims

Hi There,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,

TRS

Avaliado com 5 de um total de 5 estrelas

Stellar service and speed

After having my phone stolen again, I got this insurance with my work for free. I logged my claim over the weekend and called first thing, the whole experience was so smooth and effortless. They were quick, friendly and super efficient. When I called, they answered and were understanding. After the trauma of getting robbed these guys were the least of my problems. I cannot recommend this service enough and I've suggested to everyone at work to sign up. I am really chuffed and happy.

3 de dezembro de 2019
Avaliação não solicitada
logotipo da TRS Claims

Resposta da TRS Claims

Hi There,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,

TRS

Avaliado com 5 de um total de 5 estrelas

Excellent

Excellent, and not only does my replacement phone work properly, the reception is also much better - which I blamed on the network before!
Great service.

27 de novembro de 2019
Avaliação não solicitada
logotipo da TRS Claims

Resposta da TRS Claims

Hi There,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,

TRS

Avaliado com 5 de um total de 5 estrelas

Quick and simple process

27 de novembro de 2019
Avaliação não solicitada
logotipo da TRS Claims

Resposta da TRS Claims

Hi There,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,

TRS

Avaliado com 5 de um total de 5 estrelas

Absolutely amazing customer service…

Absolutely amazing customer service from Lavinia, who worked with mw to help me file the right information for my claim and gave me a great option for reimbursement. And just really seemed like she cared and wanted the best outcome for me! Thanks again, Lavinia. I will be recommending to all my colleagues :)

18 de novembro de 2019
Avaliação não solicitada
logotipo da TRS Claims

Resposta da TRS Claims

Hi There,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,

TRS

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