We had an excellent experience with Trunk Logistics. Jay, Amin, and Raj were outstanding from start to finish—professional, efficient, and genuinely careful with our belongings. They packed up our ent... Ver mais
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We had an excellent experience with Trunk Logistics. Jay, Amin, and Raj were outstanding from start to finish—professional, efficient, and genuinely careful with our belongings. They packed up our ent... Ver mais
A empresa respondeu
Absolutely top-tier, from start to finish. Having moved 4 times in 7 years, this has by far been our best experience, wish we'd used Trunk for the other moves too! We had a lot of fiddly and frag... Ver mais
A empresa respondeu
I was very anxious about moving. On the day, the team of movers comprising of Matt, Dan, Marious and Julian arrived earlier than planned which expedited the move. They kept reassuring me through o... Ver mais
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We had a great experience from trunk logistics at a very stressful time. Having to go into rented because of problems with our onward chain. Trunk logistics from the first intro telephone call to th... Ver mais
A empresa respondeu
Focused on providing smarter moving and storage solutions, we are here for you every step of the way. With over 25 years experience of the removal industry, we not only have the knowledge but the passion to ensure your move goes as smoothly and as stress free as possible. As well as removals, we have a thriving storage section that covers two sites.
Unit 54, RM17 6ST, Grays, Reino Unido
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The 3 people who turned up were great. They made our move so very easy. We would recommend this company for their excellent service. Thank you for all their help

Resposta da Trunk Logistics
Team : Lenny, Si, Catacin and Lee
Lovely lads arrived earlier than expected which we were very grateful for.
Very professional throughout.
Liam and Nicola in the office were very helpful.
Would highly recommend.

Resposta da Trunk Logistics
100% would recommend. Dan I and Kaz were really friendly and super helpful.

Resposta da Trunk Logistics
Could not recommend these guys enough.
We moved from rainham to Hockley on Wednesday and had the pleasure of Wayne, James and Dan moving us.
3 fantastic blokes who could not of done anymore if they tried. Would 100% recommend… thanks all for making the stress of moving that bit easier!
Lauren and Tom Fensome

Resposta da Trunk Logistics
Went beyond what was expected.
The guys turned up on time and worked hard all day. Giving us good advice on some decisions we had to make. The keys were late arriving at the property but the lads carried on with good cheer not rushing but taking care. It was late when they finished with a long drive back. Thank you Wayne, James & Christy.

Resposta da Trunk Logistics
The Team from Trunk Logistics were brilliant. They handled our move with care, were super polite and amazingly efficient. Thank you so much Matt, Catalin, Silvio and Connor for making it all go so smoothly...

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Used 3 times now. Always early/on time and ready to go, super friendly and approachable. Would highly recommend!

Resposta da Trunk Logistics
Had a really smooth and pleasant experience with Trunk Logistics! From the first phone call, they were so friendly, and Jay and Simon who helped us with the move were lovely, efficient and took really good care of our belongings. Can’t recommend highly enough.

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Highly professional customer care all the way from booking to removals. Friendly team and good price. Would highly recommend!

Resposta da Trunk Logistics
Professional and speedy service. All items were well protected. Both Lee and Dean were great.

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Kayne, Brad and Luke did our move for us. They were polite and extremely helpful. They took excellent care while loading and unloading in our new property. We have rented a house for a year and will need to go back next January. I hope to get the same team. During the move we also had an issue with room on the vehicle, this was resolved quickly and professionally by head office. Highly recommended

Resposta da Trunk Logistics
From first communication, the whole team were friendly, informative, efficient and professional. Holly & Pat were very friendly, supportive, explained everything clearly,& were prompt in replying, if I had a query.
Richard was brilliant with the online viewing of what needed moving, and was thorough, diligent and efficient, as well as warm and supportive. He gave lots of great advice about packing.
The moving team, Matt, Catalin & Archie were brilliant. They worked very hard, moving lots of stuff, were very efficient and had great communication. The 2nd day which was the actual move was a long day, but they remained hard working,effective, patient and with good humour throughout. They managed to get large pieces of furniture through some tight squeezes!
I Highly recommend this company.

Resposta da Trunk Logistics
Unprofessional, rude, and lacks basic customer service
I had a very disappointing experience with Trunk Logistics. The staff were extremely rude and demonstrated zero customer-centricity. Instead of focusing on a solution, they spent their time criticizing other removal companies—a desperate tactic that reflects poorly on their own business ethics.
They use high-pressure sales tactics and defensive, rude communication rather than actually working with the client. Moving is about more than just 'lifting and shifting'; it’s about trust and service, both of which are missing here. I strongly advise staying away if you value a stress-free experience.

Resposta da Trunk Logistics
Moving house with 28 years of collections, was pretty daunting to be fair, but the minute 3 vans pulled up outside the house and we met the movers, we knew everything would be ok!
The sheer pace they worked at, was amazing to see, and in just over 3 hours, a pack house of boxes was empty, as was the garden and the 130kg concrete statue, all packed neatly in the vans!
We we got to the new house, they unloaded in quick time, put everything where we asked them to, navigating the extremely tight and steep staircase to the upstairs of the house, all whilst laughing and joking with us about where all this stuff was now going to go, as we were meant to be down sizing 🤣
A massive thank you to Luke, Luca, Dan and Catilin for making what could have been an extremely stressful day, just go so smoothly!
Will be recommending Trunk logistics to everyone that moves house going forward, as the service we received was top class!

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Highly recommend this company, Amin & Michael were very professional and worked very hard to get the job done to perfection and in good time. Nothing was too much trouble and they were happy to go the extra mile, very happy, thanks guys.

Resposta da Trunk Logistics
Despite the atrocious weather, Matt Wayne Brad & James did a great job of moving us 100miles, keeping our spirits up and stress levels down.
Remarkably they limited the mess in both properties and water getting to the boxes. Fantastic feat!

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Fantastic service from start to finish.
Our team, Amin, Michael, Dan, Archie and Jack were to a man friendly, polite and incredibly respectful of our possessions and property. They remained calm and relaxed while getting stuck in and getting the job done. I’d highly recommend using Trunk. They didn’t provide the cheapest quote but delivered outstanding service, worth every penny.

Resposta da Trunk Logistics
The worst experience moving. Boxes came damaged, expensive items missing. The UK representatives are refusing to do anything to hurry up the Spain handlers they work with. The Spanish delivery depo is holding the items, waiting for someone else to have a delivery to my city instead of just delivering the items to me.
It has been 1.5 months. What kind of condition will my items come in?

Resposta da Trunk Logistics
From the first phone call, to the packing service and then the move everyone at Trunk logistics was fantastic. They were friendly, polite and helpful during what could have been a very stressful time. Special mention to Dan, Conor, Armando and Stan who were superb. On the day of the move they were amazing… efficient, friendly and polite. Nothing was too much trouble and the speed and care with which they packed up and moved our 4 bedroom house was brilliant. A true testament to their brilliant professionalism and skills. Thank you so much to all at Trunk you guys really are very very good at what you do!

Resposta da Trunk Logistics
The team stepped in at the last minute to help us move after our original company let us down. The team were really great and cleared the house so quickly with great skill and care. I am so grateful for everything they were able to do on the day and would absolutely recommend them.

Resposta da Trunk Logistics
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