Trunk Logistics Avaliações 1.195

O TrustScore é 5 de um total de 5

4,8

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We had an excellent experience with Trunk Logistics. Jay, Amin, and Raj were outstanding from start to finish—professional, efficient, and genuinely careful with our belongings. They packed up our ent... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Absolutely top-tier, from start to finish. Having moved 4 times in 7 years, this has by far been our best experience, wish we'd used Trunk for the other moves too! We had a lot of fiddly and frag... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I was very anxious about moving. On the day, the team of movers comprising of Matt, Dan, Marious and Julian arrived earlier than planned which expedited the move. They kept reassuring me through o... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We had a great experience from trunk logistics at a very stressful time. Having to go into rented because of problems with our onward chain. Trunk logistics from the first intro telephone call to th... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Mudanças
  2. Serviço de transporte e armazenamento de móveis
  3. Garagem
  4. Depósito

Escrito pela empresa

Focused on providing smarter moving and storage solutions, we are here for you every step of the way. With over 25 years experience of the removal industry, we not only have the knowledge but the passion to ensure your move goes as smoothly and as stress free as possible. As well as removals, we have a thriving storage section that covers two sites.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Very good service

The 3 people who turned up were great. They made our move so very easy. We would recommend this company for their excellent service. Thank you for all their help

28 de janeiro de 2026
Avaliação não solicitada
logotipo da Trunk Logistics

Resposta da Trunk Logistics

Thank you so much for your kind words Abdul, and for choosing Trunk Logistics Ltd for your move!

We’re delighted to hear that our three-person removals team made your move easy and stress-free. Providing reliable, professional, and efficient moving services is exactly what we aim for on every house move and relocation we handle.

Your recommendation means a lot to us, as we work hard to deliver excellent customer service and smooth removals from start to finish. We’ll be sure to pass your feedback on to the team — they’ll be thrilled to hear it.

Thank you again for trusting Trunk Logistics Ltd with your move. If you ever need expert removals or logistics services in the future, we’re always here to help.

Avaliado com 5 de um total de 5 estrelas

Lenny, Si, Catacin and Lee

Team : Lenny, Si, Catacin and Lee
Lovely lads arrived earlier than expected which we were very grateful for.
Very professional throughout.
Liam and Nicola in the office were very helpful.
Would highly recommend.

6 de fevereiro de 2026
Avaliação não solicitada
logotipo da Trunk Logistics

Resposta da Trunk Logistics

Hi Barbara. We’re delighted to hear that Lenny, Si, Catalin and Lee made such a positive impression and that their early arrival and professionalism helped make your move smooth and stress-free. At Trunk Logistics Ltd, we pride ourselves on delivering reliable, punctual and professional removals and logistics services, so it’s great to know the team reflected those standards on the day.

We’ll also be sure to pass on your kind words to Liam and Nicola in the office. Our operations and customer support teams work hard behind the scenes to ensure every move runs efficiently from first enquiry to final delivery.

Thank you again for choosing Trunk Logistics Ltd for your move. We truly appreciate your recommendation and look forward to assisting you with any future removals, storage or logistics services.

Avaliado com 5 de um total de 5 estrelas

100% would recommend

100% would recommend. Dan I and Kaz were really friendly and super helpful.

4 de fevereiro de 2026
Avaliação não solicitada
logotipo da Trunk Logistics

Resposta da Trunk Logistics

Thanks very much for your 5* review Ryan. We are so pleased you were happy with everything. Best wishes in your new home.

Avaliado com 5 de um total de 5 estrelas

Could not recommend these guys enough!

Could not recommend these guys enough.
We moved from rainham to Hockley on Wednesday and had the pleasure of Wayne, James and Dan moving us.

3 fantastic blokes who could not of done anymore if they tried. Would 100% recommend… thanks all for making the stress of moving that bit easier!

Lauren and Tom Fensome

28 de janeiro de 2026
Avaliação não solicitada
logotipo da Trunk Logistics

Resposta da Trunk Logistics

Thank you so much, Lauren and Tom, for the fantastic review and for choosing Trunk Logistics Ltd for your move from Rainham to Hockley. We’re really pleased to hear that we helped make the moving process less stressful for you.

It’s great feedback like this that shows the dedication of our removals team—Wayne, James, and Dan will be delighted to know their hard work, professionalism, and friendly approach made such a positive difference on your moving day. At Trunk Logistics Ltd, we always aim to deliver a smooth, reliable, and stress-free home removals service, no matter the distance.

Thank you again for the 100% recommendation. If you ever need a trusted removals and logistics company in the future, we’d be more than happy to help. Wishing you all the best in your new home!

Avaliado com 5 de um total de 5 estrelas

Went beyond what was expected.

Went beyond what was expected.
The guys turned up on time and worked hard all day. Giving us good advice on some decisions we had to make. The keys were late arriving at the property but the lads carried on with good cheer not rushing but taking care. It was late when they finished with a long drive back. Thank you Wayne, James & Christy.

29 de janeiro de 2026
Avaliação não solicitada
logotipo da Trunk Logistics

Resposta da Trunk Logistics

Thank you for taking the time to leave such a thoughtful review and for choosing Trunk Logistics Limited for your move Steve. We’re really pleased to hear that our team went beyond expectations and supported you throughout the day with reliable advice, care, and professionalism.

Even with the late arrival of the keys, it’s great to know that Wayne, James, and Christy stayed positive, worked hard, and ensured everything was handled carefully right through to the finish—despite the long day and drive back. This is exactly the level of service we aim to deliver on every home removal and logistics job.

Your feedback means a lot to us, and we truly appreciate the recommendation. If you ever need a trusted removals and logistics company, Trunk Logistics Limited would be more than happy to help again.

Avaliado com 5 de um total de 5 estrelas

The Team from Trunk Logistics were Matt, Catalin, Silvio and Connor

The Team from Trunk Logistics were brilliant. They handled our move with care, were super polite and amazingly efficient. Thank you so much Matt, Catalin, Silvio and Connor for making it all go so smoothly...

29 de janeiro de 2026
Avaliação não solicitada
logotipo da Trunk Logistics

Resposta da Trunk Logistics

Thank you so much for your kind words and for choosing Trunk Logistics Limited for your move Ellie. We’re delighted to hear that our removals team handled everything with care, efficiency, and professionalism.

At Trunk Logistics Limited, we pride ourselves on delivering reliable, stress-free moving and logistics services, and it’s great to know we made your relocation run smoothly.

If you ever need help with home removals, commercial moves, or logistics solutions, we’d be more than happy to help again. Wishing you all the best in your new place!

Avaliado com 5 de um total de 5 estrelas

Fantastic

Used 3 times now. Always early/on time and ready to go, super friendly and approachable. Would highly recommend!

28 de janeiro de 2026
Avaliação não solicitada
logotipo da Trunk Logistics

Resposta da Trunk Logistics

Thank you for choosing Trunk Logistics Ltd for your removals — and for trusting us three times Tom! We’re delighted to hear that our team was early, reliable, and ready to go on each move. Providing a friendly, professional, and stress-free removal service is exactly what we aim for, whether it’s a local move or a larger relocation. Your recommendation means a great deal to us and reinforces our commitment to delivering dependable, high-quality removals every time. We look forward to helping with your next move whenever you need us!

Avaliado com 5 de um total de 5 estrelas

Took lots of stress out of moving

Had a really smooth and pleasant experience with Trunk Logistics! From the first phone call, they were so friendly, and Jay and Simon who helped us with the move were lovely, efficient and took really good care of our belongings. Can’t recommend highly enough.

21 de janeiro de 2026
Avaliação não solicitada
logotipo da Trunk Logistics

Resposta da Trunk Logistics

Thank you for your wonderful review and for choosing Trunk Logistics Ltd for your removal Kate. We’re delighted to hear that your move was smooth and stress-free, and that you had such a positive experience from your very first phone call through to completion.

Our team prides itself on being friendly, efficient and professional, so it’s great to know that Jay and Simon took excellent care of your belongings and made moving day a pleasant experience. Delivering a reliable removals service with careful handling and clear communication is exactly what we aim for on every move.

Thank you again for your high recommendation. We really appreciate you trusting Trunk Logistics Ltd with your move and would be happy to help again in the future. 🚚📦

Avaliado com 5 de um total de 5 estrelas

Highly professional customer care all…

Highly professional customer care all the way from booking to removals. Friendly team and good price. Would highly recommend!

21 de janeiro de 2026
Avaliação não solicitada
logotipo da Trunk Logistics

Resposta da Trunk Logistics

Thank you for your kind review and for choosing Trunk Logistics Ltd for your removal Natalie. We’re really pleased to hear that you received highly professional customer care from the initial booking right through to moving day.

Providing a friendly, reliable and competitively priced removals service is something we take great pride in, so it’s great to know our team delivered that experience for you. Your recommendation means a lot to us and helps others looking for a professional removal company move with confidence.

Thank you again for trusting Trunk Logistics Ltd with your move — we’d be delighted to help again in the future. 🚛📦

Avaliado com 5 de um total de 5 estrelas

Professional and speedy service

Professional and speedy service. All items were well protected. Both Lee and Dean were great.

2 de janeiro de 2026
Avaliação não solicitada
logotipo da Trunk Logistics

Resposta da Trunk Logistics

Thank you for your great feedback and for choosing Trunk Logistics Ltd for your removal Eva. We’re delighted to hear that you found our service both professional and speedy, and that all of your belongings were well protected throughout the move.

Lee and Dean will be especially pleased to receive your kind words. Taking care of customers’ items with the correct packing, handling and attention to detail is a key part of the reliable removals service we aim to deliver on every job.

Thank you again for your recommendation. We really appreciate you trusting Trunk Logistics Ltd with your move and would be happy to help again in the future. 🚛📦

Avaliado com 5 de um total de 5 estrelas

Professional, efficient and lovely movers

Kayne, Brad and Luke did our move for us. They were polite and extremely helpful. They took excellent care while loading and unloading in our new property. We have rented a house for a year and will need to go back next January. I hope to get the same team. During the move we also had an issue with room on the vehicle, this was resolved quickly and professionally by head office. Highly recommended

22 de janeiro de 2026
Avaliação não solicitada
logotipo da Trunk Logistics

Resposta da Trunk Logistics

Thank you very much for your kind review Lucy and for choosing Trunk Logistics Ltd for your removal from Potters Bar to Radlett. We’re really pleased to hear that your move went smoothly and that you had such a positive experience with our team.

Kayne, Brad and Luke take great pride in delivering a professional, careful and efficient house removal service, so it’s fantastic to know they looked after your belongings so well during both loading and unloading at your new property. We’re also glad our head office team were able to resolve the vehicle space issue quickly and professionally — clear communication and fast solutions are essential parts of a successful move.

It’s lovely to hear that you’d like the same team when you move again next January. We’d be delighted to help when the time comes and will do our best to accommodate that request.

Thank you again for your recommendation. We really appreciate your trust in Trunk Logistics Ltd, and we’re proud to have supported your move. 🚚📦

Avaliado com 5 de um total de 5 estrelas

Highly recommended team - brilliant

From first communication, the whole team were friendly, informative, efficient and professional. Holly & Pat were very friendly, supportive, explained everything clearly,& were prompt in replying, if I had a query.
Richard was brilliant with the online viewing of what needed moving, and was thorough, diligent and efficient, as well as warm and supportive. He gave lots of great advice about packing.
The moving team, Matt, Catalin & Archie were brilliant. They worked very hard, moving lots of stuff, were very efficient and had great communication. The 2nd day which was the actual move was a long day, but they remained hard working,effective, patient and with good humour throughout. They managed to get large pieces of furniture through some tight squeezes!
I Highly recommend this company.

22 de janeiro de 2026
Avaliação não solicitada
logotipo da Trunk Logistics

Resposta da Trunk Logistics

Thank you so much for taking the time to leave such a detailed and thoughtful review. We’re absolutely delighted to hear how positive your experience was with Trunk Logistics Ltd.

From the very first enquiry, our office team aim to make the process clear, responsive and stress-free, so it’s great to know their communication and support made a real difference. We’re also pleased that the virtual survey was helpful and informative; providing clear advice and accurate planning is a key part of delivering a smooth long-distance removal.

A huge thank you as well for recognising the hard work of our removals team. Long days and challenging access are all part of the job, and we’re proud that the team maintained their efficiency, care, patience and good humour throughout your move.

Your recommendation means a great deal to us. Thank you for choosing Trunk Logistics Ltd for your professional long-distance removals from London to Lancashire – we wish you every happiness in your new home. 🚛📦

Avaliado com 1 de um total de 5 estrelas

Unprofessional

Unprofessional, rude, and lacks basic customer service
I had a very disappointing experience with Trunk Logistics. The staff were extremely rude and demonstrated zero customer-centricity. Instead of focusing on a solution, they spent their time criticizing other removal companies—a desperate tactic that reflects poorly on their own business ethics.
They use high-pressure sales tactics and defensive, rude communication rather than actually working with the client. Moving is about more than just 'lifting and shifting'; it’s about trust and service, both of which are missing here. I strongly advise staying away if you value a stress-free experience.

22 de janeiro de 2026
Avaliação não solicitada
logotipo da Trunk Logistics

Resposta da Trunk Logistics

Thanks for leaving your review. We’re sorry to hear that you feel unhappy with your experience.

We never intended to come across as rude, and it’s disappointing to hear that this is how our communication was taken. Our follow-up message the day after sending your quote was simply to see if you had any questions - a single message isn’t a high-pressure sales tactic, just standard practice.

You asked for a 30% reduction on the quote, which we couldn’t realistically offer. To try and help, we instead offered a 15% discount as a goodwill gesture, which we felt was a fair middle ground.

We don’t spend time criticising other removal companies, and we take pride in running our business in a fair and honest way. Moving house is stressful, and we always aim to make it as smooth as possible, even when we can’t meet everyone’s budget.

We wish you all the best with your move and in your new home.

Avaliado com 5 de um total de 5 estrelas

Moving house with 28 years of…

Moving house with 28 years of collections, was pretty daunting to be fair, but the minute 3 vans pulled up outside the house and we met the movers, we knew everything would be ok!
The sheer pace they worked at, was amazing to see, and in just over 3 hours, a pack house of boxes was empty, as was the garden and the 130kg concrete statue, all packed neatly in the vans!

We we got to the new house, they unloaded in quick time, put everything where we asked them to, navigating the extremely tight and steep staircase to the upstairs of the house, all whilst laughing and joking with us about where all this stuff was now going to go, as we were meant to be down sizing 🤣
A massive thank you to Luke, Luca, Dan and Catilin for making what could have been an extremely stressful day, just go so smoothly!

Will be recommending Trunk logistics to everyone that moves house going forward, as the service we received was top class!

14 de janeiro de 2026
Avaliação não solicitada
logotipo da Trunk Logistics

Resposta da Trunk Logistics

Thank you so much for taking the time to leave such a detailed and positive review Ben. We’re absolutely delighted to hear that your house removal with Trunk Logistics Ltd went so smoothly, especially with a move of that scale and sentimental value built up over 28 years.

Our team takes great pride in delivering a professional, efficient, and stress-free removal service, and it’s fantastic to know that the arrival of the three vans and our experienced movers immediately put you at ease. The team will be thrilled to hear your feedback about their pace, care, and positive attitude—from safely loading a full house, garden items, and a 130kg concrete statue, to expertly unloading and positioning everything exactly where you wanted it, even with tight spaces and steep staircases.

Making large and potentially daunting house moves feel organised, smooth, and even enjoyable is exactly what we aim for with every home removal we carry out. Thank you for recommending Trunk Logistics Ltd—your kind words mean a great deal to us, and we’d be more than happy to help again with any future removals or logistics services.

Avaliado com 5 de um total de 5 estrelas

Highly recommend this company

Highly recommend this company, Amin & Michael were very professional and worked very hard to get the job done to perfection and in good time. Nothing was too much trouble and they were happy to go the extra mile, very happy, thanks guys.

13 de janeiro de 2026
Avaliação não solicitada
logotipo da Trunk Logistics

Resposta da Trunk Logistics

Thank you very much for your fantastic review Deborah! We’re delighted to hear that you were so happy with your removal service with Trunk Logistics Ltd.

Amin and Michael take great pride in delivering professional, efficient, and reliable removals, and it’s wonderful to know their hard work, attention to detail, and willingness to go the extra mile made your move smooth and stress-free. Providing a high-quality service, completing jobs on time, and ensuring our customers are completely satisfied are always our top priorities.

Thank you for choosing Trunk Logistics Ltd for your removal and for taking the time to highly recommend us. We truly appreciate your support and would be more than happy to help again with any future house removals, office moves, or logistics services.

Avaliado com 5 de um total de 5 estrelas

Despite the atrocious weather

Despite the atrocious weather, Matt Wayne Brad & James did a great job of moving us 100miles, keeping our spirits up and stress levels down.
Remarkably they limited the mess in both properties and water getting to the boxes. Fantastic feat!

13 de janeiro de 2026
Avaliação não solicitada
logotipo da Trunk Logistics

Resposta da Trunk Logistics

Thank you so much for taking the time to leave such a fantastic review Simon. We really appreciate it.

Despite the extremely challenging weather conditions, our removal team were proud to deliver a smooth, stress-free 100-mile house removal for you. At Trunk Logistics Ltd, we pride ourselves on providing a professional, reliable removals service, and it’s great to hear that the team kept spirits high while protecting your belongings and both properties from the elements.

Limiting mess, preventing water damage, and ensuring your items arrived safely are all part of the high standards we aim to deliver on every home removal, whether local or long-distance. Your feedback highlights exactly what we strive for: careful handling, positive attitude, and exceptional customer care — even in atrocious weather!

Thank you again for choosing Trunk Logistics Ltd for your move. We wish you all the very best in your new home and would be happy to help with any future removals or logistics needs.

Avaliado com 5 de um total de 5 estrelas

Fantastic service from start to finish

Fantastic service from start to finish.
Our team, Amin, Michael, Dan, Archie and Jack were to a man friendly, polite and incredibly respectful of our possessions and property. They remained calm and relaxed while getting stuck in and getting the job done. I’d highly recommend using Trunk. They didn’t provide the cheapest quote but delivered outstanding service, worth every penny.

6 de novembro de 2025
Avaliação não solicitada
logotipo da Trunk Logistics

Resposta da Trunk Logistics

Thank you so much for taking the time to leave such a detailed and positive review Matt. We’re delighted to hear that your London to Brighton removal was a great experience from start to finish.

Amin, Michael, Dan, Archie and Jack will be especially pleased to know their friendly, professional and respectful approach made a real difference. At Trunk Logistics, we pride ourselves on delivering a calm, efficient and reliable removals service, ensuring our customers’ belongings and property are handled with the utmost care throughout the move.

While we may not always be the cheapest option, we’re proud to consistently deliver a high-quality, professional removal service that offers real value for money. Thank you again for choosing Trunk Logistics for your move from London to Brighton and for your strong recommendation. We wish you all the very best in your new home.

Avaliado com 1 de um total de 5 estrelas

Expensive items missing for 1.5 months

The worst experience moving. Boxes came damaged, expensive items missing. The UK representatives are refusing to do anything to hurry up the Spain handlers they work with. The Spanish delivery depo is holding the items, waiting for someone else to have a delivery to my city instead of just delivering the items to me.
It has been 1.5 months. What kind of condition will my items come in?

13 de janeiro de 2026
Avaliação não solicitada
logotipo da Trunk Logistics

Resposta da Trunk Logistics

We’re very sorry for the frustration this delay has caused and completely understand your concerns Stan.

Your items have been located safely at our Spanish partner depot and are not missing. The delay is due to a lack of recent deliveries scheduled in your area, which is some distance from the depot. To ensure your belongings are transported safely, delivery is being arranged alongside the next confirmed job in your area.

Both our UK and Spanish teams have been in regular contact with you to keep you informed, and we will notify you immediately once delivery can be scheduled. We truly appreciate your patience and apologise again for the inconvenience caused.

Avaliado com 5 de um total de 5 estrelas

Excellent from start to finish!

From the first phone call, to the packing service and then the move everyone at Trunk logistics was fantastic. They were friendly, polite and helpful during what could have been a very stressful time. Special mention to Dan, Conor, Armando and Stan who were superb. On the day of the move they were amazing… efficient, friendly and polite. Nothing was too much trouble and the speed and care with which they packed up and moved our 4 bedroom house was brilliant. A true testament to their brilliant professionalism and skills. Thank you so much to all at Trunk you guys really are very very good at what you do!

7 de janeiro de 2026
Avaliação não solicitada
logotipo da Trunk Logistics

Resposta da Trunk Logistics

Thank you so much for such a wonderful review Alice. We’re delighted to hear that your experience with Trunk Logistics was positive from the very first phone call right through to moving day.

Moving a four-bedroom house can certainly be stressful, so it’s great to know the team helped make the process smooth and reassuring.

Thank you again for your kind words and trust in Trunk Logistics. It really means a lot to the whole team, and we’re so pleased we could help make your move a success.

Avaliado com 5 de um total de 5 estrelas

Really great experience

The team stepped in at the last minute to help us move after our original company let us down. The team were really great and cleared the house so quickly with great skill and care. I am so grateful for everything they were able to do on the day and would absolutely recommend them.

16 de dezembro de 2025
Avaliação não solicitada
logotipo da Trunk Logistics

Resposta da Trunk Logistics

Thank you so much for your kind words Adam. We’re really pleased we were able to step in and help at such short notice, especially after such a stressful situation.

It’s great to hear the team were able to clear the house quickly while still taking care with your belongings — that’s exactly what we aim for. Your gratitude and recommendation truly mean a lot to us.

Thank you again for choosing Trunk Logistics, and we’re glad we could make a difficult day that bit easier for you.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais