We had an excellent experience with Trunk Logistics. Jay, Amin, and Raj were outstanding from start to finish—professional, efficient, and genuinely careful with our belongings. They packed up our ent... Ver mais
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Veja o que dizem as avaliações
Absolutely top-tier, from start to finish. Having moved 4 times in 7 years, this has by far been our best experience, wish we'd used Trunk for the other moves too! We had a lot of fiddly and frag... Ver mais
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I was very anxious about moving. On the day, the team of movers comprising of Matt, Dan, Marious and Julian arrived earlier than planned which expedited the move. They kept reassuring me through o... Ver mais
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We had a great experience from trunk logistics at a very stressful time. Having to go into rented because of problems with our onward chain. Trunk logistics from the first intro telephone call to th... Ver mais
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Detalhes da empresa
Escrito pela empresa
Focused on providing smarter moving and storage solutions, we are here for you every step of the way. With over 25 years experience of the removal industry, we not only have the knowledge but the passion to ensure your move goes as smoothly and as stress free as possible. As well as removals, we have a thriving storage section that covers two sites.
Informações de contato
Unit 54, RM17 6ST, Grays, Reino Unido
- 0330 998 8282
- info@trunklogistics.com
- www.trunklogistics.com
4,8
Excelente
1 mil avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Absolutely outstanding service from…
Absolutely outstanding service from Trunk Logistics. The team worked unbelievably hard packing a full five bedroom house over two days, including the garage and garden, all prepared for shipment to Portugal. The pace, organisation, and care throughout were exceptional.
Lenny, Lee, Kieran, Jake and Grant were all top class. Polite, calm, and incredibly efficient, even with the scale of the job. Nothing was rushed, everything was carefully packed, and the energy never dropped.
A huge credit to a superb company. I would not hesitate to recommend Trunk Logistics and would use them again without question.
6 de janeiro de 2026
Avaliação não solicitada
Resposta da Trunk Logistics
Thank you so much for taking the time to leave such a fantastic review Colin. We’re absolutely delighted to hear how pleased you were with the service and with the team’s hard work on such a large and complex move.
Packing a full five-bedroom house, garage, and garden for an international shipment is no small task, so your comments about the pace, organisation, and care really mean a lot to us. The team will be really happy to hear your kind words — they take great pride in doing the job properly, and it’s wonderful to see that recognised.
Moving Home
On 30 October Connor, Simon, Bart & Kayne assisted with my house move.
They arrived early and quickly got to work in moving the contents of my home into their vans.
As part of the service I had arranged for the fragile pack for glassware, kitchenware and precious items and these were wrapped and packed efficiently and with no breakages.
And upon arrival at my new home they quickly unloaded their vans and put the furniture and boxes in the rooms as indicated.
They also went back to my old home and collected a couple of white goods that I stored in my neighbour’s shed as initially there was no room left in the vans!
As such I would highly recommend Trunk Logistics as from the initial visit to gauge what I needed, their reassuring support when confirming the moving date at exchange (as it changed a couple of times due to requests within the chain) to the moment everything was unloaded their professionalism and service was outstanding.
30 de outubro de 2025
Avaliação não solicitada
Resposta da Trunk Logistics
Thank you so much for taking the time to leave such a detailed and thoughtful review Tracy. We’re delighted to hear that the team made your move run smoothly and that the fragile packing service met your expectations with everything arriving safely.
We’re also really pleased we could help with the additional collection from your neighbour’s shed and adapt as things changed around exchange dates — we know how stressful that part of the process can be.
Your recommendation means a great deal to the whole team. On behalf of everyone at Trunk Logistics, thank you for trusting us with your move, and we wish you all the very best in your new home.
1 bed flat move
Kai, Jake and Amin were superb. Couldn’t have asked for a better service. Will 100% use again!
4 de dezembro de 2025
Avaliação não solicitada
Resposta da Trunk Logistics
Thank you for the great feedback! We’re so pleased to hear Kai, Jake and Amin delivered such a great service. They’ll really appreciate the shout-out. We’d be delighted to help again in the future — thanks for choosing Trunk Logistics!
I highly recommend Trunk Logistics
I highly recommend Trunk Logistics, the team was incredibly kind and attentive, going above and beyond during my recent move. They stayed later than planned without complaint, handling my unexpected amount of belongings with care and professionalism. Their positive attitudes turned what could have been an even more stressful day into a smooth experience. If you want movers who truly care and go the extra mile, Trunk Logistics is the way to go! Thank you Kai and team for such a great service!
4 de dezembro de 2025
Avaliação não solicitada
Resposta da Trunk Logistics
Thank you so much for such a thoughtful review Sara. We’re really pleased to hear the team went above and beyond to make your move as smooth and stress-free as possible. Kai and the team will be delighted to hear your kind words, and we truly appreciate you recognising their care and professionalism. Thank you for choosing Trunk Logistics and for the lovely recommendation — all the very best in your new home!
Moving
The staff in the office were very helpful and understanding with what we wanted moved.
The movers on the day were polite and very careful with the goods.
Overall a great service .
9 de dezembro de 2025
Avaliação não solicitada
Resposta da Trunk Logistics
Thank you for your kind review Stephen. We’re really pleased to hear the office team were helpful and understanding, and that the movers took great care of your belongings on the day. We appreciate you choosing Trunk and are glad you were happy with the overall service.
Trunk were fantastic from start to…
Trunk were fantastic from start to finish. The most attention to detail for the quote, flexible when my completion changed. The packing service was worth every penny and on moving day the team were brilliant, efficient, accommodating, and nothing was too much trouble. Would highly recommend
16 de dezembro de 2025
Avaliação não solicitada
Resposta da Trunk Logistics
Thank you very much for the fantastic feedback Jo. We’re so pleased to hear you were happy with the service from start to finish, from the detailed quote through to moving day. It’s great to know the packing service made a real difference and that the team were efficient and accommodating throughout. We really appreciate the recommendation and wish you all the best in your new home.
Brilliant, professional service.
We found Trunk online and they made the whole process from start to finish so easy. Cannot find any faults. We had all our boxes and wrapping delivered to us in plenty of time before completion. Matt, Paul and Dan got our removals onto the vans very quickly (and we had a lot of boxes). Our completion went through very quickly on the day and by the time we got to our new house they were already there. Brilliant team and no damage to anything. Thought the day would be stressful but they made it easy for us. Would recommend them to anyone.
12 de dezembro de 2025
Avaliação não solicitada
Resposta da Trunk Logistics
Thank you so much for taking the time to leave such a detailed review. We’re really pleased to hear the whole process felt easy from start to finish, especially on what can be a stressful day. Matt, Paul and Dan will be delighted to hear your kind words, and it’s great to know everything ran smoothly and arrived safely. We truly appreciate the recommendation and wish you all the best in your new home!
A smooth move with Matt and Kane
Matt and Kane worked so quickly and efficiently! They arrived well in time at both properties and worked so methodically, handling our things with care. Overall for us it was a competitive price and worth going with Trunk Logistics.
22 de dezembro de 2025
Avaliação não solicitada
Resposta da Trunk Logistics
Thank you so much for the kind review! We’re really glad to hear Matt and Kayne took great care of your move and kept everything running smoothly and on time. We appreciate you choosing Trunk Logistics and are happy to know you felt the service was worth it. Wishing you all the best in your new place, and we’d be glad to help again in the future!
I'd never heard of them before I…
I'd never heard of them before I started to research Removal Firms! Thank goodness for Google as their name popped up on my search.
Why do I mention this - because people generally tend to stick with what and who they know and you could miss out on including these guys in your search.
They weren't the cheapest but the professional tone on emails and the helpfulness of the chap conducting the site survey made an impression and gave me a lot of comfort that they would complete the job to a high standard.
On the day all of the crew were really helpful and they couldn't do enough to make sure everything ran smoothly. Alongside 'normal' items there were some extraordinary items to be moved including some large semi-industrial woodworking machines. They coped admirably with it all and took it in their stride. After a three hour journey accross country they remained polite and professional even though it had been a very long day.
Would use them again in a heartbeat.
21 de novembro de 2025
Avaliação não solicitada
Resposta da Trunk Logistics
Thank you very much for such a detailed and considered review Stephen. We really appreciate you taking the time to share your experience and are glad you decided to include us in your search. It’s great to hear that our communication, site survey, and overall approach gave you confidence from the outset.
We’re especially pleased the team could handle both the everyday items and the more unusual machinery with care and professionalism, even after a long cross-country journey. Your kind words mean a lot to the whole crew, and we’re delighted to hear you’d use us again without hesitation. Thank you once again for trusting us with your move.
Excellent removal men friendly &…
Excellent removal men friendly & professional. Very quick in loading and off loading all our worldly goods!! The 3 men were Matt, Craig & Archie. Would definitely recommend Trunk removals. We also had 3 lads the day before we moved & they loaded part of the house they were excellent too but didnt get their names
16 de dezembro de 2025
Avaliação não solicitada
Resposta da Trunk Logistics
Thank you very much for your excellent review Julie. We’re delighted to hear that the team provided such a friendly, professional, and efficient service on moving day. It’s also great to know our team the day before did such a good job with the pre-load, we’ll be sure to pass on your kind words. Thank you for choosing Trunk Removals and for the recommendation; it’s really appreciated.
Lenny and his team kayne,Brad,Matt,and…
Lenny and his team kayne,Brad,Matt,and Craig and the pack team did good work guiding us through our first move for forty years help place the heavy stuff and rebuilt the beds etc
Great team thanks boys
10 de dezembro de 2025
Avaliação não solicitada
Resposta da Trunk Logistics
Thank you so much for your kind feedback Janet. We’re really pleased Lenny and the team could guide you through your first move in forty years. Helping place the heavier items and rebuilding the beds is all part of making the day as smooth and stress-free as possible. I’ll be sure to pass your thanks on to the whole team — they’ll really appreciate it.
We used Trunk Logistics for our move …
We used Trunk Logistics for our move from Essex to Suffolk. Right out, they went over and above with all the services they offered and quote.
On the day Jay, Luke, Zac, were brilliant. Fast, efficient,friendly and acted with all due diligence, treated all our possessions with care.
Thank you all once again.
Thoroughly Recommended.
19 de dezembro de 2025
Avaliação não solicitada
Resposta da Trunk Logistics
Thank you so much for taking the time to leave such a detailed review Ray. We’re delighted to hear that the move from Essex to Suffolk went smoothly and that our team delivered on the service and quote provided. Jay, Luke, and Zac will be really pleased to know their hard work, care, and friendly approach made a positive difference on the day. We truly appreciate the recommendation and wish you all the best in your new home.
Great job
Matt, LZ & Christi were really helpful and efficient. Nothing too much trouble. They were really patient when we had a long wait to get keys. Thanks for making a tough day run smoother.
2 de dezembro de 2025
Avaliação não solicitada
Resposta da Trunk Logistics
Thank you for the lovely feedback. Matt, LZ, and Christi will be thrilled to hear this. We’re glad they could help make a tough day easier, and we really appreciate you taking the time to share your experience.
Great vibe people
We moved last September and we were assisted by Kieran and Dan. They’re both great persons. I thought moving is a stressful process but thanks to these guys’ positive vibes, everything just was pleasant.
13 de setembro de 2025
Avaliação não solicitada
Resposta da Trunk Logistics
Thank you so much for taking the time to share this lovely review! We’re thrilled to hear that Kieran and Dan helped make your move a pleasant and stress-free experience. They’ll be delighted to hear your kind words. Wishing you all the best in your new home, and thank you again for choosing us!
5* packing and removal service - highly recommend
The office team and the removal team were all highly efficient, organised and communicative. Overall the whole process from start to finish was excellent. The packing and removal team were careful and so hardworking - the whole move was made so easy for us, including helping us move some items directly into our storage unit. I would highly recommend TL for any house move and will use them again for any future moves. Thank you for a great service.
17 de novembro de 2025
Avaliação não solicitada
Resposta da Trunk Logistics
Thank you so much for taking the time to share your wonderful review. We’re delighted to hear that both our office and removal teams made your move smooth, efficient and stress-free. It’s great to know the packing team’s care and hard work helped make the process easier for you, including the support with your storage unit.
Your recommendation means a great deal to us, and we’d be honoured to help you again with any future moves. Thank you for choosing Trunk and for your kind words!
I had a really positive experience
I had a really positive experience. Everyone was friendly and helpful, and things felt genuinely well-supported from start to finish. Communication was clear, the process was smooth. I’d happily recommend them to others.
5 de dezembro de 2025
Avaliação não solicitada
Resposta da Trunk Logistics
Thank you for sharing your wonderful experience! We’re so glad to hear that you felt supported throughout the entire process and that our team’s friendliness and clear communication made a difference. We truly appreciate your recommendation.
Really do not recommend this company.
Really do not recommend this company.
They outsourced our move to another removal company, didn’t share any of the details of the job with said company and the vans provided were not big enough for the volume of our belongings, meaning they had to take a trip back to our old house after offloading some things at our new house, much to the annoyance of the new buyers of our old house.
The movers we had were slow and hard to speak to, making the day more stressful than it should’ve been.
They also lost an item of ours in the move and said they would look for it but I’ve heard nothing since.
Not a great experience at all on an already stressful day.
24 de novembro de 2025
Avaliação não solicitada
Resposta da Trunk Logistics
Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your experience did not meet expectations, and we sincerely apologise for the stress caused on what is already a demanding day.
To clarify, while Trunk Logistics is the company you booked with, we do at times allocate work to trusted teams who operate with their own transport but carry out moves on behalf of Trunk Logistics. This allows us to provide coverage and flexibility for our customers, but we understand that it can be concerning if this isn’t fully understood beforehand. We will review how we communicate this to ensure it is clearer going forward.
Regarding your comment about communication with the team on the day, we appreciate that clear communication is important during a move. Some of our crews include experienced workers whose first language may not be English, but this does not affect their professionalism or ability to carry out the job to the high standards we expect. We value all of our staff equally, and we are confident in their skills and the quality of their work. That said, we are sorry if any language barrier made the day feel more stressful for you.
We are also very sorry that one of your items has not yet been located. Our Customer Services team did reply to your initial enquiry and advised that we would be thoroughly checking with all staff involved to trace its whereabouts. These checks do take time to complete properly, but please be assured that we are still actively working on this.
If, after all investigations are completed, the item cannot be found, the next step in our policy is for you to make a claim through the extended liability cover you selected for your move. Our team will guide you through this process if it becomes necessary.
We truly regret that your experience fell short of the standards we aim to deliver and appreciate your patience while our enquiries are ongoing. If you would like to discuss anything further, please feel free to contact our Customer Services team directly so we can assist you.
The two guys (Simon & Jay) who dealt…
The two guys (Simon & Jay) who dealt with our house move were brilliant. Very friendly, super efficient and were pleasure to have doing the job!
5 de dezembro de 2025
Avaliação não solicitada
Resposta da Trunk Logistics
Thank you so much for your wonderful review Rob! We’re delighted to hear that Simon and Jay made your move a great experience. We’ll be sure to pass on your kind words. If you need anything in the future, we’re always happy to help!
Dan,Kaz and Jack were a great team and…
Dan,Kaz and Jack were a great team and worked really hard all , but were courtious and careful with our items
5 de dezembro de 2025
Avaliação não solicitada
Resposta da Trunk Logistics
Thank you for taking the time to leave such a lovely review Colin! We’re so pleased to hear that Dan, Kaz, and Jack made a great team and handled your items with care. We’ll make sure they hear your kind words. Best wishes in your new home.
Matt and Christi
Matt and Christi, were timely proffesional and completed the job without any fuss.
Would recommend Trunk Logistics if you are moving hone
4 de dezembro de 2025
Avaliação não solicitada
Resposta da Trunk Logistics
Thank you for your great review Tony! We’re delighted to hear that Matt and Christi were timely and professional, and that everything went smoothly. We really appreciate your recommendation of Trunk Logistics. If you ever need a hand with another move, we’ll be more than happy to help!
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