We had an excellent experience with Trunk Logistics. Jay, Amin, and Raj were outstanding from start to finish—professional, efficient, and genuinely careful with our belongings. They packed up our ent... Ver mais
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Veja o que dizem as avaliações
Absolutely top-tier, from start to finish. Having moved 4 times in 7 years, this has by far been our best experience, wish we'd used Trunk for the other moves too! We had a lot of fiddly and frag... Ver mais
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I was very anxious about moving. On the day, the team of movers comprising of Matt, Dan, Marious and Julian arrived earlier than planned which expedited the move. They kept reassuring me through o... Ver mais
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We had a great experience from trunk logistics at a very stressful time. Having to go into rented because of problems with our onward chain. Trunk logistics from the first intro telephone call to th... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Focused on providing smarter moving and storage solutions, we are here for you every step of the way. With over 25 years experience of the removal industry, we not only have the knowledge but the passion to ensure your move goes as smoothly and as stress free as possible. As well as removals, we have a thriving storage section that covers two sites.
Informações de contato
Unit 54, RM17 6ST, Grays, Reino Unido
- 0330 998 8282
- info@trunklogistics.com
- www.trunklogistics.com
4,8
Excelente
1 mil avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great service
Great customer service and the guys on the day were helpful and professional, making a potentially very stressful day less so.
21 de novembro de 2025
Avaliação não solicitada
Resposta da Trunk Logistics
Thank you so much for your kind review Tina! We’re really glad to hear our team helped make the day run smoothly for you. We’ll be sure to pass your feedback on to them—they’ll really appreciate it. If you need anything in the future, we’re always here to help!
Brilliant service from Jay and Simon
Brilliant service from Jay and Simon. Super professional, quick, efficient, friendly, and all round helpful. 2nd time I've used and have recommended to 2 friends who are both also left happy.
29 de novembro de 2025
Avaliação não solicitada
Resposta da Trunk Logistics
Thank you so much for the fantastic review! We’re thrilled to hear that Jay and Simon delivered brilliant service once again. It means a lot that you returned to us and even recommended us to friends — we’re delighted they were happy too.
If you ever need anything in the future, we’ll be here and happy to help!
Friendly and efficient
Luca, Armando and Luke were polite, friendly and efficient.
1 de dezembro de 2025
Avaliação não solicitada
Resposta da Trunk Logistics
Thanks for your 5* review Josie, it's very much appreciated. Wishing you all the best in your new home.
Not a great experience
Not a great experience. The lads seemed inexperienced and one in particular was not friendly or helpful. An expensive lamp was damaged as they had tried to dismantle it without asking first. I definitely wouldn’t use this company again.
3 de outubro de 2025
Avaliação não solicitada
Resposta da Trunk Logistics
Thank you for taking the time to share your feedback. We are very sorry to hear that your experience with us was not a positive one, and we sincerely apologise for any disappointment caused.
We understand how frustrating it must have been to encounter issues during your move, especially regarding the behaviour of the crew and the damage to your lamp. This is certainly not the level of service we aim to provide. We pride ourselves on delivering good customer service, and we genuinely appreciate feedback that helps us improve.
Our Customer Services team sent a follow-up email to you on 16th October to check that everything had gone smoothly but we did not hear back from you at that time. With regard to the damaged lamp, we could have addressed this much closer to your move date on 3rd October, and we are unsure why it has only been brought to our attention two months later. Unfortunately, accidents can happen, but we do offer extended liability to help customers in situations like this when we are informed within the timescale policies.
Once again, we are sorry that your experience fell short of expectations. Thank you for bringing these matters to our attention.
Kind regards,
This is the second time I’ve used Trunk…
This is the second time I’ve used Trunk for a house move - Matt and Luke were very professional, quick but careful, friendly and overall had a great experience thanks to their hard work.
Unfortunately one of the moving vans broke down on the way, so that was a bit of a downer, but overall a really good service.
24 de novembro de 2025
Avaliação não solicitada
Resposta da Trunk Logistics
Thank you so much for choosing Trunk for your house move once again and for taking the time to share your experience!
We’re delighted to hear that Matt and Luke made the day smooth with their professionalism, efficiency, and friendly approach. We’ll be sure to pass your kind words along to them.
We’re very sorry about the inconvenience caused by the van breakdown. While unexpected issues can happen, we understand it can be frustrating, and we appreciate your patience and understanding on the day.
Thank you again for your trust and for your generous feedback. We’re glad to have been part of your move and hope to assist you again in the future — hopefully with a completely trouble-free experience next time!
Trunk Logistics Review
Our review has been overdue. Our experience with Trunks Logistics was excellent from the start. It was very convenient that we are able to book a video consultation for them to assess the best vehicle size and team needed for our move. We were assigned Pat and she was very helpful from the start. We had no sure date of our move yet and she made it simple moving provisional dates until we had that final date. The pricing was also reasonable as we asked around and some were very expensive. They also offered packing materials however, we already had our own.
On moving day, we had Kieran and Dan to help us move our things. They were very professional and kind too. They made good time and were very organised in stacking up our boxes. They helped with little things like putting our fridge in place.
Overall, we had a great experience with the Trunk Logistics team. They are highly recommended for a house move.
13 de setembro de 2025
Avaliação não solicitada
Resposta da Trunk Logistics
Thank you so much for taking the time to share such a thoughtful and detailed review Vanessa.
We’re delighted to hear that your experience with Trunk Logistics was smooth from start to finish. It’s great to know that the video consultation helped make planning easier and that Pat was able to support you while your moving date was still up in the air. We always aim to be as flexible and accommodating as possible during what can be a stressful time.
We’ll also be sure to pass your kind words on to Kieran and Dan. We’re proud of how professional, friendly, and efficient our team is, and it’s wonderful to hear they helped make your moving day straightforward and well-organised.
Thank you again for choosing Trunk Logistics and for recommending us. We’re thrilled to have been part of your move and wish you all the best settling into your new home!
Excellent, professional and humerous
We've moved many times and these guys are amongst the best. From the quote to the day of move everything was very professional. Daniel and Wayne arrived on time, were friendly, professional and kept the humour up throughout the day. We definitely recommend.
27 de novembro de 2025
Avaliação não solicitada
Resposta da Trunk Logistics
Thank you so much for your fantastic review! Having moved many times, your praise truly means a lot to us. We’re delighted to hear that everything—from the initial quote to moving day—felt professional and seamless.
Daniel and Wayne will be thrilled to know their friendliness, professionalism, and good humour made such a positive difference throughout your move.
We really appreciate your recommendation and are grateful you chose our team. Wishing you all the best in your new home!
Excellent service!!
Excellent service!!! Very fast, efficient and affordable. Would definitely use their services again when in need.
16 de novembro de 2025
Avaliação não solicitada
Resposta da Trunk Logistics
Thank you so much for your wonderful review Kalyan! We're delighted to hear that you found our service fast, efficient, and affordable. It means a lot to know you'd choose us again in the future.
We truly appreciate your support and look forward to helping you whenever you need us next!
Would whole heartedly recommend Trunk Logistics to anyone and everyone
The team at the office and especially the removal team were first class .On moving day the weather was awful and we didn't get the keys till late ,but this didn't phase the team, they plowed through with a smile and always in a professional manner .Must thank Danny , Caine and the whole team for turning a stressful day into s semi pleasurable one.
One last note the cost was much cheaper than other companies I had quotes from so all in all well done and thank you
10 de novembro de 2025
Avaliação não solicitada
Resposta da Trunk Logistics
Thank you so much for taking the time to leave this wonderful review. We’re delighted to hear that our office staff and removal team helped make your moving day smoother despite the awful weather and the late key handover. The team will be thrilled to know their hard work, positive attitude, and professionalism made a real difference.
We’re also glad to hear you found our pricing competitive. It was our pleasure to support you through such a big day, and we truly appreciate your kind words.
Thank you again for choosing us, and we wish you all the best in your new home!
Conor and Jack were the absolute best
Conor and Jack were the absolute best! They helped us pack and they were so lovely and promp and proffesional!
1000/10!!
24 de novembro de 2025
Avaliação não solicitada
Resposta da Trunk Logistics
Thank you so much for your amazing review Daria! We’re delighted to hear that Conor and Jack made your experience such a positive one. Knowing they were prompt, professional, and a pleasure to work with means a lot to us.
Your 1000/10 made our day — thank you! If you ever need a hand again, we’ll be more than happy to help.
Fantastic Service from Trunk Logistics
Amin, Kai, Mark and the team were fantastic. They were prompt and efficient with our moving and took great care to loom after our things. I'd definitely use and recommend Trunk Logistics.
31 de outubro de 2025
Avaliação não solicitada
Resposta da Trunk Logistics
Thank you so much for your wonderful review! We’re thrilled to hear that Amin, Kai, Mark, and the rest of the team provided prompt, efficient service and took great care of your belongings. We truly appreciate your recommendation and are grateful you chose Trunk Logistics for your move. If you ever need us again, we’ll be here to help!
Efficient, courteous and considerate
Mike and his team (Amin, Kayne and Brad) were efficient, courteous and considerate. The move went very well despite the lashing rain. Thank you.
14 de novembro de 2025
Avaliação não solicitada
Resposta da Trunk Logistics
Thank you for taking the time to share your experience Christine! We’re delighted to hear that Mike, Amin, Kayne, and Brad provided efficient, courteous, and considerate service. Even with the challenging weather, we’re glad the move went smoothly for you.
We truly appreciate your kind words and your trust in our team. Thank you again, and we wish you all the best in your new home!
Consumate professionals
Very impressed by this company. Brad, Amin, Mike, Chris and Chaz were an outstanding and likeable team of skilled professionals. They started packing with great care 2 days before the move. Some other companies we researched start on the morning of move. This team completed the task like a well-oiled machine and finished the whole move of our 6 bedroom home and garden in good time. Highly recommended and Thank You!
17 de novembro de 2025
Avaliação não solicitada
Resposta da Trunk Logistics
Thank you so much for your wonderful review Michael! We’re thrilled to hear that the team made such a strong impression.
Moving a 6-bedroom home and garden is no small task, and we’re glad we could make the process stress-free and timely for you. We truly appreciate your recommendation and your trust in us.
Thank you again, and we wish you all the best settling into your new home!
Lee, Cole and Poppy helped us
Lee, Cole and Poppy helped us move house today.
They were beyond helpful and nothing was too much trouble for them.
I would absolutely use them again and definitely recommend them to friends.
15 de novembro de 2025
Avaliação não solicitada
Resposta da Trunk Logistics
Thank you for your lovely review! We're delighted to hear that the team were so helpful during your move and made the whole process easier for you. It’s great to know nothing was too much trouble for the team. We truly appreciate your recommendation and would be more than happy to help you again in the future!
We had a brilliant and efficient team
We had a brilliant and efficient team
Matt, Amin, Luca and Rodney were friendly, helpful and ensured all our belongings arrived safely in our new home.
They were very understanding of our needs
7 de novembro de 2025
Avaliação não solicitada
Resposta da Trunk Logistics
Thank you for your fantastic review Becky! We're so pleased to hear that Matt, Amin, Luca, and Rodney provided a brilliant and efficient service. It's great to know they were friendly, helpful, and made sure all your belongings arrived safely. We’re also glad they were able to understand and accommodate your needs throughout the move. We truly appreciate your feedback and wish you all the best in your new home!
Quick and efficient.
Quick and efficient. Luca and Catalin were unfazed by issues that arose and got on with the job. We moved a long way and they worked incredibly hard to make sure everything went smoothly.
11 de novembro de 2025
Avaliação não solicitada
Resposta da Trunk Logistics
Thank you for this kind review Claire. We are so pleased everything went well and wish you all the best in your new home.
Thank you so much Trunk Logistics
Thank you so much Trunk Logistics - would definitely recommend your services - my friend used you then my daughter and then we did.
Very professional service, it was perfect thank you so much.
20 de outubro de 2025
Avaliação não solicitada
Resposta da Trunk Logistics
Thank you so much for your kind words and for recommending us Linda! We're thrilled to hear that you, your friend, and your daughter all had a great experience with Trunk Logistics. It’s always a pleasure to help, and we truly appreciate your continued support.
House move
Wayne, James and Christy were a very efficient, courteous and speedy team. Hard to keep up with them! Thank you for helping to make my house move so easy.
3 de novembro de 2025
Avaliação não solicitada
Resposta da Trunk Logistics
Thank you so much for your kind review Beverly! We’re so pleased to hear that the team made your move efficient and stress-free. It’s great to hear.
We really appreciate your recommendation and would be more than happy to assist you again in the future! Best wishes in your new home.
Moving Alone with a Child – They Made It Feel Easy
From the first quote to managing my booking, Trunk Logistics provided an excellent and professional service. Silvia and Dan were absolutely amazing; very polite, friendly, and careful with all my belongings. They handled the packing and moving with so much care and efficiency. It was really fast!
As someone moving alone with my little girl, their kindness and support really made the process feel easier and warmer. I truly appreciated how considerate they were throughout the day. I would definitely use their service again and highly recommend them to anyone looking for a reliable and caring moving company.
1 de novembro de 2025
Avaliação não solicitada
Resposta da Trunk Logistics
Thank you so much for your wonderful review! We’re delighted to hear that Silviu and Dan made your move smooth, efficient, and stress-free, especially while moving with your little girl. It’s fantastic to know their care, friendliness, and professionalism made the day feel easier and more reassuring for you.
We really appreciate your recommendation and would be more than happy to assist you again in the future!
Great experience with real professionals
Shout out to Archie, Elliot, Bart, Arunas and Dima! These guys were really fantastic - super professional, really helpful and careful with our possessions. Nothing was too much trouble and they got the job done at pace. I would definitely recommend.
24 de outubro de 2025
Avaliação não solicitada
Resposta da Trunk Logistics
Thank you so much for your kind words Aaron! We’re thrilled to hear that the team made your move smooth, efficient, and stress-free. Your feedback about their professionalism, care, and helpfulness means a lot — we’ll be sure to pass it on to the team.
We really appreciate your recommendation and are always here to help with any future moves!
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