We had an excellent experience with Trunk Logistics. Jay, Amin, and Raj were outstanding from start to finish—professional, efficient, and genuinely careful with our belongings. They packed up our ent... Ver mais
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Veja o que dizem as avaliações
Absolutely top-tier, from start to finish. Having moved 4 times in 7 years, this has by far been our best experience, wish we'd used Trunk for the other moves too! We had a lot of fiddly and frag... Ver mais
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I was very anxious about moving. On the day, the team of movers comprising of Matt, Dan, Marious and Julian arrived earlier than planned which expedited the move. They kept reassuring me through o... Ver mais
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We had a great experience from trunk logistics at a very stressful time. Having to go into rented because of problems with our onward chain. Trunk logistics from the first intro telephone call to th... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Focused on providing smarter moving and storage solutions, we are here for you every step of the way. With over 25 years experience of the removal industry, we not only have the knowledge but the passion to ensure your move goes as smoothly and as stress free as possible. As well as removals, we have a thriving storage section that covers two sites.
Informações de contato
Unit 54, RM17 6ST, Grays, Reino Unido
- 0330 998 8282
- info@trunklogistics.com
- www.trunklogistics.com
4,8
Excelente
1 mil avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Packing and removal
Kayne and Christi came the day before our move and packed everything in our house speedily and professionally. On the day of the move we again had Kayne and Christi assisted by Brad. All 3 were great and very impressed in how easy they seemed to make the move which in turn helped make the move far more seamless for us. Couldn't recommend these 3 highly enough. The only gripe I had was with the office who charged me £300 extra for 2 removal vans they said they had to hire. However, they owned these vans and didn't need to hire them in addition to their fleet like I was advised.
19 de setembro de 2025
Avaliação não solicitada
Resposta da Trunk Logistics
Thank you so much for your wonderful review Scott! We're delighted to hear that Kayne, Christi, and Brad made your move such a smooth and stress-free experience. Their professionalism and hard work truly make a difference, and we’ll be sure to pass along your kind words to them. We do state on the confirmation document that Hire Charge may apply, if you book your removal late and we do not have any more capacity to take on further bookings, we give our customers the option to hire in extra vehicles at an extra cost to save the stress of searching for another company so near to the removal date.
We only have a limited amount of fleet and crews, and we book on a first come first serve basis. Hiring in extra vehicles does not necessarily mean they are the vehicles you will receive, as the hire vehicles are smaller than our custom built removal vehicles, it may be allocated to a smaller job so that it does not inconvenience your day, however it just means that if we are already fully booked, we need extra vehicles to be able to complete the volume of work for that day. Hope that helps to explain the situation. We really appreciate your recommendation and wish you all the best in your new home!
Great team at Trunk Logistics
Great team at Trunk Logistics, good competitive quote, thanks Kieran. Then the guys that move our furniture brilliant Elliot got the 2 vans filled quickly then unloaded at our new place just as fast with no damage.
12 de setembro de 2025
Avaliação não solicitada
Resposta da Trunk Logistics
Thank you for the fantastic feedback Darren! We're glad you were happy with the quote and service from Kieran, and it's great to hear Elliot and the team made the move smooth and efficient. We'll be sure to pass on your kind words to everyone involved. Wishing you all the best in your new home!
Excellent crew lead by Jack.
Excellent crew lead by Jack.
Very smooth transition from our old to our new home.
Highly recommended
3 de outubro de 2025
Avaliação não solicitada
Resposta da Trunk Logistics
Thank you so much for your kind words! We're thrilled to hear that Jack and the crew made your move a smooth and positive experience. Your recommendation means a lot to us – we truly appreciate your support.
Fabulous service and very professional
Fabulous service and very professional. I have used them three times now and every time they’ve been amazing. Carlin, jack, Craig and Kaye were all superb
30 de setembro de 2025
Avaliação não solicitada
Resposta da Trunk Logistics
Thanks very much for the 5* review Joanna. We are so pleased everything went smoothly and will pass on your kind words to the team. Best wishes in your new home!
I started looking months ago
I started looking months ago. Lots of quotes. I was in touch with Lewis. He wasn’t pushy, just kept in touch once in a while. I liked that ( no calls or emails every 5 mins). The customs paperwork was sorted quickly once I booked my moving day. The men who picked up were very good. I moved on the Wednesday. My goods arrived the following Tuesday ( south of France). Ranjan and Ikie were great. Careful with my things and asked about how I wanted them stacked. They worked hard. I’m grateful to all the team. NO STRESS!!!!! I’ve already given the phone number to friends for when it’s their turn to move. Thank you all.
30 de setembro de 2025
Avaliação não solicitada
Resposta da Trunk Logistics
Thank you so much for taking the time to share your experience! We're really glad to hear that Lewis's approach stood out to you—no pressure, just support when needed. It’s great to know the process felt smooth from start to finish, and that the team took good care of your belongings on delivery. We’ll make sure the whole team hears your kind words. It means a lot to us that you'd recommend us to your friends—thank you again for your trust, and all the best in your new home in France!
Really pleased with the service from…
Really pleased with the service from Trunk Logistics and would recommend to all - great customer support from start to finish. The guys on the day were friendly and professional, and made moving day easy for us.
1 de setembro de 2025
Avaliação não solicitada
Resposta da Trunk Logistics
Thank you so much for your kind words Grace! We're thrilled to hear you were pleased with our service and that our team helped make your moving day stress-free. We'll be sure to pass on your feedback to the crew—they'll be glad to know their professionalism and friendliness made a difference. We really appreciate the recommendation!
Sean and James were fast efficient and…
Sean and James were fast efficient and kind they worked extremely hard and made the job look effortless
27 de setembro de 2025
Avaliação não solicitada
Resposta da Trunk Logistics
Thank you for your 5* review Joshua. We are pleased to hear everything went smoothly and wish you well in your new home.
Excellent service
Matt, Rodney Dan and Amin were absolutely brilliant! They arrived on time, loaded the vans efficiently, acted in a professional and personable manner at all times, and exceeded our expectations. At the other end, they unpacked our belongings into the rooms we wanted, using their initiative where necessary and we have already recommended the company to friends.
3 de setembro de 2025
Avaliação não solicitada
Resposta da Trunk Logistics
Thank you for such a fantastic review Anna! We're so pleased to hear that the team delivered such a smooth and efficient experience. It’s great to know they went above and beyond, and we really appreciate you recommending us to your friends—that means a lot. Wishing you all the best in your new home!
Recent move
Sam, Kaz, Kieran, and Dan were amazing. Highly recommend and suggest These guys for anyone needing to move.
17 de setembro de 2025
Avaliação não solicitada
Resposta da Trunk Logistics
Thanks so much for the great review Ben! We're glad to hear Sam, Kaz, Kieran, and Dan made your move a smooth one. We'll be sure to pass along your kind words to the team. Really appreciate the recommendation!
Highly recommend
I had an excellent experience with Trunk from quote to moving day! Holly was quick to respond to all my queries throughout the booking process and Nichola handled my last-minute changes with ease. Also a massive thank you to Elliott & Catlin who were super patient and professional on the move day and did a fantastic job. I would highly recommend and will use their services again in future.
13 de setembro de 2025
Avaliação não solicitada
Resposta da Trunk Logistics
Thank you so much for your wonderful review! We're thrilled to hear that you had a smooth experience from start to finish. Holly and Nichola will be so pleased to know their support made a difference, and we'll definitely pass your kind words on to Elliott and Catalin—they’ll be delighted to hear they helped make your move day go so well. We truly appreciate your recommendation and look forward to helping you again in the future!
House move
Conor, Brad, Paul and Sammy were friendly and quick, and went out of their way to do a third load.
26 de agosto de 2025
Avaliação não solicitada
Resposta da Trunk Logistics
Thank you so much for the kind words! We're glad to hear Conor, Brad, Paul, and Sammy made a great impression and went the extra mile with that third load. We'll be sure to pass along your praise to the team – they’ll really appreciate it. Thanks again for choosing us!
Great company/great price
Great company, great price. Catalin, Matt and Silviu moved us into our new home efficiently, professionally, and with care for detail. Very professional team with a great sense of humour. Thank you! Thoroughly recommend.
2 de setembro de 2025
Avaliação não solicitada
Resposta da Trunk Logistics
Thank you so much for the fantastic review! We're thrilled to hear that Catalin, Matt, and Silviu made your move smooth, efficient, and even enjoyable. We'll be sure to pass along your kind words to the team – they’ll really appreciate it. Thanks again for recommending us, and we wish you all the best in your new home!
Trunk Logisitics highly recommend
Daniel, Kaz, Sam, Elliot, and Lee were superb. Efficient, empathetic, careful, very hard working, and brought a sense of humour to what is a stressful situation. Would highly recommend Trunk Logisitics!
10 de setembro de 2025
Avaliação não solicitada
Resposta da Trunk Logistics
Thank you so much for your kind words Leila! We're thrilled to hear that the team made your move a positive experience. We'll be sure to pass on your feedback to them — they’ll be glad to know their hard work, care, and good humour made a difference. We really appreciate the recommendation and hope we can help again in the future!
Stress free move!
The team of Kaz, Jack and Daniel were very professional. They had excellent attention to detail, were very careful with everything and set things up in the new place brilliantly. All challenges were taken on in a professional and friendly manner. This was a truly stress free move making the start in our new home very positive. I would definitely use the company again. Thank you!
13 de agosto de 2025
Avaliação não solicitada
Resposta da Trunk Logistics
Thank you so much for your lovely feedback Rebecca! We're delighted to hear that the team made your move a stress-free and positive experience. Their attention to detail, care, and professional attitude are exactly what we strive for. It’s great to know everything was set up just how you needed it in your new home. We truly appreciate your kind words and would be more than happy to help again in the future!
The moving experience made better!
The moving experience had not been great up until the four lads Jay, Sean, Kieran and Bart came round to help us move. We had had a stressful week and had not exchanged or completed 😬. They arrived promptly , loaded the vans cheerfully gave worked very hard. We had a bit of a delay between loading and unloading but they were very chilled and never made us feel like they were wanting things to hurry up! The unloading was as professional and no hiccup ups with any breakages. I would definitely recommend this firm for their professional process from booking to moving and the very reasonable price. Thank you for making a very stressful process more bearable
5 de setembro de 2025
Avaliação não solicitada
Resposta da Trunk Logistics
Thank you so much for taking the time to share your experience Glen. We’re really glad to hear that the team were able to turn a stressful week into a much smoother, more positive moving day. It’s great to know they made such a difference. We’ll be sure to pass on your kind words to them. Thank you again for the recommendation – we’re so pleased we could help make things a bit more bearable during a challenging time!
Move from London to south coast
Archie and Kyle helped us move in August, they were friendly, careful and efficient, arriving on time and working hard to get the job done well.
Thank you Trunk Logistics
4 de agosto de 2025
Avaliação não solicitada
Resposta da Trunk Logistics
Thank you for your lovely review Tom! We’re so pleased to hear that Archie and Kyle made your move in August a smooth and stress-free experience. Their friendliness, care, and efficiency are exactly what we aim for. We’ll be sure to pass along your thanks to them. Thank you again for choosing Trunk Logistics!
Amazing
We are just waking up in our new home in Norfolk and reflecting on just how easy Josh, Wayne, James and Matt & co. made the experience.
We could not have hoped for anything more.
From the moment they arrived to the moment they left us they were happy, funny, kind and professional.
Highly recommended.
5 de setembro de 2025
Avaliação não solicitada
Resposta da Trunk Logistics
Thank you so much for your kind words Stuart! We're so glad to hear you're settling into your new home in Norfolk and reflecting on a smooth move. The team will be thrilled to know they made the experience so positive for you. It’s always our goal to make moving as stress-free (and even enjoyable!) as possible. Thank you for the recommendation, and we wish you all the best in your new home!
Friendly and professional. Service with a smile.
Both Courtney and Kieran were the most approachable, friendly and professional people. They made sure all our items/furniture were loaded efficiently and unloaded in the selected rooms. Customer service was 10/10 on all levels and would highly recommend them. Thank you Courtney and Kieran.
3 de setembro de 2025
Avaliação não solicitada
Resposta da Trunk Logistics
Thank you so much for your wonderful review Irene! We're thrilled to hear that Courtney and Kieran made your move such a positive experience. Their professionalism, efficiency, and friendly approach are exactly what we strive for with every customer. We'll be sure to pass along your kind words to them. Thanks again for the recommendation – it truly means a lot to us!
Honestly…. amazed
Honestly we are amazed. The entire team were so good. They were polite, helpful, and moved sooo quickly we couldn’t believe it. Amazing.
Thank you so much for your help and your professionalism especially when our plans changed so many times!
2 de setembro de 2025
Avaliação não solicitada
Resposta da Trunk Logistics
Thank you so much for your kind words Robyn! We're so glad to hear you were happy with the team and the service. Flexibility is key with moving, and we're always happy to adapt when plans shift — it's all part of making the process as smooth as possible for you.
We'll be sure to pass your lovely feedback on to the crew — they’ll really appreciate it. Wishing you all the best in your new home!
Great service all round
Great service all round. From the start they were amazingly helpful, pricing matching a competitive quote and providing great advice throughout the move.
On the moving day everything went smoothly. Kieran, Kaz, and Courtney were courteous and professional throughout, and the pack up, move and unpack went by with no issues.
Being in the military we have had over 12 house moves, so we have used many removal companies in that time. Trunk Logistics have been one of the best companies we have ever used, and at a significantly cheaper cost to the other main companies out there but with a high professional service.
26 de agosto de 2025
Avaliação não solicitada
Resposta da Trunk Logistics
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with Trunk Removals. It's especially meaningful coming from someone with so much experience in moving — we're honored to be ranked among the best you've used.
We'll be sure to pass your kind words to the team – they'll be delighted to know they made such a strong impression.
Wishing you all the best in your new home, and thank you again for choosing us!
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