Trunk Logistics Avaliações 1.195

O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We had an excellent experience with Trunk Logistics. Jay, Amin, and Raj were outstanding from start to finish—professional, efficient, and genuinely careful with our belongings. They packed up our ent... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Absolutely top-tier, from start to finish. Having moved 4 times in 7 years, this has by far been our best experience, wish we'd used Trunk for the other moves too! We had a lot of fiddly and frag... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I was very anxious about moving. On the day, the team of movers comprising of Matt, Dan, Marious and Julian arrived earlier than planned which expedited the move. They kept reassuring me through o... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We had a great experience from trunk logistics at a very stressful time. Having to go into rented because of problems with our onward chain. Trunk logistics from the first intro telephone call to th... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Mudanças
  2. Serviço de transporte e armazenamento de móveis
  3. Garagem
  4. Depósito

Escrito pela empresa

Focused on providing smarter moving and storage solutions, we are here for you every step of the way. With over 25 years experience of the removal industry, we not only have the knowledge but the passion to ensure your move goes as smoothly and as stress free as possible. As well as removals, we have a thriving storage section that covers two sites.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Competitive price & highly efficient.

Competitive price, good communication, efficient, professional and cheerful. They made the stress of moving house a much more manageable experience.
Highly recommended.

6 de agosto de 2025
Avaliação não solicitada
logotipo da Trunk Logistics

Resposta da Trunk Logistics

Thank you for the wonderful review! We're so pleased to hear that you found our service competitively priced, professional, and efficient. It's great to know that everything went smoothly. Your recommendation means a lot to us—thank you again!

Avaliado com 5 de um total de 5 estrelas

Flawless Service From Start To Finish

Courtney, Micheal and Shawn were extremely efficient, personable and particularly patient when our move was delayed on the day. Everything arrived in the same condition in which it left the previous property and was placed where we needed it to be at the new property.

11 de agosto de 2025
Avaliação não solicitada
logotipo da Trunk Logistics

Resposta da Trunk Logistics

Thank you so much for your kind words Philip! We're thrilled to hear that our team provided efficient, personable, and patient service—especially during the unexpected delay. We’re also glad everything arrived safely and was placed just as needed in your new home. Wishing you all the best as you settle in, and please don’t hesitate to reach out if you ever need us again!

Avaliado com 5 de um total de 5 estrelas

Trunk have a great team.

Very helpful and friendly office staff from my first contact in estimating, planning and undertaking our removal. Friendly staff throughout our move and a great team of packers and removers.

14 de agosto de 2025
Avaliação não solicitada
logotipo da Trunk Logistics

Resposta da Trunk Logistics

Thank you for your lovely review Robin! We're so pleased to hear that you had a positive experience from start to finish. Our office staff, packers, and removal team all work hard to make the moving process as smooth and stress-free as possible, so it's great to know that came across. We really appreciate your kind words and hope we can assist you again in the future if needed!

Avaliado com 5 de um total de 5 estrelas

House move on 14th August

We used Trunk Logistics for our house move on 14th August and from the very first phone call at the beginning they were very efficient and I was very impressed. Kieran was great at providing a competitive quote in a short timescale and confirmed they could do the job in one day rather than over three days, which is what I kept being told was needed from other companies and I was only moving 3 miles away! Also, the Nicola from the office who confirmed our move and all the details was great. On the day of our move Craig, Kaz, Jack, Archie and Daniel turned up to carry out our move and they were all absolutely fantastic. They were on time, efficient, very polite, courteous and also really caring of all your belongings. They were such lovely people and they are a credit to Trunk Logistics. I wouldn’t hesitate in recommending their services to anyone and the whole team are genuinely lovely people to deal with.

14 de agosto de 2025
Avaliação não solicitada
logotipo da Trunk Logistics

Resposta da Trunk Logistics

Thank you so much for your amazing review Rob! We’re thrilled to hear that your experience with Trunk Logistics—from your initial call right through to move day—was such a positive one. It’s great to know that the team all made a strong impression and delivered the level of service we strive for. Your kind words mean the world to us. Thank you again for your recommendation!

Avaliado com 5 de um total de 5 estrelas

Very helpful team

Very helpful team, booked at short notice, when they arrived they were efficient and friendly. They (Jay, Simon, Lee and Kieron) worked in difficult circumstances and did a wonderful job. They were prompt on site and very helpful, going above and beyond. The office staff were also helpful and friendly. Would definitely recommend them.

18 de agosto de 2025
Avaliação não solicitada
logotipo da Trunk Logistics

Resposta da Trunk Logistics

Thank you so much for your kind words and thoughtful review! We’re delighted to hear that the team made a great impression and delivered excellent service, even under challenging conditions. We’re also glad our office team could support you throughout the process. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience. Please don’t hesitate to reach out if we can help again in the future!

Avaliado com 5 de um total de 5 estrelas

Shaun and Josh were fast and…

Shaun and Josh were fast and professional.

19 de agosto de 2025
Avaliação não solicitada
logotipo da Trunk Logistics

Resposta da Trunk Logistics

Thank you for your review Luke. We are so pleased everything went smoothly and will pass on your praise to Shaun and Josh. Best wishes in your new home!

Avaliado com 5 de um total de 5 estrelas

First class service from Trunk

First class service from start to finish. Booking and planning was quick and simple. The removal guys, Dan, Elliott and Shawn were sound, very professional and super easy to deal with, highly recommended! Thanks!

16 de agosto de 2025
Avaliação não solicitada
logotipo da Trunk Logistics

Resposta da Trunk Logistics

Thank you for your great review and recommendation Matt. We wish you every happiness in your new home!

Avaliado com 5 de um total de 5 estrelas

Shaun/Josh/Elliot

Sean, Josh and Elliot and their other colleague on both day were awesome nothing was too much trouble very accommodating and had to hang around for a long time waiting for the vendor to move out , don’t know how they do it in that heat , very please with the move , but dissociating thing was I had to pay £400 extra as I didn’t confirm till I knew completion day the week before and they ran out of Lorry’s so had to hire one , so make sure you book well in advance

15 de agosto de 2025
Avaliação não solicitada
logotipo da Trunk Logistics

Resposta da Trunk Logistics

Thank you so much for your kind words and detailed feedback Rob! We're thrilled to hear that the team were able to make your move a smooth and positive experience, even with the challenges on the day. They really do go above and beyond, and we'll be sure to pass your praise on to them.

We completely understand your frustration regarding the additional cost, and we appreciate you sharing that part of your experience too. You're absolutely right—booking early helps us ensure the best availability and avoid last-minute logistics like hiring extra vehicles.

Thanks again for choosing us, and we wish you all the best in your new home!

Avaliado com 5 de um total de 5 estrelas

Professional service

Communication was great.
Removal men were friendly and professional. Care was taken with our fragile items.
Would definitely use Trunk again

9 de agosto de 2025
Avaliação não solicitada
logotipo da Trunk Logistics

Resposta da Trunk Logistics

Thank you so much for your lovely review Stuart! We're really pleased to hear that you found the communication smooth and the team friendly and professional. It's great to know your fragile items were handled with care — we know how important that is during a move. We’d be delighted to help you again in the future. Thanks for choosing Trunk!

Avaliado com 5 de um total de 5 estrelas

Friendly, professional and good value for money

From the first enquiry to several companies asking for quotes, Trunk stood out as the most professional (replying promptly) and friendly and helpful (answering my many, many questions). Their quote was very competitive especially as we were moving from Essex to the Isle of Lewis 700 miles away, and the journey taking 1.5days each way for them. The removal crew were very hardworking and polite, ensuring items were loaded carefully. Unpacked very promptly and carefully too ensuring boxes and furniture were placed in the correct room with no damage or scraping on walls around tight corners etc. Would highly recommend and plan to use them again for a family member's house move.

7 de outubro de 2024
Avaliação não solicitada
logotipo da Trunk Logistics

Resposta da Trunk Logistics

Thank you so much for taking the time to leave such a detailed and kind review Kay! We're really glad to hear that our team stood out from the very beginning and that you felt supported throughout the process — especially with such a long-distance move from Essex to the Isle of Lewis. It's great to know the crew took such care with your belongings and your home, and we'll be sure to pass your feedback on to them.

We truly appreciate your recommendation and would be honoured to help with your family member's move when the time comes. Thanks again for choosing Trunk!

Avaliado com 5 de um total de 5 estrelas

London to Suffolk

We recently moved from London to Suffolk. The removal men were very efficient at loading the vans and unpacking at the other end and were very friendly and cheerful, even after a 3 hour drive.

8 de agosto de 2025
Avaliação não solicitada
logotipo da Trunk Logistics

Resposta da Trunk Logistics

Thank you for your lovely review Catherine! We’re so pleased to hear your move from London to Suffolk went smoothly. The team will be glad to know their efficiency and positive attitude made a difference — even after a long drive! Wishing you all the best in your new home, and thank you again for choosing Trunk.

Avaliado com 5 de um total de 5 estrelas

Daniel

Daniel, Jack, Aaron and Kaz were amazing! Great guys and a pleasure to work with.

12 de agosto de 2025
Avaliação não solicitada
logotipo da Trunk Logistics

Resposta da Trunk Logistics

Thank you Darren. We are pleased you were happy with the team on the day and will pass on your kind words. Wishing you all the best in your new home!

Avaliado com 5 de um total de 5 estrelas

Shaun and Josh made our moving day easy

Honestly Shaun and Josh made our moving day a breeze! Kind, helpful and friendly. I was blown away at their efficiency with loading and unloading all of our contents. They took care with all of the furniture and boxes. It made the day one less thing to be stressed about. Thanks!

4 de agosto de 2025
Avaliação não solicitada
logotipo da Trunk Logistics

Resposta da Trunk Logistics

Thank you so much for your kind words James! We're thrilled to hear that Shaun and Josh helped make your moving day stress-free. Their efficiency, care, and friendly attitude really are what we strive for, and it’s great to know it made such a difference. We’ll be sure to pass on your thanks to them. All the best in your new home, and thanks again for choosing Trunk!

Avaliado com 5 de um total de 5 estrelas

Amazing

Lee, Archie and Shaun were incredible, I would highly recommend using truck logistics

1 de agosto de 2025
Avaliação não solicitada
logotipo da Trunk Logistics

Resposta da Trunk Logistics

Thanks so much Kyle. We are so pleased your moving day went smoothly and will pass on your kind words to the team. Enjoy your new home!

Avaliado com 5 de um total de 5 estrelas

Excellent moving service

Ammin, Kayne, Alfie B and Alfie A were amazing. Ammin and Kayne came to pack the day before and they were careful with all of our possessions, but very efficient. The next day, Kayne plus Alfie B and Alfie B came back and moved us to our new house. They even went via a storage unit to pick up extra boxes of books! Amazing service and super nice guys, plus the most competitive prices. Would thoroughly recommend.

6 de junho de 2025
Avaliação não solicitada
logotipo da Trunk Logistics

Resposta da Trunk Logistics

Thank you so much for your fantastic review Victoria! We’re delighted to hear that the team provided such a smooth and efficient experience from start to finish. It’s great to know everything was handled with care and that the team’s hard work (including the storage unit detour!) helped make your move stress-free. We really appreciate your recommendation and are so pleased you found the service and pricing spot on. Wishing you all the best in your new home!

Avaliado com 5 de um total de 5 estrelas

Amazing service from start to finish

We could not be happier with the service we received from Dan and his crew today. Arrived on time, got straight to work, put us at ease, and kept things lighthearted on what could have been a really stressful day. When they arrived they said they were there to take the stress off of us… and that’s exactly what they did! They did not stop from the moment they arrived at 8.30 until they finished unpacking at 6ish that night. We were so impressed and so thankful. I would not hesitate to recommend them. Thank you so so much. Also a mention to Pat in the office who I spoke to several times regarding arrangements and Pat answering the many questions I had. Very professional, friendly and really lovely lady! If any of our friends and family move home, we will 100% be recommending Trunk Logistics!

5 de agosto de 2025
Avaliação não solicitada
logotipo da Trunk Logistics

Resposta da Trunk Logistics

Thank you so much for this amazing review Claire! We're absolutely thrilled to hear how happy you were with the service from Dan and the team — it sounds like they delivered exactly the kind of moving experience we aim for. Taking the stress off your shoulders and keeping things upbeat on such a big day is what we’re all about. We’ll make sure Dan and the crew hear your kind words, and Pat will also be pleased to get a special mention!

Thank you again for your recommendation and support. We wish you all the best in your new home, and we’ll be here if you or your friends and family ever need us again!

Avaliado com 5 de um total de 5 estrelas

Excellent service - used twice and highly recommend!

We've used Trunk Logistics twice now - first for a local move within London in 2024, and again for our big relocation to the North East in 2025. Both experiences were outstanding.Dan and Wayne were absolutely brilliant on moving day. From the moment they arrived, their professionalism and positive attitude put us at ease. They communicated clearly throughout the process, handled our belongings with genuine care, and worked efficiently even when faced with some tricky logistics. What really stood out was how friendly and accommodating they were - nothing was too much trouble.Liam was equally impressive when arranging our quote. He was thorough, transparent with pricing, and made the whole booking process straightforward.The fact that we chose Trunk Logistics again for our second move says everything about the quality of their service. We're already recommending them to friends and wouldn't hesitate to use them again.Reliable, professional, and genuinely nice people to work with - exactly what you want when moving house!

3 de agosto de 2025
Avaliação não solicitada
logotipo da Trunk Logistics

Resposta da Trunk Logistics

Thank you so much for this incredible review Hamish and for trusting us not just once, but twice with your moves — it truly means a lot to us. We're so pleased to hear that both experiences, from your local move in London to your big relocation to the North East, lived up to expectations.

Dan, Wayne, and Liam will be thrilled to read your kind words. We’re proud to have such a dedicated team who go the extra mile to make the process as smooth and stress-free as possible. It's especially rewarding to know that our communication, care, and friendliness made such a difference.

Your recommendation is the highest compliment we could receive — thank you again, and we’re always here if you or your friends need us in the future!

Avaliado com 5 de um total de 5 estrelas

Great experience moving home!

Great move experience with Dan and Wayne looking after everything from start to finish in our move across the country. Fantastic service!

3 de agosto de 2025
Avaliação não solicitada
logotipo da Trunk Logistics

Resposta da Trunk Logistics

Thank you for this lovely review Becky. We're so pleased everything went smoothly. Wishing you all the best in your new home.

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