Recently bought a New Ford Puma. Our Sales Executive was Kevin. This is our 3rd deal working with Kevin and it’s was another great experience. Kevin is highly experienced and the every conversation we... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Recently bought a New Ford Puma. Our Sales Executive was Kevin. This is our 3rd deal working with Kevin and it’s was another great experience. Kevin is highly experienced and the every conversation we... Ver mais
A empresa respondeu
Absolutely faultless service. NIck Hunt was exceptionally good from start to finish. He even gave me tips on driving an automatic car as i had never driven one before. This is my second car from Trust... Ver mais
A empresa respondeu
I recently ordered a Ford Kuga through Motability and was supported by Chelsea throughout the process. She was extremely helpful, took the time to talk through all our options, and made the applicatio... Ver mais
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Excellent service from Ivor at Ford . Very fast & efficient delivery of our new top of the range Pick Up which we love. We have a 5 star experience. Highly recommended. Thanks Colin Elliott
A empresa respondeu
Operating as an independent dealer group with its own board of directors and operating strategies, TrustFord is part of the Ford Retail Ltd. Accredited as one of the Sunday Times Top 25 Companies to work for, TrustFord operates a network of 65 dealership sites throughout the UK and Channel Islands. It employs 3,500 staff all of whom are focused on Driving the Standard in Customer Care. On our website, you can find out more about our New and Used Cars, Motability vehicles or vans, as well as our latest Offers, Servicing options, and the latest driving advice from our Hints and Tips
2 Charter Court, Newcomen Way, CO4 9YA, Colchester, Reino Unido
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Straight forward to book a appointment with a motability dealer, he was very helpful and the process was quick and easy. No issues with any of the ford's I've had and happy to use again thanks

Resposta de TrustFord
Great service from Mark and team at Hillington branch

Resposta de TrustFord
Made the whole process easy and kept you informed.

Resposta de TrustFord
Ryan was understanding of my needs and helped me select a car that was just right for me. The process of test driving the car and completing purchase was straightforward.

Resposta de TrustFord
I had no idea what I was really doing or how it all works when I got to the car sales place,i felt so anxious and overwhelmed,the person I had an appointment with (morris)soon came over introduced himself,he was very welcoming and well spoken, He talked me through the whole process at a pace I could keep up, answered all my questions made me feel really comfortable and less anxious and now more excited about my car.he explained everything really well in a way I could understand it all,was really happy with how everything went that day 😊.
When I came to pick the car up again really anxious but Morris was so welcoming and friendly my anxiety soon faded,he was excellent at showing me around my car and explained what everything does so well again that I had no problem understanding what he was talking about or what he ment,I almost didn't come to my appointment because of my mental health but because of Morris it made my hole experience from start to finish a really good one 😊

Resposta de TrustFord

Resposta de TrustFord
Terrible do not trust this dealership,
They failed my MOT then kept the car10 days and when I picked it up some parts where missing,

Resposta de TrustFord
Had some serious issues with delivery timelines that seemed to be outside the dealers control. They managed the situation with constant communication and a financial incentive that was appreciated and help alleviate some costs we had to arrange transport without access to the car for a month.

Resposta de TrustFord
I had the recent pleasure of engaging with Senan Donnelly (Commercial Sales Executive) at Trust Ford Mallusk. Although Senan had stated that he was relatively new to his position, he was very personable, professional, customer focused and understanding of my requirements for my business needs.
Despite a neighbouring branch of Trust Ford causing an unacceptable delay to an initial business query which was seriously off-putting and of consequence to my business, Senan and his manager Chris regained my confidence by taking the reigns and as a result I decided to give Senan and Trust Ford Mallusk my business and ordered a new vehicle to take my business forward.
Thanks to Senan and Chris, from that point, everything was dealt with in an extremely expeditious manner and within a couple of days I was driving away in a new van for my business.
Thank you Senan, keep doing what you are doing and you will progress rapidly! You are an asset to your manager and team at Trust Ford Mallusk!

Resposta de TrustFord

Resposta de TrustFord
As always, it was a pleasure working with Jeffrey. He was polite, resolved the issue, and delivered everything in record time.

Resposta de TrustFord
A good experience and a very helpful and informed car salesman who went the extra mile

Resposta de TrustFord
Callum was fantastic from start to finish
Easy to talk to, really friendly and knows his products really well
Hes a real asset to your company

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Service was excellent, Daniel went above and beyond and kept in touch throughout the process thank you trust ford ⭐️⭐️⭐️⭐️⭐️

Resposta de TrustFord
Excellent customer service from order to handover.Could not fault the whole experience with Marie our sales contact.This is our second visit to renew with Trust Ford and will not hesitate to recommend them.

Resposta de TrustFord
Marie has been excellent handled everything from start to finish and mad the whole process effortless I would highly recommend which I had done and she is a credit to your company.

Resposta de TrustFord
Meagan in used cars Stockport was amazing from beginning to end she helped me choose a car in my price range , listened to what car I was looking for , and found me the perfect car she arranged all the paper work and handover was great the whole experience was professional and smooth thank you Megan excellent service and customer care Big shout out to Stockport used cars team

Resposta de TrustFord
I purchased a cosmetic policy with my vehicle. I recently had two claims approved. Only one was attended. Ford have gone completely silent. Robbing me of claiming again against their false policy of logging claim.
Your request to send my issues to a certain email has already been done in previous attempts at resolution. Still I have been ignored. More than a dozen attempts to have my policy corrected have been blatantly ignored.

Resposta de TrustFord
Trust ford made my experience very easy, they were helpful and very knowledgeable about my needs, it was made very easy and Steve the salesman was very good.

Resposta de TrustFord
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