Shed Avaliações 886

I was having issues with trying to get this done. I needed it check mark’s off my list. Been messing with the platform for days. Getting absolutely nothing done. Soila called me and helped me get it done. Super Helpful 👍 10/10

So excited to start my weight loss journey. Spoke with customer service representative Jamica and she was very helpful in answering my questions, letting me know what services are available and making sure that i understood the information provided . She was very personable and knowledgeable in the subject matter. Looking forward to becoming a healthy version of me

I reached out to get help with cancelling a supplement order. I attempted to do it my self but it was linked to my GLP-1 and I wanted to keep that. Ruth T responded and was able to take care of the issue for me.
Great customer service!

I had a change in medication today and Mike was very thorough with his review of my overall experience today, and since starting with Shed, Rx. Anytime I have had issues they have been tended to within 24 hours and sometimes even less than that.. I’ve always had a positive experience with the staff whether it be the providers or support staff! It’s sometimes a little scary doing a site unseen transaction but I have always felt satisfied with the information provided and response to my questions and/or issues.

Clifton was able to assist me with any questions I had and was very helpful providing me with additional information and benefits available to me.

Mike was informative and helped started the journey easily

I think Mike did a wonderful job going over everything with me about the program. He made sure I understood everything before ending the call.

Thanks Mike you were an amazing representative.

Michael was very positive and upbeat. And patient with me as my call dropped 2 times and I had to call back. He provided helpful information and explained where I can find resources while using the program.

The costumer service was so good from Jumicka and very helpful

Jamika did a wonderful job at informing me on everything I needed to know and was extremely friendly

Clinton was very helpful.

Michael was very informative, courteous, and respectful. He made sure i understood everything about your program and was kind enough to make sure whether I had questions.

This call helped ease my anxiety! Michael was great and very friendly and knowledgeable. I was walked through how to book a visit with the doctor and advised on what I could expect as next steps throughout the program. I’m nervous and excited all at the same time.

I want to take a moment to express my gratitude for Marion. I have never worked with someone over the phone who took the time to ensure my issues were handled like a true professional. Marion listened to my concerns and made sure I received both the products I ordered and the medication I needed.

What stood out the most was his kindness, compassion, and humility. No matter how upset I was, his voice remained calm, and his kindness never wavered. It was truly refreshing.

I know I can't have him every time I call, but I will certainly try! “Hello, can I please only speak with Marion in sales?”

Thank you, Marion, for your exceptional service!

Phone call was brief and concise

Jamika was very kind and professional and answered my questions

Worst company ever. 58 messages so far and still no refill. Tried to cancel - they refuse. Was told refill arrives within a week - we are going on 2 months now. I am told prescription is at pharmacy but pharmacy has nothing. Constantly different people responding with different answers. This company is a nightmare - stay away !!!

Shed has been quite excellent. There have been a few times when I needs to contact customer service and they have been excellent. Actual humans who read my question and answered it correctly and promptly. That is quite rare these days
Yes, I'm talking about you Amber :)

Amazing customer service
Will go help and above and beyond to take care of my issues
Thank you!