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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

My wife had a seizure and was rushed to hospital and I forgot to pay the toll that day. I disputed this 3 times and although I was unsuccessful they put my fine up after stating this would not increas... Ver mais

Avaliado com 5 de um total de 5 estrelas

I found the staff at TT2 very helpful with my exemption account. They guided me through the procedure to renew my blue badge exemption. Thank you all. Mrs Heather Robertson.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

As a first time user and we were using a rental there was a bit of mix up with payment but customer support helped us sort it all out. Thank you

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Couldn’t have been any easier to make the application. Response certainly a lot faster than 14 days indicated.

Detalhes da empresa

  1. Área de descanso em estrada com pedágio

Escrito pela empresa

TT2 Ltd. operates the Tyne Tunnels as a toll road. They are managed by the North East Combined Authority (NECA). The Bylaws, which are approved by the Department for Transport, regulate the Tunnels.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 77% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Very easy to apply and information…

Very easy to apply and information given on regular basis

22 de abril de 2026
Avaliação não solicitada
logotipo da Tyne Tunnels

Resposta da Tyne Tunnels

Hi Norma,

We appreciate your review. It is great to hear you found your exemption application easy to complete.

TT2 Customer Experience Team

Avaliado com 5 de um total de 5 estrelas

Every aspect of the service was first…

Every aspect of the service was first class. Thank you.

22 de abril de 2026
Avaliação não solicitada
logotipo da Tyne Tunnels

Resposta da Tyne Tunnels

Hi Brian,

Thank you for your review. Our team is always working hard to provide a positive experience.

TT2 Customer Experience Team

Avaliado com 5 de um total de 5 estrelas

Simple to use online application system…

Simple to use online application system , just operator error at my end !

22 de abril de 2026
Avaliação não solicitada
logotipo da Tyne Tunnels

Resposta da Tyne Tunnels

Hello,

Thank you for your review. We are glad to hear you found your exemption application process simple.

TT2 Customer Experience Team

Avaliado com 5 de um total de 5 estrelas

The TT2 advisor was very considerate…

The TT2 advisor was very considerate and helpful with my Blue Badge exemption application, and fully understood my situation.

14 de abril de 2026
Avaliação não solicitada
logotipo da Tyne Tunnels

Resposta da Tyne Tunnels

Hi Barry,

Thank you for your review. We are pleased to hear our team was able to assist you with your exemption application.

TT2 Customer Experience Team

Avaliado com 5 de um total de 5 estrelas

Very easy to renew Blue Badge

Very easy to renew easy to follow instructions.

17 de abril de 2026
Avaliação não solicitada
logotipo da Tyne Tunnels

Resposta da Tyne Tunnels

Hi Colin,

Thank you for your review. We are happy to hear you found your exemption renewal application process easy to follow.

TT2 Customer Experience Team

Avaliado com 5 de um total de 5 estrelas

The whole team at TT2 are great

The whole team at TT2 are great. Very helpful and super fast whenever I need to renew my account, and they make the whole process so easy. Keep up the great work guys. Thank you.

17 de abril de 2026
Avaliação não solicitada
logotipo da Tyne Tunnels

Resposta da Tyne Tunnels

Hi Edward,

We appreciate your review. It is great to hear you found your exemption renewal application process quick and easy. Our team is always working hard to provide a positive experience.

TT2 Customer Experience Team

Avaliado com 5 de um total de 5 estrelas

Easy

Easy, relatively quick process in applying for blue badge exemption.

Thank you

17 de abril de 2026
Avaliação não solicitada
logotipo da Tyne Tunnels

Resposta da Tyne Tunnels

Hi Jeff,

Thank you for your review. We are glad to hear you found your exemption application process easy. Our team is always working hard to provide a positive experience.

TT2 Customer Experience Team

Avaliado com 5 de um total de 5 estrelas

1st Class Experience

No fuss, no bother.
The Renewal Notice arrived in very good time.
The online forms was very straightforward.
In the past when I had difficulty with the size of the photos, the people to who I spoke could not have been more helpful.
This time, I managed to get it right
The people who run the system are polite and helpful both online and on the phone.
I am very happy!

17 de abril de 2026
Avaliação não solicitada
logotipo da Tyne Tunnels

Resposta da Tyne Tunnels

Hi Michael,

Thank you for your review. We are happy to hear you found your exemption renewal application straightforward. Our team is always working hard to provide a polite and helpful service.

TT2 Customer Experience Team

Avaliado com 5 de um total de 5 estrelas

Blue Badge for the tunnel

This great makes a big difference been able to go the tunel with my blue bage

16 de abril de 2026
Avaliação não solicitada
logotipo da Tyne Tunnels

Resposta da Tyne Tunnels

Hi Indie,

We appreciate your review. Our team is always working hard to provide a positive experience.

TT2 Customer Experience Team

Avaliado com 1 de um total de 5 estrelas

Absolute joke

Absolute joke. I have the app, I top up the app. I had a return journey through, didnt register on the app, so payment was not made. Sending me fines for something out of my control, they wanted this automated system, they want to charge people. Tax payers paid for a tunnel used by a private company to charge tax payers who are doing all the right things. Disgusting.

5 de abril de 2026
Avaliação não solicitada
logotipo da Tyne Tunnels

Resposta da Tyne Tunnels

Hi James,

We are sorry to hear about your experience. The Tyne Tunnels are private roads that do not benefit from local authority or Government-funded maintenance, refurbishment or operational support.

The Tunnels require constant maintenance and operation, and as we are a private road, it is vital that tolls continue to be collected to cover the costs for the extensive operation, safety and maintenance of the tunnels.

You can read more about this here: https://www.tt2.co.uk/toll-information/why-pay-a-toll/

If you feel you have wrongfully been issued an Unpaid Toll Charge Notice, you can appeal up to three times using the link below.

https://www.tt2.co.uk/pay-an-unpaid-toll-charge-notice-utcn/appeals-best-practices/

TT2 Customer Experience Team

Avaliado com 5 de um total de 5 estrelas

Very easy to renew my application

Very easy to renew my application, all questions are answered online, making the process simple to check mplete

6 de abril de 2026
Avaliação não solicitada
logotipo da Tyne Tunnels

Resposta da Tyne Tunnels

Hello,

We appreciate your review. It is great to hear you found your exemption renewal application easy to complete. Our team is always working hard to provide a simple service.

TT2 Customer Experience Team

Avaliado com 5 de um total de 5 estrelas

Easy does it

Seemless and easy experience to renew

6 de abril de 2026
Avaliação não solicitada
logotipo da Tyne Tunnels

Resposta da Tyne Tunnels

Hi Royston,

Thank you for your review. We are pleased to hear you found your exemption application renewal process easy.

TT2 Customer Experience Team

Avaliado com 5 de um total de 5 estrelas

TT2 experience

Good experience,and easy to follow.

13 de abril de 2026
Avaliação não solicitada
logotipo da Tyne Tunnels

Resposta da Tyne Tunnels

Hi Paul,

We appreciate your review. It is great to hear you found your exemption application easy to complete. Our team is always working hard to provide a positive experience.

TT2 Customer Experience Team

Avaliado com 5 de um total de 5 estrelas

the renewal procedure

the renewal procedure was straight forward and went without a hitch

10 de abril de 2026
Avaliação não solicitada
logotipo da Tyne Tunnels

Resposta da Tyne Tunnels

Hi Anne,

Thank you for your review. We are happy to hear you found your exemption renewal application straightforward.

TT2 Customer Experience Team

Avaliado com 5 de um total de 5 estrelas

Excellent response and straight forward…

Excellent response and straight forward understanding from you guys
Thank you for your service

10 de abril de 2026
Avaliação não solicitada
logotipo da Tyne Tunnels

Resposta da Tyne Tunnels

Hi Peter,

Thank you for your review. We are pleased to hear you found your exemption application process straightforward. Our team is always working hard to provide a positive experience.

TT2 Customer Experience Team

Avaliado com 5 de um total de 5 estrelas

Was very easy to follow insructions…

Was very easy to follow insructions highly reccomend

8 de abril de 2026
Avaliação não solicitada
logotipo da Tyne Tunnels

Resposta da Tyne Tunnels

Hi Carol,

We appreciate your review. It is great to hear you found your exemption application process easy. Our team is always working hard to provide a positive experience.

TT2 Customer Experience Team

Avaliado com 5 de um total de 5 estrelas

Staff very efficient

Staff very efficient, fast and polite

8 de abril de 2026
Avaliação não solicitada
logotipo da Tyne Tunnels

Resposta da Tyne Tunnels

Hi Marilyn,

Thank you for your review. Our team is always working hard to provide an efficient service.

TT2 Customer Experience Team

Avaliado com 5 de um total de 5 estrelas

Prompt and helpful reply.

4 de abril de 2026
Avaliação não solicitada
logotipo da Tyne Tunnels

Resposta da Tyne Tunnels

Hi Anne,

We appreciate your review. Our team is always working hard to provide a positive experience.

TT2 Customer Experience Team

Avaliado com 5 de um total de 5 estrelas

It was easy to register.

It was easy to register for a concessionary pass. The request was dealt with and approved efficiently and quickly.

2 de abril de 2026
Avaliação não solicitada
logotipo da Tyne Tunnels

Resposta da Tyne Tunnels

Hello,

Thank you for your review. We are happy to hear you found your exemption application easy to complete. Our team is always working hard to provide an efficient service.

TT2 Customer Experience Team

Avaliado com 5 de um total de 5 estrelas

Blue badge

Straight forward application only waited about 10 days to receive confirmation .

3 de abril de 2026
Avaliação não solicitada
logotipo da Tyne Tunnels

Resposta da Tyne Tunnels

Hi Janet,

We appreciate your review. It is great to hear you found your exemption application process straightforward.

TT2 Customer Experience Team

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