My wife had a seizure and was rushed to hospital and I forgot to pay the toll that day. I disputed this 3 times and although I was unsuccessful they put my fine up after stating this would not increas... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I found the staff at TT2 very helpful with my exemption account. They guided me through the procedure to renew my blue badge exemption. Thank you all. Mrs Heather Robertson.
A empresa respondeu
As a first time user and we were using a rental there was a bit of mix up with payment but customer support helped us sort it all out. Thank you
A empresa respondeu
Couldn’t have been any easier to make the application. Response certainly a lot faster than 14 days indicated.
Detalhes da empresa
Escrito pela empresa
TT2 Ltd. operates the Tyne Tunnels as a toll road. They are managed by the North East Combined Authority (NECA). The Bylaws, which are approved by the Department for Transport, regulate the Tunnels.
Informações de contato
TT2 Limited, Administrative Building, NE28 0PD, Tyne and Wear, Reino Unido
- 01915740031
- Contact form contact via our website
- www.tt2.co.uk
4,5
Excelente
4 mil avaliações
Respondeu a 77% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The application was easy to complete…
The application was easy to complete and confirmation of acceptance was done quickly. Great service.
28 de março de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hi George,
Thank you for your review. We are pleased to hear you found your exemption application easy to complete. Our team is always working hard to provide a quick service.
TT2 Customer Experience Team
Easy to do staff very helpful Thankyou…
Easy to do staff very helpful Thankyou very much
2 de abril de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hi Morris,
Thank you for your review. We are glad to hear you found your exemption application easy to complete. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Not being very technical
Not being very technical
i found the process easy
25 de março de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hi Carol,
Thank you for your review. We are pleased to hear you found your exemption application process easy.
TT2 Customer Experience Team
Iff you make a mistake it's simple to…
Iff you make a mistake it's simple to rectify and they are always happy to help
2 de abril de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hi Keith,
We appreciate your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Excellent to deal with
Excellent to deal with, renewed on line with no problems great service
2 de abril de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hi Jim,
Thank you for your review. We are happy to hear our team was able to assist you with your enquiry.
TT2 Customer Experience Team
Thank you for the kind reminder.
I think I am so grateful for the reminder that I need to renew the Blue Badge Exemption with a 4 week notice. This gave me time to photograph the new Blue Badge front and back as part of the application process.
2 de abril de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hello,
We appreciate your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Seamless procedure
Seamless procedure. It took very little time to complete the application process.
21 de março de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hi Glynne,
We appreciate your review. It is great to hear you found your exemption application process seamless. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
SIMPLES !!!
Very easy to renew my Blue badge application.
Clear helpful information and great communication during process.
1 de abril de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hi Kathleen,
We appreciate your review. It is great to hear you found your exemption application renewal application easy to complete. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
expiration dates
they monitor the relevant information and then send you prompts when to renew
1 de abril de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hi Sylvia,
Thank you for your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Renewal was easy to perform
Renewal was easy to perform, with emails along the way.
30 de março de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hi Bill,
We appreciate your review. It is great to hear you found your exemption application easy to complete.
TT2 Customer Experience Team
Resposta da Tyne Tunnels
Hi Michael,
Thank you for your review. Our team is always working hard to provide a quick and easy service.
TT2 Customer Experience Team
Nothing a problem
When I couldn't process my application on line
I contacted TT2 who wers very attentive pleasant & helpful
Thx
4 de março de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hi Lyn,
We appreciate your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Fantastic Customer Service
I went to renew my Blue Badge on line and unfortunately entered the incorrect account number. I rang them direct to explain what I had done. I spoke to a gentleman called Angus who could not have been more helpful and understanding. He took the time to sort it all out for me and to reassure me that it was not a problem and he was there to help. Thank you Angus for going the extra mile.
19 de março de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hi Dorothy,
Thank you for your review. We are glad to hear Angus was able to assist you with your exemption application. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Had problems with renewal form not…
Had problems with renewal form not being able to upload so contacted tt2 and the operator was more than helpful and sent me an attachment to complete and return which solved my issue
Thank you very much
26 de março de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hi James,
We appreciate your review. It is great to hear our team was able to assist you with your exemption application.
TT2 Customer Experience Team
Happy with Customer service help
Happy with Customer service help, thank you 😊👍
16 de março de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hi Jacqueline,
We appreciate your review. It is great to hear our team was able to assist you with your enquiry. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Application for Tyne tunnel…
From start to finish the service was excellent. It took less than 14 days. Which i thought was good
26 de março de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hi Paul,
Thank you for your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Very good service and prompt service
Very good service and prompt service
26 de março de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hi Kevin,
We appreciate your review. Our team is always working hard to provide an efficient service.
TT2 Customer Experience Team
This company was very professional and…
This company was very professional and helped me sort my problem out very quickly. Brilliant service
26 de março de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hi Malcolm,
Thank you for your review. We are pleased to hear our team was able to assist you with your enquiry. Our team is always working hard to provide a quick service.
TT2 Customer Experience Team
Process for renewal is straight forward…
Process for renewal is straight forward and easy to follow. Had to clarify something and staff were very helpful.
13 de março de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hi Michael,
We appreciate your review. It is great to hear you found your exemption renewal application easy. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Charged for a crossing I didn't make
Traded in my car 28th February 2026 as part of my new car purchase. I then received a notification of my old vehicle going through the tunnel which had been taken from my account balance. The new owner then clearly added the car to their account as I got a further notification stating this vehicle had been removed from my account. I have requested a refund as I was not the registered keeper and TT2's answer is essentially - no we can't do that sorry. Which is utter nonsense. Just further examples of this companies greed since the automated system was introduced. They've made somewhere between £25-40 million in fines, accounting for 24% of their total revenue. Distgusting company preying on drivers.
I avoid the tunnel at all costs as I'd rather add 5 minutes to my journey than pay these bandits. They're just as a bad as the car park operators.
17 de março de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hello,
We are sorry to hear about your experience. Pre-paid accounts are self managed, and are linked to individual VRMs. VRMs can only be associated with one account at a time. If the VRM remains on an account after sale/trading of a vehicle, then toll will still be deducted for passages.
TT2 Customer Experience Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.