My wife had a seizure and was rushed to hospital and I forgot to pay the toll that day. I disputed this 3 times and although I was unsuccessful they put my fine up after stating this would not increas... Ver mais
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Veja o que dizem as avaliações
I found the staff at TT2 very helpful with my exemption account. They guided me through the procedure to renew my blue badge exemption. Thank you all. Mrs Heather Robertson.
A empresa respondeu
As a first time user and we were using a rental there was a bit of mix up with payment but customer support helped us sort it all out. Thank you
A empresa respondeu
Couldn’t have been any easier to make the application. Response certainly a lot faster than 14 days indicated.
Detalhes da empresa
Escrito pela empresa
TT2 Ltd. operates the Tyne Tunnels as a toll road. They are managed by the North East Combined Authority (NECA). The Bylaws, which are approved by the Department for Transport, regulate the Tunnels.
Informações de contato
TT2 Limited, Administrative Building, NE28 0PD, Tyne and Wear, Reino Unido
- 01915740031
- Contact form contact via our website
- www.tt2.co.uk
4,5
Excelente
4 mil avaliações
Respondeu a 77% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I dealt with Siobhan who changed over…
I dealt with Siobhan who changed over the blue badge exemption from my Wife’s name to mine. She was very helpful & is a credit to TT.
5 de março de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hi Brian,
We appreciate your review. It is great to hear Siobhan was able to assist you with your exemption application. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
company great for renewing my disable…
company great for renewing my disable pass. Timely reminders and easy renewal process
2 de março de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hi Mr Jones,
We appreciate your review. It is great to hear you found your exemption renewal application easy to complete.
TT2 Customer Experience Team
Blue badge excemsion
Never had a problem on the odd occasion i have rang for my own piece of mind who ever I've spoken to its been 200 percent +
4 de março de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hi Henry,
Thank you for your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
TT Exemption advise
Got e mail reminding me that I need to renew my exemption.
Fill in form (very easy to do).
Couple of days later, informed that exemption renewed.
Thank you.
4 de março de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hi Emmanuel,
Thank you for your review. We are pleased to hear you found your exemption renewal application easy to complete. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Brilliant Saff
Very helpful,polite and extremely patient when attending to me.
2 de março de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hi Maurice,
We appreciate your review. It is great to hear our team was able to assist you with your enquiry.
TT2 Customer Experience Team
Huge thanks to Caitlyn this morning
Huge thanks to Caitlyn this morning. They helped me, very patiently and speedily, to reconnect my car to my account (the connection was lost when the garage servicing my car put it on their account for ease of collection and delivery). Five stars all round, thanks!
4 de março de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hi Nyree,
Thank you for your review. We are glad to hear Caitlyn was able to assist you with your account. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Well presented and helpful.a very quick…
Well presented and helpful.a very quick response.thank you
26 de fevereiro de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hi John,
Thank you for your review. We are happy to hear our team was able to assist you with your enquiry. Our team is always working hard to provide a quick service.
TT2 Customer Experience Team
Brilliant service
Applied. On-line on Friday
TT2 confirmed and ticket issued on Sunday
Approved and accepted on Tuesday!
Excellent service very well done!
5 stars easily!
3 de março de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hi Roy,
Thank you for your review. Our team is always working hard to provide an efficient service.
TT2 Customer Experience Team
blue badge renewal
Whilst renewing blue badge exemption one part i couldn't fulfil so I phoned and was greeted by a very cheerful male who talked me through it in just a few minutes. Very pleasant experience.
27 de fevereiro de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hello,
We appreciate your review. It is great to hear our team was able to assist you with your exemption application. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Setup to give PCNs to unsuspecting…
Setup to give PCNs to unsuspecting first-time users without appeal
2 de fevereiro de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hi Graziano,
We are sorry to hear about your experience. When travelling through the Tyne Tunnels a payment for toll is due by midnight the following day. This can be paid using a number of different methods including on our website, via our app, over the automated telephone line or through a PayPoint location. The timeframe for payment is set in the Tyne Tunnel Bylaws which are governed by Central Government.
If you feel you have wrongfully been issued an Unpaid Toll Charge Notice, you can appeal your charge up to 3 times via the link below.
https://www.tt2.co.uk/pay-an-unpaid-toll-charge-notice-utcn/appeals-best-practices/
TT2 Customer Experience Team
Resposta da Tyne Tunnels
Hi Brian,
Thank you for your review. Our team is always working hard to provide an efficient service.
TT2 Customer Experience Team
I always get a First Class service…
I always get a First Class service -and support - from TT2 when it comes to renewing my pass with them.
2 de março de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hi Derek,
We appreciate your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Really exhalent service.
2 de março de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hi Edward,
Thank you for your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Very helpful tt2 staff member
Excellent help in overcoming technical difficulties
27 de fevereiro de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hi Diana,
We appreciatete your review. It is great to hear our team was able to assist you with your enqiury.
TT2 Customer Experience Team
Got a problem pick up the phone
Whenever I have had to contact tt2 which has been about 6 times or so over the last few years I have always found the staff:
Pleasant, extremely helpful, & will not fob you off but will sort out any problems you may have.
4 de fevereiro de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hi Jack,
Thank you for your review. We are happy to hear our team are able to assist you with your enquiries. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Couldn't have been treated better from…
Couldn't have been treated better from start to finish
25 de fevereiro de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hi Terence,
We appreciate your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
It was easy and straight forward to…
It was easy and straight forward to apply, it took about 10 minutes in total.
25 de fevereiro de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hi John,
Thank you for your review. We are pleased to hear you found your exemption application easy to complete. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Quick and easy to get sorted
Quick and easy to get sorted
24 de fevereiro de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hi Marion,
Thank you for your review. We are happy to hear you found your exemption application easy to complete. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Easy way to renew my exemption online
Easy way to renew my exemption online, had a little trouble uploading pictures but more my fault than the website.
20 de fevereiro de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hi Val,
Thank you for your review. We are happy to hear you found your exemption renewal application easy to complete.
TT2 Customer Experience Team
So quick and straight forward thank you
25 de fevereiro de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hi Ian,
We appreciate your review. Our team is always working hard to provide a quick and efficient service.
TT2 Customer Experience Team
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