My wife had a seizure and was rushed to hospital and I forgot to pay the toll that day. I disputed this 3 times and although I was unsuccessful they put my fine up after stating this would not increas... Ver mais
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Veja o que dizem as avaliações
I found the staff at TT2 very helpful with my exemption account. They guided me through the procedure to renew my blue badge exemption. Thank you all. Mrs Heather Robertson.
A empresa respondeu
As a first time user and we were using a rental there was a bit of mix up with payment but customer support helped us sort it all out. Thank you
A empresa respondeu
Couldn’t have been any easier to make the application. Response certainly a lot faster than 14 days indicated.
Detalhes da empresa
Escrito pela empresa
TT2 Ltd. operates the Tyne Tunnels as a toll road. They are managed by the North East Combined Authority (NECA). The Bylaws, which are approved by the Department for Transport, regulate the Tunnels.
Informações de contato
TT2 Limited, Administrative Building, NE28 0PD, Tyne and Wear, Reino Unido
- 01915740031
- Contact form contact via our website
- www.tt2.co.uk
4,5
Excelente
4 mil avaliações
Respondeu a 77% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Really helpful with Blue Badge issues
Really helpful with Blue Badge issues
9 de maio de 2025
Avaliação não solicitada
Resposta da Tyne Tunnels
Hi Michael,
Thank you for your review. We are pleased to hear our team was able to assist you with your exemption application.
TT2 Customer Experience Team
Danny is worth he’s weight in gold
I have just come off the phone to a very helpful,welcoming and professional man called Danny
I telephoned to say I had been trying for 3 days to fill in the blue badge exemption form and said I couldn’t get passed the attaching my blue badge picture it kept saying it was to large
Danny said don’t worry and talked me through what I had to do ,and it worked what a lovely very calm understanding man
What a nice man TT2 should be very pleased to have him on board,thank you Danny
Susan Rasmussen
24 de fevereiro de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hi Susan,
Thank you for your review. It is great to hear that Danny was able to assist you with your exemption application. We will be sure to pass on your kind words to Danny.
TT2 Customer Experience Team
TT2 tunnel "
The company was very helpful and I received clear information
24 de fevereiro de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hi Robert,
Thank you for your review. We are happy to hear our team was able to assist you with your enquiry.
TT2 Customer Experience Team
Resposta da Tyne Tunnels
Hi Kev,
We appreciate your review. It is great to hear you found your exemption renewal application process quick.
TT2 Customer Experience Team
A very friendly and helpful operator
A very friendly and helpful operator
19 de fevereiro de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hi Steven,
Thank you for your review. We are happy to hear our team was able to assist you with your enquiry.
TT2 Customer Experience Team
Resposta da Tyne Tunnels
Hi Patricia,
We appreciate your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Quick turn around
Quick turn around on Application and very helpful on the telephone.
23 de fevereiro de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hi David,
We appreciate your review. It is great to hear you found your exemption application process quick. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Amazing response when renewing my …
Amazing response when renewing my Exemption Account. Information was easy to understand and approval was returned quickly.
22 de fevereiro de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hi David,
Thank you for your review. We are pleased to hear you found your exemption application process quick and easy.
TT2 Customer Experience Team
Simple to do.
21 de fevereiro de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hello,
Thank you for your review. We are glad to hear you found your exemption application process simple.
TT2 Customer Experience Team
Clear and quick response.
20 de fevereiro de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hi Bill,
We appreciate your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Resposta da Tyne Tunnels
Hi Eileen,
We appreciate your review. Our team is always working hard to provide an efficient service.
TT2 Customer Experience Team
The agent I rang was exceptionally…
The agent I rang was exceptionally helpful and made everything clear. I submitted the application online ten minutes after our conversation and I have received the exemption within 2 days! Superb service!
18 de fevereiro de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hi Micheal,
Thank you for your review. We are pleased to hear our team was able to assist you with your exemption application. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Easy to apply
20 de fevereiro de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hi Maureen,
We appreciate your review. It is great to hear you found your exemption application easy to complete.
TT2 Customer Experience Team
Grate quigrate staff ck service love the staff they…
Grate quick service love the staff they do a grate job looking after us disabled people who use the Tyne Tunnels thank you 😊 👍
20 de fevereiro de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hello,
Thank you for your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Very prompt and informative.)
17 de fevereiro de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hi William,
Thank you for your review. We are pleased to hear our team was able to assist you with your enquiry.
TT2 Customer Experience Team
Simplicity of the web site and the…
Simplicity of the web site and the response time of confirmation of permit.
14 de fevereiro de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hello,
We appreciate your review. It is great to hear you found our website easy to navigate. Our team is always working hard to provide an efficient service.
TT2 Customer Experience Team
Amazing staff very helpful
Amazing staff very helpful, polite and very quick at solving problems I had
18 de fevereiro de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hi Denise,
We appreciate your review. It is great to hear our team was able to assist you with your enquiry. Our team is always working hard to provide a quick service.
TT2 Customer Experience Team
I couldn't download online
I couldn't download online. I rang and a lovely man, emailed me with instructions. I sent everything by email. The next day I got my exemption. Couldn't get better service. Thank you 😊
17 de fevereiro de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hi Carol,
Thank you for your review. We are happy to hear our team was able to assist you with your exemption application. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
A simple renewal application form
I was warned my exemption was running out and found the renewal application for was simple to navigate. Thank you.
18 de fevereiro de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hi David,
Thank you for your review. We are glad to hear you found your exemption renewal application simple.
TT2 Customer Experience Team
Helpful call ageny
I spoke to the agent and they were really helpful. Followed up with the email as well. Professional service.
16 de fevereiro de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hi Robin,
We appreciate your review. It is great to hear our team was able to assist you with your enquiry. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
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