Due to having such a great experience with our first purchase of a tv bed for our Son we purchased a further 2 beds with this company. Excellent value for money as well as the beds being of a high qua... Ver mais
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Having purchased two different TV ottoman beds over the last couple of years, I can honestly say what excellent customer service and support I've received. Especially Rob, who called me straight... Ver mais
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Absolutely amazing, beautiful bed. Brought for my daughter and she is so happy and said it’s the coolest bed she has ever seen, I have to agree and I’m very jealous 😂. Needed to call customer service... Ver mais
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Brilliant experience from start to finish, had my bed and my 3 children’s beds from here with no issues. Fast delivery also! Would highly recommend
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Detalhes da empresa
Escrito pela empresa
Buy from the UK’s Original TV Bed Company – with 0% Finance Available Discover the largest selection of luxury TV beds in the UK at unbeatable prices. Enjoy free delivery, with professional installation and next-day options available. Upgrade your sleep and entertainment experience with our exclusive TruSound™ audio technology, premium mattresses from Nest & Sealy, and bundle options featuring the latest 4K TVs. As the UK’s biggest stockist of TV beds, we guarantee comfort, quality and exceptional value — so you can relax and enjoy the perfect night’s sleep.
Escrito pela empresa
Informações de contato
18 Winchester Rd, WA11 9XQ, Haydock, Reino Unido
- 01942 718471
- sales@tvbed.co.uk
- www.tvbed.co.uk
4,6
Excelente
1 mil avaliações
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Respondeu a 85% das avaliações negativas
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STILL NO RESOLUTION!!…
Beyond disappointing service from order to NON delivery.
I live in Scotland- first delivery : wrong headboard, no tv and no second bed. Very disappointed.
Next delivery promised today - bed , headboard & tv I installation.
Today - took a day off work, no contact, no delivery. Do not buy from this company
UPDATE - it is now 20th July and Despite assurances from the TV bed company, I have still not received the correct headboard for my bed. Original order was made on 20/5/26. They blame their fufillment centre and delivery team. I did not order from either of these companies and the delivery team have been excellent. In fact they are the only people to contact me to inform that headboard is not yet available.
TV beds have a policy of “ no compensation “. I didn’t ask for this, I correctly asked for the cost of the headboard to be refunded but they refused and offered a “goodwill measure “ of an increased warranty!!
I’m glad people have had good experiences but please be aware if you have an issue with this company, you will experience the worst possible customer service. The owner has only contacted me once when I left initial review, no calls or emails since then unless I have sent enquiry first.
18 de junho de 2026
Avaliação não solicitada
Resposta da TV Bed
We're very sorry to hear about your experience and completely understand your frustration.
Unfortunately, your deliveries were affected by a loading error at our warehouse, which resulted in the incorrect items being dispatched. We appreciate how disappointing this was, particularly given your location in Scotland and the inconvenience caused.
We sincerely apologise for the lack of communication from our delivery company and for the fact that you took time off work unnecessarily.
This is not the level of service we aim to provide, and we are currently working with you directly to resolve the situation as quickly as possible. We value every customer and regret that we have fallen short on this occasion.
Following our telephone coversation bringing this to our attention, we are grateful to have the opportunity to restore your confidence in us.
Absolutely love our new bed
Absolutely love our new bed. Only issue we had was that the headboard wing arrived damaged which was disappointing (we think this was during transport on the delivery side) after reading the reviews I was concerned that we’d be waiting a while for a new part however they communicated with us promptly and we had a new piece arrive in 1 working day. Would recommend.
18 de junho de 2026
Avaliação não solicitada
Resposta da TV Bed
Thank you for your review.
We're delighted to hear that you absolutely love your new bed. We're very sorry that the headboard wing arrived damaged, but we're pleased we were able to resolve the issue quickly and get a replacement part to you within one working day.
We really appreciate your patience and understanding, and we're grateful that you took the time to highlight the service you received. Enjoy your new bed, and thank you again for your recommendation!
had five beds in total from these…
had five beds in total from these guys...in moving lost all the bolts, they helped me out...lost remote, they helped me. Great company, great eds and everyone who stays wants one! will definately come back when i get new room built for another one!
15 de junho de 2026
Avaliação não solicitada
Resposta da TV Bed
Thank you so much for your continued support and for taking the time to leave a review.
Having purchased five beds from us is an incredible compliment in itself, and we're delighted to hear that we've been able to help whenever you've needed us. Whether it's replacement bolts after a move or a new remote, our team is always happy to assist.
It's also great to hear that your guests love the beds too, there's no better recommendation than people wanting one for themselves after seeing yours!
We truly appreciate your loyalty and look forward to helping you choose your next TV Bed when your new room is complete.
Thanks again for being such a valued customer.
Purchased an Atom II Ottoman Storage…
Purchased an Atom II Ottoman Storage TV Bed in Grey after doing a lot of research and decided to go with tvbed and was not disappointed. From beginning to end the service was first class they kept in touch and delivered this high quality bed that we absolutely love it’s perfect! Will def only be using this company again in future.
15 de janeiro de 2026
Avaliação não solicitada
Resposta da TV Bed
Thank you so much for your review.
We're delighted to hear that after doing your research, you chose us and that we lived up to your expectations. The Atom II TV Bed is a fantastic choice, and it's wonderful to know that you're pleased with both the quality of the bed and the service you received throughout the process.
Thank you again for your support. We hope you enjoy your new TV Bed for many years to come, and we look forward to helping you again in the future.
I had a great experience with my new…
I had a great experience with my new bed. There were no issues upon arrival, and the delivery was prompt. The assembly team was quick and did a great job installing the bed to my satisfaction. My son loves his new bed, and I would definitely recommend TV beds to others.
8 de janeiro de 2026
Avaliação não solicitada
Resposta da TV Bed
Thank you for your review.
We're delighted to hear that everything went smoothly from delivery through to installation. Our delivery and assembly teams work hard to provide a hassle-free experience, so it's great to know they met your expectations.
Most importantly, we're thrilled that your son loves his new TV Bed! There's nothing better than hearing how much our customers are enjoying their purchase.
Thank you for choosing us and for recommending us to others. We truly appreciate your support and hope you enjoy the bed for many years to come.
Brilliant quality and fantastic customer service
Can not fault the company. Bought bed just over a year ago and a button needs replacing. Minute I messaged they replied with a call talked me through how to check certain things. Called back discussed what it was and no problem to big. Rob couldn't of been more helpful. The bed is amazing quality definitely recommend would purchase again from them. Very pleased customer. Level of service is second to none
11 de junho de 2026
Avaliação não solicitada
Resposta da TV Bed
Thank you so much for taking the time to leave a review.
We're delighted to hear that you're still enjoying your TV Bed over a year later and that Rob was able to help get the issue identified and resolved quickly. We pride ourselves on providing excellent aftercare and support, so it's fantastic to know that this was reflected in your experience.
It's also great to hear that you're pleased with the quality of the bed and that you would recommend us to others.
Thank you again for your kind words. If you ever need anything in the future, we're always here to help.
Amazing TV bed
Amazing TV bed, so sturdy and looks really expensive! Customer service was top level too. I would recommend this company to anyone. Also love the fact that you get a warranty as well-great for peace of mind! Thank you :o)
1 de maio de 2026
Avaliação não solicitada
Resposta da TV Bed
Thank you so much for your review!
We are delighted to hear that you are pleased with your TV bed and that you found it sturdy, luxurious, and great value. It's also fantastic to know that our customer service team provided the level of support we strive for.
Thank you again for choosing us and for taking the time to share your experience. We truly appreciate your recommendation and hope you enjoy your TV bed for many years to come!
We love our new TV ottoman bed!
We love our TV ottoman bed from TV Bed. We got it for a great price and pre ordered it. We were kept up to date with expected delivery times and was called to arrange the delivery date. We checked the bed that evening and it looked great. My husband found it easy to put together by himself and it looks perfect in our new room, we are over the moon with it! We love the colour, the quality and the style of the bed. We ordered our own TV to put into the bed, and the instructions are clear on how to set this up! The space under the bed is great and we find it handy having two handles on the side of the bed to lift it to access the underbed storage.
We were surprised to receive a courtesy call a few months after our purchase to check to see how we are getting on with the bed. Overall, we had great customer service and will definitely purchase from them in the future!
18 de janeiro de 2026
Avaliação não solicitada
Resposta da TV Bed
Thank you so much for your review.
We are delighted to hear that you are over the moon with your new TV Bed and that the entire experience, from pre-order through to delivery and assembly, met your expectations.
It's great to know that you love the colour, quality, and style of the bed, and that you found the underbed storage practical and easy to access. We're also pleased that the TV installation instructions were clear and straightforward for setting up your own television.
Thank you again for choosing TV Bed and for taking the time to share your experience. We truly value your support and look forward to serving you again in the future.
Great company. great delivery, great bed!!!!
Great company - regular communication and updates. Delivery day was well communicated, with link to follow drivers progress. Delivery guys arrived - friendly and professional - built the bed, great quality and looks lovely! LED lights were missing the plug - this was documented and rectified quickly!! Great bed - would recommend!!
2 de junho de 2026
Avaliação não solicitada
Resposta da TV Bed
Thank you so much for your review.
We're delighted to hear that you were happy with the communication throughout your order and that our delivery tracking kept you informed on the day. It's also fantastic to know that our delivery and installation team were friendly, professional, and that you're pleased with the quality and appearance of your new bed.
We sincerely apologise for the missing LED plug, but we're pleased we were able to resolve the issue quickly and get everything sorted for you.
We hope you enjoy your new TV bed for many years to come, and thank you for recommending us!
Great quality tv bed
Great quality tv bed. Easy to put together. Communication was excellent. There was even a follow up call to ensure everything was still functioning.
Fabulous company. My first go to from now on for beds.
4 de março de 2026
Avaliação não solicitada
Resposta da TV Bed
Thank you so much for your review.
We're delighted to hear that you're pleased with the quality of your TV bed and that you found it easy to assemble. We also appreciate your kind comments regarding our communication and aftercare service. We believe that our support shouldn't end once the bed has been delivered, so it's great to know that our follow-up call was appreciated.
Your feedback means a great deal to our team, and we're thrilled to hear that we'll be your first choice for beds in the future.
Thank you again for choosing TV Bed, and we hope you enjoy your new bed for many years to come.
Excellent service by TV beds
Excellent service by TV beds. Originally ordered a bed but with the war got stook in the middle east. I rang up and changed to a different bed with no issues. I paid for delivery and installation and was well worth the money. The quality of the beds are to notch and will be buying one again in time.
15 de abril de 2026
Avaliação não solicitada
Resposta da TV Bed
Thank you so much for taking the time to leave such a fantastic review.
We're delighted to hear that despite the unexpected delays caused by the situation in the Middle East, we were able to help you change your order quickly and without any hassle.
It's also great to hear that you found our delivery and installation service worthwhile and that you're pleased with the quality of your new bed. We take a lot of pride in both our products and the service we provide, so feedback like this means a great deal to our team.
Thank you again for choosing TV Bed. We hope you enjoy your new bed for many years to come, and we look forward to helping you again in the future when you're ready for the next one!
Excellent company
Excellent company.
I purchased a small double TV bed for my spare room. Once all the screws, bolts and brackets were sorted, it was easy to put together.
I would highly recommend this small family run business.
2 de março de 2026
Avaliação não solicitada
Resposta da TV Bed
Thank you for your review.
We’re really pleased to hear you’re happy with your TV bed and that assembly went smoothly once everything was organised. It means a lot to us that you’d recommend our family-run business, we truly appreciate your support.
Quality service and the bed is a beast!
27 de maio de 2026
Avaliação não solicitada
Resposta da TV Bed
Thank you for your review.
We’re glad you’re loving the bed, “a beast” is exactly what we like to hear.
Really appreciate your support and hope you enjoy it for years to come.
Excellent service from start to finish
Excellent service from start to finish. Manufactured within time frame, delivered on time and installed within no time. Quality is excellent and would thoroughly recommend TV Beds to anyone. This recent purchase is our second and on both occasions we have received the same high standards of customer care.
4 de fevereiro de 2026
Avaliação não solicitada
Resposta da TV Bed
Thank you for your review.
We’re delighted to hear everything went smoothly and that you’re pleased with the quality of your bed. It means a lot to us that you chose us again for your second purchase, and that we’ve been able to provide the same high level of service on both occasions.
Thank you again for your continued support and recommendation.
Resposta da TV Bed
Thank you for your review, we’re so pleased you had an amazing experience with us.
Friendly helpful staff when visiting…
Friendly helpful staff when visiting the store. Items in stock and we decided to collect them as wanted them straight away. Items in excellent condition and the kids both love their beds.
21 de fevereiro de 2026
Avaliação não solicitada
Resposta da TV Bed
Thank you so much for your review.
We’re really pleased to hear you had a great experience in-store and that everything was in stock and ready for collection. It’s even better to know the items were in excellent condition and that your kids are loving their new beds!
If you ever need anything else, we’re always here to help.
Cant fault the service
Cant fault the service, ordered the bed in the morning and was delivered at 6pm that same day, literally cant ask for better service. The bed is brilliant and as described, overall excellent!!
29 de abril de 2026
Avaliação não solicitada
Resposta da TV Bed
Thank you for your review.
We’re so pleased to hear you were happy with the same-day delivery, it doesn’t get much quicker than that! 😊 It’s great to know the bed met your expectations and that everything went smoothly.
We really appreciate your kind words, and if you ever need anything in the future, we’re always here to help.
We had the best experience with TV Bed…
We had the best experience with TV Bed and I recommend them to all my family and friends.
From start to finish, the service was amazing, the delivery was super quick and we love the bed.
My husband misplaced one of the bars, when assembling the bed, and I emailed TV bed and they replied within minutes.
We found them, but I was shocked at such a fast response, it is unheard of these days.
Very impressed.
Then there is the bed, now the quality for the price we paid is outstanding.
It's the most sturdy, well made and beautiful bed we've ever had.
We absolutely love it.
Many great nights sleep have been had on that bed.
Then I had a courtesy call from the company to ask how my bed has been, if we had any problems and that if we did, to remember we have a warranty included with the bed.
I feel like this type of service needs some recognition.
I would 100% recommend anyone to purchase from TV bed.
10 de outubro de 2025
Avaliação não solicitada
Resposta da TV Bed
Thank you so much for such an incredible review.
We’re absolutely delighted to hear how happy you are with both the service and the bed itself. From your first enquiry right through to delivery and aftercare, it’s great to know you felt supported throughout and we’re glad we could help quickly when you needed us (even if the bars turned up in the end 😊).
Hearing that you’re enjoying great nights’ sleep and that the bed has exceeded your expectations in quality and design is exactly what we aim for.
We also really appreciate you recommending us to your family and friends, that’s the biggest compliment we can receive.
If you ever need anything in the future, please don’t hesitate to get in touch. Thanks again for your kind words!
Bed is perfect
Bed is perfect, no issues. Easy to assemble, and beautiful. Great investment
14 de fevereiro de 2026
Avaliação não solicitada
Resposta da TV Bed
Thank you for your review.
We’re so pleased to hear everything went smoothly and that you found the bed easy to assemble. It’s great to know you’re happy with it, a perfect addition and a great investment 😊
If you ever need anything, we’re always here to help.
Multiple purchases
We have purchased three TV beds from this company and they have all been great quality. The customer service and communication has always been prompt and friendly. Currently doing work to an other room and will be looking to purchase a fourth once done. I also appreciated the follow up call from Rob. Thank you
23 de abril de 2026
Avaliação não solicitada
Resposta da TV Bed
Thank you for your review.
We’re delighted to hear you’ve been happy with the quality and that our customer service and communication have met your expectations each time.
We look forward to helping you with your fourth bed once your next room is ready!
Thanks again, and if you need anything in the meantime, we’re always here to help.
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