TV Bed Avaliações 

1.483
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Due to having such a great experience with our first purchase of a tv bed for our Son we purchased a further 2 beds with this company. Excellent value for money as well as the beds being of a high qua... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Having purchased two different TV ottoman beds over the last couple of years, I can honestly say what excellent customer service and support I've received. Especially Rob, who called me straight... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Absolutely amazing, beautiful bed. Brought for my daughter and she is so happy and said it’s the coolest bed she has ever seen, I have to agree and I’m very jealous 😂. Needed to call customer service... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We bought the Hampton Bed, and wow the quality is amazing! Although we had a few issues with our delivery, this shouldn’t reflect on the company because it wasn’t their fault! The customer service has... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis para Quartos
  2. também em
  3. Loja de Camas
  4. Loja de colchões

Escrito pela empresa

Buy from the UK’s Original TV Bed Company – with 0% Finance Available Discover the largest selection of luxury TV beds in the UK at unbeatable prices. Enjoy free delivery, with professional installation and next-day options available. Upgrade your sleep and entertainment experience with our exclusive TruSound™ audio technology, premium mattresses from Nest & Sealy, and bundle options featuring the latest 4K TVs. As the UK’s biggest stockist of TV beds, we guarantee comfort, quality and exceptional value — so you can relax and enjoy the perfect night’s sleep.

Escrito pela empresa


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 86% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(1.483)

239 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Pleasantly surprised with my purchase

Pleasantly surprised with my purchase. Good high quality build. Easy to assemble. Well worth the money. Very well packaged and delivered promptly. Would definitely recommend.

7 de dezembro de 2025
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Resposta da TV Bed

Thank you for your review. We’re really pleased to hear you were pleasantly surprised with your purchase.

It’s lovely to know you’re happy with the quality, found the bed easy to assemble, and that delivery and packaging met your expectations. Your recommendation means a lot to us.

Thank you again for choosing us, and please don’t hesitate to get in touch if you ever need anything.

Avaliado com 5 de um total de 5 estrelas

Lovely bed

Lovely bed. We had full assembly and the men were quick, quiet, efficient and friendly. Thank you for a great service

7 de dezembro de 2025
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Resposta da TV Bed

Thank you for your review. We’re so pleased to hear you’re happy with the bed and the service you received.

It’s great to know our assembly team were quick, efficient, and friendly, and that everything went smoothly for you. Thank you again for choosing us, and please don’t hesitate to get in touch if you ever need anything in the future.

Avaliado com 5 de um total de 5 estrelas

Cannot fault anything about the buying…

Cannot fault anything about the buying or customer service experience, curtesy call on the day to see if I needed any support and a few weeks after to see how everything was. Bed is amazing and quality.
Customer experience is second to none and would recommend to anyone.
Thanks again guys and will pass on any recommendations I can for you

1 de julho de 2025
Avaliação não solicitada
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Resposta da TV Bed

Thank you for your review. We’re delighted to hear that you were happy with both the buying process and the customer service, and that our follow-up calls were helpful. It’s great to know that you’re loving the bed and that the quality has met your expectations.

Your recommendation truly means a lot to us, so thank you again for your support and kind words. If you ever need anything in the future, please don’t hesitate to get in touch.

Avaliado com 5 de um total de 5 estrelas

If I could give more stars I would the…

If I could give more stars I would the ordering process was easy to follow clear instructions on when bed will be delivered. When the bed was delivered the delivery guys were absolutely lovely and the bed speaks for itself it’s stunning. I also had a call from someone in the shop who just wanted to double check that everything is okay and don’t hesitate to call them if I have any questions. Amazing company with quality items

11 de dezembro de 2025
Avaliação não solicitada
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Resposta da TV Bed

Thank you for your review. We’re delighted to hear that you found the ordering process clear and straightforward, and that the delivery went smoothly. It’s lovely to know our delivery team made such a positive impression and that you’re happy with how stunning the bed looks.

Thank you again for your kind words and support. Enjoy your new TV bed, and please don’t hesitate to get in touch if you ever need anything.

Avaliado com 5 de um total de 5 estrelas

We ordered the single TV bed for our…

We ordered the single TV bed for our daughter as she has the box room and space is an issue, the bed has not disappointed in any way, beautiful design, colour and the tv mechanism is great, easy for our 7 yr old daughter to use. Can’t recommend the service and product enough!

8 de dezembro de 2025
Avaliação não solicitada
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Resposta da TV Bed

Thank you for your review. We’re delighted to hear that the single TV bed has been a perfect fit for your daughter’s room and that the design, colour, and TV mechanism have all met your expectations. It’s especially lovely to know that it’s easy for your 7-year-old to use and works so well in a smaller space.

Thank you again for your kind words and recommendation. If you ever need anything in the future, we’re always here to help.

Avaliado com 5 de um total de 5 estrelas

Had the best experience here

Had the best experience here! Especially after my
Little boy destroyed the
Remote 5* service and super
Friendly!xx

2 de janeiro de 2026
Avaliação não solicitada
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Resposta da TV Bed

Thank you for your review. We’re really pleased to hear you had such a great experience, and no worries at all, these things happen, especially with little ones around! It’s great to know our team was able to help and make it a stress-free experience for you.

Avaliado com 5 de um total de 5 estrelas

Great bed

Great bed, no issues with delivery.

31 de dezembro de 2025
Avaliação não solicitada
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Resposta da TV Bed

Thank you for your review. We’re really pleased to hear you’re happy with the bed and that delivery went smoothly.

If you need anything in the future, please don’t hesitate to get in touch. Enjoy your new TV bed!

Avaliado com 5 de um total de 5 estrelas

Super happy with our daughters Tv bed…

Super happy with our daughters Tv bed that we went and bought one for ourselves. Our daughter had a minor issue with hers which they sorted immediately. Bed is exceptional and customer care is brilliant ! We will be looking to now buy the son one in the new year. Thank you Tv beds - we wish we had found you sooner

22 de dezembro de 2025
Avaliação não solicitada
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Resposta da TV Bed

Thank you for your review. We’re absolutely delighted to hear that both you and your daughter are enjoying your TV beds, and it’s great to know that our team was able to resolve the minor issue quickly.

We’d love to help when the time comes to choose a TV bed for your son, so please don’t hesitate to get in touch when you’re ready.

Thank you again for your kind words, it truly means a lot to us.

Avaliado com 5 de um total de 5 estrelas

Our new TV bed is perfect

Our new TV bed is perfect.
The whole process was fuss free. Having the ability to look view each of the beds on offer, helped enormously.
Delivery was arranged and installed on time.
Very happy.

29 de novembro de 2025
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Resposta da TV Bed

Thank you for your review. We’re delighted to hear that you’re happy with your new TV bed and that the whole process was smooth and hassle-free.

It’s great to know that viewing the different bed options helped with your decision and that delivery and installation went as planned.

If you ever need anything in the future, please don’t hesitate to get in touch. Enjoy your new bed!

Avaliado com 5 de um total de 5 estrelas

Great product as well as customer…

Great product as well as customer service

27 de novembro de 2025
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Resposta da TV Bed

Thank you for your review. We’re delighted to hear that you’re happy with both the product and the customer service you received.

If you ever need anything in the future, please don’t hesitate to get in touch.

Avaliado com 5 de um total de 5 estrelas

Really good quality bed, great service

Really good quality bed, quick delivery, nice delivery company/drivers. We ordered the single bed for my daughter and she loves it. Everything as described and I would recommend this company, great service.

21 de julho de 2025
Avaliação não solicitada
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Resposta da TV Bed

Thank you for taking the time to leave your review. We’re delighted to hear that you’re happy with the quality of the bed, the delivery experience, and the service you received. It’s especially nice to know that your daughter loves her new bed.

If you need anything at all in the future, please don’t hesitate to get in touch.

Avaliado com 2 de um total de 5 estrelas

1st bed i ordered got damaged in…

1st bed i ordered got damaged in transit 2nd bed got lost in transit 3rd bed actually arrived but only 3 of the 4 boxes that made up bed arrived had to then wait several days for last part to turn up so had to sleep on my sofa .and as im registered disabled a complete disgrace .and now awaiting the free led lights that was meant to come with the bed .will not use or recommend this company .even had to pay more money as the original bed i ordered that was damaged was then out of stock .Had no goodwill gestures offered for all my incoviniece

23 de novembro de 2025
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Resposta da TV Bed

Thank you for review. Please accept our sincere apologies for the distress and inconvenience you have been caused. We fully understand how unacceptable this situation has been.

Your order was handled by our contracted courier, and unfortunately they have let us down on multiple occasions throughout this process. This is never our intention, and we are extremely disappointed that the service provided fell so far below the standard we expect for our customers.

We appreciate how frustrating it must have been to experience repeated transit issues, delays, missing components, and the additional stress of having to sleep on your sofa while waiting for the final part to arrive. This is not the experience we want any customer to have, and we are truly sorry that this was yours.

We will be reviewing this matter internally and raising it formally with the courier involved, as the level of service you received is unacceptable.

Please accept our apologies once again.

Avaliado com 3 de um total de 5 estrelas

Nice bed shame free bed chair not recieved

Happy with bed so far. Ordered from this company as they were offering a free bed chair. Bed chair never arrived. Chased through online chat who said they would send one out. Still not received item. Contacted online chat again and chat was ignored.

18 de novembro de 2025
Avaliação não solicitada
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Resposta da TV Bed

Thank you for your review. We’re pleased to hear that you’re happy with the bed itself.

We’re very sorry to learn about the issue with the free bed pal, please accept our sincere apologies for the frustration this has caused. The bed chair is showing as dispatched on our system, so we will look into why it was not delivered as expected.

In the meantime, we will arrange for a replacement bed chair to be sent out to you as a priority.

Thank you for bringing this to our attention, and we appreciate your patience while we resolve this for you. If you need anything further, please don’t hesitate to contact us directly.

Avaliado com 5 de um total de 5 estrelas

Love my bed and great communication at…

Love my bed and great communication at all times, fully recommend

24 de novembro de 2025
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Resposta da TV Bed

Thank you for your review. We’re delighted to hear that you love your bed and were happy with the communication throughout.

Your recommendation means a lot to us. If you ever need anything in the future, we’re always here to help

Avaliado com 1 de um total de 5 estrelas

Unreliable and useless customer care

Ordered a bed to be delivered in time for family I had staying with me. Could have bought cheaper but TV Beds assured me they could deliver. Took annual leave to be notified on the morning of delivery that their appointment courier couldn’t deliver as they hadn’t received my order. Several new dates were agreed and each time the courier let me down. On threat of cancellation, TV beds assured me that I would receive my order by end of November complete with a free bed pal support rest. Bed was delivered minus the bed pal. Several emails and still no support rest one month later.
Pathetic customer service which is a shame because the bed is excellent. Not worth the hassle, avoid at all costs.

17 de novembro de 2025
Avaliado com 5 de um total de 5 estrelas

Highly Recommend

Very pleased with our product and the service. Highly recommend.

1 de dezembro de 2025
Avaliação não solicitada
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Resposta da TV Bed

Thank you for your review. We're so pleased to hear that you're happy with both the product and the service you received.

Your recommendation means a lot. If you ever need anything in the future, we’re always here to help.

Avaliado com 5 de um total de 5 estrelas

Excellent hand made product

Great quality of product with excellent customer service. Would and will buy again.

1 de outubro de 2025
Avaliação não solicitada
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Resposta da TV Bed

Thank you for your review. We're delighted to hear that you're pleased with the quality of the product and the service you received.

We truly appreciate your support and look forward to welcoming you back again in the future.

If there's ever anything you need, we're here to help.

Avaliado com 5 de um total de 5 estrelas

TV beds for the whole family

3rd TV bed purchased from this company for all the family, cannot recommend them highly enough, they respond straight away with photos or answers to enquiries, excellent quality, had 2 beds over 5 years now and still perfect, amazing prices, quick and efficient delivery, easy to put together, we'll be back next year for our little boys bed then we've all got one

21 de novembro de 2025
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Resposta da TV Bed

Thank you for your review! It truly means a lot to us to hear that this is your third TV bed purchase and that your previous beds are still going strong after five years.

We’re delighted you’ve had a positive experience with our customer service, delivery and assembly, and we’re grateful for your recommendation.

If you ever need anything in the meantime, please don’t hesitate to get in touch.

Avaliado com 5 de um total de 5 estrelas

Really pleased with bed

21 de novembro de 2025
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Resposta da TV Bed

Thank you for your review. We’re really pleased to hear that you’re happy with the bed.

If you ever need any assistance or have any questions in future, just let us know. We’re always happy to help.

Avaliado com 5 de um total de 5 estrelas

Second Tv Bed

This was our second tv bed from TV Beds in Haydock. Paid an extra £99 for delivery and installation which was well worth the money. The two guys who did the assembly were polite and worked efficiently and also took away all the packaging. Very pleased with the purchase at a great price!
Vince, Skipton

20 de novembro de 2025
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Resposta da TV Bed

Thank you for choosing us again for your second TV bed, we truly appreciate your continued trust in our products.

We’re delighted to hear that the delivery and installation service met your expectations and that the team took care of everything efficiently for you. It’s great to know you’re pleased with the quality and the price.

If you need any further assistance in the future, please don’t hesitate to get in touch.

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